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Last Updated: 7:20 PM EST - Jul 14, 2020

Mexico City Deploys Avaya Solution for COVID-19 Contact Tracing

In Mexico, the government of Mexico City and its Digital Agency for Public Innovation have implemented a strategy they're …

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As Businesses Continue to Adapt to the Global Pandemic, Cloud CRM Security More Important Than Ever

Last month, Pega released results of a survey that revealed most businesses overestimated their digital readiness to adapt to the …

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Financial Institutions Need New Walls

Small but mighty particles have turned our world upside down, and the banking industry is still recalibrating. Contact channels that …

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MISA Admits First Wave of MSSPs

Open Systems and its Born in the Cloud division are the newest members of MISA (Microsoft Intelligent Security Association) as …

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TMC Names Comm100 2020 Communications Solutions Product of the Year Award Winner

Comm100 announced today that TMC, a global, integrated media company, has awarded its Omnichannel Customer Engagement platform with a 2020 …

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LATEST FROM COMMUNITIES

Peerless Expands Channel Team with Telecom Industry Veterans

Company Appoints Two Channel Sales Directors to Accommodate Accelerated Growth

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Interoperability Considerations and Assessments for IoT Products

Smart locks, connected lighting, smart appliances and other IoT devices are becoming increasingly common in our everyday live…

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MISA Admits First Wave of MSSPs

Open Systems and its Born in the Cloud division are the newest members of MISA (Microsoft Intelligent Security Association) a…

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Arm to Strengthen Focus on Semiconductor IP Business

In a recent announcement, Arm proposed strategic organizational changes that the company said will strengthen its focus on gr…

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RingCentral Rapidly Migrates PM Pediatrics Mid-Pandemic

PM Pediatrics announced the selection of RingCentral's cloud communications solution to address the new demands COVID-19. The…

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4 Ways SEO Can Revolutionize Your Brand

Whether you are a small business owner, a public figure or the CEO of a major corporation, controlling your internet presence…

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Top 8 Leading Websites that will help you track Bitcoin live prices & trends to invest in Crypto.

Bitcoin is rising in popularity across the world, but with its escalation in the market, traders and investors often find it …

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Financial Institutions Need New Walls

Small but mighty particles have turned our world upside down, and the banking industry is still recalibrating. Contact channe…

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Telinta Adds Auto-provisioning Profiles for New Grandstream and Yealink Phones

Telinta has added three new phones from Grandstream and Yealink to its list of auto-provisioned devices to make it …

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The Big CX Leap to Cloud: Beyond Contact Center

With a surge in contact center activity, in large part being created by the pandemic, agility and the ability to …

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New Jersey Opens New Unemployment Call Center

While call centers across the country have seen a spike in demand - or at least a change in the way …

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TransNexus Assisting Service Providers with Open Source CPS

TransNexus announced today plans to provide service providers with open source software for Call Placement Service (CPS) - vital to Out-…

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IoT Time Podcast S.5 Ep.23 Honeywell Smart Buildings

In this episode of IoT Time Podcast, Ken Briodagh sits down with Himanshu Khurana, CTO, Honeywell Building Solutions, to talk …

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Philippines Senator Urges Labor Department to Investigate Call Center Employee Complaints

The global COVID-19 pandemic has changed the call center landscape. Call center, once packed and bustling operations, have had …

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