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Last Updated: 5:40 PM EST - Mar 22, 2017

Facebook, Nokia Break Submarine Transmission Records
By: Paula Bernier
Facebook has been doing submarine cable transmission field trials with Nokia. And the pair recently revealed those efforts have yielded some record-breaking results.

IBM Watson Aims to Improve Call Center, IVR CX
By: Paula Bernier
At its IBM Interconnect event today, the tech giant is introducing the IBM Watson Voice Gateway. It can act as a cognitive self-service agent, directly interacting with customers over the telephone, and can connect conversations between call center agents …

VoIP Gateways Enable the Mobile Workforce
By: Alicia Young
Thanks to the growing popularity of the mobile workforce, companies are turning to VoIP to update their systems. VoIP gateways can be used to convert their old technology to newer VoIP solutions.

Phone Numbers Important for Protecting Mobile Identity
By: Laura Stotler
Cybercrime and identity fraud are on the rise, and service providers and telecom companies are at risk. But most businesses have tools in place to protect customers' identities, including individual phone numbers used for authentication.

Big Growth Ahead for WebRTC
By: Steve Anderson
The market for WebRTC solutions is set to grow in rapid fashion from 2016 to 2023, according to word from Credence Research.


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