Luke Bellos Info

Editor, TMCnet
Luke has been fascinated with technology for as long as he can remember. Growing up in the midst the internet revolution, Luke has always had his finger on the pulse of all major trends and developments in the tech sector. Whether it’s gaming, artificial intelligence, virtual reality, or quantum computing, he spends much of his time researching the latest news to better understand our fast changing world. Luke is a Philadelphia native, and a graduate of Temple University with a degree in English Literature/Creative Writing.

Latest Articles

David's Bridal Now Offers 24 Hour Customer Support with LivePerson Chatbots - 04/09/2021
Eclipse Technology Solutions, RingCentral Partner to Bring Canadian Enterprises Cloud Solutions - 04/08/2021
ISG Provider Lens Report Finds US Companies Turning to Enterprise Management Services - 04/08/2021
net2phone Officially Launches 'net2phone for Salesforce' - 04/07/2021
RingCentral Assists Houston School District With Support Center For Distance Learning - 04/07/2021
Westcon and 8x8 Partner for UK/Ireland Distribution Agreement - 04/07/2021
Avaya Expands OneCloud CCaaS to 40 New Countries - 04/07/2021
Fantom Blockchain Signs Official Sponsorship Deal with Formula One - 04/06/2021
Bright Pattern Helps US Vaccine Distributors Rapidly Deploy Call Centers - 04/06/2021
AvePoint Announces Availability of Salesforce Cloud Backup - 04/06/2021
Innovative Solutions Announces Latest Offerings for AWS - 04/06/2021
Alorica Solutions Help MLB Win Two Stevie Awards - 04/06/2021
Pareteum Partners with Reach Mobile for New Turnkey Wireless Solutions - 04/01/2021
Intermedia Announces IPO Delay - 04/01/2021
Hospital Installs COVID19 Call Center in Record Time Thanks to Lingo - 03/31/2021
Ericsson Predicts 3.5 Billion 5G Users By 2026 - 03/31/2021
Hospitality Industry Struggles with Risks to Customer Data - 03/31/2021
ISG Launches Research Study into Enterprise IoT Adoption - 03/31/2021
Infobip PaaS Now Included on Microsoft Azure Marketplace - 03/30/2021
New York Announces Blockchain-Based COVID19 Passport - 03/29/2021
LiveVox Releases Version 15 of Contact Center Platform - 03/26/2021
Hire Wire Teams with wekos for 24/7 Cybersecurity Solutions - 03/26/2021
Hapag-Lloyd Selects SITA's Customer Service Platform for Latest Customer Service Strategy - 03/26/2021
Minneapolis Prepares for Derek Chauvin Trial with New Communications Equipment - 03/26/2021
Baltimore College Upgrades Call Center for COVID19 Vaccination Scheduling - 03/26/2021
Frost & Sullivan Finds Cloud Services Leading Investment Focus for Post-Pandemic Era - 03/25/2021
Konica Minolta Becomes Microsoft Global Managed Partner - 03/25/2021
Berlin Startup Camunda Gains $98 Million from Series B - 03/25/2021
Southeast Asia Receives First 5G RAN Sharing Network Thanks to Nokia - 03/24/2021
Microsoft Work Trend Index Finds Remote Work Here to Stay - 03/23/2021
Tekie Delivers Message to SMBs - 03/23/2021
Frost & Sullivan Names Avaya Contact Center Applications Market Leader in Southeast Asia - 03/23/2021
Danish Red Cross Turns to Blockchain for Volcano Catastrophe Bond - 03/23/2021
RingCentral Acquires Kindite's Technology and Engineering Team - 03/23/2021
Wyoming Senator Cynthia Lummis Congratulates State Legislature On Blockchain Push - 03/22/2021
Survey Reveals Diminishing Tolerance for Slow Customer Service During Pandemic - 03/19/2021
BT Group Announces Deployment of NICE Solutions - 03/19/2021
New Survey Reveals Customer Service Frustrations in Asia-Pacific Region - 03/19/2021
Alorica and Talkdesk form Strategic Partnership for CX Solutions - 03/18/2021
Metaswitch Announces Completion of North London Headquarters - 03/18/2021
FirstComm Extends Service Agreement with IDI Billing Solutions - 03/17/2021
Aisera Unveils Conversational AI Solution for Customer Service - 03/16/2021
Dialpad Launches Partner Success Portal for Resellers - 03/16/2021
Sumo Logic Acquires Cybersecurity Firm DFLabs - 03/15/2021
NFTs: Future of Art, or Internet Fad? - 03/15/2021
Report Finds Consumers Turning to Call Centers for Human Connection During Pandemic - 03/15/2021
Mynt Paycard by Paymynt Brings Crypto to Your Wallet - 03/15/2021
CoreDial Unveils Highly Requested Microsoft Teams Integration - 03/15/2021
Voxox Partners with Youmail for Defense Against Robocalls - 03/12/2021
FYX and Unikrn Partner For Blockchain-based IGaming Products - 03/11/2021
Chatbot Startup Heyday Secures $5.1 Million in Seed Funding - 03/11/2021
Mitel Names Windstream Service Provider of the Year - 03/10/2021
Buccaneers Win Again: Back-to-back Best in Customer Satisfaction - 03/10/2021
Kansas Department of Labor Plans Call Center Expansion to Support Failed Unemployment System - 03/09/2021
JPMorgan Blockchain Job Listings Legitimizes Crypto Further - 03/08/2021
Forrester Study Outlines Positive Economic Impacts of CX Investment - 03/08/2021
Observe. AI Announces New Suite for Agent Coaching & Performance Management - 03/05/2021
StarTele Logic Joins African Communications Market, Expands to Angola - 03/05/2021
Telchemy Unveils Latest Edition of SQmediator - 03/05/2021
Google's Flutter 2.0 Now Directly Supports Web/Desktop Apps - 03/05/2021
US Navy Implements Call Center for Administrative Updates for Sailors - 03/04/2021
Research Predicts IoT Managed Services Market to Reach $166 Billion by 2025 - 03/04/2021
SolarWinds Names Kevin Bury to Chief Customer Officer Role for MSP Division - 03/03/2021
New Marvell Chips Aim to Ease 5G Data Processing - 03/02/2021
ThreatLocker Joins Datto to Combat Pandemic Cyber Attacks - 03/02/2021
Zoom Recruits Nintex to Renovate Channel Order Process - 03/02/2021
Texas Opens Call Center for Citizens without Internet - 03/01/2021
Call Center Volume Surges Drive Scam Concerns During Pandemic - 03/01/2021
Alianza Finalizes Acquisition of UCaaS Provider CounterPath - 03/01/2021
Odigo Joins Google Cloud Contact Center to Expand Global Customer Base - 02/25/2021
Argo Blockchain Granted Priority Access to ePIC Mining Machines - 02/24/2021
Proofpoint to Acquire Intelisecure for $62.5 Million - 02/24/2021
Mastercard/ACI Worldwide Recruited to Deliver Instant Payment Service to Camara de Compensacion Electronica - 02/23/2021
Veristor/Cloudian Continue Partnership to Expand Advanced Storage Solutions - 02/23/2021
Sitel Group Joins BPO Organizations to Support Venezuelan Refugees - 02/22/2021
Survey Reveals Remote Communications Lack Supervision in Finance Industry - 02/22/2021
Applitools Case Study Finds Thunderhead Running 48X Faster with Visual AI - 02/19/2021
Fuze Launches Strategy to Bring Cloud Capabilities to Manufacturing - 02/19/2021
Nevada Could Host First Blockchain-Focused Smart City - 02/19/2021
AgentSX by SupportLogic Brings 24/7 AI Coaching to Customer Service Reps - 02/19/2021
Sinch Enters Acquisition Agreement with Inteliquent For $1.14B - 02/18/2021
AI Firm Receives $75 Million for Personalized Financial Services - 02/18/2021
Talkdesk Research Reveals Contact Centers High Priority for Healthcare Industry - 02/17/2021
Australia Proposes Big Tech Revenue Sharing Deal - 02/12/2021
Broadvoice, MicroCorp Form Strategic Partnership for Cloud Communications Solutions - 02/12/2021
WELL Health and Twilio Collaborate on Communications Platforms - 02/11/2021
Austin Adds Mental Health Services to 911 Options - 02/11/2021
NCR Expands Digital Banking Platform with Terafina Acquisition - 02/10/2021
New IBM/Palatnir Cloud Solution to Simplify AI Integration - 02/10/2021
Cellcom Israel Moves Forward Wwith Hot Group/IBC Investment - 02/10/2021
Google Cloud Partners Team Up For - 02/09/2021
Lingo Chooses Lingo for Customer Service Support - 02/09/2021
Ytel Fights Scammers with Verified SMS and Calls - 02/08/2021
Tesla Dives into Bitcoin with $1.5B Investment - 02/08/2021
Customer Service Center Jobs Reserved for Saudi Citizens, Says HR Ministry - 02/05/2021
Talkbots by Wiz.AI Allow Hyper-Personalized Automated Conversations - 02/05/2021
Prodoscore Now Integrated with RingCentral Cloud Platform - 02/04/2021
Massachusetts Pushes for New Call Center to Manage Vaccine Inquiries - 02/04/2021
Bezos Shifts to Executive Chair Role as Andy Jassy Takes Over as Amazon CEO - 02/03/2021
Cryptocurrency Future in India Left in Hands of Reluctant Parliament - 02/03/2021
Patrick J. McGovern Foundation Commits Doubles Investment for AI Initiatives and Grants - 02/02/2021
Helsinki Officials Experiment with AI-powered City Services - 02/02/2021
Zendesk Delivers SMS for Customer Service Support - 02/01/2021
Iristel Surpasses 15 Million Phone Number Milestone in Canada - 02/01/2021
Telestax Brings CPaaS Functionality to NEC Customer Base - 02/01/2021
Freshdesk CTI Launcher Now Available for Cisco, Avaya and Genesys - 02/01/2021
Sangoma Seals Deal with Board of Directors for Star2Star Acquisition - 01/29/2021
8x8 Unveils Winter 2021 Platform Enhancements - 01/29/2021
Ringover Secures $100 Million Funding as Investors Continue to Embrace Cloud Tech - 01/27/2021
AI Monitors Early Warning Signs in COVID Patients - 01/27/2021
Tri-State Auto Dealerships Enhancing Operations with Unified Office Platform - 01/27/2021
LoRa Alliance Expands to 27 Countries to Amplify Global Roaming Capabilities - 01/26/2021
Cryptocurrency Legitimacy Expands with New Research Study - 01/26/2021
AudioCodes and Twilio Deliver Direct Routing PSTN For Microsoft Teams - 01/26/2021
South Carolina Health Officials Shift to Simplified Call Center for Vaccine - 01/25/2021
Vaccine Demand Forces Mendocino County to Expand Call Center - 01/25/2021
Transportation Secretary Nominee Pete Buttigieg Promotes Emerging Tech for Infrastructure Policies - 01/25/2021
Automotive Industry Confronted with Computer Chip Shortage - 01/22/2021
United Power Turns to Bright Pattern for Cloud Contact Center Upgrade - 01/22/2021
CCA Announces Deadline Warning for 'Ray Baum Act' Compliance - 01/22/2021
CEHE Selects Empirix to Evaluate Cloud Contact Center Five9 - 01/21/2021
Anywhere365® Becomes One of Microsoft's First Certified Contact Centers - 01/21/2021
Infosys and Nvidia Unveil Applied AI Cloud - 01/21/2021
Hospitals Turn to Blockchain Tech for Vaccine Logistics - 01/20/2021
Fuze Announces New CFO and Senior Security Advisor - 01/19/2021
Gary Gensler, Blockchain Professor at MIT, Eyed For SEC Chairman - 01/15/2021
'Unify Office' Offers Simplistic Communication from RingCentral - 01/15/2021
8x8 Selected New Cloud Communications Provider for Anaheim Ducks - 01/15/2021
'Wiser Energy System' Merges Smart Technology with Sustainability - 01/15/2021
Trump Social Media Exile Likely to Have Long-Term Consequences for Online Free Speech - 01/15/2021
Detroit Gets Massive Call Influx for Vaccine Distribution - 01/15/2021
Darren Schreiber Added to CCA's Board of Directors - 01/14/2021
Companies Shift to VR for Employee Training in Remote Settings - 01/13/2021
Action1 Releases Free Edition of Remote Management Solution - 01/13/2021
Dialpad Announces 100% Continuous Uptime Option - 01/12/2021
Ooma Announces New Board of Director Members - 01/12/2021
Survey Shows Government Agencies Rapidly Migrating to Cloud Storage - 01/12/2021
Haptik Customer Service AI Delivers More Natural-Flowing Conversations - 01/12/2021
Announces New Board of Director Members - 01/12/2021
Microsoft Will End Outlook as Company Shifts to 'Project Monarch' - 01/08/2021
New Data Policies for WhatsApp Users Brings Focus to Alternative Apps - 01/08/2021
Facebook/Twitter Ban Trump, Putting Free Speech Debate Back In The Spotlight - 01/08/2021
Fusion Connect and Cisco Unite for Elaborate Communications Platform - 01/07/2021
RingCentral Emphasizes Commitment to Security with New Certification - 01/07/2021
Avetra Boosts Digital Services for E&U Clients with Support from IBM Cloud - 01/06/2021
JPMorgan Gives Bitcoin Stamp of Approval with Latest Valuation - 01/06/2021
IBM Survey Shows Nearly Quarter of Companies Unprepared For IT Modernization - 01/06/2021
Boss Revolution Commences New Year with Fresh Logo - 01/06/2021
Lifetime TV Special Showcases Remote Work Technology - 01/05/2021
Hospital Turns to AI for Call Center Management - 01/05/2021
SMS Concierge Enables Instant Customer Service to Ivrnet Central - 01/04/2021
Ooredoo and Ericsson Partner for 5G Global Expansion - 01/04/2021
Netwrix/Stealthbits Join Forces to Manage Data Breach Crisis - 01/04/2021
Artificial Intelligence Allows Personalized Coaching for Customer Service - 01/04/2021
Adobe Announces Flash Is Finally Finished - 12/31/2020
Valeo Acquires Etech, Adds Midwest Presence - 12/31/2020
Bosch Embraces 5G As New Campus Network Gets Upgrade - 12/30/2020
Tailored Customer Experiences to Reshape Consumer Landscape - 12/30/2020
Sangoma CEO Comments On Recent Ransomware Attack - 12/30/2020
Retailers Turn to Texting for Simpler, More Personalized Marketing - 12/30/2020
Sangoma Joins Growing List of Ransomware Victims - 12/28/2020
Artificial Intelligence Allows Personalized Coaching for Customer Service - 12/28/2020
Stack8 Partners with RingCentral for Unified Communications Service - 12/23/2020
Mobily and Ericsson Extend Service Partnership In Saudi Arabia For Five More Years - 12/23/2020
Secure64, cyan AG Tackle Pandemic-Induced Cybersecurity Threats - 12/23/2020
2021 Trends: COVID-19 Will Redefine Customer Experience and Drive Continued Digital Transformation - 12/22/2020
Verizon Saves NORAD's Christmas Santa Tracker with One Talk - 12/22/2020
Conversational AI Makes Way Into Cloud Communications - 12/21/2020
AI System Solves Customer Information Overload - 12/21/2020
Jabra and Sarasota Schools Collaborate for Distance Learning Upgrade - 12/21/2020