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Last Updated: 11:00 AM EST - Aug 03, 2020

EdgeXFoundry's Sixth Sense: New Release, Five Million Downloads

Linux Foundation's EdgeXFoundry is celebrating this week, having reached an important milestone, with over five million container downloads only …

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VoIP Supply Signs on as a Platinum Sponsor for ITEXPO and MSP Expo 2021, the #TECHSUPERSHOW

VoIP Supply has signed on a Platinum sponsor for ITEXPO and MSP Expo, the #TECHSUPERSHOW, being held February 9 - 12, …

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Colorado Call Center Using Virtual Assistant for Unemployment Support Line

Virtual call center agents have been used to help companies expand their hours, offer additional support and decrease overhead. They'…

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G12 Announces Cloud PBX Integration with Microsoft Teams

G12 announced a new Cloud PBX integration solution for Microsoft Teams that enables seamless integration with the Teams platform.

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LATEST FROM COMMUNITIES

Cloud Concepts Master Agency Becomes an Edify Labs Channel Partner

Edify Labs is a two-year-old global communications platform company specializing in customer service and call center solution…

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IoT Time Podcast S.5 Ep.27 Wi-Sun Alliance

In this episode of IoT Time Podcast, Ken Briodagh sits down with Phil Beecher, President and CEO, Wi-SUN Alliance, to talk ab…

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Verint Takes Home Two Stevie Awards

Verint announced it has earned two 2020 Stevie Awards: "Best Customer Engagement Initiative" and the "Sales or Customer Servi…

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CallTower Announces CT Cloud Unite Teams Integration

CallTower announced that CT Cloud Unite now operates with Microsoft Teams Direct Routing, opening the door to a comprehensive…

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Connecticut-based LeBlanc Communications Changes Name to Cumulus Communications

LeBlanc Communications, a Redding, Connecticut-based telephone and computer network equipment and software reseller and servi…

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How Can Technology Help with Online Marketing this 2020?

The world panicked as a small virus that started from the east paved its way to every major city around the globe. One by one…

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Moisture and Mold Control Companies' Solutions to Moisture Problems

Moisture and mold are some of the problems you can encounter in your household. If left untreated, can leave an unhygienic an…

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A Pet to Keep: The Trends of Technology in Raising a Pet at Home

Pets are no longer just animals. Many people consider them as members of the family. Dogs and cats are the common domesticate…

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Fixed wire testing matters. Here's how it works.

As the country opens back up, it's a hopeful return to business as somewhat usual! Many production and retail buildings are s…

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Telinta Adds Auto-provisioning Profiles for New Grandstream and Yealink Phones

Telinta has added three new phones from Grandstream and Yealink to its list of auto-provisioned devices to make it …

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The Big CX Leap to Cloud: Beyond Contact Center

With a surge in contact center activity, in large part being created by the pandemic, agility and the ability to …

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New Jersey Opens New Unemployment Call Center

While call centers across the country have seen a spike in demand - or at least a change in the way …

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TransNexus Assisting Service Providers with Open Source CPS

TransNexus announced today plans to provide service providers with open source software for Call Placement Service (CPS) - vital to Out-…

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IoT Time Podcast S.5 Ep.23 Honeywell Smart Buildings

In this episode of IoT Time Podcast, Ken Briodagh sits down with Himanshu Khurana, CTO, Honeywell Building Solutions, to talk …

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Philippines Senator Urges Labor Department to Investigate Call Center Employee Complaints

The global COVID-19 pandemic has changed the call center landscape. Call center, once packed and bustling operations, have had …

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