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Last Updated: 11:40 PM EST - Aug 11, 2020

EdgeXFoundry's Sixth Sense: New Release, Five Million Downloads

Linux Foundation's EdgeXFoundry is celebrating this week, having reached an important milestone, with over five million container downloads only …

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VoIP Supply Signs on as a Platinum Sponsor for ITEXPO and MSP Expo 2021, the #TECHSUPERSHOW

VoIP Supply has signed on a Platinum sponsor for ITEXPO and MSP Expo, the #TECHSUPERSHOW, being held February 9 - 12, …

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Colorado Call Center Using Virtual Assistant for Unemployment Support Line

Virtual call center agents have been used to help companies expand their hours, offer additional support and decrease overhead. They'…

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G12 Announces Cloud PBX Integration with Microsoft Teams

G12 announced a new Cloud PBX integration solution for Microsoft Teams that enables seamless integration with the Teams platform.

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LATEST FROM COMMUNITIES

Alcatel-Lucent Enterprise, RingCentral Release Cloud Communications Rainbow

Today, Alcatel Lucent Enterprise and RingCentral announced a strategic partnership to offer the co-branded cloud solution, Ra…

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Oklahoma Call Center Devoted to Contact Tracing to Reduce Coronavirus Spread

An Oklahoma call center with nearly 240 agents has been working for the State Health Department since June to help reduce the…

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Web-Based Retirement Planning Software For Consumers

Are you a do-it-yourself type who loves to have control of your finances? So many more people now handle their own investment…

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CallMiner, Intradiem Announce Partnership

Intradiem and CallMiner announced a partnership to bring together leading contact center technologies to enhance customer sat…

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4 Best Examples of AI Application in Real World in 2020

Artificial Intelligence has taken the world by storm as we have seen the technology to grow over the years and crawl into var…

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7 Reasons Patients and Providers Prefer Telehealth

Telehealth services are booming, and it's not just because of the COVID-19 pandemic. Virtual visits are so popular that the m…

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India Re-skills Workforce for AI Age

New research from Microsoft shows half of India's workforce will be ready for the AI economy within the next six to 10 years.…

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Does using a VPN on a trusted network make sense?

Some internet users wonder if using VPN on a trusted network makes sense. After all, there are only people in the network tha…

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Online Casinos Gear for Faster Payouts

At a time when everyone seems to be in a rush, the last thing you need is a lengthy delay on your casino withdrawals. Getting…

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Things You Must Know Before Venturing Into Online Sports Betting

If you're too excited about getting started with online sports betting, know that there are a ton of things that must be asse…

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Telinta Adds Auto-provisioning Profiles for New Grandstream and Yealink Phones

Telinta has added three new phones from Grandstream and Yealink to its list of auto-provisioned devices to make it …

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The Big CX Leap to Cloud: Beyond Contact Center

With a surge in contact center activity, in large part being created by the pandemic, agility and the ability to …

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New Jersey Opens New Unemployment Call Center

While call centers across the country have seen a spike in demand - or at least a change in the way …

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TransNexus Assisting Service Providers with Open Source CPS

TransNexus announced today plans to provide service providers with open source software for Call Placement Service (CPS) - vital to Out-…

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IoT Time Podcast S.5 Ep.23 Honeywell Smart Buildings

In this episode of IoT Time Podcast, Ken Briodagh sits down with Himanshu Khurana, CTO, Honeywell Building Solutions, to talk …

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Philippines Senator Urges Labor Department to Investigate Call Center Employee Complaints

The global COVID-19 pandemic has changed the call center landscape. Call center, once packed and bustling operations, have had …

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