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Last Updated: 10:03 AM EST - Aug 31, 2016

Modern Marketing Creates Emotional Bond with Consumers
By: Tracey E. Schelmetic
The days of static, one-way marketing - presenting an image and hoping customers get it - are long over. Marketing is becoming a two-way process, in which consumers have as much hand in defining the brand as the company itself. …

Aspect Adds Another Award to Trophy Case
By: Maurice Nagle
In today's customer service-driven world, supporting an omni-channel approach is no small task. From ensuring the proper tools and processes to selecting personnel, everything is much easier said than done. That said, software firms are enabling workforce …

ADTRAN Unveils SDN Orchestration for Access Networks
By: Paula Bernier
ADTRAN has introduced its Mosaic Cloud Platform, a control and orchestration solution for the company's Software Defined Access architecture.

SAP Joins Growing Move Toward One-Stop App Shopping
By: Steve Anderson
Just recently, we heard about how BrandLamp was bringing a complete marketplace setup for marketing services, allowing users to compare prices, locations, and similar factors from one handy guide. Now, SAP is looking to do something similar by putting its …

Iron Mountain, Virtustream Combine to Make a New Silver Lining in the Cloud
By: Steve Anderson
Cloud-based services and software are an increasingly large part of our everyday work lives. There are more applications and more use cases for cloud-based systems than ever before, and now, a new combined effort in the market is …


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