Nextiva Appoints Jim Nystrom to Chief Revenue Officer Role

AI-powered customer experience platform solutions provider Nextiva has added to its leadership team with the recent appointment of Jim Nystrom as the company’s new Chief Revenue Officer (CRO). Nystrom was appointed in part due to his skill in driving strategic solutions and leading teams in enterprise communications and contact center management, with a strong focus on practical AI integration, as well.

In the announcement, Scottsdale, Arizona-based Nextiva stated that Nystrom will help shape, drive and execute the company’s growth strategies, with a focus on yielding high-impact business outcomes. Nystrom most recently served as the CRO of Dialpad and Executive Vice President of Global Sales at Five9 during its significant growth phase.

"The recent Thrio acquisition signifies a key advancement in the pursuit of our mission. With Jim at the helm of our dynamic revenue teams, there's no limit for Nextiva to accelerate our momentum as the ultimate single platform for all conversations globally," said Nextiva CEO Tomas Gorny. "His strategic vision aligns with Nextiva's goals, and uniquely positions us apart from any other company in the current market landscape."

Nextiva’s customer experience management platform is a cloud-first solution designed to deliver scalability, simplicity and global reach, allowing businesses to connect with customers in new ways to build better customer experience relationships.

Nystrom and Nextiva are fully equipped to support businesses of all sizes and across various sectors, said the company, including commercial enterprises, state and local governments, educational institutions, BPOs and service providers.

"I am beyond excited to build and grow the world-class sales organization within Nextiva, and work closely with our partners," said Nystrom in a statement "Nextiva is uniquely positioned to deliver a comprehensive, complete customer experience platform for knowledge workers and customer-facing representatives in sales, service and support organizations globally today."