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Last Updated: 8:20 PM EST - Sep 26, 2022

Hybrid Workplaces are The Future of Work

Hybrid work has continued to evolve and new issues and concerns will surface as the world changes.

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Sweden's Sinch Launches AskFrank, a Different Kind of Chatbot

AskFrank gives answers that are frank, direct and honest, and works differently from most chatbots.

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Increased Cyber Risk Creates MSP Opportunities

Vade's SMB Cybersecurity Landscape Report 2022 reported more than two-thirds of SMBs say cybersecurity is the top priority.

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Zendesk Announces New Solutions for Call Center Triage

Zendesk introduced Intelligent Triage and Smart Assist, new AI solutions designed to help contact centers triage customer support requests automatically …

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LATEST FROM COMMUNITIES

Escalating Ransomware Diminishes Organizations' Confidence

SpyCloud revealed in its "2022 Ransomware Defense Report" that 90% of organizations were affected by ransomware in some capac…

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Sinch and Zapier Expand Partnership for Better Business Messaging

Sinch's offerings like MessageMedia, ClickSend and SimpleText aloow businesses to interact over WhatsApp, Telegram and Facebo…

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T-Mobile Joins Fight Against Wildfires with Pano AI

-Mobile has announced a new partnership with Pano AI and Portland General Electric for 5G-connected cameras that use AI to de…

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Dell Expert Network Signs on as a Platinum Sponsor for MSP Expo 2023, Part of the #TECHSUPERSHOW

MSP Expo is the premier conference and networking summit for MSPs. This is where MSP business owners and technology specialis…

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Sangoma's AstriCon 2023 to be Collocated with ITEXPO in Fort Lauderdale

Sangoma's AstriCon 2023 Conference will be collocated with TMC's ITEXPO, part of the #TECHSUPERSHOW, February 14-17, 2023, at…

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A Desire for Better CX is Driving Customers to Pivot from Retail Giants

Customers have stopped seeing price as their biggest decision-making factor and are looking for businesses that deliver the b…

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SIXAI Deploys AI-powered Mobile Robot System Worldwide

SIXAI, the parent company of MAESTRO developer 634AI, released plans for worldwide deployment of the AI-powered mobile robot …

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Martello Adds AudioCodes SBC Reporting to Experience Monitoring

Martello's Vantage DX V3.7 brings enterprise IT and UC teams end-to-end visibility into a user's call path with the addition …

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ISG, cyberconIQ Address Human Error Cyber Security Risk

ISG formed a partnership with cybersecurity platform cyberconIQ to address the human side of cybersecurity.

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National Science Foundation Supports CAV Technologies Development

The U.S. National Science Foundation awarded $5 million to the University of Michigan to give academic researchers and studen…

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Google and Facebook Partner with Zephyr RTOS for Next Gen Products

A sure signal that the IoT is about to further explode in today's news from the Linux Foundation's …

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Five9 Celebrates CallTower with US Reseller of the Year Award

Five9 named CallTower its US Reseller of the Year - 2020 as part of the Five9 2020 Global Partner Awards.

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CUSTOMER Magazine Announces Recipients of the 2020 Customer Experience Innovation Awards

TMC announced today the winners of 2020 Customer Experience Innovation Awards, presented by TMC's CUSTOMER magazine.

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Medigate Raises $30M in Series B Financing for Healthcare IoT Security

Funds will Expand Medigate's Availability to Healthcare Organizations Needing Advanced Protection, Visibility and Cost Control

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e-Voting Could Be Faster, Cheaper, and More Accurate Than Voting In-Person or By Mail

Estonia has been called the world's most advanced digital society. How can the U.S. take a lesson from …

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INTERNET TELEPHONY Magazine Announces Winners of 2020 Hosted VoIP Excellence Awards

TMC announced the recipients of the 2020 Hosted VoIP Excellence Awards, presented by INTERNET TELEPHONY magazine.

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