TOP STORIES
Hybrid Workplaces are The Future of Work
Hybrid work has continued to evolve and new issues and concerns will surface as the world changes.
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Sweden's Sinch Launches AskFrank, a Different Kind of Chatbot
AskFrank gives answers that are frank, direct and honest, and works differently from most chatbots.
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Increased Cyber Risk Creates MSP Opportunities
Vade's SMB Cybersecurity Landscape Report 2022 reported more than two-thirds of SMBs say cybersecurity is the top priority.
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Zendesk Announces New Solutions for Call Center Triage
Zendesk introduced Intelligent Triage and Smart Assist, new AI solutions designed to help contact centers triage customer support requests automatically …
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LATEST FROM COMMUNITIES
Martello Adds AudioCodes SBC Reporting to Experience Monitoring
Martello's Vantage DX V3.7 brings enterprise IT and UC teams end-to-end visibility into a user's call path with the addition …
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ISG, cyberconIQ Address Human Error Cyber Security Risk
ISG formed a partnership with cybersecurity platform cyberconIQ to address the human side of cybersecurity.
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National Science Foundation Supports CAV Technologies Development
The U.S. National Science Foundation awarded $5 million to the University of Michigan to give academic researchers and studen…
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Owl Labs, BlueJeans Give Hybrid Conferencing a 360-degree Makeover
Owl Labs and BlueJeans by Verizon will provide access to Owl Labs' meeting technology combined with BlueJeans Meetings video …
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Companies Increase IT Security Spending as Ransomware Rises
Almost two-thirds of companies increased IT security spending from 2021-22 according to GetApp's "Fourth Annual Data Security…
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The Desk Phone is Not Dead: Sangoma Ships One Millionth IP Phone
Sangoma, a longstanding power in the VoIP industry, and now in the UC space, shipped its 1 millionth IP desk phone to technol…
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Hybrid Employers Are Increasing "Activity-Based Work" Space
Organizations are leaving behind the "cube farm" idea and instead moving to activity-based-working (ABW).
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Blackfoot Communications Delivers Wireless WAN Options with Cradlepoint
Blackfoot Communications joined Cradlepoint's partner program to deliver wireless WAN solutions to a growing client-base of e…
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Verint Digital-First Engagement Delivers 271% ROI
Through customer interviews and financial analysis, Forrester found that Verint customers realize a 271 percent ROI with a pa…
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With IoT Edge Survivability, Automated Systems Run in Real Time All the Time
Enterprises are now making survivability a top priority, searching for the right edge solution that not only offers them all …
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