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Last Updated: 9:20 PM EST - Oct 31, 2014

Getting Ready for the Holiday Rush-The Role of Customer Experience Transformation
By: Peter Bernstein
It should be no surprise to anyone that the holiday season is fast-approaching, which means all hands on deck in the contact centers of retailers. And, as we move into what can best be characterized as the Omni-channel …

Poynt, the Perfectly Designed Payment Terminal
By: Michael Guta
Human beings are very visual, and whenever we see something we admire, depending on the impact it is having on us, all we can say is ooh, wow and stare with our mouths wide open. This of course doesn't …

The Deal is Done: Lenovo Buys Motorola From Google
By: Steve Anderson
Only recently, Motorola Mobility's president, Rick Osterloh, noted that a deal was in the works between Google and Lenovo to buy Motorola Mobility. Osterloh also reportedly noted that the deal was nearly complete, and indeed, it was. New word …

Plasma TVs Face Near-Complete Demise
By: Tara Seals
Once heralded as a significant state-of-the-art breakthrough for display technology, plasma-screen TV is facing a huge blow with the news that LG is wrapping up that business. As a result, it looks as though LCD has …

Apple and Nike Reportedly Teaming Up on New Wearable Device
By: Oliver VanDervoort
With the wearable technology industry growing every day, it makes sense that Apple and Nike are teaming up in order to make a new device. Of course, both companies have already dipped their toes into the wearable device waters with …


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