FEATURED ARTICLES
Customer experience solutions company NICE has announced the integration of its CXone Expert with OpenAI's generative modeling used in ChatGPT.
1/30/2023
Verint recently announced the expansion of its Verint Customer Engagement Platform with technology acquired from UK-based appointment scheduling solut…
1/19/2023
Noetica announced that Netherlands-based debt collection company LAVG adopted its fully integrated outbound dialing solution to improve the debt recov…
1/11/2023
Qualtrics announced new XM Platform innovations that aim to offer organizations with better capabilities for automated personalization.
1/5/2023
Research from global cloud communications platform Infobip has shown that Black Friday and Cyber Monday interactions on its platform reached new highs…
1/4/2023
To achieve 21st century resiliency, the state has been engaged in moving data out of state-owned data centers and into cloud environments.
12/30/2022
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