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Last Updated: 2:40 AM EST - Aug 20, 2014

Silicon Valley's New Levi's Stadium is the World's Highest-Tech Stadium Yet
By: Matt Paulson
One of the biggest issues the NFL has contended with for years was fan engagement. A full-length football game generally only has about 15 minutes worth of actual action, and fans often spend the down-time grabbing a beer …

Is Traditional Disaster Recovery Dead?
By: TMCnet Special Guest
With the rise of the cloud presenting new opportunities to technology companies, traditional ways of doing things may well be a thing of the past. Take disaster recovery for example. From entirely unprotected IT systems that were prone to failure …

Google YouTube Music Key Music Service Nearing Launch
By: Oliver VanDervoort
Google has been working hard over the last few months to forge an identity as a company that belongs in the music streaming business. First the company laid out quite a bit of money to purchase what could have been …

Interoperability vs. Ubiquity: Why SIPsters are Miffed
By: Carl Ford
SIP has suffered greatly in its efforts to make the IETF the place where telephone standards are managed. If it was not for SIP, in fact, the possibility of turning off the circuit switch network would never have happened. In …

Customer Support Etiquette: Keep Calm and Don't Interrupt a Customer
By: Tracey E. Schelmetic
This call may be recorded for quality and training purposes. It's a reminder to customers that the company you're speaking with is listening. In some cases, it inspires customers to be more civil, and less inclined to open …


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