- COMMUNITIES
TMCnet's Online Communities™
- PUBLICATIONS
TMCnet Magazines
Internet Telephony Magazine
Click here to read latest issue
Subscribe for FREE - Click Here
CUSTOMER
Click here to read latest issue
Subscribe for FREE - Click Here
Cloud Computing Magazine
Click here to read latest issue
Subscribe for FREE - Click Here
IoT EVOLUTION MAGAZINE
Click here to read latest issue
Subscribe for FREE - Click Here - EVENTS
TMCnet Events
- MSP Expo
[May 16 - 17, 2018] - The Smart City Event
[June 4 - 5, 2018] - Industrial IoT Conference
[June 6 - 7, 2018] - AstriCon
[October 9 - 11, 2018] - Fog World Congress
[October 1 - 3, 2018] - Asterisk World
[January 28 - 31, 2019] - Business Intelligence Summit
[January 28 - 31, 2019] - The Blockchain Event
[January 28 - 31, 2019] - CVx (ChannelVision Expo)
[January 28 - 31, 2019] - Communications Applications Expo
[January 28 - 31, 2019]
- Industrial IoT Conference
[January 28 - 31, 2019] - IoT Evolution Expo
[January 28 - 31, 2019] - IoT Evolution Healthcare Conference
[January 28 - 31, 2019] - IoT Security 4.0 Conference
[January 28 - 31, 2019] - ITEXPO
[January 28 - 31, 2019] - LPWAN EXPO
[January 28 - 31, 2019] - MSPExpo
[January 28 - 31, 2019] - SD-WAN Conference & Expo
[January 28 - 31, 2019] - The Smart City Event
[January 28 - 31, 2019]
- MSP Expo
- AWARDS
- TECHNOLOGIES
TMCnet's Technology Sites
- MORE NEWS
- BLOGS
- MORE
TMCnet Resources
About TMCnet
Subscriptions
TOP STORIES
Last Updated:
6:20 PM EST -
Apr 26, 2018
Mitel Going Private, Managed Services Giant with Rackspace on the Horizon?
By: Erik Linask
Mitel is once again in the news. The 45-year-old communications provider has been on the buying end of multiple transactions in its quest to transform itself from a legacy to a modern provider. Most recently, it bought ShoreTel …
Amazon's Ring Adopts Aspect WFM Solution
By: Paula Bernier
Ring has tapped Aspect Software to provide it with a workforce management solution. Aspect Via will be the exclusive WFM solution for more than 1,000 customer service agents at the home security company, which tech giant Amazon acquired earlier …
Good to Great: How QM Helps You on That Journey
By: Paula Bernier
Striving to improve by setting goals, making plans, learning, changing based on that new knowledge, and continually striving to get better and stronger is a great way to be. That's what quality monitoring is all about.
How the Cloud Breathes New Life into VDI
By: Special Guest
Virtual Desktop Infrastructure (VDI) came onto the scene just over a decade ago, and businesses got excited about providing desktop functionality for a lower cost. Most of the excitement faded, though, as companies began to implement VDI. Infrastructure became the …
Engaged Agents are Exceptional Agents
By: Maurice Nagle
The contact center environment is notorious for high attrition rates. However, an engaged workforce is a positive workforce, and one to stick around. Engaging a crew of grizzled customer service vets or even a group of greenhorns can prove quite …
MUST READ FROM OUR MAGAZINES
MORE NEWS
LATEST FROM CHANNELS AND COMMUNITIES
- Good to Great: How QM Helps You on That Journey
- Ubuntu Releases Security, Multi-cloud, Container and AI OS
- New York Power Authority Selects C3 IoT to Enable Sustainable Energy Goals
- How the Cloud Breathes New Life into VDI
- The Gig Economy Reaches the Call Center
- Amazon's Ring Adopts Aspect WFM Solution
- Mitel Going Private, Managed Services Giant with Rackspace on the Horizon?
- Mitel Going Private, Managed Services Giant with Rackspace on the Horizon?
Recently added Online Communities
CLICK HERE
TO LEARN MORE ABOUT ONLINE COMMUNITIES
Latest SD-WAN News
DOWNLOAD CENTER
LATEST FROM THE BLOGS
LATEST VIDEOS
UPCOMING WEBINARS
ADVERTISEMENTS
