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Last Updated: 12:20 PM EST - Jul 20, 2017

HPE Delivers Big Improvements with Compute Modules
By: Paula Bernier
HPE's new Synergy480 and 660 Gen10 compute modules powered by Cavium feature significant improvements in cost, density and power.

How to Improve Call Center Quality
By: Alicia Young
At the end of the day, agents are supposed to be providing quality customer service that will keep consumers coming back for more. But how can call center managers ensure that each interaction is meeting quality expectations? Here are some …

Attacking Democracy: Should DDoS Be Considered a Legitimate Form of Protest?
By: Special Guest
It used to be that news about DDoS attacks was largely limited to tech websites and other specialized information sources, where the focus was on attack vectors, attack sizes, how exactly the perpetrators pulled it off and how websites could …

Fusion Cloud Corrals Self-Storage Company
By: Maurice Nagle
Today, an international self-storage company selected Fusion for a multi-year contract to provide cloud communications across 195 facilities. Spanning two continents and offerings over 15 million square feet in storage space, the firm required a reliable, flexible and …

MEF Works to Define, Connect SD-WAN
By: Paula Bernier
The MEF has published a white paper defining SD-WAN and is working on APIs to expedite the delivery of SD-WAN managed service offerings.


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