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Last Updated: 6:20 AM EST - Jul 14, 2020

TMC Names Comm100 2020 Communications Solutions Product of the Year Award Winner

Comm100 announced today that TMC, a global, integrated media company, has awarded its Omnichannel Customer Engagement platform with a 2020 …

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Fuze Awarded Advanced Address Book Management Patent

Fuze announced the addition of U.S. Patent No. 10469626B2 to enable improved user experience and productivity via advanced address …

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AireSpring Among the First to Offer VMware SD-WAN by VeloCloud 600 Series

Today, AireSpring announced the availability of the 600 series of VMware SD-WAN by VeloCloud Edge devices. Additionally, AireSpring is …

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Russian Cosmic Lynx BEC Gang Marks a Hacker Turning Point

Russian Cosmic Lynx BEC Gang Marks a Hacker Turning Point

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IMImobile Meets HIPAA Standards

IMImoble PLC announced its customer interaction management platform passed HIPAA compliance testing, which promises strict data privacy and strict security …

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LATEST FROM COMMUNITIES

TMC Names Comm100 2020 Communications Solutions Product of the Year Award Winner

Comm100 announced today that TMC, a global, integrated media company, has awarded its Omnichannel Customer Engagement platfor…

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Mitel Propelling Nonprofits During Pandemic

A number of not-for-profits and charities have selected Mitel to usher in this new way or working, and support the communicat…

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Automation that Matters and Eliminates Errors

The automation of seemingly simple tasks and processes and elastic scalability help optimise investment per site and enable o…

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Mexico City Deploys Avaya Solution for COVID-19 Contact Tracing

In Mexico, the government of Mexico City and its Digital Agency for Public Innovation have implemented a strategy they're cal…

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Connectivity Continuity Without Borders

To learn how eSIM could fixing many of the problems of global connectivity, and why, register for a new webinar, sponsored by…

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Counting Down the Top Ten IoT Security Threats

The OWASP top 10 threats to IOT started with a goal of helping developers, manufacturers, enterprises, and consumers to make …

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Telinta Adds Auto-provisioning Profiles for New Grandstream and Yealink Phones

Telinta has added three new phones from Grandstream and Yealink to its list of auto-provisioned devices to make it …

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The Big CX Leap to Cloud: Beyond Contact Center

With a surge in contact center activity, in large part being created by the pandemic, agility and the ability to …

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New Jersey Opens New Unemployment Call Center

While call centers across the country have seen a spike in demand - or at least a change in the way …

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TransNexus Assisting Service Providers with Open Source CPS

TransNexus announced today plans to provide service providers with open source software for Call Placement Service (CPS) - vital to Out-…

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IoT Time Podcast S.5 Ep.23 Honeywell Smart Buildings

In this episode of IoT Time Podcast, Ken Briodagh sits down with Himanshu Khurana, CTO, Honeywell Building Solutions, to talk …

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Philippines Senator Urges Labor Department to Investigate Call Center Employee Complaints

The global COVID-19 pandemic has changed the call center landscape. Call center, once packed and bustling operations, have had …

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