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CUSTOMER Magazine Announces Winners of the 2023 CRM Excellence Award
TMC announced the winners of their 24th Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.
Read MoreBT and Five9 Offer Future-Proof Route to Cloud Contact Centers
BT and Five9 announced the expansion of their partnership to enhance the choice of contact center services and solutions offered …
Read MoreAI in a Box? Box Brings Advanced AI Models to Content Cloud
Box has unveiled Box AI, a new suite of capabilities that natively integrates advanced AI models into the Box Content …
Read MoreEdgewater Wireless Expands Patent Portfolio and Ring-Fences Leadership in Multi-Link Wi-Fi
Edgewater Wireless Systems submits a new patent application for its Wi-Fi spectrum slicing technology.
Read MoreShake Shack Solidifies Brand Strength with Qualtrics XM
Shake Shack chose Qualtrics XM for Customer Frontlines and BrandXM to quantitatively evaluate its brand strength against competitors, identify areas …
Read MoreLATEST FROM COMMUNITIES
Cognigy Partners with Solutions Integrator Black Box for AI-Based Customer Support
Enterprise conversational AI company Cognigy recently announced that it entered into a strategic reseller partnership with Bl…
Read MoreOn a Mission: Fintech Teams at Mission Lane are Finding New Applications for AI
Fintech firm Mission Lane has found new ways to upgrade various client-serving and internal processes via AI.
Read MoreFortify Client Relationships and Boost Sales with Sproutt's Generative AI Enhancement
Sproutt, the life insurance company, unveiled a groundbreaking AI engine exclusive to select groups, enhancing its SmartLife …
Read MoreLaird Connectivity Sensors and Iridium Edge Solar: A Partnership for Asset Ecosystems in IoT
Iridium Communications and Laird Connectivity are integrating respective technologies to enable longer-term IoT asset trackin…
Read MoreKeeper Security Streamlines Multi-Cloud Password Rotation
KeeperPAM's capabilities continue to grow with the launch of password rotation, a new feature that allows organizations to se…
Read MoreA New Series of Versatile LoRaWAN Modules from Laird Connectivity
Laird Connectivity revealed its RM126x series of LoRaWAN (Long Range Wide Area Network) modules for customers looking for unc…
Read MorePrepare for Impact: AI Will Revolutionize Every Organization, Application, and Service
The opportunity cost in not embracing AI is very real because of the ways AI improves productivity and quality and reduces co…
Read MoreFrancis Rakus Explains How To Use Updated Technologies in Your Business
In this day and age, businesses have no choice but to keep up with the ever-changing landscape of technology. As tech grows m…
Read More4 Reasons Your Business Will Benefit from Conversational AI
Are you currently using a traditional chatbot on your website or your company's internal support system? Or, maybe you've bee…
Read MoreAI-powered Adoption Rate Among Fortune 500 Reaches Triple-Digit Growth
The Fortune 500 is making strides to enhance candidate experiences by implementing AI technology and automation.
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