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Last Updated: 10:20 AM EST - Jul 02, 2020

Axcient Announces Simplified BCDR Products into Single BCDR SaaS Solution Called Axcient x360Recover

Colorado-based Axcient, leaders in business availability software for Managed Service Providers (MSPs), recently announced their new product, Axcient x360Recover. …

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SAS and Microsoft Partner on Future of Analytics And AI

SAS' AI and analytics more tightly integrate with Microsoft Azure; Microsoft to bring cloud-based SAS industry solutions to its …

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As Work from Home Changes How We Communicate, Communications Providers Look to 5G and Advanced Wi-Fi for Speed, Convenience and Security

An experienced senior executive with a strong history of leading development and deploying wireless networks, Bob Friday, Chief Technology Officer …

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Using Data Analytics and Technology to Combat the Impacts of the Global Pandemic

The Coronavirus pandemic has driven leaders to rethink the way that we do things, and although the threat to our …

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Cisco to Acquire ThousandEyes

According to a recent announcement, Cisco intends to acquire privately held ThousandEyes, Inc.

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LATEST FROM COMMUNITIES

Is Blockchain Really a Decade Away? Current Events Tell Us Otherwise

Blockchain is being applied in a multitude of industries to solve transparency and privacy challenges, just to name a couple.…

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AVOXI Announces New CRM Integrations

Cloud contact center provider AVOXI announced new integrations with Zoho, Dynamics and Salesforce, improving agent workflows …

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Global AWS Usage Fueled in Part by Release of Amazon Honeycode

With Amazon Honeycode, customers can use a simple visual application builder to create highly interactive web and mobile appl…

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Voipfuture Teams with Rohde & Schwartz on Voice Quality Solution for Air Traffic Management

Rohde & Schwartz is using Voipfuture's VoIP quality monitoring technology to ensure high-quality voice traffic for the air tr…

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DHS Research Arm Expands Call for Blockchain Technology

Department of Homeland Security's research arm has announced that it plans to expand its current testing of blockchain techno…

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Contact Center Company CP360 Opens New CX Center in Greece

Contact Point 360, a 12-year-old contact center outsourcer headquartered in Toronto, owns and operates six contact centers ac…

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Schneider Electric Helps University of Notre Dame Enhance Efficiency with Smart Buildings

Schneider Electric has announced that it is working with the University of Notre Dame to implement its EcoStruxure Building 3…

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The Summer of IoT: How Connected Devices Make Fun In The Sun

The development of cheaper hardware and better connectivity means that Internet of Things devices are increasingly shaping ou…

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Telinta Adds Auto-provisioning Profiles for New Grandstream and Yealink Phones

Telinta has added three new phones from Grandstream and Yealink to its list of auto-provisioned devices to make it …

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The Big CX Leap to Cloud: Beyond Contact Center

With a surge in contact center activity, in large part being created by the pandemic, agility and the ability to …

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New Jersey Opens New Unemployment Call Center

While call centers across the country have seen a spike in demand - or at least a change in the way …

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TransNexus Assisting Service Providers with Open Source CPS

TransNexus announced today plans to provide service providers with open source software for Call Placement Service (CPS) - vital to Out-…

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IoT Time Podcast S.5 Ep.23 Honeywell Smart Buildings

In this episode of IoT Time Podcast, Ken Briodagh sits down with Himanshu Khurana, CTO, Honeywell Building Solutions, to talk …

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Philippines Senator Urges Labor Department to Investigate Call Center Employee Complaints

The global COVID-19 pandemic has changed the call center landscape. Call center, once packed and bustling operations, have had …

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