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Last Updated:
12:40 AM EST -
Apr 01, 2020
Sytel Enables Fully Functioning Contact Center for Teleworkers over the Weekend
By: Erik Linask
Sytel transitioned a customer's contact center to the cloud starting Friday night and was able to have it up and running by the time business opened Monday morning, for a seamless customer experience.
Ecosmob Offers One-Hour Installation of Conferencing Platform During Coronavirus Pandemic
By: Erik Linask
VoIP and unified communications provider Ecosmob is offering one-hour conferencing deployment for businesses that need to implement remote work technologies.
New Serenova Program Helps Call Centers Quickly Support Remote Agents
By: Laura Stotler
Serenova's new CxEngage Rapid Response program is designed to help contact centers quickly move to the cloud and support remote agents in response to the coronavirus pandemic. The offering facilitates a rapid and seamless transition to the cloud to …
Vibes Offers Free SMS Notification to Essential Businesses During Coronavirus Outbreak
By: Erik Linask
SMS messaging company Vibes is offering free SMS notification to essential business as they manage the COVID-19 crisis.
IoT Time Podcast S.5 Ep.12 Sigfox USA
By: Ken Briodagh
In this episode of IoT Time Podcast, Ken Briodagh sits down with Jeremy Prince, President, Sigfox USA, to talk about how you can scale IoT networks and operations, and we also talked a a bit about COVID-19, or Coronavirus.
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