Virtual PBX Featured Articles
CommScope, a provider of network connectivity solutions, has introduced an enterprise-class Wi-Fi 7 access point (AP) named R770 in partnership with RUCKUS Networks.
10/18/2023
AVer Information has introduced a new powerful duo: AVer's CAM520 Pro3 and VB350. These solutions are tailor-made to meet the surging demand for …
10/5/2023
NETGEAR has introduced its new PR60X 10G/Multi-Gigabit Dual WAN Pro Router as the latest addition to its total networking solution platform.
9/5/2023
Yamaha announced it attained Microsoft Teams certification for its CS-500 Video Collaboration System.
8/28/2023
Halo recently began working on ways to optimize its operations and meet the growing demand for its offerings while expanding globally.
8/16/2023
Intelligent CX Platform provider Five9 announced the acquisition of Aceyus, a provider of advanced data integration and analytics.
8/15/2023
Designed in conjunction with leading BPO partners, the new Cyber Acoustics headsets include the tech and comfort alike to meet contact center agents' needs.
8/8/2023
The University of Oxford deployed Juniper's cloud-delivered wireless access solution driven by Mist AI.
7/24/2023
A recent Forrester Consulting Opportunity Snapshot, "Elevate Your Integration Strategy for Maximum Business Impact," was commissioned by AI-powered marketing cloud company Zeta Global to …
7/24/2023
Work management platform Wrike recently released the results of a new study, The 2023 Efficiency Report, which evaluates how organizations manage challenges and opportunities in …
7/24/2023
Nextiva announced it recently received recognition as a Strong Performer in the 2023 Gartner Peer Insights ``Voice of the Customer '' report for Unified Communications as …
7/14/2023
According to a recent report by Capgemini Research Institute titled, "Harnessing the Value of Generative AI: Top Use Cases Across Industries," 74 percent of executives …
7/10/2023
A recent study completed by SurveyMonkey uncovered a drastic disconnect between consumers' feelings and customer experience (CX) and digital marketing professionals' perceptions about customer experiences.
7/3/2023
Most CEOs agree that improvements in CX and EX directly affect their net profit, according to an NTT report. Still, there is room for improvement, …
6/28/2023
Most U.S. workers are positive about the changes emerging technologies can bring to their roles, and 89% believe adopting emerging technologies is beneficial for …
6/26/2023
Sennheiser, a German audio company that specializes in the design and manufacturing of a wide range of audio products, recently unveiled its TeamConnect Bar Solutions.
6/23/2023
Through a new strategic alliance, Airtame and Logitech now offer a complete, cross-platform hybrid meeting solution that creates a powerful experience for users.
6/22/2023
Unified communications and networking solutions provider Grandstream launched its latest innovation: the GWN7662 Wi-Fi 6 Access Point.
6/21/2023
TextUs announced a new global link shortening offering across its platform so users can quickly add shortened links to outbound conversational messages, mass text campaigns …
6/8/2023
The challenges organizations face, according to a study by Jitterbit, are due to application proliferation, IT resource constraints and manual integration. These challenges prevent them …
6/5/2023
A recent Aircall report found that 64% of employees are optimistic about AI in general - rising to 68% of those aged 25 to 34.
6/1/2023
At least 48 U.S. states are suing Avid Telecom for allegedly routing 7.5 billion illegal and spoofed robocalls to millions of residents on …
5/31/2023
Lifesize Inc. has announced its latest move to reorganize capital structure and benefit its customers with an Asset Purchase Agreement (APA) that it has signed …
5/23/2023
A new survey commissioned by automation software company UiPath found that nearly 60 percent of respondents believe that automation can address burnout and improve job …
5/22/2023
MiaRec, a company that provides conversational intelligence and quality management solutions for contact centers, has launched a new Automatic Call Summary feature driven by AI.
5/17/2023
The robocall mitigation framework in the U.S has reduced the year-on-year growth of fraudulent losses to illegal robocalling in the region by …
5/17/2023
The explosive growth of AI can be attributed largely to generative AI and its relationship to human experiences, especially the development of new content, including …
5/11/2023
At the start of this month, conversation platform Nextiva recently announced the appointment of four new channel leaders to its team. Via this expansion, Nextiva …
5/9/2023
In a world where cyberattacks are more sophisticated, traditional security methods may no longer be enough. That's where the likes of Zero Trust and …
4/28/2023
GoTo announced new features across its products to make IT even easier and help customers and IT teams save more time and money, as well …
4/25/2023
A recent study noted that Gen Z and Millenials are becoming increasingly dominant and important in the labor market, which means its incumbent on employers …
4/11/2023
Expert.ai and Reveal Group have entered a partnership to help organizations extend the value in intelligent automation programs with natural language processing and understanding (…
4/11/2023
RingCentral announced the launch of RingSense, a new AI platform that uses conversational data to offer insights that improve productivity and drive business outcomes.
4/4/2023
XConnect announced a partnership with IP communication solutions provider Cataleya and IPTP Networks to help prevent voice and SMS fraud for its customers.
4/3/2023
Nectar and Jabra provide the visibility needed to fully understand UC and contact center experiences and troubleshoot performance issues as they arise.
3/29/2023
CSPs need to become deeply engaged in the securitization of apps within their networks, and not just ensure the safe transmission of information through their …
3/23/2023
Contact center solutions provider Talkdesk, Inc. recently released a new Talkdesk Research report, "Building Loyalty in Insurance Through Elevated Customer Experiences." The report shows that …
3/22/2023
Based on new market research (based on factors like deployment mode, organization size, and sector to forecast the market's growth potential), the global cloud …
3/22/2023
GlobalData suggests that telecommunication firms have an unparalleled opportunity to leverage the metaverse trend by providing users with various services.
3/14/2023
DIDWW, a provider of VoIP communications and SIP trunking services, has announced it is expanding the coverage of its A2P SMS service by adding alphanumeric …
3/13/2023
The fact is that hybrid work is very much here, but it's now a case of America maintaining this model and making sure it …
3/8/2023
The pros lamented how good the hackers have become and mused about how some company owners continue to resist using planning for disaster.
3/8/2023
At ITEXPO 2023 last month in Fort Lauderdale, FL, one company that stressed how technology leaders should consider their employees' experiences first was Motivosity.
3/6/2023
Panelists discuss the ways to manage the ever-increasing number of endpoints in todays distributed work world.
3/2/2023
The global workforce (and its culture) have changed drastically since 2020. That said, hybrid practices aren't new. So now, how are employers and employees …
3/1/2023
Snom is the latest company to announce that its D7XX Series of desk phones are now certified for use with Zoom services.
2/24/2023
At this year's Future of Work Expo (part of ITEXPO that took place in Fort Lauderdale, FL), a session was held to address and …
2/22/2023
DEIA plays an important role in the workplace because it is about building the right culture for success.
2/16/2023
ClearOne announced the release of CHAT 150 BT to ensure users have access to the professional audio quality even in smaller conference rooms and home …
2/6/2023
ScanSource is recognized, for the seventh consecutive year, on FORTUNE's 2023 list of World's Most Admired Companies.
2/2/2023
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