Last Updated: 5:49 PM EST - Sep 29, 2022 publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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Telcos Missing the Mark on Customer Personalization, Losing Millions

9/29/2022 5:20:52 PM

Intent HQ's new research survey revealed telcos are missing out on millions of unclaimed revenues and failing to meet customer expectations.

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WFM Provider Connecteam to Give Free Access to Its App to Small Businesses

9/29/2022 5:10:29 PM

New York- and Tel Aviv-based workforce management solutions provider Connecteam announced its all-in-one app will be available for free or small businesses…

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The Many Dimensions of SIP Trunking as a Service

9/29/2022 5:03:02 PM

The future of SIP trunking is in the digital transformation of voice communications, including embedded voice, contact centers, artificial intelligence, om…

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Gen Z Says Most Apps Underutilize Interactive Live Video Features

9/29/2022 4:22:16 PM

Most Gen Z users want more interactive live video in their apps, according Agora's commissioned study.

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Skip the Information Hunt with Snappy Kraken's Bidirectional Integrations

9/29/2022 4:10:16 PM

Snappy Kraken initiated two-way data synchronization from the three CRM providers - Redtail, Wealthbox and Salesforce.

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OnGo Alliance Inspires PLTE Collaboration Between Pente and Baicells

9/29/2022 3:28:06 PM

Pente Networks and Baicells announced a partnership and demonstrations of a collective solution that invokes OnGo standards.

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Pillr Simplifies Integrates Cyber Security Operations with New Platform

9/29/2022 3:06:46 PM

Pillr is a cybersecurity operations solution designed and engineered to address the evolving demands of IT teams and service providers.

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Pillr Introduces Rebranded Platform to Transform MSP Security Offerings

9/29/2022 2:57:55 PM

Pillr integrates with over 450 cybersecurity services and tools and is supported by a 24/7/365 collaborative cybersecurity operations model.

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Quanergy LiDAR Integration for Network Optix Delivers Centimeter-Level Accuracy

9/29/2022 12:56:36 PM

Network Optix added LiDAR sensors and smart 3D solutions provider Quanergy into its Works with Nx Marketplace and integrated Quanergy with Powered by Nx pr…

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NetWitness Responds to Cyber Skills Shortage with MDR Service

9/29/2022 12:45:47 PM

NetWitness combined technology, planning, training and managed detection into a single offering, the NetWitness Managed Detection and Response service.

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Cyberattackers Steal Company Jewels in 3 Steps

9/29/2022 12:29:44 PM

Orca Security found in its "2022 State of the Public Cloud Security Report" that an average attack path is only three steps away from confidential informat…

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Ansys Cloud Direct: Driving Global Innovation Through Scalable Simulation

9/29/2022 12:01:15 PM

Ansys Cloud Direct, the managed cloud service provided by Ansys and enabled on Microsoft Azure, recently announced availability of 3rd Gen AMD EPYC process…

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Rossum Saves Time with Email Automation

9/28/2022 6:08:14 PM

Rossum revealed new email automation capabilities to help customers manage and proactively respond to document communication tasks.

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It's Back to School for Mainframe Developers, Back to the Future for the Open Mainframe Project

9/28/2022 4:38:12 PM

Mainframes are back and here to stay, even as quantum computing is expected to explode in the years to come, supporting hybrid cloud approaches that includ…

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What is 2-Way messaging and why should you use it?

9/28/2022 3:07:40 PM

Check our blog and find out how two-way messaging works and how it can help with your marketing campaigns. Learn how you can increase customer satisfaction…

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Building an eLearning Platform: What You Should Be Prepared For

9/28/2022 3:04:29 PM

How do you build an eLearning website? What features should it have? What are the steps? Check our blog and discover how to build a successful e-learning p…

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Estate Planning Software - Advice for Managers and their Clients

9/28/2022 2:55:19 PM

Benjamin Franklin, one of the founding fathers of the United States of America, famously said: "In this world nothing can be said to be certain, except dea…

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Transferring Money to the Philippines: Ways and Challenges

9/28/2022 2:50:04 PM

A company based in the United Arab Emirates that must augment its staff can hire employees and freelancers overseas and let them work remotely.

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What is New Technology in Portable Heaters?

9/28/2022 2:43:24 PM

Some of the claims on the label of a portable heater are simply too good to be true. While they may be true for a particular brand, these "miracle" heaters…

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Important Gadgets that are helpful during a family trip

9/28/2022 2:35:39 PM

Beautiful beaches, serene landscapes, and beautiful hill stations always attract us. Don't they? Traveling to these places is the best way to explore natur…

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How to Address Recurring Billing and Collection Challenges

9/28/2022 2:23:42 PM

Whichever industry your business or organization is involved in, it is crucial that your billing is accurate and sent out on time to ensure you receive pay…

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Unifi Connects Employees to T-Mobile 5G Network

9/28/2022 9:41:20 AM

Unifi selected T-Mobile and Hyperion for a Managed Mobility program to give employees a personal 5G smartphone.

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Avanci Coverage Exceeds 100M Connected Vehicles

9/27/2022 5:30:29 PM

More than 100 million connected vehicles sold by more than 80 automotive brands are covered by an Avanci license.

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How Manufacturers Can Increase Agility With Greater Roadmap Transparency

9/27/2022 4:56:30 PM

Increasing the transparency in all systems can help manufacturers increase their agility. Here's how to increase transparency with the right tools.

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Best Checkout Solutions in 2022

9/27/2022 4:51:14 PM

The expansion of online shopping is driven by the power of customer experience narratives, and the finest checkout solutions give the tools that are needed…

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Teams Direct Routing for MSP Revenue

9/27/2022 4:36:22 PM

Team Direct Routing is a way to connect Microsoft's Phone System to the PSTN via an existing PBX, Unified Communications system, or a third-party telephony…

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End-User Privacy and Mobile Security Coexist in Q-Scout

9/27/2022 3:59:51 PM

Quokka believes end-user privacy and mobile security should coexist in a secure BYOD network and launched Q-Scout to provide proactive, privacy-first prote…

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Crypto-Curious Parents Want Blockchain Options for Kids

9/27/2022 3:44:41 PM

UNest launched UNest Crypto to become an all-in-one financial solution for parents and kids to offer digital assets.

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Medical Industry: Engaging To The Latest Method Of Treatment

9/27/2022 3:43:39 PM

The medical industry strives to achieve the optimum healthcare service for its people. In completing the care, they adopt the promising system of technolog…

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How Technology Can Help the Real Estate Industry?

9/27/2022 2:54:12 PM

Technology has changed the way people communicate with one another. Today, clients expect faster forms of communication and 24/7 availability. Chatbots, Cl…

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Bespoke Manufacturing Integrates Zebra AMRs

9/27/2022 2:51:57 PM

Apparel manufacturer Bespoke Manufacturing selected S&H Systems and Zebra's Fetch AMRs and fixed industrial scanners to improve visibility and productivity…

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Legacy Authentication Methods Are Failing Call Centers

9/27/2022 2:41:58 PM

Fraud is on the rise in the contact center as criminals seek to work their way around agent-led interactions to gain access to consumer information and acc…

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Building a Caring Culture: Carsten Thiel on Generalized Reciprocity in the Workplace

9/27/2022 2:31:50 PM

Every worker in a company is going to have their own objectives for their role, personal goals that they hope to reach, and an agenda they have set for the…

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All You Should Know About Backdoor Attacks

9/27/2022 2:24:32 PM

A backdoor attack is similar to what burglary is to your home or apartment. Supposing a criminal wants to steal your stereo system, they can't go through w…

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Your Best Tech Companion for the Best Time on the Fields

9/27/2022 2:20:40 PM

What's your most crucial sporting gear? For field sports, it must be your bat, racket, or fishing rod. Now you are thinking of how to get ready for your up…

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Reasons why link building is considered a crucial element for reputation management of your brand

9/27/2022 1:53:17 PM

Brand reputation is something that can't be built overnight. It requires consistency and the willingness to devote time and attention to the right factors.…

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Logos and its importance in building a top-of-the-mind brand recall

9/27/2022 1:50:51 PM

In this world overflowing with competition, it is essential to pique your audience's attention and find a place in their heart to survive in the long run. …

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How To Read Finance Charts

9/27/2022 1:40:50 PM

Anyone who wants to understand finance must know how to read finance charts. These charts provide a visual representation of data that can be difficult to …

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The Essentials of SEO: How To Make Your Website More Search Engine-friendly

9/27/2022 1:38:07 PM

There's no doubt that businesses should invest in search engine optimization (SEO), particularly as so much of the world moves online. The definition of SE…

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How to Customize Netsuite for Your Business

9/27/2022 1:35:14 PM

Netsuite is a powerful, flexible CRM tool that can be customized to fit the needs of any business. Keep reading to learn how to customize Netsuite for your…

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5G Networking Speeds Meet High Throughput Computing With Persistent Survivability

9/27/2022 1:24:31 PM

Pente Survivable Edge makes private LTE/5G private networks extremely robust and IoT and Industrial IoT solutions easier to deploy and manage.

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CrowdStrike Intros Partner Progam, Adds Elite Tier for Business Growth

9/27/2022 10:08:57 AM

The CrowdStrike Powered Service Provider Program (CPSP) includes value-added solution bundles and is adding an elite tier to incentivize MSPs.

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T IoT Reinforces ICE Cobotics' Floor Cleaning Fleet

9/27/2022 9:30:49 AM

ICE Cobotics chose T IoT from T-Mobile and Deutsche Telekom as its exclusive IoT connectivity solution worldwide to help customers more easily manage fleet…

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Escalating Ransomware Diminishes Organizations' Confidence

9/26/2022 5:09:34 PM

SpyCloud revealed in its "2022 Ransomware Defense Report" that 90% of organizations were affected by ransomware in some capacity over the past 12 months.

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Sinch and Zapier Expand Partnership for Better Business Messaging

9/26/2022 4:57:48 PM

Sinch's offerings like MessageMedia, ClickSend and SimpleText aloow businesses to interact over WhatsApp, Telegram and Facebook Messenger.

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Ikue Platform Utilizes Customer Data to Increase Telecom Revenues

9/26/2022 3:28:23 PM

Ikue launched a program to help solve revenue challenges in the telecoms market - its Customer Data Platform.

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T-Mobile Joins Fight Against Wildfires with Pano AI

9/26/2022 2:41:17 PM

-Mobile has announced a new partnership with Pano AI and Portland General Electric for 5G-connected cameras that use AI to detect wildfires.

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Dell Expert Network Signs on as a Platinum Sponsor for MSP Expo 2023, Part of the #TECHSUPERSHOW

9/26/2022 2:30:05 PM

MSP Expo is the premier conference and networking summit for MSPs. This is where MSP business owners and technology specialists share strategies to grow th…

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Sangoma's AstriCon 2023 to be Collocated with ITEXPO in Fort Lauderdale

9/26/2022 2:23:20 PM

Sangoma's AstriCon 2023 Conference will be collocated with TMC's ITEXPO, part of the #TECHSUPERSHOW, February 14-17, 2023, at the Broward County Convention…

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A Desire for Better CX is Driving Customers to Pivot from Retail Giants

9/26/2022 1:41:14 PM

Customers have stopped seeing price as their biggest decision-making factor and are looking for businesses that deliver the best customer experience.

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