Luke Bellos Info

Editor, TMCnet
Luke has been fascinated with technology for as long as he can remember. Growing up in the midst the internet revolution, Luke has always had his finger on the pulse of all major trends and developments in the tech sector. Whether it’s gaming, artificial intelligence, virtual reality, or quantum computing, he spends much of his time researching the latest news to better understand our fast changing world. Luke is a Philadelphia native, and a graduate of Temple University with a degree in English Literature/Creative Writing.

Latest Articles

Blockchain Company Ankr Scores Deal with Sacramento Kings - 10/15/2021
Creating More Familiar Work Environments In The Hybrid Era - 10/15/2021
8x8 XcaaS Introduces New Cloud Communications Features for Canadian Organizations - 10/15/2021
Alianza Joins Calix Partner Program - 10/15/2021
LiveVox Offers Easier Application Access with SmartStart Program - 10/15/2021
Khoros Introduces Contact Center Enhancements with Autumn Innovation Release - 10/15/2021
Five9 Reports Massive Rise in Intelligent Virtual Agent Adoption - 10/14/2021
Ntiva Expands US Presence with Navakai Acquisition - 10/14/2021
Scantron Technology Solutions and Arctic Wolf Launch Strategic Partnership - 10/14/2021
BlackBerry Updates Guard Solution with New Security Features - 10/14/2021
New Study Reveals Current State of Government Cloud Adoption - 10/13/2021
Holiday Study Finds Majority of American Shoppers Want Contact From Retailers - 10/13/2021
D-Orbit Successfully Demonstrates Cloud Capabilities in Space - 10/12/2021
Google Announces Tools to Reduce Cloud-Based Carbon Emissions - 10/12/2021
RingCentral Reveals New Platform for Service Providers - 10/12/2021
Moving Past an Outdated Perception of Chatbots - 10/12/2021
Knowlarity And VOIZ Announce Partnership to Expand Contact Center Solution Availability - 10/12/2021
Blockchain Terminology: Understanding The Basics - 10/11/2021
Square Inc. Starts Search for 300 New Call Center Employees - 10/11/2021
Square Inc. Starts Search for 300 New Call Center Employees - 10/11/2021
PhoneSuite Direct Scores New Deal with Curator Collection - 10/11/2021
AudioCodes, Telco Team for Edge-Focused Business Routing Solution - 10/11/2021
InspereX Turns to Avaya for Cloud Communications Overhaul - 10/08/2021
New Report Uncovers Current State of Latin American Telecom Industry - 10/08/2021
Percona Unveils Kubernetes Operator and Expanded Services - 10/08/2021
Bank of England Makes Case for Heightened Cloud Regulation - 10/08/2021
New Cybersecurity Solution Tackles Undetected Malware - 10/08/2021
Investment Firm L4 Acquires Clear Rate Communications - 10/07/2021
MoneyGram Partners with Stellar for Crypto Conversion Program - 10/07/2021
IDC Survey Reveals New Demands in Increasingly Competitive MSP Space - 10/07/2021
The Flaws of a Freemium Mindset: Increased Transparency Needed - 10/07/2021
CompTIA Expands Reach with New UK Organization - 10/07/2021
Check Point Research Finds 40% Rise In Cybercrime, with Little Evidence of Slowing Down - 10/07/2021
Velocity MSC Forms Business Partnership with G6 Hospitality - 10/05/2021
Talkdesk Citizen Engagement Attempts to Simplify Government Assistance - 10/05/2021
Upgraded Edition of Auraya Biometrics Solution Meets AWS Standards - 10/05/2021
Radical Inc.Deploys Call-Back Feature For More Than 20 Retail Brands - 10/05/2021
Kaleyra Celebrates Status As CPaaS 'Established Leader' - 10/05/2021
Sprinklr Reveals Latest Edition of Modern Care Platform - 10/04/2021
RingCentral Announces First Venture Into Mexico - 10/04/2021
AT&T Attempts to Overhaul Legacy Phone Systems with Business-Advanced Offering - 10/01/2021
Lawsuit Claims Infant Death Partly Caused By Ransomware Attack - 10/01/2021
Equinix Launches Green-Focused Colocation Data Center in Germany - 10/01/2021
Study Finds Ecommerce Brands Struggling to Meet Current CX Expectations - 10/01/2021
Adaptive Computing Releases Version 6.0 of On-Demand Data Center - 09/30/2021
Mercku and BlackDice Partner to Boost Security for Remote Activity - 09/30/2021
Pure Fusion Platform Offers Streamlined Approach to Cloud Storage - 09/30/2021
Apps Associates Celebrates Seventh AWS Partner Recognition - 09/29/2021
Aunalytics Enhances Managed Service Offerings with Heightened Security Features - 09/29/2021
Ubersmith Reveals New Range of Managed Services - 09/29/2021
Fonative Reports Spike in Secure Agent Solution Adoption - 09/29/2021
Government Agencies Should Strive for Quality Customer Service - 09/28/2021
Flexibility Key to Cutting Contact Center Turnover - 09/28/2021
Pythian FinOps Now Available Through Major Public Cloud Providers - 09/28/2021
Spirit Blockchain Capital Looks to Expand Educational Resources for Investors - 09/27/2021
Nomadix Reveals Showcase of Hospitality Solutions - 09/27/2021
Amazon Connect Introduces New Capabilities - 09/27/2021
Global Furniture Group Deploys Kandy UCaaS Solution - 09/27/2021
Vee Finance Reports $35 Million Loss After Crypto Hack - 09/24/2021
iBASIS Joins Cloud Communications Alliance - 09/24/2021
New 'Video Express' Solution Looks Simply Video Integration - 09/24/2021
Blockdaemon Finishes Series B Funding Round with $155 Million - 09/24/2021
Fuze Awarded New Patent for Analyzing Communications Data - 09/24/2021
Unisys Chosen by Wisconsin Workforce Department to Provide Cloud Contact Center - 09/24/2021
New Video Express Solution By Vonage Looks To Simplify Video Integration - 09/24/2021
UPSTACK Announces Acquisition of idea! Communications Group - 09/23/2021 Releases New Voice Biometrics Solution armour365 - 09/23/2021
CloudMile Celebrates Google Cloud MSP Status - 09/23/2021
Datto Introduces New Enhancements to Autotask PSA - 09/23/2021
BeyondCX By Genesys Offers Call Center Agents Emotional Training - 09/23/2021
Canada's Falls Victim to DDoS Cyber Attack - 09/23/2021
SMG Extends CallMiner Partnership - 09/23/2021 Hits Milestone with $1 Trillion in Crypto Transactions - 09/21/2021
Legion Introduces Four New Modules to WFM Solution - 09/21/2021
Viaero Commissions Ericsson for 5G Network Overhaul - 09/21/2021
Accenture Reveals Plans to Buy Experity - 09/21/2021
Nextiva Receives New Funding from Goldman Sachs to Accelerate Growth - 09/21/2021
AVEVA Introduces Unified Learning Platform for Improved Training - 09/21/2021
Toku, Zoom Join Forces to Enhance BYOC Integration Capabilities - 09/20/2021
Suffering From Zoom Fatigue? Consider A Trip To The Metaverse - 09/20/2021
RingCentral Granted Unified License by India's Department of Telecommunications - 09/17/2021
Dialpad Announces Acquisition of Kare Knowledgeware - 09/17/2021
NICE and Bell Canada Form Agreement to Expand CXone Availability - 09/16/2021
Vonage Announces HIPAA-Compliant SMS/Video Capabilities - 09/16/2021
Proximie Announces Deployment of 8x8 callstats Solution - 09/16/2021
Destiny Solidifies UCaaS Dominance in Europe with IPVision Acquisition - 09/16/2021
Wipro Secures $44.5m Managed Services Deal with National Grid - 09/14/2021
Shifting Focus to Customer Experiences Can Ensure Long Term Business Success - 09/14/2021
e-Money, Algorand Integration Looks to Increase Stablecoin Usage Across Europe - 09/14/2021
Vowel Secures $13.5 Million in Series A Investment Round - 09/14/2021
Biden Administration Expands Government Definition of Customer Experience - 09/13/2021
Peraton Awarded $60 Million to Support CDC with Cloud/Data Services - 09/13/2021
Fuze Announces Enhancements to Microsoft Teams Workflow Integrations - 09/13/2021
InMoment Announces Finalization of Lexalytics Acquisition - 09/13/2021
net2phone Reveals New Phone App for Microsoft Teams - 09/13/2021
Apple Must Now Allow Alternative Direct Payment Options In App Store, Judge Rules - 09/10/2021
Fuze Reveals New Patent for Softphone Control Integration - 09/10/2021
NLP Startup Cohere Snags $40 Million in Fresh Funding - 09/10/2021
KT Corp Acquires Singapore-based Epsilon Telecommunications - 09/10/2021
Nokia and Infradata Reveal New IP/Optical Solution for Netherlands Data Centers - 09/10/2021
Znet Technologies and Acronis Expand Partnership Across Southeast Asia - 09/09/2021
Report Finds Majority of Organizations Doubtful of Ransomware Attack Recovery - 09/09/2021
Komutel Reveals Voice Recording Solution Now Avaya Compliant - 09/09/2021
Vonage Looks to Support Small Businesses with Future-Proof Cloud Solutions - 09/09/2021
Plivo Survey Finds Back to School Shoppers Favor Retail Communications Most - 09/08/2021
Talkdesk Report Finds Low AI Adoption Levels for Retail Contact Centers - 09/08/2021
CX Startup ClooTrack Snags $4 Million in New Funding - 09/08/2021
Connecticut Among First States to Allow Digital Drivers Licenses - 09/07/2021
Toku Secures $5 Million in Series A - 09/07/2021
El Salvador Struggles with Technical Issues as Crypto Joins Economy - 09/07/2021
Survey Finds Call Center Agents Concerned About Future of Automation - 09/03/2021
IQVIA Enhances Medical Contact Center with AI Support - 09/03/2021
Yeastar Announces Date for UC Launch Event - 09/03/2021
Surge In Ransomware Attacks Prompts FBI Warning - 09/03/2021
Aptum Introduces New Tiers For Managed Azure Cloud Services - 09/02/2021 Reports Impressive Growth Statistics During First Half of 2021 - 09/02/2021
Heritage Global Partners Joins ViciNFT For NFT Services - 09/02/2021
NICE, Cloud 9 Extend Partnership for Cloud Compliance Suite Integration - 09/02/2021
Google Cloud Partner Interconnect Now Supported By HSG - 09/01/2021
VeChain SaaS Solutions Support Chinese Emissions Reduction Efforts - 09/01/2021
Google Announces Massive Investment in Germany's Cloud Infrastructure/Renewable Energy Resources - 09/01/2021
2600Hz Joins TeamMate for Microsoft Teams Integration - 09/01/2021
IBASIS Announces Authorized Carrier of Claro Ecuador Status - 09/01/2021
Darlington Building Society Recruits 8x8 for Digital Transformation - 09/01/2021
Texas Court Finds 3 Guilty In Call Center Fraud Operation - 08/31/2021 Teams with Google Cloud for CSP Data Support - 08/31/2021
CareRev Migrates Call Center for Productivity Boost - 08/31/2021
Electronic Arts Raises Eyebrows with New Blockchain-Related Job Posts - 08/31/2021
Aparavi Partners with Terralogic to Expand Data Governing Services - 08/31/2021
OTG Consulting Now Offering Crexendo VIP Platform - 08/30/2021
Mavenir Announces Telestax Acquisition - 08/27/2021
RingCentral Upgrades Put Hybrid Work in Spotlight - 08/27/2021
SK Telecom Teams with Domestic Tech Companies for B2B MEC Solutions - 08/26/2021
Kristin Gaarder Joins Calabrio as Chief Human Resources Officer - 08/26/2021
Wayfair Drops Bangor Customer Service Center, Favors Remote Environments - 08/26/2021
Quadient Joins UiPath for Automation-Focused Strategic Partnership - 08/24/2021
Is Conversational AI Ready to Take Over for Humans? - 08/24/2021
Utilizing CRM Integrations to Form Stronger Customer Relationships - 08/24/2021
CYBAVO Secures $4 Million in Latest Funding Round - 08/24/2021
Edify Huddle CX v4.0 Brings Enhanced Customer Interactions - 08/23/2021
IDC Anticipates Serious Growth in Managed Edge Services Over Next Five Years - 08/23/2021
Dialpad Brings Modern Communications Services to Law Firms - 08/23/2021
Telia Turns to ServiceNow for Workflow Management Transformation - 08/20/2021
Airkit Discovers 64% of Customer Service Agents Falling Short - 08/20/2021
Microsoft Contemplates Piracy Strategy Utilizing Ethereum Blockchain - 08/19/2021
UCaaS Provider OIT Forms Business Relationship with CLA - 08/19/2021
ISG Provider Lens Names Persistent Systems Hybrid Cloud Service Leader - 08/19/2021
'Dialpad for Startups' Program Offers High-Grade Cloud Solutions - 08/19/2021
Avaya and Microsoft Reveal Azure Communications Integration with Avaya OneCloud CPaaS - 08/19/2021
NTT DATA Lands $15.4 Million Contract for Argonne National Laboratory IT Support - 08/19/2021
Complimenting CX Technology with a Human Touch - 08/18/2021
Keeping Classic Business Ideas in Focus for Top-Tier Customer Service Training - 08/18/2021
Infobird's New WeChat Solution Highlights Growing Value of Customer Retention - 08/18/2021
8x8 Puts Pressure On Competition with New Uptime Agreement - 08/17/2021
Vancouver Prepares For New Blockchain-Based Art Installation - 08/16/2021
Amazon to Prevent Fraudulent Work Activity with Monitoring Software - 08/13/2021
Crypto Hackers Surprise Authorities, Returning Majority of Funds After Heist - 08/13/2021
Talkdesk SkyRockets to $10 Billion Valuation After Series D Funding Round - 08/13/2021
Tangoe Announces UCaaS Expansion with New Productivity Enhancements - 08/11/2021
Lingo Revitalizes Brand with Updated Logo and Tagline - 08/11/2021
Maximizing CX Investments Through Audits and Strategy - 08/10/2021
Mark Morris Joins SmartStream Leadership - 08/10/2021
Leading Tech Companies Put Customer Sentiment in Spotlight - 08/10/2021
Archway Marketing Services Turns to 8x8 for Cloud Overhaul - 08/09/2021
Avaya Expands Business Capabilities with CTIntegrations Acquisition - 08/09/2021
Kahuna Blockchain-Based Social Media Ecosystem Goes Live in October - 08/09/2021
Los Angeles Pacific University Turns to DialPad for Contact Center Switch - 08/06/2021
TimeTrade SilverCloud Renamed Engageware, Highlighting CX Focus - 08/06/2021
New Study Finds Varying Success Among Internet-Based Customer Experiences - 08/06/2021
Los Angeles Pacific University Turns to Dialpad for Contact Center Switch - 08/06/2021
Questionmark Employer Survey Reveals Major Cybersecurity Concerns - 08/05/2021
Fully Managed Strengthens Operations with Quartet Services Acquisition - 08/05/2021
AMP Agency Combines DX Division with SmallTalk - 08/04/2021
Understanding Chatbot Options for Individual Business Needs - 08/04/2021
Wings Credit Union Transforms Call Centers with Nuance Solutions - 08/04/2021
Envera Recruits RingCentral to Upgrade Communications - 08/02/2021
Coca-Cola Europacific Utilizes 8x8 CPaaS for Secure Mobile Business Operations - 08/02/2021
So Long, Cookies-How Customer Data Platforms Are Redefining CX - 07/30/2021
The Underrated Benefits of A Fine-Tuned Call Center - 07/30/2021
Blockchain-based Motor Insurance Solution Now Available in 23 Countries - 07/29/2021
Blue Hexagon Integration Battles Ransomware - 07/28/2021
Five9 Now Accepting Nominations for First Ever Reimagine CX Awards - 07/28/2021
VAA Philippines Now Trained For Amazon Chatbot Development - 07/28/2021
Mutare Expands Business Reach with CCA Membership - 07/27/2021
Sangoma Reports Customer Success Across Diverse Range of Industries - 07/27/2021
Everbridge Boosts Emergency Response Times with 911 Connect - 07/27/2021
PossibleNOW Solution Takes Aim at New Florida Telemarketing Law - 07/23/2021
3CLogic Forms Strategic Partnership with ScreenMeet for ServiceNow Support - 07/23/2021
Ceridian Report Finds More Employers Using AI for Recruitment Purposes - 07/21/2021
Finance CEO Sends Warning Regarding Blockchain Potential - 07/21/2021
Frontline Managed Services Announces Acquisition of InvoicePrep - 07/21/2021
Reinforcing The Value of AI-Based Contact Centers In The Post-Pandemic Economy - 07/20/2021
Shentel Business Strikes Deal with York College for Infrastructure Upgrade - 07/20/2021
Mitel Partner Programs Put Cloud in Focus - 07/20/2021
Addressing Company Culture With The As-A-Service Model - 07/20/2021
Is A Four-Day Workweek Feasible Option For Your Business? - 07/19/2021
Is A Four-Day Workweek Feasible Option For Your Business? - 07/19/2021
Create Deeper Customer Relationships By Combining DX and CX Data - 07/19/2021
Smartronix Announces Fifth AWS Service Validation - 07/19/2021
New Five9 Inference Studio Simplifies Virtual Agent Deployments - 07/19/2021