By: Maurice Nagle Nectar announced Diagnostics for Teams Direct Routing from Microsoft Ignite. The solution provides IT admins with unprecedented visibility into the communications network, and intern enhances the end-user experience.
By: Stefania Viscusi Workforce Insight has announced the acquisition of Presence of IT Workforce Management North America, LLC. The merger will allow Workforce Insight to deliver an end-to-end suite of WFO solutions for the market.
By: Maurice Nagle Calabrio announced a change to its c-suite, appointing Josh Jabs to the role of Chief technology Officer. Jabs will report to President and CEO Tom Goodmanson, while former CTO Brian Humenansky will transition to the position of Chief Architect.