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Last Updated: 1:20 AM EST - Apr 10, 2020

CitNOW Chooses Vonage for Contact Center and Business Communications
By: Maurice Nagle
Vonage announced CitNOW is leveraging its fully integrated contact center and unified communications solutions to enhance customer engagement while expanding presence.

TMC Labs Recognizes Winners of 2019 CUSTOMER Innovation Award
By: TMCnet Staff
TMC Labs recognizes innovators in the Customer Experience space who are helping organizations future-proof their businesses while maximizing customer interactions.

DSC Delivers SMBs Remote Collaboration
By: Maurice Nagle
Data Storage Corporation (DSC) unveiled a new remote collaboration solution to lend support to small and business-sized businesses. The business continuity, disaster recovery and cloud solution provider promises a smooth transition to working from home.

UK-based AI Company Introduces CoronaBot to Handle Basic Call Center Queries
By: Tracey E. Schelmetic
The need for effective, timely customer support is always present, but during times of global emergencies, the need becomes even more urgent. Most call centers today are operating in crisis modes, whether with home-based and remote agents, or in …

Nokia Rolls Out New Wi-Fi 6 Mesh Router
By: Chrissie Cluney
Nokia has added a new Wi-Fi 6 Beacon to its whole-home WiFi portfolio, according to a recent release.


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