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Your AI Agent Isn't a Phone System
Enterprise AI voice agents do not replace business phone systems-they depend on communications infrastructure to route calls, transfer conversations, …
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Telcos Have Working AI Agents, Becoming AI-Native Is the Harder Part
Operators are moving agentic AI into production, but they have to address the harder challenges of legacy systems, data architecture, governance, work…
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Push-to-Talk Over Cellular: The Future of Frontline Enterprise Communications Has Already Arrived
Push-to-Talk over Cellular (PoC) is modernizing frontline enterprise communications by combining radio-style group calling with nationwide cellular an…
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The Five Layers of Agentic Voice
The Five Layers of Agentic Voice framework helps enterprise buyers and technology teams understand how telephony, communications infrastructure, AI ag…
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The PBX Isn't Dead: It's Becoming the Operating System for Revenue Growth
AI-powered voice agents are transforming the traditional business phone system into an intelligent orchestration platform designed to drive enterprise…
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The Forgotten 70%: Enterprise Communication Is Finally Catching Up to the Deskless Workforce
8x8 Resolve is a new mobile-first critical communications and incident management platform designed to help enterprises reach deskless workers across …
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When Seconds Matter, Estonia Is Making Sure the Warning Gets Through
Estonia is expanding its EE-ALARM public warning system with end-to-end Cell Broadcast and hybrid alerting capabilities designed to deliver faster, mo…
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From Artisan Roots to Global Ambition, Robertet Is Building the Network Foundation for Manufacturing, Compliance, and AI
Robertet has selected GTT Communications to modernize connectivity across 50 global sites, building a more resilient network foundation to support man…
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The Channel Advantage: How Industry Recognition Helps Companies Recruit, Retain, and Grow Partners
The 2026 INTERNET TELEPHONY Channel Excellence Awards recognize communications and technology companies delivering partner-first channel programs buil…
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TMC Labs and INTERNET TELEPHONY Announce Winners of 2026 Innovation Awards
The 2026 INTERNET TELEPHONY TMC Labs Innovation Award winners show how AI, connectivity, analytics, and operational intelligence are converging to hel…
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2026 TMC Labs INTERNET TELEPHONY Innovation Winners Advance Operational Intelligence
The 2026 INTERNET TELEPHONY TMC Labs Innovation Award winners show how AI, connectivity, analytics, and operational intelligence are converging to hel…
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TMCnet Announces Winners of the 2026 Unified Communications Product of the Year Awards
The Unified Communications Product of the Year Awards recognize the most innovative and impactful unified communications products and solutions the ma…
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Your AI Agent Isn't a Phone System
Enterprise AI voice agents do not replace business phone systems-they depend on communications infrastructure to route calls, transfer conversations, enforce policies, integrate workflows, and orchestrate interactions between AI, employees, customers, and business applications.
Read More
Telcos Have Working AI Agents, Becoming AI-Native Is the Harder Part
Operators are moving agentic AI into production, but they have to address the harder challenges of legacy systems, data architecture, governance, workforce change, and turning network intelligence into new revenue.
Read More
Push-to-Talk Over Cellular: The Future of Frontline Enterprise Communications Has Already Arrived
Push-to-Talk over Cellular (PoC) is modernizing frontline enterprise communications by combining radio-style group calling with nationwide cellular and Wi-Fi coverage, cloud-based dispatch, location tracking, messaging, video, and integration with existing radio systems.
Read More
The Five Layers of Agentic Voice
The Five Layers of Agentic Voice framework helps enterprise buyers and technology teams understand how telephony, communications infrastructure, AI agents, business systems, and business outcomes work together to create scalable, production-ready AI voice architectures.
Read More
The PBX Isn't Dead: It's Becoming the Operating System for Revenue Growth
AI-powered voice agents are transforming the traditional business phone system into an intelligent orchestration platform designed to drive enterprise revenue growth.
Read More
The Forgotten 70%: Enterprise Communication Is Finally Catching Up to the Deskless Workforce
8x8 Resolve is a new mobile-first critical communications and incident management platform designed to help enterprises reach deskless workers across SMS, voice, WhatsApp, and mobile app channels while improving acknowledgment tracking and auditability.
Read More
When Seconds Matter, Estonia Is Making Sure the Warning Gets Through
Estonia is expanding its EE-ALARM public warning system with end-to-end Cell Broadcast and hybrid alerting capabilities designed to deliver faster, more resilient emergency communications nationwide.
Read More
From Artisan Roots to Global Ambition, Robertet Is Building the Network Foundation for Manufacturing, Compliance, and AI
Robertet has selected GTT Communications to modernize connectivity across 50 global sites, building a more resilient network foundation to support manufacturing operations, regulatory compliance, cloud systems, and AI-driven innovation.
Read More
The Channel Advantage: How Industry Recognition Helps Companies Recruit, Retain, and Grow Partners
The 2026 INTERNET TELEPHONY Channel Excellence Awards recognize communications and technology companies delivering partner-first channel programs built around enablement, recurring revenue, cloud communications, AI, cybersecurity, and long-term MSP and advisor success.
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TMC Labs and INTERNET TELEPHONY Announce Winners of 2026 Innovation Awards
The 2026 INTERNET TELEPHONY TMC Labs Innovation Award winners show how AI, connectivity, analytics, and operational intelligence are converging to help enterprises improve resiliency, visibility, and real-time decision-making across communications, healthcare, infrastructure, and supply chain enviro…
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2026 TMC Labs INTERNET TELEPHONY Innovation Winners Advance Operational Intelligence
The 2026 INTERNET TELEPHONY TMC Labs Innovation Award winners show how AI, connectivity, analytics, and operational intelligence are converging to help enterprises improve resiliency, visibility, and real-time decision-making across communications, healthcare, infrastructure, and supply chain enviro…
Read More
TMCnet Announces Winners of the 2026 Unified Communications Product of the Year Awards
The Unified Communications Product of the Year Awards recognize the most innovative and impactful unified communications products and solutions the market in 2026.
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L1 Agents and the Future of Telecom
Discover how role-based L1 agents and agentic AI are transforming CSP network operations from reactive troubleshooting to predictive, autonomous intelligence with governed execution and cross-domain insights.
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Evergent Thinks Agentic AI Can Fix Telecom's Churn Problem
Evergent's new Agentic Revenue Orchestration Platform aims to help telecom providers reduce churn, improve customer retention, accelerate offer creation, and turn subscriber data into real-time revenue intelligence.
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Hybrid Meetings Still Feel Broken; Owl Labs Is Trying to Fix Them
Owl Labs has launched the Meeting Owl 5 Pro with new hybrid meeting features, enterprise management capabilities, and upcoming software updates aimed at improving meeting equity for distributed teams.
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The Laptop Deployment Bottleneck MetTel Wants to Remove
MetTel has launched Connected Laptop as a Service, combining pre-provisioned device delivery, multi-carrier cellular connectivity, and lifecycle management to help enterprises simplify global laptop deployment.
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INTERNET TELEPHONY Announces Winners of the 2026 SD-WAN Product of the Year Awards
The SD-WAN Product of the Year Awards recognize companies delivering scalable, secure, and high-performance solutions that are redefining how enterprises design, deploy, and manage their connectvity.
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Telesystem Tackles One of Microsoft's Biggest Problems: Teams Calling Deployment Complexity
Telesystem's new EasyRoute solution aims to simplify Microsoft Teams Direct Routing deployments, helping organizations activate enterprise voice faster while reducing the complexity of traditional Teams calling setup.
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26North's Intermedia Deal Is a Bet on Partner-Led Cloud Communications
26North's acquisition of Intermedia is another sign that a channel-first, partner-driven strategy offers superior economics and a massive advantage in deploying enterprise UCaaS/CCaaS and AI solutions to SMBs.
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Why Telecom's AI Future Depends on a Smarter Access Control Foundation
To scale autonomous network operations and multi-agent systems, telecom operators must transition from fragmented, human-centric Role-Based Access Control (RBAC) to a centralized policy-based access control (PBAC) foundation that governs AI agents and data access at machine speed.
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