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Shake Shack Solidifies Brand Strength with Qualtrics XM
Shake Shack chose Qualtrics XM for Customer Frontlines and BrandXM to quantitatively evaluate its brand strength against competitors, identify areas …
Read MoreEdgewater Wireless Expands Patent Portfolio and Ring-Fences Leadership in Multi-Link Wi-Fi
Edgewater Wireless Systems submits a new patent application for its Wi-Fi spectrum slicing technology.
Read MoreBT and Five9 Offer Future-Proof Route to Cloud Contact Centers
BT and Five9 announced the expansion of their partnership to enhance the choice of contact center services and solutions offered …
Read MoreCUSTOMER Magazine Announces Winners of the 2023 CRM Excellence Award
TMC announced the winners of their 24th Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.
Read MoreAI in a Box? Box Brings Advanced AI Models to Content Cloud
Box has unveiled Box AI, a new suite of capabilities that natively integrates advanced AI models into the Box Content …
Read MoreLATEST FROM COMMUNITIES
Prepare for Impact: AI Will Revolutionize Every Organization, Application, and Service
The opportunity cost in not embracing AI is very real because of the ways AI improves productivity and quality and reduces co…
Read MoreFrancis Rakus Explains How To Use Updated Technologies in Your Business
In this day and age, businesses have no choice but to keep up with the ever-changing landscape of technology. As tech grows m…
Read More4 Reasons Your Business Will Benefit from Conversational AI
Are you currently using a traditional chatbot on your website or your company's internal support system? Or, maybe you've bee…
Read MoreAI-powered Adoption Rate Among Fortune 500 Reaches Triple-Digit Growth
The Fortune 500 is making strides to enhance candidate experiences by implementing AI technology and automation.
Read MoreNovel Social Engineering Attacks Exploding in Growth: New Report from Darktrace
Social engineering attacks pose an increasingly serious threat to organizations as an entry point for the majority of the cyb…
Read MoreStreamlined IoT Device Management from Laird Connectivity
Wireless connectivity simplifier Laird Connectivity announced its latest leap forward for effectively managing IoT devices vi…
Read MoreIoT Evolution Announces Winners of 2023 Asset Tracking Awards
The IoT Evolution Asset Tracking award honors excellence in innovation utilizing IoT technologies to automate the asset track…
Read MoreFive Healthcare Contact Center TrendsThat Are Improving Patient Outcomes While Addressing Rising Costs
Lessons learned during the pandemic have driven new appreciation of the value of IT and data management in healthcare, drivin…
Read MoreCNC Machining and 3-D Printing: Combined Approach for Improved Manufacturing
3D printing has revolutionized manufacturing and prototyping in several areas. However, can it replace modern manufacturing t…
Read MoreHow Virtual Reality Is Helping Those in Palliative Care
According to the World Health Organization, around 56.8 million people need palliative care every year - and 25.7 million of …
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