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Vonage Selected by Flowcode to Elevate Direct-to-Consumer Communication
Vonage and Flowcode partnered to produce a new communications tool, Flowconnect, to help consumers instantly communicate with brands.
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20% of American Households Now Have a Smart Video Doorbell
New research from Parks Associates highlights growth in video devices for households' convenience and for securing safety alike.
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Travelers Says 25% of Businesses Fail to Implement Basic Security Practices
Only 58% of businesses show some level of concern about cyber breaches, according to the Travelers Risk Index.
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Customers Believe Companies Are Making Them Work Too Hard
According to the inaugural J.D. Power U.S. Cross-Industry Customer Service Experience Study, the average consumer is spending …
Read MoreThe CX Hot Six for Telecoms Learning Center
The CX Hot Six for Telecoms
A guide to customer experience technology that delivers on business KPIs
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Arrive Logistics Succeeds with Descartes' MacroPoint Solution for Stronger Performance and Reduced Disruptions
Descartes Systems Group has announced that Arrive Logistics is utilizing its Descartes MacroPoint solution to provide shipper…
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Lucidworks Study Finds Nearly Unanimous Enthusiasm for Generative AI in Retail
A recent AI benchmark study by search solutions provider Lucidworks gathered input from over 6,000 employees involved in AI t…
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Top 5 Backup Solutions for Small Businesses
Backup solution protects small businesses from different disasters like fire and earthquakes. Backup solution allows you to r…
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How to Use Technology to Reduce Costs in Your Business
In an era characterized by dynamic economic landscapes and fluctuating financial challenges, businesses are continually seeki…
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The Difference Between Authentication and Authorization for API Security
Application Programming Interfaces (APIs) are the backbone of many services and applications, enabling different software to …
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Whole Plasmid Sequencing in the Laboratory
Plasmids are an important tool in molecular biology. Verification of cloned plasmid sequence is crucial to ensure no errors a…
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How to Have a Successful First Meeting in M&A
If you're interested in buying or merging with another business, you know you'll have your work cut out for you. Depending on…
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From Election Day to Data Day: How Data Analytics is Reshaping Political Campaigns
Election campaigns are no longer just about winning the hearts and minds of voters; it has now become a game of data analytic…
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Top 5 Kubernetes Errors and How to Solve Them
Kubernetes troubleshooting refers to the process of identifying and resolving issues within a Kubernetes cluster. Kubernetes,…
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Mastering SEO Basics 101: A Definitive Guide for Online Businesses
In the vast and competitive realm of the digital marketplace, online businesses face a relentless challenge to stand out, cap…
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