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Last Updated: 6:00 PM EST - Sep 21, 2014

CallTower Implements WebRTC with Variable Options
By: Phil Edholm
Voxbone and CallTower announced this week that CallTower is using the Voxbone international Dial Network to extend CallTower Complete 2013 for Lync, to the PSTN. As part of the agreement, Voxbone will provide CallTower's multinational customers with geographical, mobile …

Wheelings & Dealings: Top Level Domain Auction Action Hits Big with Amazon's Purchase
By: Steve Anderson
Recently, the Internet Corporation for Assigned Names and Numbers (ICANN) launched the second of what was described as auction(s) of last resort. Designed to offer up control of top-level domain names, the auction proved surprisingly brisk as three …

BlueLeap Connector Achieves Oracle Validated Integration with Oracle Service Cloud- Leveraging WebRTC
By: Peter Bernstein
It is clear that one of the areas where WebRTC will have a huge impact is in accelerating the move of contact centers to the cloud. In fact, one of the facilitators for the move is in the integration of …

Kandy: A View from the Inside
By: Mae Kowalke
GENBAND recently unveiled its new real-time communications platform-as-a-service, Kandy, and company executives are enthusiastic about the platform in the way that only a visionary service offering can excite.

Breach at Home Depot Affects 56 Million Cards
By: Joe Rizzo
I think that it is safe to say that after last holiday season's raid on credit and debit card information from stores such as Target made everyone wonder just how secure information is. You would also expect, at least …


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