Call Center Management Community
  • Home
  • latest content   
    • Featured Articles
    • Latest News
  • Resources   
    • E-Book: The Benefits of Call Center Management Explained to My Boss
    • Infographic: The Convenience, Cost Savings And Customer Service Benefits of Cloud-based Call Center Management
  • Contact Us
  • RSS Feeds
  • Home
  • Featured Articles
  • Latest News
  • Resources   
    • E-Book: The Benefits of Call Center Management Explained to My Boss
    • Infographic: The Convenience, Cost Savings And Customer Service Benefits of Cloud-based Call Center Management
  • Contact Us
  • RSS Feeds

Call Center Management Featured Article

September 30, 2020

Five9 Celebrates CallTower with US Reseller of the Year Award


By Maurice Nagle, Web Editor

The reseller market is red hot at a time when cloud contact center technology has evolved from nicety to necessity, driving a space seeing remarkable growth. The need for feature-rich, omnichannel and secure cloud contact center solutions isn’t going anywhere, and resellers will play a pivotal role in expanding adoption, deployment and implementation.


Five9 named CallTower (News - Alert) its US Reseller of the Year – 2020 as part of the Five9 2020 Global Partner Awards.

“Our partners have an exponential effect in making Five9 (News - Alert) customers successful and fueling our remarkable growth. Thank you to CallTower and congratulations on winning this Five9 2020 Partner Award,” said Andy Dignan, SVP of Global Channels and Services at Five9.? 

The recognition is to celebrate partners elevating customer service delivery, empowering the contact center with more human, personalized experiences. Five9 gives kudos to its partner ecosystem for overcoming the obstacles of the pandemic, and providing exceptional end experiences for Five9 customers.?

“We’re excited to be named the ‘US Reseller of the Year – 2020’ by Five9,” says CallTower Chief Revenue Officer, William Rubio. “Our strong, long-standing relationship with Five9 has been a cornerstone of our unified communication solution for years. We’re proud of their successes and happy to have contributed to our partnership in a real and critical way.” 

Is your contact center in the cloud, yet?




Edited by Maurice Nagle



HOME

CALL FOR CONTENT




Workforce Management Metrics: Unlock the Secrets to Growing Your Bottom Line



Strategies for Improving Schedule Adherence

Call Recording Software is Essential for your Call Center

The Ultimate Guide to Contact Center Shrinkage


Decision Guides

  •   Workforce Management in the Cloud
  •   Workforce Management Selection Guide
  •  Scheduling Spreadsheets Are Not Really Free

Follow Us

QUICK LINKS

  • HOME
  • FEATURED ARTICLES
  • LATEST NEWS
  • CONTACT US
  • CALL CENTER SCHEDULING
  • WORKFORCE MANAGEMENT

CALL CENTER MANAGEMENT

Monet Software provides an affordable and flexible On Demand Call Center Management Solution to accurately forecast call volumes, effectively schedule and manage performance of their agents, resulting in increased service levels and reduced payroll costs.

Powered By Technology Marketing Corp. © 2023 Copyright. Ph: (800)-243-6002 (203)-852-6800 | Contact TMC