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Last Updated: 12:00 AM EST - Jun 17, 2021

CUSTOMER Magazine Announces Winners of the 2021 CRM Excellence Awards

TMC announced the winners of its 22nd Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.

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Wireless on Factory Floor: What does it Take to Make a Factory Smarter?

There are a lot of moving parts that make the factory smart and utilizing wireless technologies is one of such …

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Tesla Apologizes for Arrogant Customer Service Response to Shanghai Incident

Tesla has come under fire in China for its alleged arrogant customer service response to an accident involving one of …

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Zero Touch, Zero Trust Kubernetes Orchestration Solution for Distributed Edge Introduced by ZEDEDA

Today, following on a stream of announcements by ZEDEDA, an edge orchestration provider based in Silicon Valley, the company introduced …

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LATEST FROM COMMUNITIES

Study Finds Call Center Fraud Has Shifted to the IVR

Fighting fraud is a bit like playing whack-a-mole: just when you think you've got it covered, the fraudsters find a new way t…

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Tech and Digital Transformation Trends in Video Content and User Engagement

Online marketing is just one of the many new trends that content creators and brands of all sizes are focusing on lately. Thi…

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5 Must have office Technologies for 2021

2021 has been a crazy year so far on the office front. We have been in for a bit of a ride from working from home back to bri…

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LogMeIn Unveils New UCaaS Offerings for GoToConnect

Cloud-based contact center solutions provider LogMeIn has announced a collection of new features for the company's UCaaS plat…

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ICE Call Center Finds Relief with Automation and AI

ICE leaders are experimenting with new technology to modernize and improve call center operations for the post-pandemic age.

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Speed up Data Analysis with Artificial Intelligence

AI-powered technologies have transformed the way organizations do business with the trading partner network. In fact, these s…

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How SaaS Businesses Can Build Everlasting Customer Relationships

Here are some actionable steps you can take to build meaningful, everlasting relationships with your customers.

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Top 5 Self Storage Services for SME in the UK

Looking for a reasonable business storage service in London? Here are your five best options. Easily Accessible and well secu…

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What is Conjoint Analysis?

The success of any business relies on meeting the needs of the consumer and beating the competitor. If you own a company, you…

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Everything You Need to Know About HIPAA Records Retention

Every healthcare provider has to comply with HIPAA data retention requirements. It has become compulsory to avoid data threat…

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Google and Facebook Partner with Zephyr RTOS for Next Gen Products

A sure signal that the IoT is about to further explode in today's news from the Linux Foundation's …

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Five9 Celebrates CallTower with US Reseller of the Year Award

Five9 named CallTower its US Reseller of the Year - 2020 as part of the Five9 2020 Global Partner Awards.

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CUSTOMER Magazine Announces Recipients of the 2020 Customer Experience Innovation Awards

TMC announced today the winners of 2020 Customer Experience Innovation Awards, presented by TMC's CUSTOMER magazine.

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Medigate Raises $30M in Series B Financing for Healthcare IoT Security

Funds will Expand Medigate's Availability to Healthcare Organizations Needing Advanced Protection, Visibility and Cost Control

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e-Voting Could Be Faster, Cheaper, and More Accurate Than Voting In-Person or By Mail

Estonia has been called the world's most advanced digital society. How can the U.S. take a lesson from …

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INTERNET TELEPHONY Magazine Announces Winners of 2020 Hosted VoIP Excellence Awards

TMC announced the recipients of the 2020 Hosted VoIP Excellence Awards, presented by INTERNET TELEPHONY magazine.

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