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Last Updated: 3:00 PM EST - Oct 23, 2014

Online Outlook: It's Not TV, It's HBO OTT
By: Bob Wallace
As vague as that statement is, it hints at efforts beyond the standalone web service, to go after the 80 million homes that the CEO says don't have HBO. And while going direct will attract many, it will almost …

Did Google Glass Spark an Internet Addiction in One User?
By: Steve Anderson
Perhaps the one truly great thing about Google Glass is how it presents information, at a moment's notice, right in front of our very eyes. It's like wearing a laptop or a smartphone, in arm's reach at …

Want Better Customer Experiences? Think Real-Time Scheduling
By: Stefania Viscusi
The contact center industry is one plagued by high turnover rates, poor media coverage and high demands to deliver quality results for businesses. Even as new technologies and practices have been implemented over the years to help call centers operate …

Politicizing Communications Policy: A Threat to Broadband Investment?
By: Joe Rizzo
Over the last few years, we have seen that the FCC has become quite unpredictable. The reason for this is seen as the increased politicization of the agency's deliberative process.

Report Says NFC Market will reach $20 Billion in Four Years
By: Christopher Mohr
A recent report published by Transparency Market Research predicts that the worldwide near field communications (NFC) market will grow to $20 billion in 2018.


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