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Last Updated: 3:40 PM EST - Oct 18, 2019

Homeland Security Warns of Chinese Cyber Attacks on MSPs
By: Laura Stotler
The Homeland Security Department is warning MSPs about the potential threat of cyber attacks linked to the Chinese government. The APT10 threat group has been targeting MSPs as part of a strategic initiative to amplify the impact of attacks.

VoIP Providers Can't Afford to Ignore One-Way Audio
By: Erik Linask
Dr. Michael Wallbaum from Voipfutures joined me recently for a Webinar discussing one-way voice and answering the questions any VoIP provider needs to answer.

What is 'Self-Scheduling' in the Contact Center?
By: Tracey E. Schelmetic
Traditionally, call center scheduling solutions have been built with numbers in mind rather than people. But call centers are made of people, so inflexible scheduling solutions that don't acknowledge that can often run afoul of human problems. Some believe …

AT&T and Vodafone Business Collaborate on Automotive Solutions
By: Chrissie Cluney
AT&T and Vodafone Business have partnered on accelerating IoT connectivity and innovation in the automotive industry.

Facebook Workplace Grows Steadily, Continues Advancing Features
By: Stefania Viscusi
While its ability to compete fiercely with tools like Slack on the market is hotly contested, it has held its ground and continues to grow steadily. At most recent count, the company said it now has 3 million paid users …


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