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Last Updated: 8:00 AM EST - Jun 22, 2017

New Mobile IoT Platform Launches for Fan Experience
By: Ken Briodagh
With a recent announcement, QWASI Media, a communication technology company, has launched qLOYALTY, an Internet of Things (IoT)-enabled solution designed to manage Fan Communication.

AI Won't Replace Human Contact Center Agents Anytime Soon
By: Tracey E. Schelmetic
Gartner has predicted that, by 2020, 85 percent of all customer interactions will no longer be managed by humans. This isn't to say that humans won't be involved. People still like the personal touch and human thinking that …

NTT SD-WAN Now Global
By: Maurice Nagle
In a recent announcement, NTT Communications unveiled its global SD-WAN offering, which touts a 100 percent software defined network to support the delivery of SD-WAN services. The software-defined architecture is backed by more than 75 local cloud …

The Internet of Things and the Evolution of Elderly Care
By: Special Guest
The baby boom and increased life expectancy are two elements that contribute to the high aging population in the US.

Thuraya IP M2M Service Launches to Connect the Internet of Remote Things
By: Ken Briodagh
New Thuraya service enables applications in utilities, logistics, oil and gas, and renewable energy


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