TOP STORIES
BT and Five9 Offer Future-Proof Route to Cloud Contact Centers
BT and Five9 announced the expansion of their partnership to enhance the choice of contact center services and solutions offered …
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CUSTOMER Magazine Announces Winners of the 2023 CRM Excellence Award
TMC announced the winners of their 24th Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.
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Edgewater Wireless Expands Patent Portfolio and Ring-Fences Leadership in Multi-Link Wi-Fi
Edgewater Wireless Systems submits a new patent application for its Wi-Fi spectrum slicing technology.
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AI in a Box? Box Brings Advanced AI Models to Content Cloud
Box has unveiled Box AI, a new suite of capabilities that natively integrates advanced AI models into the Box Content …
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Shake Shack Solidifies Brand Strength with Qualtrics XM
Shake Shack chose Qualtrics XM for Customer Frontlines and BrandXM to quantitatively evaluate its brand strength against competitors, identify areas …
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LATEST FROM COMMUNITIES
A New Series of Versatile LoRaWAN Modules from Laird Connectivity
Laird Connectivity revealed its RM126x series of LoRaWAN (Long Range Wide Area Network) modules for customers looking for unc…
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Prepare for Impact: AI Will Revolutionize Every Organization, Application, and Service
The opportunity cost in not embracing AI is very real because of the ways AI improves productivity and quality and reduces co…
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Francis Rakus Explains How To Use Updated Technologies in Your Business
In this day and age, businesses have no choice but to keep up with the ever-changing landscape of technology. As tech grows m…
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4 Reasons Your Business Will Benefit from Conversational AI
Are you currently using a traditional chatbot on your website or your company's internal support system? Or, maybe you've bee…
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AI-powered Adoption Rate Among Fortune 500 Reaches Triple-Digit Growth
The Fortune 500 is making strides to enhance candidate experiences by implementing AI technology and automation.
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Novel Social Engineering Attacks Exploding in Growth: New Report from Darktrace
Social engineering attacks pose an increasingly serious threat to organizations as an entry point for the majority of the cyb…
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Streamlined IoT Device Management from Laird Connectivity
Wireless connectivity simplifier Laird Connectivity announced its latest leap forward for effectively managing IoT devices vi…
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IoT Evolution Announces Winners of 2023 Asset Tracking Awards
The IoT Evolution Asset Tracking award honors excellence in innovation utilizing IoT technologies to automate the asset track…
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Five Healthcare Contact Center TrendsThat Are Improving Patient Outcomes While Addressing Rising Costs
Lessons learned during the pandemic have driven new appreciation of the value of IT and data management in healthcare, drivin…
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CNC Machining and 3-D Printing: Combined Approach for Improved Manufacturing
3D printing has revolutionized manufacturing and prototyping in several areas. However, can it replace modern manufacturing t…
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