Business VoIP Featured Article

AudioCodes Adds Microsoft Operator Connect Integration to Live Cloud

January 10, 2022

By Luke Bellos, Editor, Business VoIP

The popularity of Microsoft Teams is growing everyday, and many businesses using the platform are also investing in Microsoft Teams Voice to move beyond the limitations of legacy VoIP systems. However, many organizations still lack the necessary infrastructure to take advantage of this new telephony system.

To help customers reap the benefits of Microsoft Teams Voice, communications software vendor AudioCodes recently announced the launch of its Microsoft Operator Connect integration for managed service customers. With this new solution, service providers can simplify the process of integrating voice services into Microsoft Teams through AudioCodes Live Cloud. This offering can be implemented as an API integration, or through a Direct Routing SBC option, making it easy to set up for any voice service system customers may utilize.

"AudioCodes Live Cloud is the smart and easy way for today's forward-thinking service providers to build a multi-tenant SaaS solution to deliver Microsoft Teams voice capabilities to their end customers," said Lior Aldema, Chief Business Officer at AudioCodes. "As Microsoft Teams continues to grow rapidly, service providers can now quickly and cost-effectively help their customers achieve higher productivity, safe in the knowledge that their services are backed up by AudioCodes' proven expertise in enabling voice for Microsoft Teams."

With remote activity becoming the new standard in the modern business world, business leaders have a responsibility to provide employees with advanced communications solutions to maintain productivity at all times. Through AudioCodes’ Live Cloud managed services, business customers can now benefit from cost-effective voice capabilities, while having access to a wide range of Microsoft-certified devices and solutions to increase work activity even further. 

Edited by Maurice Nagle



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