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Last Updated: 4:20 PM EST - Dec 11, 2023

Operata Introduces New Suite of Tools to Further Customer Experience Observability

Recently, Operata announced the general availability of its Harmony release, which introduces Tenor AI, a new suite of CX Observability …

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Salesforce Explores Generative AI's Role in the Workplace: Learn More About GenAI Impacts at Generative AI Expo

Employees acknowledge the advantages of generative AI, with 61% of employees currently using generative AI or have plans to integrate …

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Cisco's App Attention Index Finds Companies Aren't Meeting Customers' Digital Expectations

Cisco's latest report in its App Attention Index research series has uncovered escalating consumer expectations for the digital experience …

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For Smart City Architects, Understanding Municipal Technology Demands is a Must

A new report titled Smart Cities: A Guide to Municipal Technology Demands lays out perspectives of municipal stakeholders and the …

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LATEST FROM COMMUNITIES

Every Business Needs A Website Content Page - Here's Why

Ah, content. Don't you just love it? It's everywhere, from the thousands of hours of YouTube videos uploaded every minute to …

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Securing Your Cloud with XDR

Extended Detection and Response, or XDR, is a cybersecurity strategy that integrates multiple security products into a cohesi…

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Customer Churn in the Health Industry

The term customer churn is widely used in the business world to describe the loss of customers or clients over a certain peri…

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Essential Software for Achieving Ecommerce Success in 2024 and Beyond

As we look towards 2024 and beyond, the landscape of ecommerce continues to evolve rapidly, driven by technological advanceme…

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5 Ways Businesses Can Ensure Data Privacy is Their Top Priority By Leveraging Business Technology

Data privacy has become a crucial aspect of business operations making it a top priority for resourcing and strategizing. Sin…

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SMBs Rely on New Technology to Confront HR and Business Challenges

The 2024 Priorities of Business Leaders survey found that the top business challenges respondents identified are rising inter…

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Verified Data Quality is at the Core of Navigating Ongoing Market Disruptions

New Experian research shows the focus areas in which companies are investing in high-quality data.

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Macorva Introduces AI Customer Feedback Reports

Performance management and feedback solutions provider Macorva recently announced the launch of its Radiant AI Customer Feedb…

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MSP Expo Sponsor TD SYNNEX Recognized as North American Distributor Partner of the Year

TD SYNNEX recently received the Palo Alto Networks 2023 Global and North American Distributor Partner of the Year award.

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TMC Announces New Exhibitors Who Recently Joined The 2024 ITEXPO #TECHSUPERSHOW

TMC today announced the newest Exhibitors who signed on to join the 2024 ITEXPO #TECHSUPERSHOW, being held February 13-15, 20…

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Google and Facebook Partner with Zephyr RTOS for Next Gen Products

A sure signal that the IoT is about to further explode in today's news from the Linux Foundation's …

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Five9 Celebrates CallTower with US Reseller of the Year Award

Five9 named CallTower its US Reseller of the Year - 2020 as part of the Five9 2020 Global Partner Awards.

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CUSTOMER Magazine Announces Recipients of the 2020 Customer Experience Innovation Awards

TMC announced today the winners of 2020 Customer Experience Innovation Awards, presented by TMC's CUSTOMER magazine.

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Medigate Raises $30M in Series B Financing for Healthcare IoT Security

Funds will Expand Medigate's Availability to Healthcare Organizations Needing Advanced Protection, Visibility and Cost Control

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e-Voting Could Be Faster, Cheaper, and More Accurate Than Voting In-Person or By Mail

Estonia has been called the world's most advanced digital society. How can the U.S. take a lesson from …

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INTERNET TELEPHONY Magazine Announces Winners of 2020 Hosted VoIP Excellence Awards

TMC announced the recipients of the 2020 Hosted VoIP Excellence Awards, presented by INTERNET TELEPHONY magazine.

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