Welcome to TMCnet.com
WIMAX.TMCnet.com – Coming May 2008 |    ITEXPO West begins in:   Register Now!
Columnists:
Date Description Presenters Sponsor
Thursday,
May 15 , 2008
12:00pm EST
9:00am PST

The Five Reasons Enterprises Should Move From an IVR to a Voice Portal

Ian Jacobs
Strategic Analyst
Frost & Sullivan

Kimberley Drobny
Director of Enterprise Solutions Marketing
Intervoice

Tim Gray
Web Editor
Technology Marketing Corporation
Tuesday,
May 20, 2008
1:00pm EST
10:00am PST

IPv6 in the World of VoIP: Crucial
Upgrade or Major Technical Challenge?

Oleg Goryunov
Chief Marketing Officer
MERA Systems

Vitaly Potapov
Senior Sales Manager
MERA Systems

Erik Linask
Associate Editor
Technology Marketing Corporation
Wednesday,
May 21, 2008
2:00pm EST
11:00am PST

Key Considerations for Planning and Deploying Unified Communications Successfully


Mitchell Hershkowitz
National Practice Manager, Converged Communications
Dimension Data

Erik Linask
Associate Editor
Technology Marketing Corporation
Thursday,
May 22, 2008
2:00pm EST
11:00am PST

The Complete Managed Hosted VoIP Solution from AT&T. How Can You Benefit?

Aron Talwar
Lead Product Marketing Manager
AT&T

Joe Osborne
Founder and CEO
NetComp Communications Group, Inc.

Erik Linask
Associate Editor
Technology Marketing Corporation
Wednesday,
June 11, 2008
11:00am EDT
8:00am PDT

Why Primus Built Its Popular New Service Using SIPdev.org's SDP With Open Source Frameworks: A Scalability & Innovation Case Study

Matt Stein
Vice President,
New Technology and Services
Primus Telecommunications Canada Inc.

Kenneth M. Osowski
Vice President of Marketing and Product Management
Pactolus Communications Software Corp.

Erik Linask
Associate Editor
Technology Marketing Corporation
Tuesday,
June 24, 2008
11:00am EST
8:00am PST

Using KPI’s to Optimize the Network


Gaurang Kalyanpur
Director of Services Marketing
Tekelec

Erik Linask
Associate Editor
Technology Marketing Corporation
Thursday,
June 26, 2008
11:00am EST
8:00am PST

Top Trends in Mobile Value-Added Services


Brough Turner
CTO
NMS Communications

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

DSW Steps Out with Self-Service

Antonio Colicchio
Director of Customer Operations
DSW

Jay Emmons
VP Customer Operations
Voxify

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Unified Communications for the
Contact Center

Michael Sheridan
Senior Vice President, Strategy and Marketing
Aspect Software

Art Schoeller
Director of Industry Initiatives
Microsoft

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Taming OPEX and CAPEX using Network-adaptive SBCs

Yaser Mujahed
Chief Architect
Veraz Networks

Brian Partridge
Director
Yankee Group

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Communications Enabled Business Services

Trevor Baca
Vice President of Software Engineering
Jaduka

Ken Camp
Independent Consultant

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Hosted Customer Care Solutions:
Are They Gaining Traction?

Ken Landoline
Program Manager, Customer-Centric Strategies
Yankee Group

Carole Altman
Software as a Service (SaaS) Product Manager
Interactive Intelligence

Stephen Kowarsky
EVP
CosmoCom, Inc.
Archived Webinar

Series 3 - How Do You Analyze and Support Critical Success Factors in Contact Centers?

Allyson Boudousquie
Director of Business Process Marketing PerformanceEdge Group
Aspect Software

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

How SMBs and VARs Can Benefit from Hosted VoIP in 2008 and Beyond

Dave Immethun
Sr. Director of Sales
8x8, Inc.

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Deploying Speech Automation Using
a Hosted Solution

Brad Schorer
SVP Marketing and Business Development
VoltDelta

Craig DiAngelo
Director of Business Affairs
VoltDelta

Tim Moynihan
Vice President Global Marketing and Channels
Envox

Tracey E. Schelmetic
Editorial Director
Customer Interaction Solutions magazine, Dot Commentary
Archived Webinar

Secure SIP Trunking: What You Need to Know

Steven Johnson
President
Ingate Systems

Dan York
Director, Voxeo and Chair
VOIPSA

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Series 2 - Hire right, Analyze right, Train right – Secrets to Success for the Contact Center

Allyson Boudousquie
Director of Business Process Marketing PerformanceEdge Group
Aspect Software

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

CRM Integration Best Practices: Taking the Pain Out of the Call Center

Paul Nussbaum
VP of Marketing
AMC Technology

Tracey E. Schelmetic
Editorial Director,
Customer Interaction Solutions magazine, Dot Commentary
Archived Webinar

IP Convergence Means Channel Convergence

Tom Scearce
VP of Market Development
Speakeasy

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Microsoft Office Communications Server 2007 — considerations for voice integration

Faye McClenahan
Head of Strategic Marketing
Aculab

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

“Grandstream One Button SIP Trunking Eliminates Errors and Serves up a Host of Service Providers”

W. Khris Kendrick
Senior Director Business Development Manager
Grandstream Networks Inc.

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

The Transition to VoIP: Five Business Signs that Indicate it’s Time

Tim Passios
Director, Solutions Marketing
Interactive Intelligence Inc.

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Migrating from Legacy Voice Mail
Solutions to Unified Communications

Blair Pleasant
President & Principal Analyst
COMMfusion LLC

Hardy Myers
President and CEO
Applied Voice and Speech Technologies, Inc. (AVST)

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Series 1 - Bottom of the Ninth – Can Your Agents Keep Your Customers?

Allyson Boudousquie
Director of Business Process Marketing PerformanceEdge Group
Aspect Software

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Learn How to Host Revenue-Producing
VoIP Services

Sara Hughes
Director, Applications Product Marketing
GENBAND

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar

Building IMS Applications: Five Key Principles

Ken Lee
Director of WW Product Marketing
BEA

Andy Smolensk
Director of Technical Alliances
Intervoice

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Value-Added Services: A New Strategic Role for Support
John Ragsdale
VP of Research
the SSPA

Robert Bell
VP of Customer Support
Eclipsys
Archived Webinar Optimizing Agent Productivity with
Desktop Integration
Francis Carden
CEO
OpenSpan

Erik Linask
Associate Editor
Technology Marketing Corporation

Archived Webinar

Divide to Conquer: Meeting the Needs of 3G Wireless with Multicore Technology
Alan Gatherer
Chief Technical Officer Communications Infrastructure Group
Texas Instruments

Markus Levy
President
Multicore Association
Archived Webinar

Inter-Network Mediation in
multimedia networks

Dave Gladwin
VP of Product Marketing
Newport Networks

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar SIP Trunking for the SMB
Eric Eckman
Director and Product Manager
Broadvox

Kerry Garrison
trixbox Community Director
Fonality

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Fax - SIP+T.38 to the Rescue
Alan Percy
Director of Business Development
AudioCodes

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Call Recording – Evolving from TDM to VoIP by Transitioning Challenges into Opportunities!
Karen Van Blarcum
Product Manager of Voice Recording
AudioCodes

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Remote Agents: Taking Full Advantage
of the IP Contact Center
Tim Passios
Director, Solutions Marketing
Interactive Intelligence Inc.

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar All-in-one IP-PBX network appliance
initiates the “M” in IMS
W. Khris Kendrick
Senior Director Business Development Manager
Interactive Intelligence Inc.

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Building a Business Case for Remote Support
John Ragsdale
VP of Research
the SSPA

Robert Bell
VP of Customer Support
Eclipsys
Archived Webinar Balancing Cost Effectiveness with a Commitment to Service Leveraging Speech Technologies in Your Contact Center
Thomas M Chamberlain
Director, Business Process Marketing
Aspect Software

Remus Siclovan
Senior Systems Analyst
Health Net, Inc.

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Multi Service Business Gateways (MSBG) – "Critical success factors for building and deploying Multi Service Business Gateways (MSBG)"
Rajesh Kumar
Asst Vice President, Product Management.
Aricent

Abhijit Naik
Senior Business Development Manager
Aricent

Jas Tremblay
Director of Marketing for Segment Marketing
LSI

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Measure Service Robustness, Reduce Costly Service Downtime and Customer Churn for Maximum ROI. Don't Get Caught with Your Pants Down!
Peter Fetterolf, Ph.D.
Principal
Network Strategy Partners

Adam Stein
Vice President Marketing
Mu Security

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Building Carrier Networks Using COTS Technology Optimize the cost of Delivering Network Services
Arnold E. Ness
Arnold E. Ness P.Eng., M.B.A., CTO
America’s Next Generation Network Team

Prasad Kallur
Vice President of Strategic Marketing
Interphase Corporation

Vikram Mehta
President and CEO
Blade Network Technologies, Inc.

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Speech Mythbusters: Debunking 10 Common Myths about Voice Automation
Jeff Foley
Solutions Marketing Manager,
Care Business Unit
Nuance Communications

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Help Your Employees Reach Their Performance Goals -- and Yours
Bill Grambley
Senior Director of Marketing and Product Management
Performix

Erik Linask
Associate Editor,
Technology Marketing Corporation

Archived Webinar Unified Convergence and Business Continuity
Max Schroeder
SVP
FaxCore, Inc. (Moderator)

Don Gant
VP, Channel Marketing and Business Development
Iwatsu Voice Networks

Wendell Black
Vice President
Oracle Contact Center Anywhere

Howard Lubert
Ph.D, Managing Partner
and Senior Analyst
SafeHatch, LLC
Archived Webinar Creating a Centralized Global Command Center for Workforce Management, IT, Telecom, HR Management
Glenn L. Gustafson
IEX Totalview Workforce Administrator
Chase Home Lending

Tracey E. Schelmetic
Editorial Director
nter@ction Solutions magazine
Archived Webinar Rethinking the Case for Hosted IVR: VoIP Impact on Transport Cost Changes the Equation
James Harvey
Vice President
First Data Voice Services

Dan Miller
Sr. Analyst and Founder
Opus Research

Erik Linask
Associate Editor
Technology Marketing Corporation
Archived Webinar Ensuring Call Quality With SIP Trunking
Bill Casey
SVP, Marketing
Reignmaker Communications

Dave Martin