Nextiva Earns Customers' Choice Recognition in Two Categories

Nextiva announced it recently received recognition as a Strong Performer in the 2023 Gartner Peer Insights ``Voice of the Customer '' report for Unified Communications as a Service.

Additionally, the company has been acknowledged as a Customers' Choice in the Midsize Enterprise Category and North America Category, highlighting its strong performance and customer satisfaction.

Nextiva provides unified communications solutions as a service so businesses have effective communication tools and services. Its platform makes it possible for cloud phone systems, text and team messaging and video meeting solutions to have billions of conversations each year- all in one powerful and intuitive platform.

The "Voice of the Customer" report offers valuable insights from peer reviews, providing IT decision-makers with a comprehensive understanding of Nextiva's solutions and their real-world implementation.

The company’s most recent acquisition of AI customer experience platform Simplify360 accelerated the company’s roadmap and they are working to integrate social media, reputation management, live chat, and helpdesk CRM into its platform in the coming months.

“Nextiva believes every business should have access to the technology that gives the largest corporations in the world an advantage,” said Tracy Conrad, Co-founder and Chief Amazing Officer, Nextiva. “We’re on a mission to level the playing field, and arm the underdogs with tools that help them provide amazing experiences for their teams and customers. To us, Customers’ Choice recognition is particularly special since it’s based on our customers’ happiness and feedback. We see it as another signal that we’re headed in the right direction.”


Edited by Greg Tavarez