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Last Updated: 9:00 PM EST - Jan 21, 2018

How Will IoT and Edge Computing Change Business in 2018?
By: Special Guest
As business leaders and IT decision-makers continue to make digital transformation a top priority in 2018, the Internet of Things (IoT) will become one of the biggest enterprise technology trends.

Zayo Picks Versa for SD-WAN
By: Paula Bernier
Zayo Group has tapped Versa Networks to provide it with an SD-WAN solution. SD-WAN offerings from Zayo come in two options: managed and unmanaged. The managed option includes network monitoring and performance problem troubleshooting assistance.

CounterPath Positioning for Japanese Market Expansion
By: Maurice Nagle
This week, CounterPath announced a new distribution agreement with Unified Communications Co., Ltd to augment its presence in the Japanese market. Specifically targeting the SMB space, Unified Communications Co., Ltd can offer CounterPath's Bria and Stretto platform to customers …

Unpredictability in Call Centers
By: Mandi Nowitz
Call center employers are supposed to forecast schedules based on the history of call volumes. However, there are times when these volumes can prove unpredictable. In those situations, quick thinking is involved, unless instability has become a way of life. …

Gemalto Platform Enables Software Monetization
By: Paula Bernier
Gemalto is emphasizing the monetization aspects of its platform for software providers. And it has launched a YouTube software monetization channel to tell that story.


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