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Last Updated: 3:00 AM EST - May 11, 2021

CUSTOMER Magazine Announces Winners of the 2021 CRM Excellence Awards

TMC announced the winners of its 22nd Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.

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Wireless on Factory Floor: What does it Take to Make a Factory Smarter?

There are a lot of moving parts that make the factory smart and utilizing wireless technologies is one of such …

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Tesla Apologizes for Arrogant Customer Service Response to Shanghai Incident

Tesla has come under fire in China for its alleged arrogant customer service response to an accident involving one of …

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Zero Touch, Zero Trust Kubernetes Orchestration Solution for Distributed Edge Introduced by ZEDEDA

Today, following on a stream of announcements by ZEDEDA, an edge orchestration provider based in Silicon Valley, the company introduced …

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LATEST FROM COMMUNITIES

Verizon Business and RingCentral Strike Cloud-Based Solutions Partnership

Verizon Business and RingCentral have teamed up to create a complete UCaaS solution specifically for large-scale, enterprise …

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Nerdio Reveals 'Partnerd' Program, Along with Two New MSP Certifications

Nerdio has released new programs and certifications designed to provide MSP staff with options to become more knowledgeable a…

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8x8 Introduces Cloud Phone/Contact Center Solutions to Mainland China

8x8 has announced that the company will now offer Chinese enterprise customers a full suite of cloud/customer engagement solu…

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Maxim Sobolev, Founder and CEO, Sippy Software, Inc. Joins Open Source World 2021 #TECHSUPERSHOW

TMC today announced Maxim Sobolev, Founder and CEO, Sippy Software, Inc. will present a conference session at Open Source Wor…

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GNC Adopts Verint Experience Management for Omnichannel Customer Experience Strategy

Customer experience management is a concept many companies struggle with today. While they know what the framework should loo…

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Integrating the Longer-term Home Office into your Hybrid Workplace

Finally, there is a light at the end of the pandemic tunnel. As we get closer to the easing of lockdowns and social restricti…

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Analytic Index Partners with OneStone to Expand Managed Services

Analytic Index is a provider of e-commerce data solutions for retailers and consumer goods manufacturers. The company's offer…

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Call Center Agents Need to Move Beyond Empathy

Empathy is an important skill for any call center agent who wishes to foster positive and meaningful customer interactions. A…

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GetInsta as Instagram Profile Building App to Enhance the Instagram Profile Reputation

Instagram as a social networking platform have lots of attractive and user-friendly feature features which help the social me…

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Magento to WooCommerce: A Comprehensive Migration Guide

WooCommerce is a preferable Magento alternative for many reasons. Here we provide a step-by-step guidance to migrate from Mag…

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Google and Facebook Partner with Zephyr RTOS for Next Gen Products

A sure signal that the IoT is about to further explode in today's news from the Linux Foundation's …

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Five9 Celebrates CallTower with US Reseller of the Year Award

Five9 named CallTower its US Reseller of the Year - 2020 as part of the Five9 2020 Global Partner Awards.

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CUSTOMER Magazine Announces Recipients of the 2020 Customer Experience Innovation Awards

TMC announced today the winners of 2020 Customer Experience Innovation Awards, presented by TMC's CUSTOMER magazine.

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Medigate Raises $30M in Series B Financing for Healthcare IoT Security

Funds will Expand Medigate's Availability to Healthcare Organizations Needing Advanced Protection, Visibility and Cost Control

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e-Voting Could Be Faster, Cheaper, and More Accurate Than Voting In-Person or By Mail

Estonia has been called the world's most advanced digital society. How can the U.S. take a lesson from …

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INTERNET TELEPHONY Magazine Announces Winners of 2020 Hosted VoIP Excellence Awards

TMC announced the recipients of the 2020 Hosted VoIP Excellence Awards, presented by INTERNET TELEPHONY magazine.

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