By: Juhi Fadia With the emergence of new technologies addressing the improvement of Customer Experience (CX), ongoing changes to what we used to refer to as contact center and customer service offerings, the evolution of CRM and other systems which claim they can …
By: TMCnet News TMCnet has launched the Cybersecurity Excellence Awards to recognize current market leaders ass well as innovators and disruptors paving the way for better security for business across all industries.
By: Stefania Viscusi Telestax, a provider of CPaaS enablement for communications service providers worldwide is bringing this benefit to more of its partners with the announcement that its Restcomm CPaaS platform can be completely white labeled.
By: Maurice Nagle Ooma Senior Director of Business Channel Sales Dave Beagle has joined the Channel Advisory Board of CompTIA. Beagle is tasked with documenting, analyzing and identifying the tech buyer's journey, exploring the roles of vendors, distributors and providers.