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Last Updated: 9:20 AM EST - Aug 20, 2019

IoT Time Podcast S.4 Ep.24 Orro
By: Ken Briodagh
In this episode of IoT Time Podcast, Ken Briodagh sits down with Colin Billings, CEO and Founder, Orro, to talk about responsive home lighting systems, Smart Homes, Smart Cities and more!

Kakapo Systems Takes Omnichannel to the Next Level with Email Queues for BroadSoft
By: Stefania Viscusi
Broadsoft end user applications developer Kakapo Systems, has announced a new email queues option that it says addresses a pressing need for contact centers today. As customers are using the speed and ease of email to reach out to companies, …

Why Gamification is a Game-Changer for Call Centers
By: Special Guest
In this conversation with Nancy Jamison and Jim Noble, we learn a few of the things that help Noble stand out from the crowd with its gamification platform for call centers.

Fusion Forges Ahead with Enhanced UCaaS Release
By: Maurice Nagle
Fusion announced the arrival of the new and improved FusionWorks Pro UC, enhancing the cloud communication provider's robust UCaaS platform and extending the functionality of the Fusion MobileConnect UC solution.

SkySwitch Brings Vectors 2019 to Orlando to Educate Channel on Rising UCaaS Opportunity
By: Erik Linask
Skyswitch has announced Vectors 2019, its annual UCaaS user group conference, will take place at the Loews Sapphire Falls Resort in Orlando, Florida, October 27-30.


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