- COMMUNITIES
TMCnet's Online Communities™
- PUBLICATIONS
TMCnet Magazines
Internet Telephony Magazine
Click here to read latest issue
Subscribe for FREE - Click Here
CUSTOMER
Click here to read latest issue
Subscribe for FREE - Click Here
Cloud Computing Magazine
Click here to read latest issue
Subscribe for FREE - Click Here
IoT EVOLUTION MAGAZINE
Click here to read latest issue
Subscribe for FREE - Click Here - EVENTS
TMCnet Events
- Industrial IoT Conference
[ February 12-14, 2020] - The Intelligence Edge Expo
[ February 12-14, 2020] - IoT Evolution Expo
[ February 12-14, 2020] - ITEXPO
[ February 12-14, 2020] - Open Source World
[ February 12-14, 2020] - SD-WAN Expo
[ February 12-14, 2020]
- The Smart City Event
[ February 12-14, 2020] - CVx (ChannelVision Expo)
[ February 12-14, 2020] - The Blockchain Event
[ February 12-14, 2020] - AIOps Expo
[ February 12-14, 2020] - Future of Work Expo
[ February 12-14, 2020] - MSPExpo
[ February 12-14, 2020]
- Industrial IoT Conference
- AWARDS
- TECHNOLOGIES
TMCnet's Technology Sites
- MORE NEWS
Browse News by Topics
- BLOGS
- MORE
TMCnet Resources
About TMCnet
Subscriptions
MARKETS » NFV Space IT Bridge
TOP STORIES
Last Updated:
11:40 PM EST -
Jul 21, 2019
8x8 Adds CPaaS with Wavecell Acquisition
By: Maurice Nagle
8x8 announced the acquisition of Singapore-based CPaaS provider Wavecell Pte. Ltd. The $125 million cash and stock deal delivers 8X8 an established CPaaS platform with robust revenue, making a logical addition to its stable of cloud communication solutions.
Getting Good Call Center Agents to Stick Around
By: Stefania Viscusi
As any good manager can attest, it's critical that you focus on keeping the good, high performing employees happy in their roles or risk having to find, train and keep new talent. It's not just more costly to …
The Next Level of Agent Training: Teaching Empathy, Organization and Communication
By: Tracey E. Schelmetic
It's 2019, and we tend to still consider call center work low skilled. While once upon a time, this may have been the case, customer support today is a highly complex process requiring multiple skills, multitasking, technology knowledge and …
ATA Releases Annual Telehealth State of the States Report
By: Ken Briodagh
The American Telemedicine Association has released its 2019 State of the States Report: Coverage and Reimbursement, a wide-ranging analysis of telehealth laws and policies across all 50 states and the District of Columbia.
CoreNexa Named Unified Communications Product of the Year
By: Maurice Nagle
CoreDial's CoreNexa Platform has been awarded a TMC 2019 Unified Communications Product of the Year Award. The recognition spotlights a robust UCaaS ecosystem arming MSPs far and wide to support modern business needs.
DOWNLOAD EVENT RELATED INFOGRAPHICS
MORE NEWS
LATEST FROM CHANNELS AND COMMUNITIES
- UC Network Management Week in Review: Microsoft, Intermedia, CoreDial & More
- Grasshopper Connect Hops onto SMB Scene
- CoreNexa Named Unified Communications Product of the Year
- Intermedia Says No to Spam
- Domain Reputation API: The Importance of Predictive Scoring to Cybersecurity
- AI Already Improving Customer Service and Transforming the Call Center
- The Next Level of Agent Training: Teaching Empathy, Organization and Communication
- 'cleverphone' Optimizes Call Center Experience
- Major Benefits of Grant Management
- 8 Necessary Steps to Take When Building a Website
Recently added Online Communities
CLICK HERE
TO LEARN MORE ABOUT ONLINE COMMUNITIES
NEWS FROM THE EDITOR-IN-CHIEF
Latest SD-WAN News
DOWNLOAD CENTER
LATEST VIDEOS
UPCOMING WEBINARS
ADVERTISEMENTS
