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CUSTOMER Magazine Announces Winners of the 2021 CRM Excellence Awards
TMC announced the winners of its 22nd Anniversary CRM Excellence Award, presented by its premier publication, CUSTOMER magazine.
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Wireless on Factory Floor: What does it Take to Make a Factory Smarter?
There are a lot of moving parts that make the factory smart and utilizing wireless technologies is one of such …
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Tesla Apologizes for Arrogant Customer Service Response to Shanghai Incident
Tesla has come under fire in China for its alleged arrogant customer service response to an accident involving one of …
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Zero Touch, Zero Trust Kubernetes Orchestration Solution for Distributed Edge Introduced by ZEDEDA
Today, following on a stream of announcements by ZEDEDA, an edge orchestration provider based in Silicon Valley, the company introduced …
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LATEST FROM COMMUNITIES
Study Finds Call Center Fraud Has Shifted to the IVR
Fighting fraud is a bit like playing whack-a-mole: just when you think you've got it covered, the fraudsters find a new way t…
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Tech and Digital Transformation Trends in Video Content and User Engagement
Online marketing is just one of the many new trends that content creators and brands of all sizes are focusing on lately. Thi…
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5 Must have office Technologies for 2021
2021 has been a crazy year so far on the office front. We have been in for a bit of a ride from working from home back to bri…
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LogMeIn Unveils New UCaaS Offerings for GoToConnect
Cloud-based contact center solutions provider LogMeIn has announced a collection of new features for the company's UCaaS plat…
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ICE Call Center Finds Relief with Automation and AI
ICE leaders are experimenting with new technology to modernize and improve call center operations for the post-pandemic age.
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Speed up Data Analysis with Artificial Intelligence
AI-powered technologies have transformed the way organizations do business with the trading partner network. In fact, these s…
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How SaaS Businesses Can Build Everlasting Customer Relationships
Here are some actionable steps you can take to build meaningful, everlasting relationships with your customers.
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Top 5 Self Storage Services for SME in the UK
Looking for a reasonable business storage service in London? Here are your five best options. Easily Accessible and well secu…
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What is Conjoint Analysis?
The success of any business relies on meeting the needs of the consumer and beating the competitor. If you own a company, you…
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Everything You Need to Know About HIPAA Records Retention
Every healthcare provider has to comply with HIPAA data retention requirements. It has become compulsory to avoid data threat…
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