Webinar Schedule

Date	Description	Presenters	Sponsor
Thursday, May 15 , 2008 12:00pm EST 9:00am PST Register Now	The Five Reasons Enterprises Should Move From an IVR to a Voice Portal	Ian Jacobs Strategic Analyst Frost & Sullivan Kimberley Drobny Director of Enterprise Solutions Marketing Intervoice Tim Gray Web Editor Technology Marketing Corporation
Tuesday, May 20, 2008 1:00pm EST 10:00am PST Register Now	IPv6 in the World of VoIP: Crucial Upgrade or Major Technical Challenge?	Oleg Goryunov Chief Marketing Officer MERA Systems Vitaly Potapov Senior Sales Manager MERA Systems Erik Linask Associate Editor Technology Marketing Corporation
Wednesday, May 21, 2008 2:00pm EST 11:00am PST Register Now	Key Considerations for Planning and Deploying Unified Communications Successfully	Mitchell Hershkowitz National Practice Manager, Converged Communications Dimension Data Erik Linask Associate Editor Technology Marketing Corporation
Thursday, May 22, 2008 2:00pm EST 11:00am PST Register Now	The Complete Managed Hosted VoIP Solution from AT&T. How Can You Benefit?	Aron Talwar Lead Product Marketing Manager AT&T Joe Osborne Founder and CEO NetComp Communications Group, Inc. Erik Linask Associate Editor Technology Marketing Corporation
Wednesday, June 11, 2008 11:00am EDT 8:00am PDT Register Now	Why Primus Built Its Popular New Service Using SIPdev.org's SDP With Open Source Frameworks: A Scalability & Innovation Case Study	Matt Stein Vice President, New Technology and Services Primus Telecommunications Canada Inc. Kenneth M. Osowski Vice President of Marketing and Product Management Pactolus Communications Software Corp. Erik Linask Associate Editor Technology Marketing Corporation
Tuesday, June 24, 2008 11:00am EST 8:00am PST Register Now	Using KPI’s to Optimize the Network	Gaurang Kalyanpur Director of Services Marketing Tekelec Erik Linask Associate Editor Technology Marketing Corporation
Thursday, June 26, 2008 11:00am EST 8:00am PST Register Now	Top Trends in Mobile Value-Added Services	Brough Turner CTO NMS Communications Erik Linask Associate Editor Technology Marketing Corporation
Upcoming Webinars	Stay Tuned for these Upcoming Webinars: May 14, 2008 May 15, 2008 June 10, 2008 June 25, 2008 July 15, 2008 October 15, 2008	Sponsored by : Grandstream ININ FurstPerson Aculab Volt Delta Volt Delta	Contact Us: Contact TMC to put on your own Webinar!
Archived Webinar	DSW Steps Out with Self-Service	Antonio Colicchio Director of Customer Operations DSW Jay Emmons VP Customer Operations Voxify Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Unified Communications for the Contact Center	Michael Sheridan Senior Vice President, Strategy and Marketing Aspect Software Art Schoeller Director of Industry Initiatives Microsoft Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Taming OPEX and CAPEX using Network-adaptive SBCs	Yaser Mujahed Chief Architect Veraz Networks Brian Partridge Director Yankee Group Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Communications Enabled Business Services	Trevor Baca Vice President of Software Engineering Jaduka Ken Camp Independent Consultant Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Hosted Customer Care Solutions: Are They Gaining Traction?	Ken Landoline Program Manager, Customer-Centric Strategies Yankee Group Carole Altman Software as a Service (SaaS) Product Manager Interactive Intelligence Stephen Kowarsky EVP CosmoCom, Inc.
Archived Webinar	Series 3 - How Do You Analyze and Support Critical Success Factors in Contact Centers?	Allyson Boudousquie Director of Business Process Marketing PerformanceEdge Group Aspect Software Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	How SMBs and VARs Can Benefit from Hosted VoIP in 2008 and Beyond	Dave Immethun Sr. Director of Sales 8x8, Inc. Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Deploying Speech Automation Using a Hosted Solution	Brad Schorer SVP Marketing and Business Development VoltDelta Craig DiAngelo Director of Business Affairs VoltDelta Tim Moynihan Vice President Global Marketing and Channels Envox Tracey E. Schelmetic Editorial Director Customer Interaction Solutions magazine, Dot Commentary
Archived Webinar	Secure SIP Trunking: What You Need to Know	Steven Johnson President Ingate Systems Dan York Director, Voxeo and Chair VOIPSA Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Series 2 - Hire right, Analyze right, Train right – Secrets to Success for the Contact Center	Allyson Boudousquie Director of Business Process Marketing PerformanceEdge Group Aspect Software Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	CRM Integration Best Practices: Taking the Pain Out of the Call Center	Paul Nussbaum VP of Marketing AMC Technology Tracey E. Schelmetic Editorial Director, Customer Interaction Solutions magazine, Dot Commentary
Archived Webinar	IP Convergence Means Channel Convergence	Tom Scearce VP of Market Development Speakeasy Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Microsoft Office Communications Server 2007 — considerations for voice integration	Faye McClenahan Head of Strategic Marketing Aculab Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	“Grandstream One Button SIP Trunking Eliminates Errors and Serves up a Host of Service Providers”	W. Khris Kendrick Senior Director Business Development Manager Grandstream Networks Inc. Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	The Transition to VoIP: Five Business Signs that Indicate it’s Time	Tim Passios Director, Solutions Marketing Interactive Intelligence Inc. Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Migrating from Legacy Voice Mail Solutions to Unified Communications	Blair Pleasant President & Principal Analyst COMMfusion LLC Hardy Myers President and CEO Applied Voice and Speech Technologies, Inc. (AVST) Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Series 1 - Bottom of the Ninth – Can Your Agents Keep Your Customers?	Allyson Boudousquie Director of Business Process Marketing PerformanceEdge Group Aspect Software Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Learn How to Host Revenue-Producing VoIP Services	Sara Hughes Director, Applications Product Marketing GENBAND Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Building IMS Applications: Five Key Principles	Ken Lee Director of WW Product Marketing BEA Andy Smolensk Director of Technical Alliances Intervoice Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Value-Added Services: A New Strategic Role for Support	John Ragsdale VP of Research the SSPA Robert Bell VP of Customer Support Eclipsys
Archived Webinar	Optimizing Agent Productivity with Desktop Integration	Francis Carden CEO OpenSpan Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Divide to Conquer: Meeting the Needs of 3G Wireless with Multicore Technology	Alan Gatherer Chief Technical Officer Communications Infrastructure Group Texas Instruments Markus Levy President Multicore Association
Archived Webinar	Inter-Network Mediation in multimedia networks	Dave Gladwin VP of Product Marketing Newport Networks Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	SIP Trunking for the SMB	Eric Eckman Director and Product Manager Broadvox Kerry Garrison trixbox Community Director Fonality Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Fax - SIP+T.38 to the Rescue	Alan Percy Director of Business Development AudioCodes Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Call Recording – Evolving from TDM to VoIP by Transitioning Challenges into Opportunities!	Karen Van Blarcum Product Manager of Voice Recording AudioCodes Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Remote Agents: Taking Full Advantage of the IP Contact Center	Tim Passios Director, Solutions Marketing Interactive Intelligence Inc. Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	All-in-one IP-PBX network appliance initiates the “M” in IMS	W. Khris Kendrick Senior Director Business Development Manager Interactive Intelligence Inc. Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Building a Business Case for Remote Support	John Ragsdale VP of Research the SSPA Robert Bell VP of Customer Support Eclipsys
Archived Webinar	Balancing Cost Effectiveness with a Commitment to Service Leveraging Speech Technologies in Your Contact Center	Thomas M Chamberlain Director, Business Process Marketing Aspect Software Remus Siclovan Senior Systems Analyst Health Net, Inc. Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Multi Service Business Gateways (MSBG) – "Critical success factors for building and deploying Multi Service Business Gateways (MSBG)"	Rajesh Kumar Asst Vice President, Product Management. Aricent Abhijit Naik Senior Business Development Manager Aricent Jas Tremblay Director of Marketing for Segment Marketing LSI Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Measure Service Robustness, Reduce Costly Service Downtime and Customer Churn for Maximum ROI. Don't Get Caught with Your Pants Down!	Peter Fetterolf, Ph.D. Principal Network Strategy Partners Adam Stein Vice President Marketing Mu Security Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Building Carrier Networks Using COTS Technology Optimize the cost of Delivering Network Services	Arnold E. Ness Arnold E. Ness P.Eng., M.B.A., CTO America’s Next Generation Network Team Prasad Kallur Vice President of Strategic Marketing Interphase Corporation Vikram Mehta President and CEO Blade Network Technologies, Inc. Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Speech Mythbusters: Debunking 10 Common Myths about Voice Automation	Jeff Foley Solutions Marketing Manager, Care Business Unit Nuance Communications Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Help Your Employees Reach Their Performance Goals -- and Yours	Bill Grambley Senior Director of Marketing and Product Management Performix Erik Linask Associate Editor, Technology Marketing Corporation
Archived Webinar	Unified Convergence and Business Continuity	Max Schroeder SVP FaxCore, Inc. (Moderator) Don Gant VP, Channel Marketing and Business Development Iwatsu Voice Networks Wendell Black Vice President Oracle Contact Center Anywhere Howard Lubert Ph.D, Managing Partner and Senior Analyst SafeHatch, LLC
Archived Webinar	Creating a Centralized Global Command Center for Workforce Management, IT, Telecom, HR Management	Glenn L. Gustafson IEX Totalview Workforce Administrator Chase Home Lending Tracey E. Schelmetic Editorial Director nter@ction Solutions magazine
Archived Webinar	Rethinking the Case for Hosted IVR: VoIP Impact on Transport Cost Changes the Equation	James Harvey Vice President First Data Voice Services Dan Miller Sr. Analyst and Founder Opus Research Erik Linask Associate Editor Technology Marketing Corporation
Archived Webinar	Ensuring Call Quality With SIP Trunking	Bill Casey SVP, Marketing Reignmaker Communications Dave Martin

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