TOP STORIES
Hybrid Workplaces are The Future of Work
Hybrid work has continued to evolve and new issues and concerns will surface as the world changes.
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Sweden's Sinch Launches AskFrank, a Different Kind of Chatbot
AskFrank gives answers that are frank, direct and honest, and works differently from most chatbots.
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Increased Cyber Risk Creates MSP Opportunities
Vade's SMB Cybersecurity Landscape Report 2022 reported more than two-thirds of SMBs say cybersecurity is the top priority.
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Zendesk Announces New Solutions for Call Center Triage
Zendesk introduced Intelligent Triage and Smart Assist, new AI solutions designed to help contact centers triage customer support requests automatically …
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LATEST FROM COMMUNITIES
Escalating Ransomware Diminishes Organizations' Confidence
SpyCloud revealed in its "2022 Ransomware Defense Report" that 90% of organizations were affected by ransomware in some capac…
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Sinch and Zapier Expand Partnership for Better Business Messaging
Sinch's offerings like MessageMedia, ClickSend and SimpleText aloow businesses to interact over WhatsApp, Telegram and Facebo…
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T-Mobile Joins Fight Against Wildfires with Pano AI
-Mobile has announced a new partnership with Pano AI and Portland General Electric for 5G-connected cameras that use AI to de…
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Dell Expert Network Signs on as a Platinum Sponsor for MSP Expo 2023, Part of the #TECHSUPERSHOW
MSP Expo is the premier conference and networking summit for MSPs. This is where MSP business owners and technology specialis…
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Sangoma's AstriCon 2023 to be Collocated with ITEXPO in Fort Lauderdale
Sangoma's AstriCon 2023 Conference will be collocated with TMC's ITEXPO, part of the #TECHSUPERSHOW, February 14-17, 2023, at…
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A Desire for Better CX is Driving Customers to Pivot from Retail Giants
Customers have stopped seeing price as their biggest decision-making factor and are looking for businesses that deliver the b…
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SIXAI Deploys AI-powered Mobile Robot System Worldwide
SIXAI, the parent company of MAESTRO developer 634AI, released plans for worldwide deployment of the AI-powered mobile robot …
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Martello Adds AudioCodes SBC Reporting to Experience Monitoring
Martello's Vantage DX V3.7 brings enterprise IT and UC teams end-to-end visibility into a user's call path with the addition …
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ISG, cyberconIQ Address Human Error Cyber Security Risk
ISG formed a partnership with cybersecurity platform cyberconIQ to address the human side of cybersecurity.
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National Science Foundation Supports CAV Technologies Development
The U.S. National Science Foundation awarded $5 million to the University of Michigan to give academic researchers and studen…
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