By: Laura Stotler A new mixed reality (MR) project that uses Microsoft's HoloLens 2 headset is designed to help remote call center agents better interact with products and customers while improving call center scheduling, management and performance.
By: Ken Briodagh Scott Schwalbe, CEO and Co-Founder at NimbeLink, Focused on Creating Cellular Based Products and Solutions, will share his insight on the Internet of Things industry at the Florida event in February.
By: Maurice Nagle nexVortex announced successful certification testing between nexVortex SIP Trunking and TE-SYSTEMS' anynode SBC to support Microsoft Teams Direct Routing.
By: Laura Stotler Orange has once again selected Ericsson as its MSP in five countries and will also deploy the Ericsson Operations Engine to incorporate AI, automation and machine learning into its operational model.
By: Maurice Nagle Datto Inc is expanding, and as part of these efforts announced the selection of Aligned Energy's Salt Lake Metro data center. The selection should support MSPs nicely moving forward.