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Operata Introduces New Suite of Tools to Further Customer Experience Observability
Recently, Operata announced the general availability of its Harmony release, which introduces Tenor AI, a new suite of CX Observability …
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Salesforce Explores Generative AI's Role in the Workplace: Learn More About GenAI Impacts at Generative AI Expo
Employees acknowledge the advantages of generative AI, with 61% of employees currently using generative AI or have plans to integrate …
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Cisco's App Attention Index Finds Companies Aren't Meeting Customers' Digital Expectations
Cisco's latest report in its App Attention Index research series has uncovered escalating consumer expectations for the digital experience …
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For Smart City Architects, Understanding Municipal Technology Demands is a Must
A new report titled Smart Cities: A Guide to Municipal Technology Demands lays out perspectives of municipal stakeholders and the …
Read MoreThe CX Hot Six for Telecoms Learning Center
The CX Hot Six for Telecoms
A guide to customer experience technology that delivers on business KPIs
LATEST FROM COMMUNITIES
Salesforce and AWS Forge Deeper Alliance
Salesforce has announced a substantial expansion of its existing global strategic partnership with AWS.
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A Clear Step Forward: ClearlyIP Acquires Voneto's EPlatform to Expand Next-Gen Solutions
ClearlyIP Inc. has officially acquired EPlatform, a cutting-edge PBX system from Voneto.
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LatticeFlow Covers Blind Spots with Intelligent Technology
Intelligent Workflows helps machine learning (ML) engineers proactively rectify errors and ensure the reliability and robustn…
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Technological Tools For Enhancing Post-College Job Placement: Leveraging Linkedin, Job Boards, And Virtual Career Fairs
Recent graduates face the challenge of standing out in a crowd of qualified candidates. Fortunately, with the advent of techn…
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AWS Introduces Amazon Q Generative AI-Powered Assistant for Business
Amazon Web Services, Inc. (AWS) recently launched Amazon Q, a generative-AI powered assistant that is specifically tailored f…
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Lacework's AI Dynamo: Transforming Cloud Security with Innovative Assistance
Lacework announced a generative AI assistant that gives enterprise customers a new way to engage with the Lacework platform b…
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FinOps in the Health Industry
FinOps is a new operating model for cloud that combines systems, best practices and culture to increase an organization's abi…
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Accelerating Kubernetes Adoption in Health Organizations
Kubernetes is an open-source platform designed to automate managing, scaling, and deploying containerized applications. While…
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What Is Software Mapping?
Software mapping is the practice of diagramming and visualizing the intricacies and dependencies within a software system. It…
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New Quectel SG520B Smart Module Series Designed for Industrial and Consumer IoT Applications
Quectel Wireless Solutions has announced the latest in its smart module series: SG520B, which is great for applications that …
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