TOP STORIES
Hybrid Workplaces are The Future of Work
Hybrid work has continued to evolve and new issues and concerns will surface as the world changes.
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Sweden's Sinch Launches AskFrank, a Different Kind of Chatbot
AskFrank gives answers that are frank, direct and honest, and works differently from most chatbots.
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Increased Cyber Risk Creates MSP Opportunities
Vade's SMB Cybersecurity Landscape Report 2022 reported more than two-thirds of SMBs say cybersecurity is the top priority.
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Zendesk Announces New Solutions for Call Center Triage
Zendesk introduced Intelligent Triage and Smart Assist, new AI solutions designed to help contact centers triage customer support requests automatically …
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LATEST FROM COMMUNITIES
RoboKiller Takes Fight to Surging Robotexts
RoboKiller Enterprise will now offer protection against smishing through its Command API.
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New Call Center Platform Simplifies Arizona State Parks Reservations
The Arizona State Parks and Trails successfully went live with a new reservation and call center platform by Tyler Technologi…
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How MSPs Can Reinvent Themselves (Again) to Lead the Digital Era
For MSPs, using programmable UCaaS and CCaaS means lower cost, faster time to market, and an easier way to customize solution…
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WFM Provider Connecteam to Give Free Access to Its App to Small Businesses
New York- and Tel Aviv-based workforce management solutions provider Connecteam announced its all-in-one app will be availabl…
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Pillr Simplifies Integrates Cyber Security Operations with New Platform
Pillr is a cybersecurity operations solution designed and engineered to address the evolving demands of IT teams and service …
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Pillr Introduces Rebranded Platform to Transform MSP Security Offerings
Pillr integrates with over 450 cybersecurity services and tools and is supported by a 24/7/365 collaborative cybersecurity op…
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Quanergy LiDAR Integration for Network Optix Delivers Centimeter-Level Accuracy
Network Optix added LiDAR sensors and smart 3D solutions provider Quanergy into its Works with Nx Marketplace and integrated …
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NetWitness Responds to Cyber Skills Shortage with MDR Service
NetWitness combined technology, planning, training and managed detection into a single offering, the NetWitness Managed Detec…
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Rossum Saves Time with Email Automation
Rossum revealed new email automation capabilities to help customers manage and proactively respond to document communication …
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What is 2-Way messaging and why should you use it?
Check our blog and find out how two-way messaging works and how it can help with your marketing campaigns. Learn how you can …
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