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Tone Commander Integrates PTT into Secure SIP Phones

By: Greg Tavarez    3/1/2024

Tone Commander integrated push-to-talk, or PTT, functionality into its Assured Services SIP End Instrument.

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Business Email Compromise Targeted as Resilience Acquires BreachQuest

By: Greg Tavarez    3/1/2024

Resilience recently acquired BreachQuest, an innovative incident response technology solution, to expand its capabilities to help with the fight against BEC attacks.

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cPacket Secures $67M to Fuel Hybrid-Cloud Observability Growth

By: Greg Tavarez    2/29/2024

cPacket announced the successful closure of a $67 million funding transaction, a primary and secondary equity investment guided by funds managed by Morgan Stanley Expansion Capital.

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SMBs Pin Growth Hopes on Customer-Centric Strategies in 2024

By: Stefania Viscusi    2/29/2024

The latest "Voice of the SMBs 2024" report by Aircall, provides valuable insights into the strategies and outlooks guiding these small businesses.

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Hybrid Cloud Empowers Remote Work as Enterprise Mobility Market Soars to $63.3B by 2026

By: Stefania Viscusi    2/29/2024

Leostream, which provides a Remote Desktop Access Platform, is offering five key strategies to ensure workforces are more collaborative and productive in 2024 without sacrificing security.

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AVer's VC520 Pro3: A Step Ahead in Video Conferencing Technology

By: Greg Tavarez    2/29/2024

AVer launched the VC520 Pro3, a professional-grade video conferencing solution that integrates a HD camera with a speakerphone.

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Nokia Strengthens Network Security with GenAI Assistant

By: Greg Tavarez    2/28/2024

Nokia recently integrated its NetGuard Cybersecurity Dome software with a new telco-centric GenAI assistant.

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Vonage Communication APIs Available in Japan, Courtesy of Partnership with KDDI

By: Tracey E. Schelmetic    2/28/2024

By offering Vonage's Communications APIs and Vonage Conversational Commerce, Japanese company KDDI Web Communications can leverage Vonage's extensive experience in the Japanese CPaaS market to create an environment that makes it easier for Japanese businesses to adopt CPaaS.

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DZS Velocity V6 Fiber Access System is Being Deployed by Ontario's Vianet

By: Alex Passett    2/27/2024

DZS recently announced that Vianet, an Ontario-based CSP, is deploying the DZS Velocity V6 fiber access system to its residential and business customers.

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Barco Enhances User Experience with Microsoft Integration

By: Stefania Viscusi    2/27/2024

Barco, a provider of meeting room technology, announced it entered a formal agreement with Microsoft focusing on Teams devices.

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Telesystem Hires New Enterprise Account Manager to Further Strengthen its Team

By: Alex Passett    2/27/2024

Earlier this morning, Telesystem announced a new hire: John Hutnick will join the company's ranks as its new Enterprise Account Manager.

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Industry Veteran Pulver Joins Unified Office's Advisory Board

By: Greg Tavarez    2/27/2024

Unified Office appointed a widely recognized figure in the technology industry and a pioneer in VoIP who brings a wealth of experience and expertise to its Advisory Board of Directors.

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Jabra Introduces Cloud-Based API-First Software Platform

By: Stefania Viscusi    2/26/2024

Jabra+ for Admins promises users a seamless experience, streamlining the often complex tasks of administration and troubleshooting associated with communication devices.

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AVer VB350 Achieves Microsoft Teams Certification

By: Stefania Viscusi    2/26/2024

AVer's latest innovation, the VB350, a dual-lens enterprise-grade video bar, earned certification for Microsoft Teams.

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Telesystem Welcomes Industry Veteran with Proven Track Record as New President

By: Greg Tavarez    2/26/2024

Telesystem recently welcomed James Maloney as the president of Telesystem. In his new role, Maloney will assume responsibility for Telesystem's growth and expansion, in addition to ensuring the achievement of annual financial goals and the overall strategic plan.

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TMC Announces 2024 INTERNET TELEPHONY Product of the Year Award Winners

By: VoIP News    2/23/2024

The 24th Annual INTERNET TELEPHONY Product of the Year Award recognizes and honors companies that have developed exceptional VoIP and IP Communications products and services.

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Snom Approved for Use on Reinvent Wholesale Platform

By: Greg Tavarez    2/23/2024

Reinvent recently announced that Snom, a manufacturer of IP phones and devices, was officially approved for use on the Reinvent wholesale platform.

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Nextiva Appoints Jim Nystrom to Chief Revenue Officer Role

By: Tracey E. Schelmetic    2/23/2024

AI-powered customer experience platform solutions provider Nextiva has added to its leadership team with the recent appointment of Jim Nystrom as the company's new Chief Revenue Officer (CRO).

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ITEXPO Keynoter: 'GenAI Comes with the Good, the Bad and the Ugly'

By: Greg Tavarez    2/20/2024

During a keynote presentation at ITEXPO 2024, Kate Soule, program director for generative ai research, IBM, discusses how to put AI to work for the enterprise.

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Startups Pitch Visions of the Future at IDEA Showcase

By: Greg Tavarez    2/16/2024

The IDEA Showcase at ITEXPO 2024, part of the #TECHSUPERSHOW, is a chance for startups to present their pitches before a group a judges.

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AVANT's Lydecker: 'You Fall Behind if You Do Not Evolve at the Speed of the Market'

By: Greg Tavarez    2/16/2024

"Evolocity, the Future is Here." Drew Lydecker, president and co-founder, AVANT, spoke during a keynote presentation at ITEXPO 2024 to elaborate on what that means for the enterprise.

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GSMA and IBM Join Forces to Boost AI Adoption and Skills in Telecoms Sector

By: Stefania Viscusi    2/15/2024

GSMA and IBM announced a new collaboration that will feature two key initiatives: the GSMA Advance's AI Training program and the GSMA Foundry Generative AI program.

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Reimagine Workspaces, Reimagine Work and Use AI as an Assistant for Collaborative Offices

By: Greg Tavarez    2/14/2024

Reimagine workspaces, reimagine work and utilize AI as an assistant to get offices ready for this new generation of employees.

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ITEXPO Keynoter Genesys Pushes for People-Centric Experience Measurement

By: Greg Tavarez    2/14/2024

During his keynote presentation at ITEXPO 2024, Peter Graf, chief strategy and operations officer at Genesys, advocated for a people-centric, actionable measurement system focused on end-to-end experiences.

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Boardroom and IT Need to Speak the Same CX Language

By: Greg Tavarez    2/14/2024

Alan Masarek, president and CEO of Avaya, took the audience through four observations that need to be considered when it comes to CX during his keynote presentation at ITEXPO 2024.

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AI in CPaaS Helps with Automation But Inflates Traffic

By: Greg Tavarez    2/14/2024

A session at ITEXPO 2024 looked at how CPaaS is re-inventing the traditional telecom model and the opportunities it presents for service providers to become more agile in responding to market needs, create more value for their customers, and generate additional revenue streams.

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ITEXPO Exhibitor Telinta's Virtual Office Hosted PBX Solution Receives Smart Redesign for Users

By: Alex Passett    2/14/2024

Earlier this morning, Telinta (a proud exhibitor of ITEXPO 2024, part of the #TECHSUPERSHOW experience) officially announced significant redesign enhancements to its unique Virtual Office Hosted PBX Solution.

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Use AI to Personalize Customer Experience and Build Trust with Customers

By: Greg Tavarez    2/13/2024

Heather Kurzenski, CX program specialist, Intelisys, offered strategies to use AI and build trust and understanding with customers.

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TMC CEO Rich Tehrani and Kaseya CEO Fred Voccola: A Fireside Chat at ITEXPO 2024

By: Alex Passett    2/13/2024

ITEXPO 2024 has kicked off! During the conference luncheon on its first day, TMC CEO Rich Tehrani and Kaseya CEO Fred Voccola sat down for Tuesday's Fireside Chat.

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AudioCodes and Kramer Join for Microsoft Teams Rooms Solutions

By: Stefania Viscusi    2/13/2024

AudioCodes and Kramer announced a strategic partnership aimed at revolutionizing today's hybrid work and meeting environments through the delivery of complete Microsoft Teams Room (MTR) solutions.

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Remote.It's ScreenView Provides Seamless Connectivity for Remote Teams, Android Devices and More

By: Alex Passett    2/13/2024

ITEXPO's doors are opening this morning! Taking place at the Broward County Convention Center (in tandem with IoT Evolution Expo, MSP Expo, Generative AI Expo and more), attending the show will be advantageous for technology leaders in B2B, MSPs, CSPs and so on. In line with topics like these, the SaaS-based network management team at Remote.It rec…

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ITEXPO Exhibitor NextPlane Connects UCaaS, CX with Microsoft Teams and Generative AI for Frictionless Interactions

By: Greg Tavarez    2/12/2024

NextPlane announced an expansion that broadens its offerings to seamlessly integrate UCaaS and CX platforms, particularly with Microsoft Teams.

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AI Hype? The Real Opportunity Lies in What Comes After

By: Greg Tavarez    2/12/2024

We had the chance to speak with Bryan Nelson, solution engineer, Intelisys, ahead of ITEXPO 2024, taking place February 13-15 in Fort Lauderdale, Florida, where Intelisys.

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Future of CX Speaker Cisco, Microsoft and Samsung Partner on Immersive Hybrid Meeting Solutions

By: Greg Tavarez    2/9/2024

Cisco announced a partnership with Microsoft and Samsung aimed at enhancing hybrid meeting experiences.

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Technologies and Productivity of the Future: A Conversation with Atera, an ITEXPO Platinum Sponsor

By: Alex Passett    2/8/2024

Ahead of ITEXPO (taking place from February 13-15 at the Broward County Convention Center in Fort Lauderdale, Florida), we had a chance to hear directly from Gil Pekelman, CEO and co-founder of Atera. Atera is a Platinum sponsor of ITEXPO, part of the #TECHSUPERSHOW experience.

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ITEXPO Diamond Sponsor Intelisys' Parent Company ScanSource was Named on Fortune's World's Most Admired Companies List

By: Alex Passett    2/7/2024

Intelisys, a Diamond sponsor of this year's ITEXPO (part of the #TECHSUPERSHOW experience taking place from February 13-15 in Fort Lauderdale, Florida), is a ScanSource company. Notably, ScanSource was recently named on Fortune's 2024 list of the World's Most Admired Companies for the eighth consecutive year.

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Can Distributors Find Unique Value in Crowded Market?

By: Greg Tavarez    2/6/2024

Helping distributors stand out among the rest of the pack is NTS Direct, a Gold sponsor of ITEXPO 2024, taking place February 13-15 in Fort Lauderdale, Florida. We had a chance to speak with Chris Turcotte, vice president, NTS Direct.

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ITEXPO Keynoter Webex by Cisco Brings Peerless Network into Webex Calling's Cloud Connect Program

By: Greg Tavarez    2/2/2024

Peerless Network, a global communications provider now part of Infobip, announced its strategic partnership with Webex Calling as a certified calling provider for their Cloud Connect program.

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ITEXPO Exhibitors NextPlane and TeamMate Technology Address Microsoft Teams Interoperability Challenges

By: Greg Tavarez    2/2/2024

NextPlane and TeamMate Technology combined their strengths to improve user experiences and overall productivity for Microsoft Teams users.

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Snom Americas, ITEXPO Gold Sponsor, to Demo New Range of Cordless Phones at 2024 Show

By: Greg Tavarez    1/31/2024

Snom Americas will demonstrate their latest range of cordless phones - the M series of wireless DECT phones - at ITEXPO 2024.

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ITEXPO Exhibitor Fusion Connect Gears Up for Growth and Revamps Leadership

By: Greg Tavarez    1/30/2024

ITEXPO Exhibitor Fusion Connect revamps leadership to boost its growth and partnership strategies.

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Veriswitch Signs on as a Gold Sponsor for ITEXPO 2024, the #TECHSUPERSHOW

By: VoIP News    1/30/2024

Leading Communications and Technology Event Returns to Florida for 25th Consecutive Year

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Cloud Calling Meets Hospitality: Percipia and ITEXPO Keynoter Webex by Cisco Team Up

By: Greg Tavarez    1/29/2024

Percipia expanded its partnership with Webex by Cisco to add hospitality interfacing for Webex Calling.

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CloudTalk Secures $28M in Series B Funding for AI-Driven Voice Communication

By: Stefania Viscusi    1/29/2024

CloudTalk successfully closed a $28 million round in its latest Series B funding in a stride toward reshaping the landscape of business communication.

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MAXHUB and Nureva Partner for Certified Microsoft Teams Rooms Bundles

By: Stefania Viscusi    1/29/2024

MAXHUB and Nureva joined forces to introduce two plug-and-play bundles, fully certified for Microsoft Teams Rooms.

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ViewSonic Launches Meeting Space Solution and TeamWork Software

By: Stefania Viscusi    1/26/2024

The new ViewSonic Meeting Space Solution for Microsoft Teams Rooms, coupled with the new TeamWork software, integrates hardware and software to offer diverse visual solutions that improve productivity.

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MSP Expo Sponsor Telesystem's Parent Company BCI Acquires Zone·TV to Fuel Growth

By: Alex Passett    1/25/2024

This week, Block Communications, Inc. (BCI, the parent company of MSP Expo Silver sponsor Telesystem) acquired Zoneā€¢tv to further its growth in the streaming and communications industries.

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ITEXPO Exhibitor TelcoBridges Delivers ProSBC as a Fully Managed Service

By: Greg Tavarez    1/25/2024

TelcoBridges, a designer and manufacturer of carrier-grade session border controller software, announced availability of its ProSBC session border controller software as a fully managed service.

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Barco Introduces ClickShare All-In-One Video Bar for Seamless Wireless Conferencing

By: Stefania Viscusi    1/25/2024

The ClickShare Bar is a video bar designed for wireless conferencing in small to medium-sized meeting rooms.

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