TOP STORIES
CUSTOMER Magazine Announces Winners of the 2023 CRM Excellence Award
TMC announced the winners of their 24th Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.
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BT and Five9 Offer Future-Proof Route to Cloud Contact Centers
BT and Five9 announced the expansion of their partnership to enhance the choice of contact center services and solutions offered …
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AI in a Box? Box Brings Advanced AI Models to Content Cloud
Box has unveiled Box AI, a new suite of capabilities that natively integrates advanced AI models into the Box Content …
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Edgewater Wireless Expands Patent Portfolio and Ring-Fences Leadership in Multi-Link Wi-Fi
Edgewater Wireless Systems submits a new patent application for its Wi-Fi spectrum slicing technology.
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Shake Shack Solidifies Brand Strength with Qualtrics XM
Shake Shack chose Qualtrics XM for Customer Frontlines and BrandXM to quantitatively evaluate its brand strength against competitors, identify areas …
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LATEST FROM COMMUNITIES
Cognigy Partners with Solutions Integrator Black Box for AI-Based Customer Support
Enterprise conversational AI company Cognigy recently announced that it entered into a strategic reseller partnership with Bl…
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On a Mission: Fintech Teams at Mission Lane are Finding New Applications for AI
Fintech firm Mission Lane has found new ways to upgrade various client-serving and internal processes via AI.
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Fortify Client Relationships and Boost Sales with Sproutt's Generative AI Enhancement
Sproutt, the life insurance company, unveiled a groundbreaking AI engine exclusive to select groups, enhancing its SmartLife …
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Laird Connectivity Sensors and Iridium Edge Solar: A Partnership for Asset Ecosystems in IoT
Iridium Communications and Laird Connectivity are integrating respective technologies to enable longer-term IoT asset trackin…
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Keeper Security Streamlines Multi-Cloud Password Rotation
KeeperPAM's capabilities continue to grow with the launch of password rotation, a new feature that allows organizations to se…
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A New Series of Versatile LoRaWAN Modules from Laird Connectivity
Laird Connectivity revealed its RM126x series of LoRaWAN (Long Range Wide Area Network) modules for customers looking for unc…
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Prepare for Impact: AI Will Revolutionize Every Organization, Application, and Service
The opportunity cost in not embracing AI is very real because of the ways AI improves productivity and quality and reduces co…
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Francis Rakus Explains How To Use Updated Technologies in Your Business
In this day and age, businesses have no choice but to keep up with the ever-changing landscape of technology. As tech grows m…
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4 Reasons Your Business Will Benefit from Conversational AI
Are you currently using a traditional chatbot on your website or your company's internal support system? Or, maybe you've bee…
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AI-powered Adoption Rate Among Fortune 500 Reaches Triple-Digit Growth
The Fortune 500 is making strides to enhance candidate experiences by implementing AI technology and automation.
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