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Last Updated:
2:40 PM EST -
Dec 10, 2018
CXone Showered in Analyst Praise
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NICE inContact announced this week that Forrester, Gartner and Ventana Research have all honored the workforce optimization provider in recent research.
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Never underestimate the power of empathy.
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Cypress Semiconductor recently expanded its portfolio of Internet of Things (IoT) solutions with the addition of Cirrent, a provider of software and cloud services for consumer Wi-Fi products.
Handling Workplace Stress From the Employee's Perspective
By: Special Guest
There tends to be a lot of advice out there with regard to how to keep an employee happy and keep workplace stress at bay. It often involves incentives and ways to recognise a hard-working employee's ability, among …
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Contact centers require a broad range of functionality.
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