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Last Updated: 11:20 AM EST - Sep 18, 2018

Ciena Tech Key to Tele2 Network Transformation
By: Maurice Nagle
Network operator Tele2 Netherlands announced the deployment of the Ciena 6500 packet-optical transport platform. The Ai enabled platform will support Tele2's initiative to meet growing demands for video data traffic.

Getting in Tune with Customer Service
By: Paula Bernier
Music can act as a form of escapism. That can be useful if a person is at the dentist, experiencing turbulence while flying, or even awaiting help in a call center queue.

Billionaire Gets Behind Effort to Lift UAE Ban on Calling Apps
By: Paula Bernier
Billionaire reportedly asks UAE telecom leaders to lift ban on OTT-based free calling apps.

Louisiana Law Firm Finds Success with Advanced Audio Conferencing
By: Paula Bernier
Louisiana law firm works with Advanced to create state-of-the-art connected conference room.

New Verticals Targeted by Hosted VoIP Provider
By: Maurice Nagle
Today, Convey Services Channel Accelerator program announced the availability of new hosted voice solutions. Mango Voice and ComTec Cloud deliver robust communications experiences, armed to support a number of verticals.


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