Latest News

Amdocs Shows How CSPs Can Capitalize on Enterprise Opportunities

By: Greg Tavarez    6/5/2023

A recent report, titled "Every Move Counts: Enterprise Lessons and Growth Opportunities," shed light on the performance of CSPs in meeting the unique communication requirements of enterprises.

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Innovative Solution Gives Shure-fire Conferencing Experience

By: Greg Tavarez    6/5/2023

Shure is extending its Microflex Ecosystem portfolio with a bold new audio solution for meeting rooms that delivers microphone, loudspeaker and DSP technology in one device.

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Latest Broadband Forum Specification Unleashes Network Flexibility, Agility and New Features

By: Stefania Viscusi    6/2/2023

Technical Report-459 provides improved resiliency, scalability, and faster deployment times for operators. It will also provide more reliable and consistent services for end users.

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Logitech Introduces Rally Bar Huddle for Better Small Meeting Experiences

By: Stefania Viscusi    6/2/2023

Logitech has released a new Rally Bar Huddle that is focused on delivering equitable video conference meetings with ease.

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UniVoIP Brings Teams Voice Integration to the Telarus Supplier Portfolio

By: Erik Linask    6/1/2023

UCaaS provider UniVoIP has joined the Telarus supplier portfolio, bringing its voice solutions for Microsoft Teams to the Telarus partner community.

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Samuel Wilson Set to Lead 8x8 into the Future

By: Erik Linask    5/31/2023

Finally, 2 years after the departure of longtime CEO Vik Verma, 8x8 hopes it has found a new CEO who will successfully lead it to new growth in a crowded UCaaS market.

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Phone Calls Are Still Key for Customer Acquisition

By: Stefania Viscusi    5/31/2023

Ruby uncovered that phone calls are still key when it comes to addressing customer concerns in real-time and understanding changing business realities.

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Nearly Every US State Files Against Avid Telecom over Billions of Illegal Robocalls

By: Alex Passett    5/31/2023

At least 48 U.S. states are suing Avid Telecom for allegedly routing 7.5 billion illegal and spoofed robocalls to millions of residents on the Do Not Call Registry.

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Ribbon Simplifies and Accelerates Service Providers' Support for Zoom Phone

By: Greg Tavarez    5/31/2023

Ribbon Communications announced an extension to its Ribbon Connect portfolio, Ribbon Connect for Zoom.

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Bridging Digital Divides: Nokia and MetaLINK to Provide Broadband Access to Rural Areas

By: Alex Passett    5/31/2023

Nokia announced that it has been selected by MetaLINK to provide fixed wireless access coverage and boost broadband network capacity in Northwest Ohio, Northeast Indiana, and parts of Southern Michigan.

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Law Firm Jackson Lewis PC Taps 8x8 for Integrated Communications

By: Tracey E. Schelmetic    5/31/2023

Integrated cloud communications platform provider 8x8 Inc. announced that national employment law firm Jackson Lewis P.C. chose the 8x8 XCaaS integrated cloud contact center and unified communications platform.

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DriveNets Sets New Standard for AI Networking

By: Greg Tavarez    5/31/2023

DriveNets' Network Cloud-AI is an innovative AI networking solution designed to maximize the utilization of AI infrastructures and improve the performance of large-scale AI workloads.

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Telco Transformation: Brightspeed and Alianza's UCaaS Partnership

By: Erik Linask    5/25/2023

Brightspeed and Alianza have launched a partnership to deliver a suite of next-generation voice and unified communications (UCaaS) services to previously underserved areas.

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Juniper and ServiceNow Enable Seamless End-to-End Automation

By: Greg Tavarez    5/25/2023

Juniper and ServiceNow partnership eliminates multi-layer, multivendor solutions and boost network deployment and operational efficiencies while reducing costs.

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Prepared Businesses Outmaneuver Ransomware Resurgence

By: Greg Tavarez    5/25/2023

In its Corvus Risk Insights Index, a compilation of industry trends and data analysis, Corvus found that 2022 witnessed a notable decline in ransomware incidents. However, the beginning of 2023 is seeing a resurgence.

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Texas Lone Star Network Partners with Ribbon Communications to Boost Network Capacity

By: Stefania Viscusi    5/24/2023

Texas Lone Star Network chose Ribbon Communications to enhance the capacity of its statewide transport network.

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Holland America Line Guests Say Smooth Sailing with Starlink

By: Greg Tavarez    5/24/2023

Holland America Line is one of the cruise lines utilizing Starlink on its Pinnacle Class ship Koningsdam, now sailing in Alaska.

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Windstream Enterprise Partners with Fortinet to Launch LAN Services

By: Stefania Viscusi    5/23/2023

IT managed services provider Windstream Enterprise announced its teaming up with Fortinet to offer customers better network security.

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Lifesize Enters Asset Purchase Agreement with Enghouse Systems, Reorganizes Capital Structure

By: Stefania Viscusi    5/23/2023

Lifesize Inc. has announced its latest move to reorganize capital structure and benefit its customers with an Asset Purchase Agreement (APA) that it has signed with Enghouse Systems.

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United Group and Enghouse Networks to Transform Business Communication in Southeast Europe

By: Greg Tavarez    5/23/2023

Enghouse Networks announced its partnership with United Group to deliver the next generation of messaging services in Southeast Europe.

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ServiceNow and NVIDIA Redefine Enterprise IT with Generative AI

By: Greg Tavarez    5/22/2023

ServiceNow and NVIDIA have joined forces to unleash the potential of generative AI within enterprise IT.

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T-Mobile Shatters Barriers with Uplink Speeds in 5G Advancement

By: Greg Tavarez    5/22/2023

Partnering with Nokia and Qualcomm Technologies, T-Mobile reached uplink speeds surpassing 200 Mbps in a 5G data call.

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Scammers Continue to Shift Tactics as Robocalls Decline in April

By: Greg Tavarez    5/18/2023

The month of April saw a reduction in robocalls, in general, by 13% compared to March, according to Robokiller. The total for April was 5 billion robocalls.

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Spectrum Enterprise Takes Cybersecurity to the Next Level

By: Greg Tavarez    5/18/2023

Spectrum Enterprise announced the addition of Secure Access with Cisco Duo and Cloud Security with Cisco+ Secure Connect to its portfolio of cybersecurity products.

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MiaRec Picks ChatGPT for New AI-driven Call Summary Feature

By: Stefania Viscusi    5/17/2023

MiaRec, a company that provides conversational intelligence and quality management solutions for contact centers, has launched a new Automatic Call Summary feature driven by AI.

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OOMA: VoIP for Business is Still the Best Choice

By: Stefania Viscusi    5/17/2023

Ooma remains hopeful and steadfastly promotes the advantages of VoIP to encourage more business users to transition

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STIR/SHAKEN Framework Pushes Back Against Illegal Robocalls and Caller ID Spoofing

By: Greg Tavarez    5/17/2023

The robocall mitigation framework in the U.S has reduced the year-on-year growth of fraudulent losses to illegal robocalling in the region by 85% between 2022 and 2023, according to Juniper Research.

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A Federated Approach to AI: A Zoom-Anthropic Partnership

By: Alex Passett    5/17/2023

Zoom has announced its investment in partner Anthropic to support new research roadmaps and AI systems. Anthropic's AI will strengthen Zoom's federated approach across its platform, as well.

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Aura Turns Tables on Scammers Using AI

By: Greg Tavarez    5/17/2023

Aura, a provider of all-in-one digital protection for consumers, launched its proprietary AI-powered Call Assistant as part of a suite of enhancements to protect consumers from phone and text message scams.

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SMS Firewalls Will Reduce Fraud, Save Operators Billions Over Next 4 Years

By: Stefania Viscusi    5/16/2023

The rate at which SMS-based scams and phishing attempts are occurring today may finally see a dip soon as SMS firewalls increase in adoption.

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Actions and Consequences: XCast Labs Sued by the FTC for Network Misuse

By: Alex Passett    5/16/2023

After investigations, the FTC is suing XCast Labs for assisting and facilitating telemarketers in actioning hundreds of millions of illegal robocalls to U.S. consumers.

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Living Tomorrow and Extreme Reimagine the Power of Networking for Tomorrow

By: Greg Tavarez    5/16/2023

The Living Tomorrow Innovation Campus selected Extreme Networks as its network connectivity partner to develop and validate groundbreaking technology-driven experiences and products.

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Legos Bolsters Customer Trust with Ribbon's STIR/SHAKEN Solution

By: Erik Linask    5/15/2023

Legos has partnered with Ribbon to comply with France's looming STIR/SHAKEN deadline and help reduce robocalls and telephony-based fraud.

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Great Plains Communications Charges Network Performance with Ciena

By: Greg Tavarez    5/15/2023

Great Plains Communications, a telecommunications provider in the Midwest, chose to deploy Ciena's Coherent Routing solution and WaveLogic 5 Nano (or WL5n) technology.

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Microsoft 365 Copilot: Transforming Workflows with Generative AI

By: Alex Passett    5/15/2023

Microsoft announced the integration of generative artificial intelligence (AI) capabilities into various Microsoft 365 Copilot tools for a select group of users.

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Nextiva Debuts Marketing Enablement Platform NexConnect

By: Tracey E. Schelmetic    5/11/2023

Nextiva recently announced NexConnect, the Scottsdale, Arizona-based company's new marketing enablement platform built specifically for Nextiva's partner community.

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Next-Generation Communication Unleashed: Windstream Enterprise Transforms VoIP with Azure

By: Greg Tavarez    5/11/2023

Windstream Enterprise announced the successful migration of its VoIP platform to Microsoft's Azure for Operators clustered Call Feature Server.

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New Immersive Score Helps Organizations Prove People-Centric Threat Preparedness

By: Greg Tavarez    5/10/2023

Immersive Labs launched its Immersive Labs Resilience Score to help organizations identify weaknesses in their teams' cyber capabilities and address skills gaps to prevent or mitigate damage to their revenues and brand reputations.

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Verizon Delivers Seamless Connectivity at 2023 Formula 1 Crypto.com Miami Grand Prix

By: Greg Tavarez    5/9/2023

Verizon enhanced the network across Hard Rock Stadium to deliver a more seamless private wireless experience for 2023 Formula 1 Crypto.com Miami Grand Prix.

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Updating the Vision: To Drive Channel Growth, Nextiva Expand its Leadership

By: Alex Passett    5/9/2023

At the start of this month, conversation platform Nextiva recently announced the appointment of four new channel leaders to its team. Via this expansion, Nextiva is determined to further its partner channel and drive innovation.

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Organizations Increase Attack Surface by Changing APIs Too Often

By: Greg Tavarez    5/8/2023

According to a Data Theorem report (in partnership with Enterprise Strategy Group), 75% of organizations change or update their APIs on a daily or weekly basis, creating a significant challenge for protecting the changing API attack surface.

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Workiva Integrates CDP Questionnaires to Make ESG Reporting Easy

By: Greg Tavarez    5/8/2023

Workiva, a cloud platform for assured integrated reporting, has incorporated CDP, a disclosure system for measuring environmental impacts, into its platform.

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Edgewater Wireless Expands Patent Portfolio and Ring-Fences Leadership in Multi-Link Wi-Fi

By: Greg Tavarez    5/8/2023

Edgewater Wireless Systems submits a new patent application for its Wi-Fi spectrum slicing technology.

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Zoom and NUSO Offer Seamless and Secure Communication Experience

By: Greg Tavarez    5/8/2023

Joining Zoom's Provider Exchange as a Cloud Peering Partner for Zoom Phone is NUSO, a multi-national communications-focused SaaS provider.

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McAfee Issues Warning of AI Voice Cloning Scams

By: Greg Tavarez    5/5/2023

Seventy percent of adults are not confident that they could identify a fake email or call of someone in distress with cloned voice, according to a McAfee report.

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Precisely Collaborates with Customers Worldwide to Foster Trust in ESG Reporting

By: Greg Tavarez    5/2/2023

Precisely partnered with customers worldwide to build trust in data for effective ESG reporting processes.

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Protect Sensitive Data and Stop API Abuse with Traceable AI's Zero Trust API Access

By: Greg Tavarez    4/28/2023

In a world where cyberattacks are more sophisticated, traditional security methods may no longer be enough. That's where the likes of Zero Trust and API security come into play.

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When Edge-to-Edge Quality Matters, End-to-End Network Observability is Mission Critical

By: Arti Loftus    4/26/2023

Observability allows MSPs to understand what is happening across their environments and systems in real time, all the time.

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Comtech Secures Multiple Orders for Flexible High-Speed Modem

By: Greg Tavarez    4/26/2023

Comtech secured multiple orders for its high-speed software-defined modems, the CDM-780, from satellite operators and the U.S. Department of Defense.

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Winners of the 2023 Unified Communications Product of the Year Award Announced

By: VoIP News    4/25/2023

TMC announced the winners of the 2023 Unified Communications Product of the Year Award, presented by TMC's INTERNET TELEPHONY magazine.

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