TOP STORIES
New Call Center and Machine Learning Research Tool Designed to Improve Healthcare Outreach
A team of researchers has developed a tool that utilizes call center scheduling and machine learning to improve the outcomes …
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Infiot Launches with AI-Powered Intelligent Access for Remote IoT Devices
Infiot has unveiled its Intelligent Access platform, a cloud-delivered intelligent thin wireless edge that supports wired, wireless and cellular …
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Scorebuddy Combines LMS and Quality Management in a Single Platform
Scorebuddy, a contact center quality assurance solution provider based in Dublin, Ireland, recently announced that it has released a new …
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Honeywell Unveils Solution for Connectivity and Visibility into Cloud Systems for Fire Safety
Honeywell recently launched the first tools from its new suite of Connected Life Safety Services (CLSS), which is the company'…
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LATEST FROM COMMUNITIES
Winners of the 2020 IoT Evolution 5G Leadership Award Announced
TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the…
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Semos Cloud Shows Off Innovative HR Tools at SAP SuccessConnect EMEA
HR Tech company Semos Cloud provides Human Capital Management platforms that integrate with SAP technology and its SuccessFac…
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5 Compelling Reasons Why Today's Businesses Needs Podcasts
Today, everyone knows about the existence of podcasts. This form of leisure is not new: already in the early 2000s, podcasts …
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5 Ways to Improve Customer Service via Technology
While customer service still relies heavily on human involvement, technology is what separates the great from the good. There…
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5 Ways Covid-19 Has Changed Society and People's Lives
COVID-19 has affected society in a number of ways from school closures to Zoom and Canvas outages as the world goes virtual. …
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Starting an Internet Business
There's a certain thrill that comes with embarking on a new adventure and starting up an internet business is definitely that…
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Talkdesk Teams with Calldesk for Conversational AI in Contact Centers
European pioneer in AI-powered voice agents, and Talkdesk, a cloud contact center provider for enterprises, have partnered up…
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Lifesize Partners with Omilia to Bring Conversational AI to the Contact Center
Immersive enterprise communications solutions provider LifeSize recently announced it partnered up with conversational AI sol…
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Sustainability in Business: Looking at USANA Health Sciences as a Model for Better Business Practices
As we have moved into another new decade in this millennium, a growing number of companies are realizing that sustainability …
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What Is PPC Management And How Does It Benefit Businesses?
Pay-per-click (PPC) marketing, sometimes called pay-per-impression marketing or pay-per-click advertising, has existed for qu…
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