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Last Updated: 9:40 AM EST - Feb 24, 2017

Dovetale Uses Image Recognition to Unite Influencers and Brands
By: Frank Griffin
Dovetale has launched a new platform that brings social media influencers and brands together based on image recognition and machine learning for YouTube, Instagram, Twitch and Twitter.

Grey Routes: A Service Provider's Worst Nightmare
By: Maurice Nagle
Grey route messaging refers to application-to-person (A2P) messages that originate outside of authorized networks, and infiltrate service provider networks by exploiting traffic channels designated specifically for P2P messaging.

What to Know About Influencer Marketing
By: Steve Anderson
It's a powerful new tool, but what are the important things to know about social media influencers and influencer marketing?

Survey Identifies Contact Center Superstars
By: Tracey E. Schelmetic
While competency and accessible information are elements of hiring and training as well as core technologies in the contact center, quick decision making and timely information are often a result of good scheduling practices.

Thales Issues Healthcare Data Threat Report: Digitization Creates Security Risk
By: Ken Briodagh
Thales, a deployment house of critical information systems, cybersecurity and data security, has announced the results of its 2017 Thales Data Threat Report, Healthcare Edition, which was issued in conjunction with analyst firm 451 Research.


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