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Last Updated: 9:40 AM EST - Aug 23, 2017

Keeping the Contact Center on Schedule
By: Paula Bernier
Call center scheduling software can generate savings and provide other important benefits.

How to Succeed as a Contact Center Agent
By: Paula Bernier
Here's a quick rundown of some tips on how contact center agents can best serve their customers, their employers, and - ultimately - themselves.

Pulse Introduces 10GBASE-T Ethernet Connector Modules
By: Paula Bernier
Pulse Electronics Networking BU has introduced a family of 1x2 and 1x4 10GBASE-T Ethernet Connector Modules.

IDEA Showcase Opens Applications for Startup Competition and Expands Event at ITEXPO
By: TMC
TMC today announced IDEA Showcase will return with a new startup pavilion at ITEXPO being held February 14-16, 2018 at the Greater Ft. Lauderdale/Broward County Convention Center, Fort Lauderdale, Florida.

Big Names Converge On Bengaluru As Host To Major IoT Conference
By: Arti Loftus
The city of Bengaluru will this month be host to India's most extensive IoT conference.


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