TOP STORIES
Travelers Says 25% of Businesses Fail to Implement Basic Security Practices
Only 58% of businesses show some level of concern about cyber breaches, according to the Travelers Risk Index.
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20% of American Households Now Have a Smart Video Doorbell
New research from Parks Associates highlights growth in video devices for households' convenience and for securing safety alike.
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Customers Believe Companies Are Making Them Work Too Hard
According to the inaugural J.D. Power U.S. Cross-Industry Customer Service Experience Study, the average consumer is spending …
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Vonage Selected by Flowcode to Elevate Direct-to-Consumer Communication
Vonage and Flowcode partnered to produce a new communications tool, Flowconnect, to help consumers instantly communicate with brands.
Read MoreThe CX Hot Six for Telecoms Learning Center
The CX Hot Six for Telecoms
A guide to customer experience technology that delivers on business KPIs
LATEST FROM COMMUNITIES
Kong's New Dedicated Cloud Gateways: Fully Managed for Optimal Efficiency
Kong introduced Kong Konnect Dedicated Cloud Gateways, which offers a straightforward and budget-friendly approach to deployi…
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What are Homeowners Gravitating Toward? A Necessary Glance at MDUs' Needs for Modernized Support
A new Parks Associates white paper examines the impact of managed Wi-Fi and other technological needs in multi-dwelling units…
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NGSO IoT Satellite Connectivity: Enterprise Trio is Making it Happen
Omnispace (in collaboration with both Lacuna Space and Viasat) successfully demonstrated what's been called a "first-of-its-k…
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Rackspace Introduces Enterprise-Ready AI Companion, Expanding Global Access to Generative AI
Rackspace has introduced a game-changing AI/ML solution to easily leverage available data sources to create new insights, inc…
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20% of American Households Now Have a Smart Video Doorbell
New research from Parks Associates highlights growth in video devices for households' convenience and for securing safety ali…
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Big Data and Personalized Learning: Tailoring Employee Development Plans
In today's dynamic and competitive business landscape, investing in employee development is not just a matter of choice; it's…
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Unleashing Creativity: Online Logo Design Enhanced by AI
In the digital age, a strong online presence is crucial for businesses of all sizes. One of the key elements in establishing …
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US Adults Express Concern Around Accuracy When it Comes to AI in the Workplace
Only 35% of adults are comfortable with integrating AI tools into their work or school because of concerns about its accuracy…
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Younger 'Digital Native' Workers Drive Changes to the Digital Employee Experience
Millennials and Gen Z employees have the highest technology and digital experience expectations in the workplace.
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Aware of the Benefits, Aware of the Future: floLIVE and Qualcomm Collab to Enhance Global Connectivity on Qualcomm Aware Platform
floLIVE, with a mission to make lives easier, has joined forces with Qualcomm Technologies Inc.
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