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Last Updated: 12:20 AM EST - May 09, 2021

CUSTOMER Magazine Announces Winners of the 2021 CRM Excellence Awards

TMC announced the winners of its 22nd Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.

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Wireless on Factory Floor: What does it Take to Make a Factory Smarter?

There are a lot of moving parts that make the factory smart and utilizing wireless technologies is one of such …

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Tesla Apologizes for Arrogant Customer Service Response to Shanghai Incident

Tesla has come under fire in China for its alleged arrogant customer service response to an accident involving one of …

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Zero Touch, Zero Trust Kubernetes Orchestration Solution for Distributed Edge Introduced by ZEDEDA

Today, following on a stream of announcements by ZEDEDA, an edge orchestration provider based in Silicon Valley, the company introduced …

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LATEST FROM COMMUNITIES

Mitch Welin, CEO, ComRes Inc. Joins ITEXPO 2021 #TECHSUPERSHOW

TMC today announced Mitch Welin, CEO, ComRes Inc. will present a conference session at ITEXPO being held June 22-25, 2021 at …

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Last Pass by LogMeIn Signs on as a Gold Sponsor for MSP Expo 2021 #TECHSUPERSHOW

TMC today announced Last Pass by LogMeIn has signed on a Gold sponsor for MSP Expo, #TECHSUPERSHOW, being held June 22 - 25, …

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Eric Burger, Professor, Georgetown University to Deliver Keynote Presentation at ITEXPO 2021 #TECHSUPERSHOW

TMC today announced Eric Burger, Professor, Georgetown University will present a conference session at ITEXPO being held June…

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Call Center Agents Need to Move Beyond Empathy

Empathy is an important skill for any call center agent who wishes to foster positive and meaningful customer interactions. A…

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Nuance Introduces Biometric Solution to Five9 App Marketplace

Nuance Communications, a global provider of AI powered business solutions, recently announced the release of Nuance® Gatekeep…

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Five9 Announces Customer Experience Maturity Model Framework

How mature is your customer experience management initiative? It's an excellent question to ask. Customer experience efforts …

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Trusaic Secures New Patents Focused on Clean Data & Flawless Compliance

Trusaic, a data solutions provider for regulatory compliance, has been helping businesses to reduce their risks, maximize opp…

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Clarabridge Intros AI-Augmented Quality Management Solution

Over the last year, the shift to remote work and online services has changed the landscape drastically for all. On the busine…

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A Guide to Dealing with a Job Loss After an Injury

People react to different situations in different ways, but if there's one thing most of us can agree on, it's the fact that …

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United for Infrastructure Calls for America to Lead With Infrastructure: Private, Public and Labor Leaders to Speak at Multiple Events Next Week

As the U.S. continues to roll out economic recovery investments, including potentially trillions of government funding to be …

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Google and Facebook Partner with Zephyr RTOS for Next Gen Products

A sure signal that the IoT is about to further explode in today's news from the Linux Foundation's …

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Five9 Celebrates CallTower with US Reseller of the Year Award

Five9 named CallTower its US Reseller of the Year - 2020 as part of the Five9 2020 Global Partner Awards.

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CUSTOMER Magazine Announces Recipients of the 2020 Customer Experience Innovation Awards

TMC announced today the winners of 2020 Customer Experience Innovation Awards, presented by TMC's CUSTOMER magazine.

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Medigate Raises $30M in Series B Financing for Healthcare IoT Security

Funds will Expand Medigate's Availability to Healthcare Organizations Needing Advanced Protection, Visibility and Cost Control

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e-Voting Could Be Faster, Cheaper, and More Accurate Than Voting In-Person or By Mail

Estonia has been called the world's most advanced digital society. How can the U.S. take a lesson from …

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INTERNET TELEPHONY Magazine Announces Winners of 2020 Hosted VoIP Excellence Awards

TMC announced the recipients of the 2020 Hosted VoIP Excellence Awards, presented by INTERNET TELEPHONY magazine.

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