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The Forgotten 70%: Enterprise Communication Is Finally Catching Up to the Deskless Workforce
8x8 Resolve is a new mobile-first critical communications and incident management platform designed to help enterprises reach deskless workers across SMS, voice, WhatsApp, and mobile app channels while improving acknowledgment tracking and auditability.
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When Seconds Matter, Estonia Is Making Sure the Warning Gets Through
Estonia is expanding its EE-ALARM public warning system with end-to-end Cell Broadcast and hybrid alerting capabilities designed to deliver faster, more resilient emergency communications nationwide.
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From Artisan Roots to Global Ambition, Robertet Is Building the Network Foundation for Manufacturing, Compliance, and AI
Robertet has selected GTT Communications to modernize connectivity across 50 global sites, building a more resilient network foundation to support manufacturing operations, regulatory compliance, cloud systems, and AI-driven innovation.
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The Channel Advantage: How Industry Recognition Helps Companies Recruit, Retain, and Grow Partners
The 2026 INTERNET TELEPHONY Channel Excellence Awards recognize communications and technology companies delivering partner-first channel programs built around enablement, recurring revenue, cloud communications, AI, cybersecurity, and long-term MSP and advisor success.
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TMC Labs and INTERNET TELEPHONY Announce Winners of 2026 Innovation Awards
The 2026 INTERNET TELEPHONY TMC Labs Innovation Award winners show how AI, connectivity, analytics, and operational intelligence are converging to help enterprises improve resiliency, visibility, and real-time decision-making across communications, healthcare, infrastructure, and supply chain environments.
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2026 TMC Labs INTERNET TELEPHONY Innovation Winners Advance Operational Intelligence
The 2026 INTERNET TELEPHONY TMC Labs Innovation Award winners show how AI, connectivity, analytics, and operational intelligence are converging to help enterprises improve resiliency, visibility, and real-time decision-making across communications, healthcare, infrastructure, and supply chain environments.
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TMCnet Announces Winners of the 2026 Unified Communications Product of the Year Awards
The Unified Communications Product of the Year Awards recognize the most innovative and impactful unified communications products and solutions the market in 2026.
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L1 Agents and the Future of Telecom
Discover how role-based L1 agents and agentic AI are transforming CSP network operations from reactive troubleshooting to predictive, autonomous intelligence with governed execution and cross-domain insights.
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Evergent Thinks Agentic AI Can Fix Telecom's Churn Problem
Evergent's new Agentic Revenue Orchestration Platform aims to help telecom providers reduce churn, improve customer retention, accelerate offer creation, and turn subscriber data into real-time revenue intelligence.
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Hybrid Meetings Still Feel Broken; Owl Labs Is Trying to Fix Them
Owl Labs has launched the Meeting Owl 5 Pro with new hybrid meeting features, enterprise management capabilities, and upcoming software updates aimed at improving meeting equity for distributed teams.
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The Laptop Deployment Bottleneck MetTel Wants to Remove
MetTel has launched Connected Laptop as a Service, combining pre-provisioned device delivery, multi-carrier cellular connectivity, and lifecycle management to help enterprises simplify global laptop deployment.
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INTERNET TELEPHONY Announces Winners of the 2026 SD-WAN Product of the Year Awards
The SD-WAN Product of the Year Awards recognize companies delivering scalable, secure, and high-performance solutions that are redefining how enterprises design, deploy, and manage their connectvity.
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Telesystem Tackles One of Microsoft's Biggest Problems: Teams Calling Deployment Complexity
Telesystem's new EasyRoute solution aims to simplify Microsoft Teams Direct Routing deployments, helping organizations activate enterprise voice faster while reducing the complexity of traditional Teams calling setup.
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26North's Intermedia Deal Is a Bet on Partner-Led Cloud Communications
26North's acquisition of Intermedia is another sign that a channel-first, partner-driven strategy offers superior economics and a massive advantage in deploying enterprise UCaaS/CCaaS and AI solutions to SMBs.
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Why Telecom's AI Future Depends on a Smarter Access Control Foundation
To scale autonomous network operations and multi-agent systems, telecom operators must transition from fragmented, human-centric Role-Based Access Control (RBAC) to a centralized policy-based access control (PBAC) foundation that governs AI agents and data access at machine speed.
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KnowBe4's New Teams Reporting Tool a Sign That Phishing Defense Has Moved Beyond Email
KnowBe4's new Phish Alert Button for Microsoft Teams highlights how phishing defense is expanding beyond email as cybercriminals increasingly target workplace collaboration platforms.
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TMC Announces Winners of 2026 INTERNET TELEPHONY Product of the Year Awards
Now in its 27th year, the INTERNET TELEPHONY Product of the Year Awards recognize the most innovative products and services shaping the future of VoIP and IP communications.
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Better Together: Why Scale Computing's Acquisition of Adaptiv Networks Makes Sense for the Distributed Enterprise
Scale Computing's acquisition of Adaptiv Networks signals a major shift in the edge computing market, merging cloud-native SD-WAN and SASE technology to provide a unified, scalable networking fabric for the modern distributed enterprise.
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Telinta Enhances TeliCore Platform with Seamless Zoho CRM and WorkDrive Functionality
Telinta's new integration with Zoho CRM and Zoho WorkDrive offers VoIP service providers a seamless cloud-based solution for automated call recording management and real-time customer data synchronization.
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The Voice Data Gold Mine: Your Phone System Knows More About Your Business Than Your CRM
Unified Office's EZCreateIQ platform democratizes voice analytics with no-code AI workflows and vertical-focused language models, enabling SMBs to extract actionable business intelligence from phone conversations without engineering teams or complex infrastructure.
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Conversational AI: Win-Win for Both SMBs and Partners
Small and medium-sized enterprises (SMEs) can unlock significant productivity gains and 24/7 customer self-service by adopting user-friendly Conversational AI and leveraging channel partner marketplaces to integrate sophisticated automation without enterprise-level complexity.
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SilverSky Expands Go To Market Team with Strategic Channel and Marketing Appointments
These hires mark the next phase of SilverSky's growth strategy as the company realigns its go-to-market organization to support scalable growth, channel expansion, and increased market visibility.
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BCM One Charts New Course with Pure IP Rebrand and IQ Platform Launch
BCM One accelerates its evolution into a global orchestration leader by rebranding its enterprise segment as Pure IP and launching IQ, a unified platform that simplifies complex communications management through vendor-agnostic orchestration, open APIs, and AI-powered observability.
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INTERNET TELEPHONY Magazine Names Unified Communications Excellence Award Winners for 2025
The Unified Communications Excellence Awards recognize organizations that have delivered exceptional unified communications solutions proven to improve collaboration, productivity, and business performance.
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2025 TMC Labs UC Innovation Winners Push the Boundaries of Enterprise Communications
The TMC Labs Unified Communications Innovation Awards recognize technology providers that demonstrate meaningful advancement in communication efficiency, workflow design, and real-world enterprise problem solving.
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INTERNET TELEPHONY Magazine Announces Winners of 2025 Cloud VoIP Excellence Awards
The Cloud VoIP Excellence Awards honor the providers and platforms that are redefining cloud-based voice communications.
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INTERNET TELEPHONY's 2025 Excellence Award Winners Announced
INTERNET TELEPHONY Excellence Award winners have proven their ability to deliver the reliability, scalability, efficiency, and next-generation capabilities organizations depend on to power modern communications.
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Winners of TMCnet's Teleworking Solutions Excellence Award for 2025 Announced
Teleworking Solutions Excellence winners demonstrated exceptional innovation, reliability, and performance in supporting the evolving needs of distributed and hybrid workforces.
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The Telco Opportunity in Enterprise AI Infrastructure
Telcos can lead enterprise AI with GPU-as-a-Service, edge computing, and AI-ready infrastructure-modernizing cores and monetizing data centers to power LLMs at scale.
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From Overload to Optimization: Smart Contact puts AI to Work for You
The Smart Contact concept integrates Conversational AI with cloud communications to optimize SMB workflows, boost customer satisfaction, and elevate the employee experience.
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From Huddle to Hall: Jabra and Huddly Simplify Large Room Systems for Scale
Jabra and Huddly announced a plug-and-play, Android-based large meeting room solution that unifies pro audio with AI-powered multi-camera video, MDEP security, and cross-platform compatibility.
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Seeing (and Fixing) What Users Feel: Monitoring Challenges in Microsoft-Centric Enterprises
To ensure optimal user experiences, enterprises should look at pairing Microsoft's native tools with third-party monitoring solutions that capture the entire end-to-end experience for every user.
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Supercharging U.S. SMEs: What the "One Big Beautiful Bill" Really Means for Manufacturing
The "One Big Beautiful Bill" enables U.S. SME manufacturers to modernize through expensing, write-offs, and flexible interest deductions, while prioritizing AI, IoT, and robotics.
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Bridging the Gap Between Security and Automation in Telecom Infrastructure
With 5G and disaggregation accelerating automation, telecoms must embed security from Day Zero to prevent misconfigurations and scale safely without slowing innovation.
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Snom Americas' New SVP of Sales Set to Unify Growth Across Enterprise VoIP and Hospitality in the US & CALA
In addition to elevating a leader with more than a decade of experience at Vtech, the move underscores the company's commitment to its enterprise VoIP phones business through its Snom brand.
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The FCC Just Drew a Hard Line on Robocalls. Now What?
The FCC has booted 1,200 voice providers from the phone network for failure non-compliance with caller-id requirements. Will it help and what comes next?
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Why Google's OpenHub-Powered Enterprise Collaboration Cross-Platform Interop Is a Game-Changer
NextPlane's OpenHub is powering Google's enterprise collaboration interoperability initiative, making it easier for users on different platforms to interact productively.
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BCM One Adds Familiar Face, Adnon Dow, to Executive Team
New York-based BCM One named industry veteran Adnon Dow as its Chief Strategy Officer.
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INTERNET TELEPHONY and TMCnet Announce Winners of 2025 Channel Program Excellence Awards
Winners of the 2025 Channel Excellence Award were selected for their unmatched ability to attract, empower, and elevate the top VARs, MSPs, and agents in the business.
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Telesystem Partner Program: Delivering Comprehensive Managed Solutions with a Focus on Trust
Telesystem's Partner Program delivers a foundation of transparency, responsiveness, and trust that empowers VARs, MSPs, and Telecom Consultants nationwide. With a robust Strategic Partner Program, exclusive resources, and a dedicated team of over 300 employees, Telesystem helps partners design, implement, and manage tailored cybersecurity, networki…
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Reinvent Telecom: Powering Partners with Ownership-Driven Model
Reinvent Telecom's partner-first approach delivers the technology, resources, and operational expertise needed for resellers, MSPs, and telecom providers to launch and grow successful cloud communications businesses - without significant upfront investment or sacrificing control of the customer base.
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The NUSO Difference: Control, Transparency, and Human Support
NUSO empowers MSPs with complete pricing autonomy, transparent quote-to-cash tools, and 24/7 responsive, human support, so partners can deploy UCaaS, CCaaS, and collaboration services quickly, retain control of the customer experience, and grow recurring revenue without hidden costs.
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FluentStream's Partner Program: Transparency and Flexibility Drive UCaaS Growth
FluentStream empowers channel partners nationwide with a transparent, partner-first model, innovative commission incentives, and enterprise-grade communications that help SMBs succeed.
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Calix Partner Community: Building a Global Ecosystem
By fostering a high-touch, personalized partner experience, Calix equips BSPs with the technology integrations, strategic alignment, and enablement resources they need to deliver exceptional subscriber experiences and achieve sustainable growth.
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BCN's Partner-First Model Drives Success for its Channel
For over three decades, BCN has empowered Technology Advisors with a flexible, partner-first approach to delivering managed network, cloud communications, internet, voice, and security solutions. With a nationwide footprint, expanding international presence, and a commitment to responsiveness and transparency, BCN enables Advisors to simplify compl…
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The AireSpring Advantage: A 100% Channel-Focused Approach to Managed Services
AireSpring delivers a partner-first, 100% channel-exclusive program that equips technology advisors with powerful sales tools, global connectivity solutions, and industry-leading compensation, ensuring long-term growth, customer satisfaction, and competitive advantage.
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101VOICE Accelerate Program: A Mission to Empower Channel Partners
101VOICE Accelerate delivers a partner-first approach that combines lucrative incentives, flexible engagement models, and robust marketing and technical support to help partners win more deals, retain more customers, and grow recurring revenue.
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Managed SD-WAN and SASE: An Imperative for SMB Connectivity and Security
National Wireless will integrate Adaptiv Networks SD-WAN connectivity and cloud-based Secure Access Service Edge (SASE) solutions into its Business Internet portfolio.
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Closing the STIR/SHAKEN Loopholes: Why New York's RING Act Matters
New York's Senate Bill S8470, the RING Act, seeks to address shortcomings in STIR/SHALEN adoption and enforcement.
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Unlocking Asset Intelligence: What Zeitview's Consilience Acquisition Means for Telecom Providers
For forward-thinking telecom providers, the combination of Zeitview and Consilience Analytics lays the groundwork for next-generation network deployment and resilience in a competitive landscape.
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