Webinar

Upcoming Webinar Schedule

Wednesday, February 10, 2016 2:00 PM ET 11:00 AM PT

Best Practices for Migrating to Cloud UC

Sponsored by: Masergy
Presenters: Dean Manzoori, Masergy | Kristy Thomas, Masergy | Peter Bernstein, TMCnet
SPONSOR/S
Tuesday, February 23, 2016 2:00 PM ET 11:00 AM PT

From Product Fixes to Customer Success – The Key is Connected Support

Sponsored by: Support.com
Presenters: Astrid Dando, Upclick | Damien Howley, Customer Success | Carl Ford, Crossfire Media
SPONSOR/S
Thursday, February 25, 2016 2:00 PM ET 11:00 AM PT

Improve Call Center Agent Performance with Real-Time Coaching & Remote Collaboration

Sponsored by: CaféX Communications
Presenters: Kris Hopkins, CaféX Communications | Lorin Sutton, CaféX Communications | Stefania Viscusi, TMCnet
SPONSOR/S
Wednesday, March 09, 2016 1:00 PM ET 10:00 AM PT

Reinventing your IVR to control costs and delight customers

Sponsored by: Spoken Communications
Presenters: Jeff Dworkin, Ghostpoint Consulting | Jeff Gove, The Neat Company | Charlie Anderson, Spoken Communications | Stefania Viscusi, TMCnet
SPONSOR/S
Wednesday, March 30, 2016 1:00 PM ET 10:00 AM PT

Increasing Call Volume Could be a GOOD Thing! THE SOLUTION FOR ABANDONMENT IS IN YOUR CALL CENTER

Sponsored by: Jacada
Presenters: David Holmes, Jacada | Stefania Viscusi, TMCnet
SPONSOR/S

Latest Webinar News

TMCnet Webinars

Are you interested in learning more about SIP trunking, cloud-based communications, call centers, VoIP and FoIP and Carrier Ethernet Networks? Well, so are many others. Every month, TMCnet offers a variety of free webinars designed to teach you more about your favorite topics and give you a chance to ask questions to industry experts. The webinars feature a question and answer session as well as live testimonials from the best in each industry. Check back at this webinar site frequently to see upcoming webinars and information for how to register.

WEBINAR ARCHIVE

Communications Tax: 3 Critical Steps to Entering Communications Markets in Compliance

Sponsored by: CCH® SureTax®, Wolters Kluwer, The Commpliance Group, BluLogix
SPONSOR/S

Five Customer Trends Impacting Contact Centers in 2016

Sponsored by: Interactive Intelligence
SPONSOR/S