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Last Updated: 5:00 AM EST - Jul 05, 2020

Soluno Unveils Slack Telephony

Cloud communications provider Soluno announced Slack integration and the arrival of Slack Telephony. With Slack Telephony, users gain a seamless …

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Is Blockchain Really a Decade Away? Current Events Tell Us Otherwise

Blockchain is being applied in a multitude of industries to solve transparency and privacy challenges, just to name a couple. …

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Versature Takes On Canada with Telarus Partnership

Versature announced a partnership with Telarus, to add its cloud-based communications solutions to the Telarus portfolio for Canadian businesses.

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Equinix Expands Dallas Campus with Data Center and 5G Testing Center

Equinix has expanded its Dallas Infomart Data Center campus with the opening of a new $142 million International Business Exchange …

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Amazon Ramps Up Customer Support in India

Amazon is anticipating a surge in online shopping traffic over the next 6 months as holiday seasons and shutdowns occur. …

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LATEST FROM COMMUNITIES

Nine9 Keeps Talent Connected with Vonage Messages API

Nine9 is leveraging the Vonage Messages API to keep in contact with clients while physical offices remain closed.

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Soluno Unveils Slack Telephony

Cloud communications provider Soluno announced Slack integration and the arrival of Slack Telephony. With Slack Telephony, us…

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Is There Asbestos in Your House? What To Look For

If you're living in an old house, it's essential to find out if there's asbestos in your dwelling. However, it's quite challe…

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Ways for companies to show their employees extra appreciation during these strange times

There's no denying Covid-19 has shook the (business) world to its core. Some companies are struggling, other - mostly tech re…

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3 SEO Techniques To Supercharge Your Social Media Marketing

Social media platforms are by far the most powerful and important digital marketing platforms available. As well as offering …

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Crucial features to look for in a Call Center Software

Tired of your weak call center system messing up the critical operations leading to havoc altogether? Or missed out on many o…

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How Technology Has Changed the Way Vacuum Cleaners Work

Modern vacuum cleaners are becoming more automated, thereby delivering convenience and reducing time spent on cleaning jobs. …

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Versature Takes On Canada with Telarus Partnership

Versature announced a partnership with Telarus, to add its cloud-based communications solutions to the Telarus portfolio for …

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Telinta Makes Provisioning for IP Phones Easy Adds Grandstream and Yealink

Springfield, New Jersey-based Telinta, a provider of cloud-based white label VoIP switching and billing solutions, works to p…

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Bright Pattern Takes Hurtigruten Call Center Remote During COVID-19

For Hurtigruten, a Norwegian-based luxury travel company, the need to maintain excellent customer service levels while keepin…

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Telinta Adds Auto-provisioning Profiles for New Grandstream and Yealink Phones

Telinta has added three new phones from Grandstream and Yealink to its list of auto-provisioned devices to make it …

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The Big CX Leap to Cloud: Beyond Contact Center

With a surge in contact center activity, in large part being created by the pandemic, agility and the ability to …

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New Jersey Opens New Unemployment Call Center

While call centers across the country have seen a spike in demand - or at least a change in the way …

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TransNexus Assisting Service Providers with Open Source CPS

TransNexus announced today plans to provide service providers with open source software for Call Placement Service (CPS) - vital to Out-…

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IoT Time Podcast S.5 Ep.23 Honeywell Smart Buildings

In this episode of IoT Time Podcast, Ken Briodagh sits down with Himanshu Khurana, CTO, Honeywell Building Solutions, to talk …

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Philippines Senator Urges Labor Department to Investigate Call Center Employee Complaints

The global COVID-19 pandemic has changed the call center landscape. Call center, once packed and bustling operations, have had …

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