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Last Updated:
1:06 PM EST -
Dec 06, 2013
New Predictive Dialing Rules Leave Some Contact Centers Confused
By: Monica Gleberman
Many of us are familiar with those automated calls for a free trip to Aruba, to remind you to vote, or to ask you to contribute to a local charity. As a result, we have come to know the term …
Why Can't Online Backup Services Stay in Business?
By: Doug Barney
Who could have ever imagined that Symantec would stop selling its hosted backup and disaster recovery service, giving partners some two months notice to make other arrangements to sell other backup services?
NYC Dump To Go From Trash To Treasure With Big Solar
By: Tammy Marie Rose
A new big solar project is moving forward in the Big Apple. Mayor Michael Bloomberg is getting the long talked about solar project underway at the old Freshkill Landfill. The landfill is currently being filled in so it can be …
2G, 3G Spectrum More Actively Considered for LTE Repurposing Under New Plans
By: Steve Anderson
There's no denying that LTE is catching on. Huge new LTE networks are being built throughout the United States, even stretching into some smaller towns and more unlikely places. Getting LTE coverage to a large swath of the United …
Mobile Gaming is on the Rise
By: Ryan Sartor
Gaming is making its way out of your parents' basement and into your parents' hands. With commuter trains and shopping lines throughout the world now filled with adults playing games on smartphones and tablets, it's easy to feel as …
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