By: Paula Bernier A brief look at what's new in the world of artificial intelligence as it relates to IT operations; customer engagement; marketing analytics; and cloud, optical, and virtualization network technologies.
By: Paula Bernier Act-On Software and AskNicely will discuss how organizations can advance their NPS programs, and drive growth in the process, during the webinar 2018 NPS Benchmark Study: Results and Reactions.
By: Maurice Nagle The MEF recently hosted its Award Gala Dinner at MEF18 in Los Angeles. The industry event spotlighted those working with emerging, agile, adaptive and high-performing network services.
By: Maurice Nagle INTERNET TELEPHONY named its Hosted VoIP Excellence Award winners for 2018, with Nextiva Office earning recognition. The cloud-based communications solution provider exemplified the innovation, feature-set and forward-looking nature of a solution fit for the foreseeable future.