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Call Center Scheduling Featured Article

March 10, 2022

Gideon Taylor Reveals IntraSee Acquisition


By Luke Bellos, Editor, Call Center Scheduling

Consulting services and workflow solution company Gideon Taylor announced the acquisition of IntraSee, a software development company focusing on conversational AI and UX solutions, including the digital assistant Ida, for enterprise customers.


With this acquisition, Gideon Taylor intends to utilize IntraSee’s experienced team of developers to bring Ida’s advanced automation, NLP, and machine learning capabilities to popular enterprise systems, including PeopleSoft and Oracle (News - Alert) Cloud.

"Gideon Taylor has always been about extending the reach and relevance of enterprise systems, replacing manual data collection and approval processes with smart, workflow-enabled eForm applications that guide users through easy interactions with the system," said Paul Taylor, President and CEO of Gideon Taylor. "Now with the AI wizardry of the IntraSee team, we can actually give the enterprise system a voice.”

Both InstraSee and Ida Artificial Intelligence will run as a separate division of Gideon Taylor, and both will retain their brands. CEO Andrew Bediz will retain a leadership role with IntraSee.

"The future of enterprise software will be less about which applications you run and more about automation, AI, and engaging with your users where they are. Joining Gideon Taylor uniquely positions us to take our clients into this future and help them capture new ROI," Bediz added, "Mixing GT's expertise on backend processes and RPA with IntraSee's user-facing technology will yield new products and integrations that wouldn't be possible without this partnership."




Edited by Maurice Nagle

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