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Last Updated: 7:40 PM EST - Sep 18, 2014

WebRTC-Enabled Video Could Deliver Big Payoff for Contact Centers
By: Paula Bernier
The Amazon Mayday button on select Kindle e-readers made a big splash recently. But if you think that's interesting, hold on to your hats, because it looks like we're poised for a plunge into more video-based …

Straight from the Source: Using Reviews to Find the Best Business Software
By: Alisen Downey
The enterprise solutions market is flooded these days with endless variations on a theme when it comes to the software you're looking to integrate into your business. So how do you choose, and how can you be confident that …

Apple Pay NFC Tech Only Available For Mobile Payment Services for Now
By: Oliver VanDervoort
While NFC technology has quite a large bit of potential, it doesn't appear Apple is willing to allow the tech to find that potential just yet. After the Cupertino-based company announced the Apple Pay service as part of …

A Big Gatorade Bath for OTT-Averse Cable Operators
By: Bob Wallace
It's not the ice bucket challenge, but an OTT Gatorade bath might raise awareness among cable TV providers to imminent problems, as costs continue to soar and while profit margins reach five-year highs powered by gains in broadband …

United Launch Alliance Turns to Jeff Bezos' Blue Origin for Next Rocket Engine
By: Doug Mohney
Jeff Bezos first created an e-commerce empire in Amazon.com. Now he's building the newest U.S. rocket engine in partnership with the aerospace elite without any taxpayer dollars. It sounds like an amazing fairy tale, but it'…


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