FEATURED ARTICLES
As more companies seek to deliver their customer support via the cloud, the global market for contact center-as-a-service (CCaaS) is heating up.
1/30/2023
Ventana Research recently published its Customer Experience Management Value Index 2023 report in order to help companies choose customer experience s…
1/27/2023
A recent study by Incisiv, in collaboration with Blue Yonder and Microsoft, found that shoppers are increasingly leveraging digital platforms, with 93…
1/19/2023
Broadvoice launched the GoContact omnichannel cloud contact center solution for business customers in North America.
1/16/2023
Videoconferencing platform Zoom curated its Essential Apps offering to help overcome unproductive meetings.
1/12/2023
Caribbean Airlines signed an agreement with British startup Connect-EZ to offer calling services through an app for its customers.
1/11/2023
LATEST NEWS
- Microsoft and CGS Accept the Brandon Hall Group Excellence in Technology Award at Human Capital Management Excellence Conference
- CAVU HCM Acquires Two Payroll Service Companies Continuing its Accelerated Growth
- AgencyBloc Acquires Radius to Provide Enhanced Capabilities for Benefits Brokers
2/2/2023 8:00:04 AM
2/2/2023 7:45:08 AM
2/1/2023 9:09:56 AM
