Latest News

Houston Airports Elevate Traveler Experience with HPE Aruba Networking

By: Stefania Viscusi    3/18/2024

Houston Airports, a key player in North America's public airport systems, announced it is enhancing traveler experiences with a significant modernization effort in collaboration with Hewlett Packard Enterprise (HPE).

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Tango Networks Unveils Global Pass: Revolutionizing Business Mobile Communications

By: Stefania Viscusi    3/18/2024

With Global Pass, subscribers gain access to a unified mobile service encompassing 14 Home countries, with additional roaming capabilities in 25 home-away countries across Europe and North America.

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Stormbreaker Ventures Eyes Future of Wireless with Investment in Global Telecom Engineering

By: Greg Tavarez    3/14/2024

A partnership between a specialized venture capital firm and a hardware and software engineering company signifies a new chapter in the race for next-generation connectivity.

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Greenlight for Odine's IPO Paves Way for Sustainable Telecom Innovation

By: Greg Tavarez    3/14/2024

Odine's approval for its IPO application allows investors to participate in the company's growth and fuels Odine's investments in research and development for its partners.

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CallCabinet Introduces Advanced AI-Driven Conversation Analytics

By: Stefania Viscusi    3/14/2024

CallCabinet released the latest version of its AI-driven call recording, conversation analytics, quality assurance, and business intelligence solution.

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US House Passes Bill to Ban TikTok, Rumble Ready to Join Consortium to Acquire App

By: Greg Tavarez    3/13/2024

The U.S. House of Representatives voted 352-65 to pass a bipartisan bill that would ban TikTok, and Rumble has expressed interest in joining a "consortium with other parties seeking to acquire and operate TikTok inside the United States."

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VIAVI Expands Test and Assurance Portfolio with Spirent Acquisition

By: Stefania Viscusi    3/13/2024

VIAVI Solutions and Spirent Communications agreed on a cash offer for the acquisition of Spirent, valued at $1,277 million.

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Zyxel Networks Offers Affordable WiFi 7 Solution for SMBs

By: Stefania Viscusi    3/13/2024

Zyxel Networks announced it is now making WiFi 7 technology more accessible for small- and medium-sized businesses.

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Logitech Unveils MX Brio: A Webcam Made for Modern Work and Streaming

By: Stefania Viscusi    3/12/2024

Logitech introduced the MX Brio/MX Brio 705 for Business, a high-end webcam that caters to the needs of both end users and enterprises.

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SCRTC Boosts Fiber Network Reliability with Adtran's ALM

By: Stefania Viscusi    3/12/2024

Adtran announced that South Central Rural Telecommunications Cooperative (SCRTC) is utilizing its ALM in-service fiber monitoring solution to proactively monitor and address issues within its fiber network.

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BlueFletch Introduces Enterprise Chat Tool to Empower Frontline Workers

By: Stefania Viscusi    3/12/2024

BlueFletch announced the availability of its latest communication tool, BlueFletch Enterprise Chat.

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Convergence, Automation, and Improved Customer Experiences: Key Trends Shaping 2024

By: Special Guest    3/11/2024

Three significant business tech trends occurring right now are convergence, automation, and shifts in user behavior away from the '"always on" mentality of the past.

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NJ TRANSIT Chooses Comcast Business to Modernize Technology Infrastructure

By: Greg Tavarez    3/8/2024

NJ TRANSIT made the strategic decision to team up with Comcast Business, to have high-performance Ethernet and internet solutions in place to support its public transportation system.

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The Rise of A2P Messaging

By: Stefania Viscusi    3/8/2024

A2P messaging, which stands for Application-to-Person messaging, sends SMS messages on behalf of a business to mobile users via software applications or web browsers.

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Spectralink Unveils Versity 97 Series: Elevating Enterprise Mobility

By: Stefania Viscusi    3/8/2024

Versity 97 is aimed at elevating mobile workforce productivity and communication and builds upon the success of the Versity 95 Series.

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VirtualPBX Unveils POTS Replacement Solution for Essential Systems

By: Stefania Viscusi    3/8/2024

VirtualPBX announced the launch of its POTS Replacement solution - an innovative system that addresses the growing challenges posed by outdated Plain Old Telephone Service (POTS) connections.

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New Enhancements to Wind River Studio Prioritize Automation and Scalability for CSPs

By: Alex Passett    3/7/2024

Wind River recently announced enhancements to its Wind River Studio that are reportedly designed to improve the aforementioned; namely, automation at scale. This will support CSPs' growth strategies when it comes to 5G-enabled services at the edge.

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Vodia PBX and VoIP.ms Offer Unified Voice and Text Solutions

By: Greg Tavarez    3/7/2024

Vodia Networks announced an upgrade to its integration with VoIP.ms that enables organizations to better manage voice calls and SMS messages directly through the intuitive Vodia PBX interface.

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EnGenius Empowers SMBs with Discounts on FIT Managed PoE Switch Line

By: Stefania Viscusi    3/7/2024

Connectivity solutions provider EnGenius Technologies announced a limited-time promotion for its FIT Managed PoE Switch line, with discounts of up to 50 percent off.

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T-Mobile, Ericsson Partner for Enterprise 5G Laptop Connectivity and Security

By: Stefania Viscusi    3/7/2024

T-Mobile announced that it was chosen by Ericsson as the 5G provider for the initial phase of its Enterprise Virtual Cellular Network (EVCN) pilot in the U.S.

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Cisco and Orange Business to Partner Again for Sustainability

By: Tracey E. Schelmetic    3/5/2024

Network and digital integrator Orange Business and technology giant Cisco announced that they've signed a Memorandum of Understanding (MoU) for a joint action plan to help reduce their greenhouse gas (GHG) emissions.

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Telcos Get AI Boost: ServiceNow and NVIDIA Partner on Generative AI Solutions

By: Greg Tavarez    3/4/2024

ServiceNow and NVIDIA have expanded their partnership to develop industry-specific generative AI solutions for the telecommunications (telco) sector.

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Tone Commander Integrates PTT into Secure SIP Phones

By: Greg Tavarez    3/1/2024

Tone Commander integrated push-to-talk, or PTT, functionality into its Assured Services SIP End Instrument.

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Business Email Compromise Targeted as Resilience Acquires BreachQuest

By: Greg Tavarez    3/1/2024

Resilience recently acquired BreachQuest, an innovative incident response technology solution, to expand its capabilities to help with the fight against BEC attacks.

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cPacket Secures $67M to Fuel Hybrid-Cloud Observability Growth

By: Greg Tavarez    2/29/2024

cPacket announced the successful closure of a $67 million funding transaction, a primary and secondary equity investment guided by funds managed by Morgan Stanley Expansion Capital.

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SMBs Pin Growth Hopes on Customer-Centric Strategies in 2024

By: Stefania Viscusi    2/29/2024

The latest "Voice of the SMBs 2024" report by Aircall, provides valuable insights into the strategies and outlooks guiding these small businesses.

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Hybrid Cloud Empowers Remote Work as Enterprise Mobility Market Soars to $63.3B by 2026

By: Stefania Viscusi    2/29/2024

Leostream, which provides a Remote Desktop Access Platform, is offering five key strategies to ensure workforces are more collaborative and productive in 2024 without sacrificing security.

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AVer's VC520 Pro3: A Step Ahead in Video Conferencing Technology

By: Greg Tavarez    2/29/2024

AVer launched the VC520 Pro3, a professional-grade video conferencing solution that integrates a HD camera with a speakerphone.

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Nokia Strengthens Network Security with GenAI Assistant

By: Greg Tavarez    2/28/2024

Nokia recently integrated its NetGuard Cybersecurity Dome software with a new telco-centric GenAI assistant.

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Vonage Communication APIs Available in Japan, Courtesy of Partnership with KDDI

By: Tracey E. Schelmetic    2/28/2024

By offering Vonage's Communications APIs and Vonage Conversational Commerce, Japanese company KDDI Web Communications can leverage Vonage's extensive experience in the Japanese CPaaS market to create an environment that makes it easier for Japanese businesses to adopt CPaaS.

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DZS Velocity V6 Fiber Access System is Being Deployed by Ontario's Vianet

By: Alex Passett    2/27/2024

DZS recently announced that Vianet, an Ontario-based CSP, is deploying the DZS Velocity V6 fiber access system to its residential and business customers.

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Barco Enhances User Experience with Microsoft Integration

By: Stefania Viscusi    2/27/2024

Barco, a provider of meeting room technology, announced it entered a formal agreement with Microsoft focusing on Teams devices.

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Telesystem Hires New Enterprise Account Manager to Further Strengthen its Team

By: Alex Passett    2/27/2024

Earlier this morning, Telesystem announced a new hire: John Hutnick will join the company's ranks as its new Enterprise Account Manager.

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Industry Veteran Pulver Joins Unified Office's Advisory Board

By: Greg Tavarez    2/27/2024

Unified Office appointed a widely recognized figure in the technology industry and a pioneer in VoIP who brings a wealth of experience and expertise to its Advisory Board of Directors.

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Jabra Introduces Cloud-Based API-First Software Platform

By: Stefania Viscusi    2/26/2024

Jabra+ for Admins promises users a seamless experience, streamlining the often complex tasks of administration and troubleshooting associated with communication devices.

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AVer VB350 Achieves Microsoft Teams Certification

By: Stefania Viscusi    2/26/2024

AVer's latest innovation, the VB350, a dual-lens enterprise-grade video bar, earned certification for Microsoft Teams.

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Telesystem Welcomes Industry Veteran with Proven Track Record as New President

By: Greg Tavarez    2/26/2024

Telesystem recently welcomed James Maloney as the president of Telesystem. In his new role, Maloney will assume responsibility for Telesystem's growth and expansion, in addition to ensuring the achievement of annual financial goals and the overall strategic plan.

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TMC Announces 2024 INTERNET TELEPHONY Product of the Year Award Winners

By: VoIP News    2/23/2024

The 24th Annual INTERNET TELEPHONY Product of the Year Award recognizes and honors companies that have developed exceptional VoIP and IP Communications products and services.

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Snom Approved for Use on Reinvent Wholesale Platform

By: Greg Tavarez    2/23/2024

Reinvent recently announced that Snom, a manufacturer of IP phones and devices, was officially approved for use on the Reinvent wholesale platform.

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Nextiva Appoints Jim Nystrom to Chief Revenue Officer Role

By: Tracey E. Schelmetic    2/23/2024

AI-powered customer experience platform solutions provider Nextiva has added to its leadership team with the recent appointment of Jim Nystrom as the company's new Chief Revenue Officer (CRO).

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ITEXPO Keynoter: 'GenAI Comes with the Good, the Bad and the Ugly'

By: Greg Tavarez    2/20/2024

During a keynote presentation at ITEXPO 2024, Kate Soule, program director for generative ai research, IBM, discusses how to put AI to work for the enterprise.

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Startups Pitch Visions of the Future at IDEA Showcase

By: Greg Tavarez    2/16/2024

The IDEA Showcase at ITEXPO 2024, part of the #TECHSUPERSHOW, is a chance for startups to present their pitches before a group a judges.

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AVANT's Lydecker: 'You Fall Behind if You Do Not Evolve at the Speed of the Market'

By: Greg Tavarez    2/16/2024

"Evolocity, the Future is Here." Drew Lydecker, president and co-founder, AVANT, spoke during a keynote presentation at ITEXPO 2024 to elaborate on what that means for the enterprise.

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GSMA and IBM Join Forces to Boost AI Adoption and Skills in Telecoms Sector

By: Stefania Viscusi    2/15/2024

GSMA and IBM announced a new collaboration that will feature two key initiatives: the GSMA Advance's AI Training program and the GSMA Foundry Generative AI program.

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Reimagine Workspaces, Reimagine Work and Use AI as an Assistant for Collaborative Offices

By: Greg Tavarez    2/14/2024

Reimagine workspaces, reimagine work and utilize AI as an assistant to get offices ready for this new generation of employees.

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ITEXPO Keynoter Genesys Pushes for People-Centric Experience Measurement

By: Greg Tavarez    2/14/2024

During his keynote presentation at ITEXPO 2024, Peter Graf, chief strategy and operations officer at Genesys, advocated for a people-centric, actionable measurement system focused on end-to-end experiences.

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Boardroom and IT Need to Speak the Same CX Language

By: Greg Tavarez    2/14/2024

Alan Masarek, president and CEO of Avaya, took the audience through four observations that need to be considered when it comes to CX during his keynote presentation at ITEXPO 2024.

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AI in CPaaS Helps with Automation But Inflates Traffic

By: Greg Tavarez    2/14/2024

A session at ITEXPO 2024 looked at how CPaaS is re-inventing the traditional telecom model and the opportunities it presents for service providers to become more agile in responding to market needs, create more value for their customers, and generate additional revenue streams.

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ITEXPO Exhibitor Telinta's Virtual Office Hosted PBX Solution Receives Smart Redesign for Users

By: Alex Passett    2/14/2024

Earlier this morning, Telinta (a proud exhibitor of ITEXPO 2024, part of the #TECHSUPERSHOW experience) officially announced significant redesign enhancements to its unique Virtual Office Hosted PBX Solution.

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Use AI to Personalize Customer Experience and Build Trust with Customers

By: Greg Tavarez    2/13/2024

Heather Kurzenski, CX program specialist, Intelisys, offered strategies to use AI and build trust and understanding with customers.

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