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Last Updated: 3:00 PM EST - Nov 11, 2019

More Than Half of US Businesses Have Yet to Adopt Unified Communications According to New Report
By: Juhi Fadia
Ribbon this week made a new announcement saying they will reveal the key findings from the North American results of its Unified Communications (UC) Market Insights survey during a roadshow in six major cities in the U.S and Canada …

Semafone Announces Data-driven Call Center Solution
By: Maurice Nagle
This week, Semafone announced the arrival of Intelligence+, a real-time data analytics solution integrated within Cardprotect Voice+.

The Value of Older Workers in the Contact Center
By: Tracey E. Schelmetic
While many column inches are regularly devoted to the idea of managing younger workers from the Millennial generation, it's easy to forget that there are still a lot of Baby Boomers in the U.S. workforce. Whether by choice …

Axcient Announce Axcient X360 at IT Nation
By: Arti Loftus
Denver-based Axcient Inc., an award-winning leader in business availability and cloud migration solutions for Managed Service Providers (MSPs), last week announced the launch of Axcient X360.

SenRa and McWane come together to Enable Smart Water Metering in India
By: Juhi Fadia
India's economy is largely dependent on its agriculture, and water shortages not only affect families and communities, but can have a disastrous effect on the economy.


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