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CUSTOMER Magazine Announces Winners of the 2021 CRM Excellence Awards
TMC announced the winners of its 22nd Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.
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Wireless on Factory Floor: What does it Take to Make a Factory Smarter?
There are a lot of moving parts that make the factory smart and utilizing wireless technologies is one of such …
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Tesla Apologizes for Arrogant Customer Service Response to Shanghai Incident
Tesla has come under fire in China for its alleged arrogant customer service response to an accident involving one of …
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Zero Touch, Zero Trust Kubernetes Orchestration Solution for Distributed Edge Introduced by ZEDEDA
Today, following on a stream of announcements by ZEDEDA, an edge orchestration provider based in Silicon Valley, the company introduced …
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LATEST FROM COMMUNITIES
CloudBlue Introduces New Revenue Management Solution
Cloud solutions provider CloudBlue has unveiled CloudBlue Rev, providing business partners with new tools to automate revenue…
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Arrow Business Communications Acquires Network Security Provider UK-tec Limited
Today's workforce is more mobile and geographically diverse than ever before. While the workplace mobility trend was already …
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Personalized and Productive Contextual CX in a Digital Hybrid World Blending Bots and Live Agents
While contact center technology has matured and new approaches to improving Customer Experience (CX) are well underway, drive…
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Beware of the Return to Office: How Organizations Can Protect Against Pandemic Sleeper Threats
As organizations get closer to implementing return-to-work plans, most employees are excited about getting back into an offic…
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Lending Solutions Opens Call Center in Knoxville
Lending Solutions Inc., a provider of call center services for financial institutions has announced the opening of a new call…
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Infobip Buys Anam
Cloud communications platform company Infobip has announced the purchase of Anam, a Dublin, Ireland-based SMS firewall servic…
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Fanvil and Enreach Partner for Better Business Communications
Business communications play a critical role today as remote work and digital transformations are happening across the globe.…
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What Is The Future Of Cybersecurity Jobs In The Wake Of COVID-19?
COVID-19 forced more businesses around the world to go remote. This meant more people working from home, more daily usage of …
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How Modern Casino Technology Is Improving Player Experience
More consumers are visiting online casinos today than ever before. The increase in activity is soaring, as US states pass leg…
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Why Your Business Should Use AI
Today, more and more businesses across the world are taking advantage of artificial intelligence. Doing so has proven to be i…
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