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Last Updated: 12:00 AM EST - May 28, 2020

Don't Let COVID-19 Get Call Quality Down
By: Maurice Nagle
The coronavirus pandemic has caused wholesale change to the world. The workforce is home, leveraging the innovation of the digital age to remain productive and achieve business goals. It is a watershed moment, as reliance on the cloud, UC, testing …

Chinese AI Leader iFlytek Announces Key Partnership While Under Fire for Alleged Surveillance Role
By: Laura Stotler
Chinese AI and voice recognition company iFlytek has announced a strategic partnership with mobile security company 360. The move comes as the company is under fire for allegedly working with the CCP's surveillance efforts, tied to massive human rights …

MEF 3.0 Certified Service Provider Count Reaches 24
By: Maurice Nagle
In March, MEF unveiled the first wave of MEF 3.0 Certified Service Providers naming Comcast Business, PCCW Global Spectrum Enterprise, Telia Company. This week, MEF announced there are now 24 certified MEF 3.0 service providers, delivering a combined …

Avaya Names Telarus Newest Master Agent in Canada
By: Maurice Nagle
Avaya announced an agreement with Telarus Canada enabling the Master Agent to offer the Avaya Cloud Office by RingCentral UCaaS solution via its network of partners across the Great North.

NYC DOITT Turns to Twilio for Contact Tracing Program
By: Maurice Nagle
The New York City Department of Information Technology and Telecommunications (DOITT) announced the selection of Twilio for SMS and Voice as part of its COVID-19 tracing program.


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