TOP STORIES
Travelers Says 25% of Businesses Fail to Implement Basic Security Practices
Only 58% of businesses show some level of concern about cyber breaches, according to the Travelers Risk Index.
Read More20% of American Households Now Have a Smart Video Doorbell
New research from Parks Associates highlights growth in video devices for households' convenience and for securing safety alike.
Read MoreCustomers Believe Companies Are Making Them Work Too Hard
According to the inaugural J.D. Power U.S. Cross-Industry Customer Service Experience Study, the average consumer is spending …
Read MoreVonage Selected by Flowcode to Elevate Direct-to-Consumer Communication
Vonage and Flowcode partnered to produce a new communications tool, Flowconnect, to help consumers instantly communicate with brands.
Read MoreThe CX Hot Six for Telecoms Learning Center
- The CX Hot Six for Telecoms
A guide to customer experience technology that delivers on business KPIs
LATEST FROM COMMUNITIES
Kong's New Dedicated Cloud Gateways: Fully Managed for Optimal Efficiency
Kong introduced Kong Konnect Dedicated Cloud Gateways, which offers a straightforward and budget-friendly approach to deployi…
Read MoreWhat are Homeowners Gravitating Toward? A Necessary Glance at MDUs' Needs for Modernized Support
A new Parks Associates white paper examines the impact of managed Wi-Fi and other technological needs in multi-dwelling units…
Read MoreNGSO IoT Satellite Connectivity: Enterprise Trio is Making it Happen
Omnispace (in collaboration with both Lacuna Space and Viasat) successfully demonstrated what's been called a "first-of-its-k…
Read MoreRackspace Introduces Enterprise-Ready AI Companion, Expanding Global Access to Generative AI
Rackspace has introduced a game-changing AI/ML solution to easily leverage available data sources to create new insights, inc…
Read More20% of American Households Now Have a Smart Video Doorbell
New research from Parks Associates highlights growth in video devices for households' convenience and for securing safety ali…
Read MoreBig Data and Personalized Learning: Tailoring Employee Development Plans
In today's dynamic and competitive business landscape, investing in employee development is not just a matter of choice; it's…
Read MoreUnleashing Creativity: Online Logo Design Enhanced by AI
In the digital age, a strong online presence is crucial for businesses of all sizes. One of the key elements in establishing …
Read MoreUS Adults Express Concern Around Accuracy When it Comes to AI in the Workplace
Only 35% of adults are comfortable with integrating AI tools into their work or school because of concerns about its accuracy…
Read MoreYounger 'Digital Native' Workers Drive Changes to the Digital Employee Experience
Millennials and Gen Z employees have the highest technology and digital experience expectations in the workplace.
Read MoreAware of the Benefits, Aware of the Future: floLIVE and Qualcomm Collab to Enhance Global Connectivity on Qualcomm Aware Platform
floLIVE, with a mission to make lives easier, has joined forces with Qualcomm Technologies Inc.
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