Luke Bellos Info

Editor, TMCnet
Luke has been fascinated with technology for as long as he can remember. Growing up in the midst the internet revolution, Luke has always had his finger on the pulse of all major trends and developments in the tech sector. Whether it’s gaming, artificial intelligence, virtual reality, or quantum computing, he spends much of his time researching the latest news to better understand our fast changing world. Luke is a Philadelphia native, and a graduate of Temple University with a degree in English Literature/Creative Writing.

Latest Articles

Toku, Zoom Join Forces to Enhance BYOC Integration Capabilities - 09/20/2021
Suffering From Zoom Fatigue? Consider A Trip To The Metaverse - 09/20/2021
RingCentral Granted Unified License by India's Department of Telecommunications - 09/17/2021
Dialpad Announces Acquisition of Kare Knowledgeware - 09/17/2021
NICE and Bell Canada Form Agreement to Expand CXone Availability - 09/16/2021
Vonage Announces HIPAA-Compliant SMS/Video Capabilities - 09/16/2021
Proximie Announces Deployment of 8x8 callstats Solution - 09/16/2021
Destiny Solidifies UCaaS Dominance in Europe with IPVision Acquisition - 09/16/2021
Wipro Secures $44.5m Managed Services Deal with National Grid - 09/14/2021
Shifting Focus to Customer Experiences Can Ensure Long Term Business Success - 09/14/2021
e-Money, Algorand Integration Looks to Increase Stablecoin Usage Across Europe - 09/14/2021
Vowel Secures $13.5 Million in Series A Investment Round - 09/14/2021
Biden Administration Expands Government Definition of Customer Experience - 09/13/2021
Peraton Awarded $60 Million to Support CDC with Cloud/Data Services - 09/13/2021
Fuze Announces Enhancements to Microsoft Teams Workflow Integrations - 09/13/2021
InMoment Announces Finalization of Lexalytics Acquisition - 09/13/2021
net2phone Reveals New Phone App for Microsoft Teams - 09/13/2021
Apple Must Now Allow Alternative Direct Payment Options In App Store, Judge Rules - 09/10/2021
Fuze Reveals New Patent for Softphone Control Integration - 09/10/2021
NLP Startup Cohere Snags $40 Million in Fresh Funding - 09/10/2021
KT Corp Acquires Singapore-based Epsilon Telecommunications - 09/10/2021
Nokia and Infradata Reveal New IP/Optical Solution for Netherlands Data Centers - 09/10/2021
Znet Technologies and Acronis Expand Partnership Across Southeast Asia - 09/09/2021
Report Finds Majority of Organizations Doubtful of Ransomware Attack Recovery - 09/09/2021
Komutel Reveals Voice Recording Solution Now Avaya Compliant - 09/09/2021
Vonage Looks to Support Small Businesses with Future-Proof Cloud Solutions - 09/09/2021
Plivo Survey Finds Back to School Shoppers Favor Retail Communications Most - 09/08/2021
Talkdesk Report Finds Low AI Adoption Levels for Retail Contact Centers - 09/08/2021
CX Startup ClooTrack Snags $4 Million in New Funding - 09/08/2021
Connecticut Among First States to Allow Digital Drivers Licenses - 09/07/2021
Toku Secures $5 Million in Series A - 09/07/2021
El Salvador Struggles with Technical Issues as Crypto Joins Economy - 09/07/2021
Survey Finds Call Center Agents Concerned About Future of Automation - 09/03/2021
IQVIA Enhances Medical Contact Center with AI Support - 09/03/2021
Yeastar Announces Date for UC Launch Event - 09/03/2021
Surge In Ransomware Attacks Prompts FBI Warning - 09/03/2021
Aptum Introduces New Tiers For Managed Azure Cloud Services - 09/02/2021 Reports Impressive Growth Statistics During First Half of 2021 - 09/02/2021
Heritage Global Partners Joins ViciNFT For NFT Services - 09/02/2021
NICE, Cloud 9 Extend Partnership for Cloud Compliance Suite Integration - 09/02/2021
Google Cloud Partner Interconnect Now Supported By HSG - 09/01/2021
VeChain SaaS Solutions Support Chinese Emissions Reduction Efforts - 09/01/2021
Google Announces Massive Investment in Germany's Cloud Infrastructure/Renewable Energy Resources - 09/01/2021
2600Hz Joins TeamMate for Microsoft Teams Integration - 09/01/2021
IBASIS Announces Authorized Carrier of Claro Ecuador Status - 09/01/2021
Darlington Building Society Recruits 8x8 for Digital Transformation - 09/01/2021
Texas Court Finds 3 Guilty In Call Center Fraud Operation - 08/31/2021 Teams with Google Cloud for CSP Data Support - 08/31/2021
CareRev Migrates Call Center for Productivity Boost - 08/31/2021
Electronic Arts Raises Eyebrows with New Blockchain-Related Job Posts - 08/31/2021
Aparavi Partners with Terralogic to Expand Data Governing Services - 08/31/2021
OTG Consulting Now Offering Crexendo VIP Platform - 08/30/2021
Mavenir Announces Telestax Acquisition - 08/27/2021
RingCentral Upgrades Put Hybrid Work in Spotlight - 08/27/2021
SK Telecom Teams with Domestic Tech Companies for B2B MEC Solutions - 08/26/2021
Kristin Gaarder Joins Calabrio as Chief Human Resources Officer - 08/26/2021
Wayfair Drops Bangor Customer Service Center, Favors Remote Environments - 08/26/2021
Quadient Joins UiPath for Automation-Focused Strategic Partnership - 08/24/2021
Is Conversational AI Ready to Take Over for Humans? - 08/24/2021
Utilizing CRM Integrations to Form Stronger Customer Relationships - 08/24/2021
CYBAVO Secures $4 Million in Latest Funding Round - 08/24/2021
Edify Huddle CX v4.0 Brings Enhanced Customer Interactions - 08/23/2021
IDC Anticipates Serious Growth in Managed Edge Services Over Next Five Years - 08/23/2021
Dialpad Brings Modern Communications Services to Law Firms - 08/23/2021
Telia Turns to ServiceNow for Workflow Management Transformation - 08/20/2021
Airkit Discovers 64% of Customer Service Agents Falling Short - 08/20/2021
Microsoft Contemplates Piracy Strategy Utilizing Ethereum Blockchain - 08/19/2021
UCaaS Provider OIT Forms Business Relationship with CLA - 08/19/2021
ISG Provider Lens Names Persistent Systems Hybrid Cloud Service Leader - 08/19/2021
'Dialpad for Startups' Program Offers High-Grade Cloud Solutions - 08/19/2021
Avaya and Microsoft Reveal Azure Communications Integration with Avaya OneCloud CPaaS - 08/19/2021
NTT DATA Lands $15.4 Million Contract for Argonne National Laboratory IT Support - 08/19/2021
Complimenting CX Technology with a Human Touch - 08/18/2021
Keeping Classic Business Ideas in Focus for Top-Tier Customer Service Training - 08/18/2021
Infobird's New WeChat Solution Highlights Growing Value of Customer Retention - 08/18/2021
8x8 Puts Pressure On Competition with New Uptime Agreement - 08/17/2021
Vancouver Prepares For New Blockchain-Based Art Installation - 08/16/2021
Amazon to Prevent Fraudulent Work Activity with Monitoring Software - 08/13/2021
Crypto Hackers Surprise Authorities, Returning Majority of Funds After Heist - 08/13/2021
Talkdesk SkyRockets to $10 Billion Valuation After Series D Funding Round - 08/13/2021
Tangoe Announces UCaaS Expansion with New Productivity Enhancements - 08/11/2021
Lingo Revitalizes Brand with Updated Logo and Tagline - 08/11/2021
Maximizing CX Investments Through Audits and Strategy - 08/10/2021
Mark Morris Joins SmartStream Leadership - 08/10/2021
Leading Tech Companies Put Customer Sentiment in Spotlight - 08/10/2021
Archway Marketing Services Turns to 8x8 for Cloud Overhaul - 08/09/2021
Avaya Expands Business Capabilities with CTIntegrations Acquisition - 08/09/2021
Kahuna Blockchain-Based Social Media Ecosystem Goes Live in October - 08/09/2021
Los Angeles Pacific University Turns to DialPad for Contact Center Switch - 08/06/2021
TimeTrade SilverCloud Renamed Engageware, Highlighting CX Focus - 08/06/2021
New Study Finds Varying Success Among Internet-Based Customer Experiences - 08/06/2021
Los Angeles Pacific University Turns to Dialpad for Contact Center Switch - 08/06/2021
Questionmark Employer Survey Reveals Major Cybersecurity Concerns - 08/05/2021
Fully Managed Strengthens Operations with Quartet Services Acquisition - 08/05/2021
AMP Agency Combines DX Division with SmallTalk - 08/04/2021
Understanding Chatbot Options for Individual Business Needs - 08/04/2021
Wings Credit Union Transforms Call Centers with Nuance Solutions - 08/04/2021
Envera Recruits RingCentral to Upgrade Communications - 08/02/2021
Coca-Cola Europacific Utilizes 8x8 CPaaS for Secure Mobile Business Operations - 08/02/2021
So Long, Cookies-How Customer Data Platforms Are Redefining CX - 07/30/2021
The Underrated Benefits of A Fine-Tuned Call Center - 07/30/2021
Blockchain-based Motor Insurance Solution Now Available in 23 Countries - 07/29/2021
Blue Hexagon Integration Battles Ransomware - 07/28/2021
Five9 Now Accepting Nominations for First Ever Reimagine CX Awards - 07/28/2021
VAA Philippines Now Trained For Amazon Chatbot Development - 07/28/2021
Mutare Expands Business Reach with CCA Membership - 07/27/2021
Sangoma Reports Customer Success Across Diverse Range of Industries - 07/27/2021
Everbridge Boosts Emergency Response Times with 911 Connect - 07/27/2021
PossibleNOW Solution Takes Aim at New Florida Telemarketing Law - 07/23/2021
3CLogic Forms Strategic Partnership with ScreenMeet for ServiceNow Support - 07/23/2021
Ceridian Report Finds More Employers Using AI for Recruitment Purposes - 07/21/2021
Finance CEO Sends Warning Regarding Blockchain Potential - 07/21/2021
Frontline Managed Services Announces Acquisition of InvoicePrep - 07/21/2021
Reinforcing The Value of AI-Based Contact Centers In The Post-Pandemic Economy - 07/20/2021
Shentel Business Strikes Deal with York College for Infrastructure Upgrade - 07/20/2021
Mitel Partner Programs Put Cloud in Focus - 07/20/2021
Addressing Company Culture With The As-A-Service Model - 07/20/2021
Is A Four-Day Workweek Feasible Option For Your Business? - 07/19/2021
Is A Four-Day Workweek Feasible Option For Your Business? - 07/19/2021
Create Deeper Customer Relationships By Combining DX and CX Data - 07/19/2021
Smartronix Announces Fifth AWS Service Validation - 07/19/2021
New Five9 Inference Studio Simplifies Virtual Agent Deployments - 07/19/2021
Three New Charges Further Solidify Fraud Claims By Long Blockchain Corp. - 07/16/2021
New Ride Service TADA Partners with Tezos for Hybrid Blockchain Tech - 07/15/2021
The Significance of Data Sharing in CX Practices - 07/15/2021
Kyndryl Reveals New Operating Models and Key Leaders as Company Departs from IBM - 07/14/2021
enVista Finalizes Acquisition of HCM Systems - 07/14/2021
ActivTrak Coach Aims to Manage Productivity from Anywhere - 07/13/2021
ProConnect with WebEx Offers Collaboration Enhancements for Hybrid Economy - 07/13/2021
DIDWW Joins M247 for Global Telephony Expansion - 07/12/2021
Armor Recruits Bryan Hauptman for Chief Revenue Officer Role - 07/08/2021
Latest Barracuda Acquisition Signals New Security Offerings - 07/08/2021
Lemnisk Announces Entry into Japanese Enterprise Market - 07/07/2021
NICE Outlines Framework for Ethical AI Deployments - 07/07/2021
X2nSat Selects ProSBC by TelcoBridges for Satellite Gateways - 07/06/2021
Granite/Cox Business form Wholesale Agreement to Offer Competitive Voice Services - 07/06/2021
IntelePeer Successfully Files Certification for STIR/SHAKEN - 07/06/2021
Trulioo Research Discovers Security Is The Top Priority For Customers, Not Speed - 07/02/2021
New Integration Brings Inteliquent's Cloud Connected PSTN To Webex Customers - 07/02/2021
Version 2 of Pillar's Multi-Chain Wallet Offers 99% Gas Fee Reduction - 07/01/2021
Nextiva Names Marc Stein As New Global Channel Chief/VP Channel Sales - 07/01/2021
Gartner Research Highlights Verint Customer Engagement Success In Two Quadrant Reports - 07/01/2021
Robocallers Beware:The STIR/SHAKEN Deadline Has Officially Arrived - 06/30/2021
Nureva/LogiTech Collaboration Brings Enhanced Audio Quality To Conferencing Products - 06/30/2021
New Monitoring Service By PiiQ Media Offers Executive-Level Threat Protection - 06/30/2021
VCC By Vonage Brings New Productivity Tools To Contact Center Agents - 06/29/2021
AT&T Reports 1 Billion Robocall Blocks Per Month As STIR/SHAKEN Deadline Nears - 06/29/2021
Dell Unveils UltraSharp Webcam For 4K Videoconferencing - 06/29/2021
2021 ITEXPO Idea Showcase-Presenters and Winners - 06/25/2021
Unlocking New Revenue Streams With 5G Networks - 06/24/2021
Utilizing Asset Tracking Technology Reinforce Supply Chain Services and Company Assets - 06/24/2021
Combating Cybercrime With Common Sense Business Practices - 06/24/2021
Ways Of Reshaping Business From A Female Perspective - 06/24/2021
CEO Panel Discussion Highlights Highs and Lows Of Leadership Roles - 06/23/2021
RYZ by IKIN Brings Science Fiction Tech To The Business World - 06/22/2021
Broadvoice Announces New Team Members For Sales/Marketing - 06/22/2021
X-Caracal By Wildix Puts Customer Engagement Into Focus - 06/22/2021
Granite Utilizes Comcast Networks To Deliver Affordable Local Telephone Services - 06/22/2021
Jenne Inc. Granted Distributor Status For Boom Collaboration Product - 06/22/2021
Frost & Sullivan Report Highlights Rise of NetSapiens In UCaaS Market - 06/22/2021
Frost & Sullivan Report Highlights Rise of NetSapiens In UCaaS MarketFrost & Sullivan Report Highlights Rise of NetSapiens In UCaaS Market - 06/22/2021
ClearlyCloud Offers High-Grade Communications Services For Small Businesses - 06/21/2021
Avaya Cloud Office Puts Hybrid Work In The Spotlight - 06/21/2021
YouMail Strategizes To Protect Brands From Robocall Fraud - 06/21/2021
Crexendo Finalizes Merger With NetSapiens - 06/21/2021
Intelisys Introduces Virtual Sales Engineer For Customer Questionnaires - 06/21/2021
New Airespring Update Optimizes Sales Quoting With Redesigned Platform - 06/21/2021
RabbitRun Joins University Of Ottawa To Enhance SOHO Connectivity with Machine Learning - 06/20/2021
Google Cloud, AMD Join to Create Virtual Machines for Workload Management - 06/18/2021
IBM Acquisition of Turbonomic Puts Cloud In The Spotlight - 06/18/2021
FinOps By Pythian Offers New Level of Cloud Cost Control - 06/17/2021
LogMeIn Unveils New UCaaS Offerings for GoToConnect - 06/16/2021
ICE Call Center Finds Relief with Automation and AI - 06/16/2021
Crexendo VIP Cloud Platform Promises '100% UPTIME' - 06/15/2021
New NetCarrier UCaaS Supports Growing Hybrid Work Trends - 06/14/2021
Microsoft to Support Netflix-Esque Video Game Streaming - 06/11/2021
Reconsidering the Approach to Customer Experience Research - 06/11/2021
DCM Supports Canadian Financial Institutions with Management Platform - 06/11/2021
ConvergeOne Celebrates Genesys Platinum Partner Status - 06/10/2021
Facebook's New Tools For Instagram/Whatsapp Highlight Shift in Business Communications - 06/09/2021
Nordis Technologies Secures Patent for Expresso Management System - 06/09/2021
SignalWire Boosts Platform Development with $30 Million in Funding - 06/07/2021
Kaleyra Acquires MGage In $215 Million Deal - 06/07/2021
Uncovering and Correcting Inherent Bias within Artificial Intelligence - 06/04/2021
Huawei's Latest Cloud Solution Accelerates and Secures Financial Transactions - 06/04/2021
Cisco Introduces Cloud Capabilities with New Unified Computing System - 06/04/2021
Mavenir Joins AWS to Roll Out 4G & 5G Cloud Solutions - 06/03/2021
EZ Blockchain Turns to Bitcoin to Monetize Excess Natural Gas - 06/03/2021
Nexogy, Sandler Partners Announce Cloud Suite Distribution Deal - 06/03/2021
Webex Solutions Join FirstLight Communications Portfolio - 06/03/2021
Asapp's Newest Dataset Tracks Dialogue to Improve Customer Experiences - 06/02/2021
Zappix Unveils 'Agent Assist' for Simplified Customer Service - 06/02/2021
Online Retailer Very Reveals Chatbots Preferred Choice for Customer Engagement - 06/02/2021
Snom, Communi5 Continue Strategic VoIP Partnership - 05/27/2021
Ericsson Continues Partnership with MASMOVIL - 05/27/2021
Consulting Firm Happiest Minds Partners with CyberArk - 05/27/2021
Five9 Joins Mitel in Multi-Year CCaaS Partnership - 05/26/2021
HelpSystems Acquires BeyondSecurity to Extend Security Portfolio - 05/25/2021
CoinZoom/Railsbank Partner for European Crypto Visa Card Distribution - 05/25/2021
Box, Inc. Named Official Cloud Content Management Partner for US HSS - 05/25/2021