ARTICLES & COLUMNS

Last Updated: 12:11 AM EST - Sep 25, 2021

TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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Vee Finance Reports $35 Million Loss After Crypto Hack

9/24/2021 5:18:13 PM

Vee Finance, a decentralized finance platform for crypto enthusiasts, has revealed it has lost $35 million in crypto assets after recognizing an exploit wi…

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iBASIS Joins Cloud Communications Alliance

9/24/2021 5:10:27 PM

Cloud communications solutions provider iBASIS recently announced at Cloud Comms Summit it has joined the Cloud Communications Alliance(CCA), an organizati…

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New 'Video Express' Solution Looks Simply Video Integration

9/24/2021 5:02:17 PM

Vonage has developed a new solution to give organizations greater control over video conferencing, as businesses continue to trend toward hybrid activity.

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Officials in India Say Call Center Scam Operations Are Soaring

9/24/2021 1:28:41 PM

A study conducted by Truecaller and The Harris Poll found that nearly 60 million Americans report they have lost money to phone scams over the past year. T…

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Blockdaemon Finishes Series B Funding Round with $155 Million

9/24/2021 1:20:54 PM

Blockdaemon has finished a Series B funding round with $155 million from investors, which will be used to fuel its strategic growth plans and technological…

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Fuze Awarded New Patent for Analyzing Communications Data

9/24/2021 1:17:52 PM

Fuze has announced it has been awarded a new patent that offers customers the ability to receive in-session recommendations for communications.

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Unisys Chosen by Wisconsin Workforce Department to Provide Cloud Contact Center

9/24/2021 12:38:47 PM

Wisconsin's Department of Workforce Labor has selected Unisys to provide the NICE CXone contact center solution to enhance call center capabilities for emp…

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Mobius Joins the Alida Partner Network to Drive CX in Europe

9/24/2021 12:13:23 PM

To help deliver better customer experience (CX) for businesses in Belgium, France and the Netherlands, Alida, a provider of "Total Experience Management" (…

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Möbius Joins the Alida Partner Network to Drive CX in Europe

9/24/2021 11:58:02 AM

To help deliver better customer experience (CX) for businesses in Belgium, France and the Netherlands, Alida, a provider of "Total Experience Management" (…

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New Research Shows Businesses Unprepared as Cyber Attacks Increase

9/24/2021 11:54:23 AM

A recent poll conducted by Deloitte also found that 86.7 percent of C-suite and other executives expect the number of cyberattacks targeting their organiza…

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Atlanta Under Pressure to Address 911 Call Center Staffing Issues

9/24/2021 11:50:58 AM

In Atlanta, the city's 911 call center has been reported by local news outlets to be grappling with worker shortages and employees are getting burnt out an…

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How Much Does a Cloud Consulting Service Cost?

9/24/2021 11:17:31 AM

Many more companies are discovering the benefits of using cloud services to help run their business. Like many things in life, however, you don't want to b…

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4 Ways To Upgrade Your Lab Technology

9/24/2021 11:11:29 AM

An evolving lab environment is a must if you want to stay updated and compliant with regulations and quality standards. Regardless of whether your facility…

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Tech Trends Set to Dominate 2022

9/24/2021 11:03:22 AM

Are you an experienced tech investor or just considering your option ahead of time? Continue reading to find out everything you need to know as we approach…

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Why do you need to use email validation API?

9/24/2021 10:53:41 AM

Anyone who works with data is aware of the need to validate it as it is entered by the user. Basic validation guarantees that the data is not empty and wit…

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Albert Boufarah of SAMR Inc Explains the Global E-waste Crisis and how Companies Can Help

9/24/2021 10:49:45 AM

Electronic waste (or e-waste) is becoming an increasingly severe problem around the world. Globally, 53.6 million tons of e-waste were produced in the year…

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Customer Retention Strategy - Measure, Track & Improve

9/24/2021 10:42:19 AM

Know about the professional customer retention strategy that will help you grow your business with ease. You will learn ways to measure, track and improve …

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How AI Is Transforming The Software Development Process

9/24/2021 10:35:50 AM

There are several ways artificial intelligence (AI) is transforming the software development process. According to recent reports, the worldwide artificial…

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11 Popular Social Media Sites for Buying Instagram Followers

9/23/2021 4:30:05 PM

Instagram is one of the most popular social networking platforms on the internet today -- and for good reason! Not only is the platform easily accessible t…

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What are the best glasses that block blue light?

9/23/2021 4:26:05 PM

Looking for glasses that block blue light? Check out how blue light blocker glasses help and which are the best blue light glasses in the UK.

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Bennet Schwartz covers the Future of Entrepreneurship

9/23/2021 3:42:28 PM

Entrepreneurship is a constantly evolving, dynamic field that will never stop changing. In this blog post, Bennet Schwartz will be discussing the future of…

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UPSTACK Announces Acquisition of idea! Communications Group

9/23/2021 3:32:23 PM

UPSTACK has announced the acquisition of enterprise IT consulting firm , idea! Communications Group.

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Gnani.ai Releases New Voice Biometrics Solution armour365

9/23/2021 3:20:59 PM

Gnani.ai announced the launch of armour365, a new solution offering added protections against the rising fraud and cybercrime activity across the globe.

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How the App Store Change Will Help Developers

9/23/2021 3:04:41 PM

Towards the end of last year, it had emerged that popular games develop, Epic Games, had breached the terms and conditions of both Apple and Google by intr…

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5 Tips for Increasing Customer Appointments

9/23/2021 2:15:06 PM

These days, many people lead busy, overworked lifestyles with competing tasks that require daily attention. As such, some customers are likely to forget th…

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CloudMile Celebrates Google Cloud MSP Status

9/23/2021 1:22:13 PM

CloudMile has met the requirements to be an official Google Cloud Managed Services Provider, further cementing the company as an MSP leader in Singapore an…

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Semafone Files Patent Infringement Suits Over Its DTMF Masking Technology

9/23/2021 1:16:21 PM

In an era in which call centers are frequently tasked to accept customer's credit card payments over the phone, there is increased risk for misuse of sensi…

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Datto Introduces New Enhancements to Autotask PSA

9/23/2021 1:14:36 PM

Datto has included a number of new co-manageable features to enhance the performance and functionality of Autotask PSA.

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Zenlayer, Zadara Livin' on the Edge with Cloud Storage Services

9/23/2021 12:52:52 PM

This week, Zenlayer and Zadara unveiled a partnership to provide fully-managed cloud storage services at the edge. North American Zenlayer customers can no…

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iSIM Collaboration Fuels Accelerated IoT Deployment

9/23/2021 11:51:28 AM

Truphone announced a collaboration with Sony Semiconductor Israel Ltd. (Sony) and Kigen to enable mass IoT deployments.

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BeyondCX By Genesys Offers Call Center Agents Emotional Training

9/23/2021 10:24:14 AM

Genesys has developed a new training program for call center agents that focuses on soft skills for a more human, emotionally aware experience.

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Canada's VoIP.ms Falls Victim to DDoS Cyber Attack

9/23/2021 10:19:59 AM

VOIP.ms, a Canadian telephony service provider, recently revealed that it has been hit by a DDoS cyber attack, causing massive headaches for employees and …

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SMG Extends CallMiner Partnership

9/23/2021 10:14:51 AM

Global experience management solution developer Service Management Group (SMG) has announced a partnership extension with conversation analytics solutions …

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Digital Vaccine Passports Protect Patient Privacy

9/22/2021 4:41:11 PM

The controversy over vaccine passports continues to rage as COVID-19 infection numbers fluctuate across the United States. Government agencies are requirin…

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How is Data Annotation Enabling the Development of AI in Healthcare?

9/22/2021 4:37:33 PM

In recent years, the idea of Artificial Intelligence has revolutionized the healthcare scene, and data annotation is at the forefront of this revolution, p…

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Importance of Weighing Options Before Choosing the Right Lease Accounting Software

9/22/2021 4:32:14 PM

In every aspect of our life, we have plenty of options. The presence of numerous options for anything makes it difficult for making the final decision. Sof…

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Xiaomi Unveils 5 MP Camera Smart Glasses With Photos, Navigation, And Calling Features

9/22/2021 4:26:22 PM

Xiaomi Inc., the brand headquartered in China, has revealed their new smart glasses that will not only show quick and essential information but come laden …

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BLXBuds Earbuds Review - Are They Worth the Hype?

9/22/2021 4:20:44 PM

Here is an honest BLXBuds review. What could be more annoying than uncomfortable wireless headphones that give you sore ears? Thankfully, the struggle is o…

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What Is a Virtual Phone System?

9/22/2021 4:11:31 PM

When running a business, large or small, it's imperative to stay up to date on the latest technology to keep up with competitors. Perhaps one of the most i…

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Headless CMS: how to find what suits your need

9/22/2021 4:05:13 PM

In the world of Content Management Systems (CMS) there are many options to consider. If you are looking for an easy solution for your website, a solution l…

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PlexTrac's New MSSP Partner Program to Help Workflow Reporting and Collaboration

9/22/2021 1:48:33 PM

PlexTrac has announced a new MSSP Partner Program, designed to help partners better leverage its platform for cybersecurity workflow and reporting. The com…

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From Startups to School Buses, Kajeet Delivers More Than Just Internet

9/22/2021 1:37:50 PM

Not to sound cliche, but the IoT takes a village. Much like raising a child, it requires planning, nurturing and the efforts of many to bring the IoT to li…

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Senet and Helium Partnership Expands LoRaWAN Network Access Across the US

9/22/2021 1:35:18 PM

Senet, Inc., a leading provider of cloud-based software and services platforms that enable global connectivity and on-demand network build-outs for the Int…

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New Report Examines Social Impact of Blockchain for Sustainable Development Goals

9/22/2021 1:07:38 PM

A new report from INATBA looks at the social impact of blockchain and its role in meeting the UN's Sustainable Development Goals. The group will also work …

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Blockchain and NFTs Have Major Role to Play in a Decentralized Metaverse

9/22/2021 1:00:46 PM

The internet is steadily moving toward a decentralized metaverse model where users and devices control and own data. Blockchain has a vital role to play as…

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Verint Releases Report Ranking Health Insurers Customer Satisfaction Scores

9/22/2021 10:27:25 AM

A recent study conducted by Verint measured the customer satisfaction (CSAT) scores for the nation's top 25 health insurers. "The Verint Experience Index: …

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Blockchain.com Hits Milestone with $1 Trillion in Crypto Transactions

9/21/2021 4:56:47 PM

Blockchain.com, a pioneering crypto financial services company that was founded in 2012, recently exceeded $1 trillion in crypto transactions.

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Legion Introduces Four New Modules to WFM Solution

9/21/2021 4:48:22 PM

WFM platform provider Legion announced four new modules to help businesses analyze and automate employee-related tasks.

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SCOTUS Decision on TCPA Doesn't Let Marketers Off the Hook

9/21/2021 4:32:42 PM

In an effort to address the ever-growing number of telephone marketing calls, Congress enacted the Telephone Consumer Protection Act (TCPA) in 1991. The TC…

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Sierra Wireless Opening Door to 5G World One Use Case at a Time

9/21/2021 2:36:32 PM

Sierra Wireless is looking to dive headfirst into 5G, underscored by the announcement of AVIWEST selecting Sierra's EM9191 5G New Radio (NR) module for mob…

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