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Last Updated: 9:08 AM EST - Aug 28, 2014

Yahoo Wins 'Friends' in Its Fight Against TCPA Dialer Lawsuit
By: Tracey E. Schelmetic
Recent amendments to the TCPA have put text messages, into the same class as automated outbound telephone calls using dialing equipment, and therefore prohibit the practice without the express consent of the customer.

Social CRM Isn't an Option
By: Erik Linask
Since the emergence of social media as a pseudo-legitimate form of communication (I say pseudo because of the varied, sometimes questionable, uses of such platforms, and also because of the injection of advertising in them), the issue for businesses …

New Survey Illuminates Gap Between Perceived Effectiveness of 9-1-1 Location Services
By: Matt Paulson
Are the location services on your cell phone powerful enough to pinpoint your location in an emergency when you call from your own home? Chances are very slim that this is the case, as current FCC regulations do not require …

Online Video Investment Set to Double Amid Consumer, Enterprise Thirst
By: Tara Seals
In addition, there is also confusion around what constitutes an OVP owing to the number of features, including transcoding, digital rights management (DRM), analytics and multi-platform delivery. From a customer's perspective, comparing various product features, pricing and deployment …

Research Analyzes the Latest Trends in Smart Home Security
By: Matt Paulson
The idea of a digital home is now several decades old, but a lack of interoperability between multiple devices all communicating on different channels stopped this dream dead in its tracks. Now however, smart handheld devices like tablets and smartphones …


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