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Last Updated: 7:20 AM EST - Apr 23, 2014

Call Accounting Can Protect and Increase Efficiency for Healthcare Organizations
By: Tracey E. Schelmetic
Hospitals and other healthcare facilities are in a state of flux today. With the advent of the Affordable Care Act, many of them are seeing an influx of new patients. Changes to insurance rules and regulations are creating some challenges …

Time-shifted TV: TiVo Says Broadcasters Losing Millions in Ad Revenue
By: Tara Seals
A new look at time-shifted primetime TV viewing from TiVo Research, studying what was watched between four to seven days after a program's live airing (Live+4 to Live+7), has revealed large increases in commercial viewership when …

Crowdfunding Fits The Growing Wearable Technology Market Like a Glove
By: Matt Paulson
Crowdfunding is a concept that is met with both praise and criticism these days. On the one hand, it is an excellent way to drum up some money from interested parties without having to ask for a risky investment while …

Cloud APIs Mean Less Integration Fuss with a New Contact Center Platform
By: Tracey E. Schelmetic
As contact centers increasingly adopt cloud-based platforms, they are finding that they're getting more than simply a call center solution that's more affordable. The cloud offers multiple benefits to contact centers, including broader feature sets, flexibility with …

Coin Terra Ships 5,000th Bitcoin Miner 10 Weeks After Production
By: Michael Guta
Currently there are dozens of digital currencies in the marketplace, but Bitcoin is the only one making any news because it is the most popular crypto currency, and it had the unfortunate incident of losing hundreds of millions of dollars …


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