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Immigrant Detention Hearings by Conferencing Draw Detractors and Supporters

One Arizona prison has turned to video conferencing as a way to speed up immigration hearings for detainees. Beginning earlier this year, inmates at private prison Eloy have been appearing on a screen in Tucson, instead of the immigration court.

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8x8 Signs Spearhead as Master Agent
IT consulting company Spearhead Group Inc., which focuses on helping businesses choose the best managed IT and telecom services, has been selected as …

By: Stefania Viscusi | 8/23/2019

85,000 Lose Power in East Texas Due to Good Weather
85,000 SWEPCO customers in Texas were without power earlier this week because of good weather, the company claims.

By: Erik Linask | 8/23/2019

Power Outage Knocks Nissan Dealers Offline for Days
A poer outage in its data center knocked Nissan North America's systems offline for days.

By: Erik Linask | 8/22/2019

How the 5G Telco Market is Transforming with Lessons Learned from the Enterprise
In the case of 5G, signaling/control messages between nodes give way to open API calls between virtual network functions (VNF).

By: Special Guest | 8/21/2019

Groupon Boosts Customer Experience with Presence AI Purchase
Groupon announced the acquisition of AI outfit Presence AI to enhance communications between customers and vendors. Terms of the deal were not disclos…

By: Maurice Nagle | 8/21/2019

Converge Calls on RingCentral for UCaaS
Converged Technology Professionals announced a new partnership with RingCentral, naming the cloud communications company its primary UCaaS provider. T…

By: Maurice Nagle | 8/21/2019

A Telecom Industry Powered by AI
To meet a host of emerging challenges, the telecom industry is turning to AI to help improve the user experience, operate more efficiently and reduce …

By: Special Guest | 8/21/2019

Siris Affiliates Acquire TPx Communications
The enterprise managed services market is experiencing rapid growth as more and more businesses look to cloud offerings to support their future footho…

By: Stefania Viscusi | 8/21/2019

Asterisk About to Hit 25 Million Downloads
Sangoma Technologies Corporation announced the Asterisk platform is on the verge of a major milestone. As of September, the open source communications…

By: Maurice Nagle | 8/20/2019

Ribbon Protect Garners Gold Stevie
Ribbon Protect, the cloud communication provider's analytics and security solutions software platform, earned a Gold Stevie award for telecommunicatio…

By: Maurice Nagle | 8/20/2019

nexVortex Earns Inc. 5000 Spot for Ninth Year Running
nexVortex announced that for the ninth year straight the managed SIP Trunking and managed hosted voice provider has been named to the Inc. 5000 list o…

By: Maurice Nagle | 8/20/2019

UC Network Management Week in Review: WE, Star2Star, Crexendo & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…

By: Maurice Nagle | 8/17/2019

Wi-Fi Controller-less AP Managed On-premises or in the Cloud: The Choice is Yours
We decided to check out Grandstream Networks' GWN7630, a controller-less AP, which comes natively equipped with support for modern Wi-Fi standards and…

By: Biju Oommen | 8/16/2019

Crexendo UCaaS Garners Product of the Year Award
TMC's INTERNET TELEPHONY magazine announced Crexendo as a recipient of a 2019 Unified Communications Product of the Year Award for its Crexendo Cloud …

By: Maurice Nagle | 8/16/2019

License Key Tracking Boosts CLV
Boosting Customer Lifetime Value is critical to a successful software business. We recently offered insight into how a software vendor can leverage cr…

By: Maurice Nagle | 8/16/2019

Kakapo Systems Takes Omnichannel to the Next Level with Email Queues for BroadSoft
Broadsoft end user applications developer Kakapo Systems, has announced a new email queues option that it says addresses a pressing need for contact c…

By: Stefania Viscusi | 8/16/2019

888VoIP Partners with Jabra to Drive Better Communications Experiences
Now, headsets heavyweight Jabra and 888VoIP, a value-added VoIP distributor, are working together to provide its partners access to new headset option…

By: Stefania Viscusi | 8/16/2019

Star2Star Communications Announces Citrix Ready Status
Communications solutions provider Star2Star has announced the company's products and application framework are now "Citrix Ready."

By: Stefania Viscusi | 8/16/2019

Earthquakes Name 8x8 Official Cloud Communications Partner
8x8 announced a multi-year Earthquakes sponsorship, serving as the MLS squad's official cloud communications and contact center partner for its commun…

By: Maurice Nagle | 8/15/2019

Avaya IP Office Newest Addition to Windstream Enterprise Portfolio
Windstream Enterprise (WE) announced a new addition to its managed communications portfolio, Avaya IP Office. The UCaaS service offers users of the no…

By: Maurice Nagle | 8/15/2019

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