ZIWO Intros Business Cloud Phone System

Contact center solutions company ZIWO recently announced the release of a new software module, allowing small to midsize companies to reap the benefits of cloud-based telephony services.

Investing in cloud-based phones has become a priority for large-scale businesses looking to enhance the productivity and capabilities of contact center operations, especially as remote/hybrid adoption continues to accelerate.

ZIWO’s latest offering allows business customers to easily move beyond outdated legacy system, and manage telephony from a desktop or mobile device. ZIWO’s online platform reroutes external phone calls, allowing employees to manage calls without physical phone systems. Since this integration is entirely digital, businesses can deploy and activate it immediately.

In addition to easy installation and improved call management, the module allows smaller businesses to cut back on high cost telephony services. Because ZIWO’s offering is software-based, maintenance is as simple as keeping up with the latest software update. This means with minimal financial burden  companies can access reliable phone services, without worry about costly repairs. Businesses can also benefit from free internal calls, as well as an unlimited number of administrative accounts.

"ZIWO Cloud Business Phone System is a cloud PBX that is tailored for non-customer-facing companies that want to improve their phone system, and we are able to help our clients choose the technology that is right for their business needs by providing multiple options of our platform", said ZIWO Co-Founder and CEO Renaud de Gonfreville.

Edited by Maurice Nagle