- COMMUNITIES
- PUBLICATIONS
TMCnet Magazines
Internet Telephony Magazine
Click here to read latest issue
Subscribe for FREE - Click Here
CUSTOMER
Click here to read latest issue
Subscribe for FREE - Click Here
Cloud Computing Magazine
Click here to read latest issue
Subscribe for FREE - Click Here
IoT EVOLUTION MAGAZINE
Click here to read latest issue
Subscribe for FREE - Click Here - EVENTS
TMCnet Events
- Connected Real Estate Summit
[ February 12-14, 2020] - Industrial IoT Conference
[ February 12-14, 2020] - The Intelligence Edge Expo
[ February 12-14, 2020] - IoT Evolution Expo
[ February 12-14, 2020] - ITEXPO
[ February 12-14, 2020] - Open Source World
[ February 12-14, 2020] - SD-WAN Expo
[ February 12-14, 2020]
- The Smart City Event
[ February 12-14, 2020] - CVx (ChannelVision Expo)
[ February 12-14, 2020] - The Blockchain Event
[ February 12-14, 2020] - AIOps Expo
[ February 12-14, 2020] - Future of Work Expo
[ February 12-14, 2020] - MSPExpo
[ February 12-14, 2020]
- Connected Real Estate Summit
- AWARDS
- TECHNOLOGIES
TMCnet's Technology Sites
- MORE NEWS
Browse News by Topics
- BLOGS
- MORE
TMCnet Resources
About TMCnet
Subscriptions
MARKETS » NFV Space IT Bridge
TOP STORIES
Last Updated:
9:00 AM EST -
Jan 23, 2020
UPenn Chooses Vonage to Unite Campus Communications
By: Laura Stotler
The University of Pennsylvania has selected Vonage's unified communications solution to unite and manage communications across all campus departments. The move marks the third key partnership for the cloud communications company this year.
Making Sense of Call Center Data with Analytics
By: Tracey E. Schelmetic
Data is everywhere these days. If you're using any modern call center solutions at all, you're probably capturing a lot of information from your phone system, your workforce management solution, your call recording system and more. Maybe you …
The Value of Long-Term Forecasting & Scheduling in the Call Center
By: Laura Stotler
A long-term approach to call center scheduling can be invaluable for ensuring a center is operating at peak productivity and efficiency. Call center managers can pull a number of historical and future variables from different departments and sources to …
Frost & Sullivan Recognizes Sprint's AI-Driven Messaging Solution with Innovation Accolade
By: Tracey E. Schelmetic
Analyst group Frost & Sullivan recently recognized Sprint Business with its 2019 North American New Product Innovation Award for Sprint Smart Messaging, an AI-powered text messaging system designed to handle simple communications with customers.
RingCentral Wrangles Eswaran from Microsoft to Serve as New President & COO
By: Maurice Nagle
Cloud communications industry leader RingCentral named Anand Eswaran President and Chief Operating Officer. The 24 year industry vet brings a wealth of experience and track record of success from firms such as SAP, HP and Microsoft to his new duties.
DOWNLOAD EVENT RELATED INFOGRAPHICS
MORE NEWS
LATEST FROM CHANNELS AND COMMUNITIES
- AI Tools Being Used to Create a More Empathetic Call Center
- Melrose Labs Now Offering Cloud Communications in Europe
- Ironsphere Announces Global Privileged Access Management Solution for Cuttone & Company
- New Technology for Driving With A Disability
- Everything You Need to Know about Metal Finishing
- 5 In-Demand Careers For Tech Students
- 46 Security Terms Everyone Should Know
- Filling the Gaps in Customer Satisfaction Reality in the Contact Center
- How Technology is Changing Games From Free Bingo to RPGs and More
- Liverpool leads the UK's property investment market in 2020 (and beyond)
Recently added Online Communities
CLICK HERE
TO LEARN MORE ABOUT ONLINE COMMUNITIES
NEWS FROM THE EDITOR-IN-CHIEF
- Amazon Connect Global "Quick Connects"
- ITEXPO/MSP Expo Exclusive Content: Customer Strategic Sales Assessments for Up Margin Revenue Results
- Actually, We Might Need Silicon Valley to Protect us From Government
- ITEXPO Exhibitors Peerless Network and Telarus Partner
- 66% of Companies to Deploy some SD-WAN in 2020 says Cato Networks Survey
Latest SD-WAN News
DOWNLOAD CENTER
LATEST VIDEOS
UPCOMING WEBINARS
ADVERTISEMENTS
