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Operata Introduces New Suite of Tools to Further Customer Experience Observability
Recently, Operata announced the general availability of its Harmony release, which introduces Tenor AI, a new suite of CX Observability …
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Salesforce Explores Generative AI's Role in the Workplace: Learn More About GenAI Impacts at Generative AI Expo
Employees acknowledge the advantages of generative AI, with 61% of employees currently using generative AI or have plans to integrate …
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Cisco's App Attention Index Finds Companies Aren't Meeting Customers' Digital Expectations
Cisco's latest report in its App Attention Index research series has uncovered escalating consumer expectations for the digital experience …
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For Smart City Architects, Understanding Municipal Technology Demands is a Must
A new report titled Smart Cities: A Guide to Municipal Technology Demands lays out perspectives of municipal stakeholders and the …
Read MoreThe CX Hot Six for Telecoms Learning Center
The CX Hot Six for Telecoms
A guide to customer experience technology that delivers on business KPIs
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Every Business Needs A Website Content Page - Here's Why
Ah, content. Don't you just love it? It's everywhere, from the thousands of hours of YouTube videos uploaded every minute to …
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Securing Your Cloud with XDR
Extended Detection and Response, or XDR, is a cybersecurity strategy that integrates multiple security products into a cohesi…
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Customer Churn in the Health Industry
The term customer churn is widely used in the business world to describe the loss of customers or clients over a certain peri…
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Essential Software for Achieving Ecommerce Success in 2024 and Beyond
As we look towards 2024 and beyond, the landscape of ecommerce continues to evolve rapidly, driven by technological advanceme…
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5 Ways Businesses Can Ensure Data Privacy is Their Top Priority By Leveraging Business Technology
Data privacy has become a crucial aspect of business operations making it a top priority for resourcing and strategizing. Sin…
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SMBs Rely on New Technology to Confront HR and Business Challenges
The 2024 Priorities of Business Leaders survey found that the top business challenges respondents identified are rising inter…
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Verified Data Quality is at the Core of Navigating Ongoing Market Disruptions
New Experian research shows the focus areas in which companies are investing in high-quality data.
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Macorva Introduces AI Customer Feedback Reports
Performance management and feedback solutions provider Macorva recently announced the launch of its Radiant AI Customer Feedb…
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MSP Expo Sponsor TD SYNNEX Recognized as North American Distributor Partner of the Year
TD SYNNEX recently received the Palo Alto Networks 2023 Global and North American Distributor Partner of the Year award.
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TMC Announces New Exhibitors Who Recently Joined The 2024 ITEXPO #TECHSUPERSHOW
TMC today announced the newest Exhibitors who signed on to join the 2024 ITEXPO #TECHSUPERSHOW, being held February 13-15, 20…
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