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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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TMC announced the winners of the 2019 Workforce Optimization Innovation Awards, presented by CUSTOMER magazine.
4/3/2020 4:21:01 PM
As cities across the country scramble to protect populations, keeping people educated on COVID-19 is critical, and Five9 Intelligent Cloud Contact Center is making this possible in a number of major metropolitan areas.
4/3/2020 3:03:59 PM
New Smart Building Wireless Sensor monitors building conditions, including light, heat, movement with LTE connectivity
4/3/2020 1:48:25 PM
The Insight Partners have published a report that predicts the global cellular IoT market to reach over $18 billion in 2027, with a CAGR of 22.6 percent during the forecast period.
4/3/2020 1:32:37 PM
WaterBit, an agricultural technology company specializing in automated precision irrigation, has named Tony Alvarez the company's new Chief Executive Officer.
4/3/2020 1:22:23 PM
Buyers of the Breitling Top Time Limited Edition, which features the classic Zorro dial, will be able to access the watch's digital passport at any time and transfer ownership - if they choose to do so - with a simple blockchain transaction. Breitling has partnered with security platform Arianee to build the timepiece's digital passport and offer the absolute security that can only be provided by a blockchain system, according to the company.
4/3/2020 1:18:41 PM
According to the FTC, the reason a lot of the unsolicited calls are making their way to the phones of unsuspecting victims is that it is cheap and easy for scammers and telemarketers to make robocalls over the internet from anywhere in the world. This is also why the U.S. Department of Justice (DOJ) is cracking down on those telecom carriers who are facilitating the transmissions of the calls to U.S. Consumers.
4/3/2020 12:55:34 PM
Huawei announced it has been named a 2020 Gartner Peer Insights Customers' Choice for WAN Edge Infrastructure, putting the Huawei NetEngine AR routers and CloudWAN solutions in the spotlight.
4/3/2020 12:46:43 PM
Here are the top five things that will not happen in IoT in 2020. In fact, the coronavirus likely pushes the horizon for these things even further into the future.
4/3/2020 12:40:23 PM
FinTech advancements create new opportunities, responsibilities, key performance indicators (KPIs) and a new specialist: the tech-savvy Chief Financial Officer. Financial-technology advancements are being created in response to -- and, in some cases, the anticipation of - the disruptive technologies significantly changing how value gets created today. They also are driving the creation of new finance leadership opportunities, responsibilities, key performance indicators (KPIs) and a new specialist: the tech-savvy Chief Financial Officer.
4/3/2020 10:42:36 AM
In the face of an unprecedented teleworking environment due to COVID-19, how can business leaders guide their teams to success in uncertain times?
4/3/2020 10:34:24 AM
In Indio, California, the local Chamber of Commerce recently extended its operational scope to assist local residents and businesses with general questions during the current state of emergency. The bilingual English and Spanish-language call center, which began its expanded operation on Monday, March 30th, ramped up its ability to direct callersto the agencies and community support services they require based on individual need.
4/3/2020 7:07:00 AM
RingCentral announced the arrival of Message Video Phone (MVP), available immediately as part of Avaya Cloud Office, AT&T Office@Hand and RingCentral Office.
4/2/2020 5:21:32 PM
As an organization, you need a positive cash flow to work efficiently. But we all know you need a good debt collection process to keep a positive cash flow, and optimizing this process can be pretty hard and time investing. But luckily, there are different type of technologies to make the debt collection process a lot easier and less time consuming. So make sure you use these technologies to collect the debts some consumers owe you. It will not only save a lot of time, but also a lot of money.
4/2/2020 5:18:23 PM
No one can deny the high quality and performance of Apple's mobile phones. Everyone wishes to have an Apple mobile in their hands. Apple introduces new models everywhere which makes the price of older versions a little affordable. Recently, Apple has taken the world by storm with the iPhone 11 and iPhone 11 Plus. Now you can buy the iPhone 8 and 8 Plus easily. So, what do you think about the performance of these two mobile phones? Are they worth buying in the given budget?
4/2/2020 5:00:14 PM
Contact center outsourcing firm Sitel has transitioned its workforce to remote technologies and is hiring 10,000 new associates during the COVID-19 crisis.
4/2/2020 4:33:44 PM
Call center agents are increasingly fearful for their health and safety as they are forced by employers to work in crowded buildings during the COVID-19 pandemic. Complaints have been filed by call center workers throughout the country that will hopefully force change and enable agents to work remotely during the coronavirus and beyond.
4/2/2020 4:04:48 PM
Managed service providers (MSPs) play an important role today as cloud technology and remote work are leading so many functions. In the mid-west region of the U.S. a new MSP, Ascend Technologies, has just launched to provide innovation and technologies to help businesses grow. The new company is the result of the 2019 acquisition deal announced between West Monroe Partners' Managed Services Division and Gratia Inc.
4/2/2020 3:51:58 PM
Replicant.ia, a provider of artificial intelligence-enabled voice technologies has answered the call with the release of its AI Voice Responder that company officials say will offer benefit for call centers under pressure to maintain quality customer relationships.
4/2/2020 3:36:17 PM
Several Dutch technology companies have launched the Tech against Corona initiative, which will use a blockchain platform to help in the fight against COVID-19. The project will provide transparency in the medical supply chain while offering free technology to the Dutch government, aid workers, care providers and hospitals.
4/2/2020 3:11:08 PM
Melrose Labs, a cloud communications provider headquartered in Edinburgh, Scotland, U.K. has announced the launch of its Conference offering in the region to support the surge in remote work and collaboration occurring as a result of the global COVID-19 pandemic.
4/2/2020 3:03:56 PM
Recent Trend Micro analysis puts a concrete figure on attacks they believe are related to COVID-19 since the start of the year. Over 300 thousand unique online threats were detected and reported
4/2/2020 2:55:15 PM
As the Covid-19 outbreak is driving companies across the world toclose their premises so employees can practice social distancing and, in some cases, quarantine, these same companies are having to find workarounds to traditional workplace practices for meetings, collaboration, reviews, training and more.
4/2/2020 2:39:50 PM
Microsoft recently announced Azure Edge Zones with its partners, including Azure Private Edge Zones. Azure Private Edge Zones are designed to enable application workloads to span edges and clouds with a common Azure experience, APIs, and security.
4/2/2020 2:20:50 PM
In this episode of IoT Time Podcast, Ken Briodagh sits down with Ori Mor of Wi-Charge, to talk about Batteries, wireless power transmissions, charging technology and energy sustainability.
4/2/2020 2:14:15 PM
4/2/2020 1:12:00 PM
4/2/2020 12:52:00 PM
netsapiens has release the latest update to its SNAPsolutions UC&C platform to further enable MSPs and resellers to help businesses adopt remote working strategies.
4/2/2020 12:18:35 PM
The coronavirus means you're now working in a remote team from your home. In other words, you're using your computer every day and cloud-based services are more in demand than ever. It's essential during this time to secure these services to ensure sensitive information doesn't end up in the wrong hands. Indeed, 66 percent of IT professionals agree that security is a huge concern. But the good news is that there are some steps you can take to secure your cloud-based services.
4/2/2020 11:42:42 AM
Exploiting the chaos surrounding COVID-19, bad characters are especially targeting remote workers. Discover their tactics and how IT support thwarts them. As the coronavirus continues its menacing march across the globe, companies are rapidly shifting to remote work. Unfortunately, cybercriminals are capitalizing on the chaos to target unsuspecting WFH employees adjusting to a new normal. Having an understanding of these bad actors' strategies can help you keep two steps ahead of them.
4/2/2020 11:35:50 AM
Get tips on running your business during the coronavirus. Look at strategies to minimize fear and focus on growth. Help your business thrive during challenging times.
4/2/2020 11:32:36 AM
We are living in strange times. Across the country and around the globe, cities are shutting down non-essential businesses, states are issuing shelter in place orders, and students are all suddenly being homeschooled or taking their classes via video. Simply put, this is a disruptive and downright terrifying experience, and yet this crisis is also engendering enormous innovation. Jobs we once thought couldn't be done remotely now have to be - and companies are moving forward with business as usual. Social distancing is helping companies reimagine their operations.
4/2/2020 10:39:06 AM
There's nothing simple about cyber security. But as integral as it is to your business, it's imperative that you help your team understand how it works, why it matters, and what roles they each play.
4/2/2020 10:20:18 AM
u-blox, a global provider of leading positioning and wireless communication technologies, today announced it has acquired Thingstream, an IoT Communication-as-a-Service provider.
4/1/2020 3:45:00 PM
IoT devices are not as secure as they could be. At any point in time, at least a small fraction of devices are under the control of threat actors and malicious software.
4/1/2020 3:08:45 PM
Evans Distribution Systems, a provider of third-party logistics and supply chain solutions, has set out to improve its warehouse packing line with IoT by adding a machine vision AI solution.
4/1/2020 3:02:09 PM
Retreat Behavioral Health is using 8x8 Video Meetings to enable telehealth services and continue to treat patients remotely during the COVID-19 pandemic.
4/1/2020 2:07:15 PM
Managing finances can be challenging, particularly during this time of ongoing uncertainty. But with more of us looking or funds to help us out of financial difficultly, the FCA and other major institutions have implemented regulations to ensure that the industry is operating fairly. From payday loans to long term secure loans, the same regulations apply. Here, we will be looking into whether or not the FCA Caps that have been implemented can make a real impact for customers.
4/1/2020 1:14:05 PM
If you run a SaaS company, you would know the hard work that goes into acquiring customers. And then the moment you realize their time with you is now over. Argh! It sure breaks the heart. But if you look closely, no customer or prospect chooses another company over yours for no reason
4/1/2020 12:35:30 PM
Plastic surgery can be a frightening prospect. Even if you've viewed dozens of before and after images of past patients, it's often difficult to imagine what you will look like after surgery. Plastic surgeons do their best to put their patients at ease during consultations. However, there's always the possibility that you will experience nagging doubt as you proceed: Will I really be happy with this surgery? Will I like my new look?
4/1/2020 12:22:48 PM
When it comes to working in the legal industry, it is common knowledge that the smallest mistake can have far-reaching consequences. A good example would be the tedious job of transcribing records. It can be quite a slog, but it is crucial that you remain quick and accurate when it comes to the recording of data. A mistake in transcription could very well turn a case around in such a way that justice is circumvented.
4/1/2020 12:14:53 PM
There is no denying that in the court of law, any mistake in communication can end up turning a case over its head. When there are inaccuracies with the recording of statements and audio files, it can be quite easy for a case to become more confusing than it should be. The worst part is that a case could end up punishing the wrong people. In an industry that often deals with life and death, it is no wonder why legal transcriptionists are highly valued.
4/1/2020 12:10:24 PM
ClouDhiti is bringing artificial intelligence apps to SMBs to help them leverage their data and improve online experiences
4/1/2020 12:03:06 PM
Online courses provide you with a lot of flexibility when it comes to your coursework. While this can be ideal, it can make it hard to stay on track. The structure that you naturally get with a face-to-face course is lacking and you have to be proactive in creating this. Fortunately, there are some tips you can take to stay on track.
4/1/2020 11:36:17 AM
With the proliferation of social media and advanced technology, both athletes and celebrities have evolved from professional icons to influencers of our every day. With the simple touch of a screen, we are reminded of what our favorite celebrities and athletes are doing not only in their professional careers, but also in their everyday lives.
4/1/2020 11:28:55 AM
If you're looking for interesting investment opportunities, you should definitely consider the Dividend Aristocrats ETF. Although all types of investment naturally carry risk, the Dividend Aristocrats represent a relatively stable choice, having maintained a long track record of consistent increases in dividends. Not only that, but they've been proven to generate a higher return when compared to the market as a whole over the last decade.
4/1/2020 11:14:30 AM
North Carolina-based NetFoundry has announced a new embedded networking solution for Microsoft Azure Edge Zones. This new development simplifies IoT edge compute and private 5G for businesses and leads to a much more streamlined and satisfying experience for businesses.
4/1/2020 10:43:20 AM
The Takeaway from Marriott's Second Major Breach in Just Over a Year
3/31/2020 7:28:17 PM
In a joint announcement, RIngCentral and Avaya revealed the general availability of Avaya Cloud Office by RIngCentral solution.
3/31/2020 4:49:52 PM
In a joint announcement, RIngCentral and Avaya revealed the general availability of Avaya Cloud Office by RIngCentral solution.
3/31/2020 4:45:01 PM
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