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Last Updated: 7:40 AM EST - May 28, 2015

Internal Revenue Service is Latest to Be Successfully Hacked
By: Peter Bernstein
Another day, another database of significance compromised. Indeed, if it was not the U.S. Internal Revenue Service (IRS) that was hacked, setting media outlets and the Internet abuzz, we might not have noticed. The reason is unfortunately we have …

The Digitalization of the Customer Experience Means a Changing Role for IT Departments
By: Tracey E. Schelmetic
Many companies today are busy protecting their IT budgets from would-be cuts. Unfortunately, IT budgets are often the first to go when times are lean: many executives believe that older solutions will do just fine for another year or …

NetNumber Tells Its Single-Platform Signaling Story at Perspectives15
By: Paula Bernier
NetNumber was at GENBAND Perspectives15 this month educating attendees on how its TITAN solution can help communications services providers transition from legacy to new generation networks in a cost efficient and manageable way.

What Mid-Sized Enterprises Can Learn From These Four Examples of Excellent Customer Service
By: TMCnet Special Guest
Think about a time when you received amazing customer service. Now think about how rare it was that you experienced that level of customer service. In this day of social media and the omnipresent review of businesses and services, one …

Advancements in Real Time Communications Improve Healthcare Delivery
By: Susan J. Campbell
With so many businesses jumping on board - what does that mean for the WebRTC market? Mainstream adoption is a sure thing and users will continue to raise the bar in terms of their expectations when it comes to performance. It …


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