TOP STORIES
Hybrid Workplaces are The Future of Work
Hybrid work has continued to evolve and new issues and concerns will surface as the world changes.
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Sweden's Sinch Launches AskFrank, a Different Kind of Chatbot
AskFrank gives answers that are frank, direct and honest, and works differently from most chatbots.
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Increased Cyber Risk Creates MSP Opportunities
Vade's SMB Cybersecurity Landscape Report 2022 reported more than two-thirds of SMBs say cybersecurity is the top priority.
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Zendesk Announces New Solutions for Call Center Triage
Zendesk introduced Intelligent Triage and Smart Assist, new AI solutions designed to help contact centers triage customer support requests automatically …
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LATEST FROM COMMUNITIES
Avanci Coverage Exceeds 100M Connected Vehicles
More than 100 million connected vehicles sold by more than 80 automotive brands are covered by an Avanci license.
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How Manufacturers Can Increase Agility With Greater Roadmap Transparency
Increasing the transparency in all systems can help manufacturers increase their agility. Here's how to increase transparency…
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Best Checkout Solutions in 2022
The expansion of online shopping is driven by the power of customer experience narratives, and the finest checkout solutions …
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Teams Direct Routing for MSP Revenue
Team Direct Routing is a way to connect Microsoft's Phone System to the PSTN via an existing PBX, Unified Communications syst…
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End-User Privacy and Mobile Security Coexist in Q-Scout
Quokka believes end-user privacy and mobile security should coexist in a secure BYOD network and launched Q-Scout to provide …
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Crypto-Curious Parents Want Blockchain Options for Kids
UNest launched UNest Crypto to become an all-in-one financial solution for parents and kids to offer digital assets.
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Medical Industry: Engaging To The Latest Method Of Treatment
The medical industry strives to achieve the optimum healthcare service for its people. In completing the care, they adopt the…
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How Technology Can Help the Real Estate Industry?
Technology has changed the way people communicate with one another. Today, clients expect faster forms of communication and 2…
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Bespoke Manufacturing Integrates Zebra AMRs
Apparel manufacturer Bespoke Manufacturing selected S&H Systems and Zebra's Fetch AMRs and fixed industrial scanners to impro…
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Legacy Authentication Methods Are Failing Call Centers
Fraud is on the rise in the contact center as criminals seek to work their way around agent-led interactions to gain access t…
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