By: Special Guest Success rarely occurs in a silo, particularly in today's hyper-connected, hyper complex world; as such, success often has many parents. In the current business environment, the right partnerships bring tremendous value to an organization. This is especially true …
By: Maurice Nagle WebRTC, an area of vast potential and much hype, is primed and poised to make much of the fodder reality. Across the communications developer landscape we are seeing innovative ways of deploying this game-changing technology, and on the most …
By: Tracey E. Schelmetic Finally, it's important to consider the merits of a good workforce management solution if your company relies on customer support personnel who are not all located under the same roof. Thanks to the cloud delivery model today, workforce management …
By: John Casaretto Microsoft Corporation has rebranded its machine learning tools portfolio to the name Microsoft Cognitive Services. The announcement was made last week at the company's Build Developer Conference in San Francisco. The project has been ongoing for some time under …
By: Tara Seals Verizon Communications is going forward with its virtualization strategy, with a plan to add 16 more data centers to its wireline and wireless infrastructure by the end of the year.