Call Center Management Featured Article
March 11, 2022
The Top Auto Dialer Software Companies of 2022
Business research company GetApp revealed the result of the 2022 Category Leader ranking for Auto Dialer software, providing a score for prominent companies based on user reviews from the previous year.
Scores are based on 5 key criteria, including customer support, value for money, ease of use, functionality, and likelihood to recommend. Individual categories are scored within a range of 20 points, with the maximum total score being 100 points.
Below are the top scoring Auto Dialer software providers, according to users:
- XCALLY (98)-XCALLY is a provider of omnichannel contact management solutions, focusing on inbound,outbound, and blended contact center operations.
- Gong.io (97)- The Gong.io platform provides contact center agents with complete visibility of internal and external communications, while simultaneously offering useful insights with data analytics.
- Phone Burner (96)- The company’s Power Dialing platform is helping users increase contact center productivity with automation, allowing agents to focus their attention on customer interactions.
- EngageBay (94)- EngageBay provides customers an all-in-one marketing, sales, and service automation solution, allowing businesses to increase their business potential through a single interface.
- Call Center Studio (91)-Offering a web-based, pay-as-you CCaaS solution, Call Center Studio’s solution helps boost agent potential for both in-office and remote settings.
- wolkvox (91)- wolkvox specializes in communications consolidation, allowing contact centers to merge mobile,video, email, SMS, and landline information into a unified platform.
- HoduCC (88)-HoduCC focuses on automating customer interactions for contact center operations, providing customers with the support they need at virtually any time. (Visit HoduSoft at booth 540 during ITEXPO this summer.)
- Myphoner (87)-Myphoner excels in simplicity, giving contact centers intuitive software tools to fuel outbound call activity.
- Calling Post (86)-Calling Post aims to help organizations easily broadcast call,text, and email communications to wide audiences through the company’s communications platform.
- Dialpad (86)-Dialpad is an expert in the field of cloud communications, providing companies cutting edge VOIP technology to keep contact center operations productive from virtually any location.
Edited by Maurice Nagle