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Last Updated: 11:40 AM EST - Sep 18, 2020

Motorola Introduces New Cloud Core Solution for Emergency Communications

Motorola Solutions recently announced an alternative, what it's calling the next generation of mission-critical radio technology and performance. …

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Harnessing Data at the Intelligent Edge

To successfully unlock the potential of data at the intelligent edge, organisations must have a fortified, resilient and secure network …

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As TDM Declines, ATCA Tech Symposium Explores Migration to IP as Step One in Digital Transformation

Many of today's air traffic controllers still leverage TDM technology, with approximately 90% of the FTI network supported by …

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IoT Time Podcast S.5 Ep.33 PointCentral

In this episode of IoT Time Podcast, Ken Briodagh sits down with Sean Miller of PointCentral, to talk about how …

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As Cloud Communications Continue To Thrive, Kandy and IBM Tie Ribbon Around Secure UCaaS For Financial Services Firms

In another step forward together, after years of partnership and pioneering in the Unified Communications as a Service (UCaaS) space, …

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LATEST FROM COMMUNITIES

Aceyus Offers Contact Centers A VUE

This week, Aceyus announced Visionary User Experience (VUE), an integrated system that offers reporting and analytics to the …

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Mirella Mordoki Explains How Technology Has Impacted Financial Management

Financial management is not something everyone has in his or her skillset. In fact, financial literacy is not widely taught i…

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5 Latest Grilling Technologies You Should Know About

Anyone who loves barbeques would agree that grilling is not just a skill, it is a science. From being the most important prim…

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Will MSPs See A Boom After COVID Is Done?

The COVID-19 pandemic has done a great deal to change the face of business as we know it. That's for sure. But what exactl…

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6 Reasons Why You Need Technology in Life

Technology has been serving a lot of purposes till now. Whether it is your own household or a local convenience store, you wi…

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Why Your Small Business Needs CRM from BenchmarkONE

Small businesses know the importance of growth, but investing in the right areas is key if you want the profits to start refl…

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How Can You Maintain Your Credit Score During the COVID-19 Pandemic?

If there's one common thread throughout the crises we've encountered, it's the sense of uncertainty that accompanies them. Th…

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Reasons Why Repairing A Damaged Online Reputation is Vital for your Business

Monitoring online reputation is essential for a brand to grow and make sales. No matter the size of one's company, its reputa…

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AI Call Center Platform Replicant Closes Series A Funding Round

Replicant's platform provides virtual customer service agents that can act on behalf of a company. The idea is to skip the ne…

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Blockchain and AI Added to Proposed U.S. Consumer Safety Legislation

The recently amended Consumer Safety Act, proposed in the U.S. House of Representatives, includes legislation covering blockc…

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Telinta Adds Auto-provisioning Profiles for New Grandstream and Yealink Phones

Telinta has added three new phones from Grandstream and Yealink to its list of auto-provisioned devices to make it …

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The Big CX Leap to Cloud: Beyond Contact Center

With a surge in contact center activity, in large part being created by the pandemic, agility and the ability to …

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New Jersey Opens New Unemployment Call Center

While call centers across the country have seen a spike in demand - or at least a change in the way …

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TransNexus Assisting Service Providers with Open Source CPS

TransNexus announced today plans to provide service providers with open source software for Call Placement Service (CPS) - vital to Out-…

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IoT Time Podcast S.5 Ep.23 Honeywell Smart Buildings

In this episode of IoT Time Podcast, Ken Briodagh sits down with Himanshu Khurana, CTO, Honeywell Building Solutions, to talk …

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Philippines Senator Urges Labor Department to Investigate Call Center Employee Complaints

The global COVID-19 pandemic has changed the call center landscape. Call center, once packed and bustling operations, have had …

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