Latest News

Merging Physical and Virtual Workspaces Cisco with Advanced Communications Technology, Productivity Can Skyrocket
As work from home goes from being an exception to a "new normal" due to the Coronavirus pandemic, it has forced business leaders to rethink the way te…

By: Juhi Fadia | 6/24/2020

BlackBerry Addresses Crisis Communications Demand
This week, BlackBerry Limited announced BlackBerry AtHoc Managed Service, which provides a full featured BlackBerry AtHoc System as a managed service …

By: Maurice Nagle | 6/23/2020

LifeSize and Serenova Announce Rebranding After Merger
In March of this year, Austin-based video and audio telecommunications company LifeSize announced a merger with Serenova, a contact center-as-a-servic…

By: Tracey E. Schelmetic | 6/23/2020

Beyond Basic Stir/Shaken Applications, Ribbon Rolls Out Call Trust Portfolio Using Machine Learning Modeling
In the ongoing war against annoying and nefarious robocalls, which the U.S. Federal Communications Commission (FCC) has gone after with regulation ove…

By: Arti Loftus | 6/23/2020

SmartSIP Named Avaya IX Workplace Calling Compliant
IntraNext Systems announced its SmartSIP solution is compliant with the Avaya IX Workplace Calling suite of solutions.

By: Maurice Nagle | 6/22/2020

Fortinet Secure SD-WAN Finalizes MEF 3.0 SD-WAN Certification
Fortinet Secure SD-WAN earned MEF 3.0 SD-WAN service certification. Since joining MEF in 2017, Fortinet has worked diligently to assist in developing …

By: Maurice Nagle | 6/22/2020

Sinch Buys ACL Mobile to Expand into India
Stockholm, Sweden-based Sinch, a provider of global cloud communications for mobile customer engagement, has announced it will acquire ACL Mobile Limi…

By: Stefania Viscusi | 6/19/2020

Batelco Intros Cloud UC Solution for Businesses in Bahrain
Batelco Cloud Unified Communications will give businesses costumes the access they need to communications tools, collaboration and productivity capabi…

By: Stefania Viscusi | 6/19/2020

ZenFi Networks Partners with PacketFabric for Enterprise Cloud Connectivity
In a move to bring more cloud and connectivity solutions to businesses throughout the New York Metro, communications infrastructure company ZenFi Netw…

By: Stefania Viscusi | 6/19/2020

RingCentral Goes Back to School
A number of institutions of higher learning turned to RingCentral to manage the shift to remote operations with a reliable, integrated and secure clou…

By: Maurice Nagle | 6/19/2020

Nectar 10 Earns Honors
Nectar announced the Nectar 10 earned a Unified Communications TMC Labs Innovation Award, its fifth accolade in the past 12 months. TMC selected the N…

By: Maurice Nagle | 6/18/2020

LetsGetChecked Chooses 8x8 for Support Needs
At-home health testing and insights provider LetsGetChecked announced the deployment of the 8x8 Contact Centre solution for its Ireland and New York c…

By: Maurice Nagle | 6/18/2020

Managing the Customer Experience with UC Analytics from Microsoft Teams
Microsoft Teams has had a massive uptake in users as COVID-19 has forced enterprise employees to work remotely. Nectar offers tools to help enterprise…

By: Laura Stotler | 6/18/2020

nexVortex Makes Master Agent Arrangement with CNSG
This week, managed SIP Trunking service provider nexVortex announced a new partnership with Converged Network Services Group (CNSG). The freshly minte…

By: Maurice Nagle | 6/17/2020

Network Integrator Boosts Portfolio with SWAN Selection
Network integrator SECUI Corporation selected the Snet Systems SWAN service to add to its arsenal. Powered by 128 Technology's Session Smart Router, t…

By: Maurice Nagle | 6/17/2020

New Industry Standards, Cloud-Based Approach Can Slash Nuisance Calls
We all get them, those annoying calls from telemarketers, scammers, and even those that are legitimate but we do not want to receive. While the US has…

By: Special Guest | 6/16/2020

New Industry Standards, Cloud-Based Approach Can Slash Nuisance Calls
We all get them, those annoying calls from telemarketers, scammers, and even those that are legitimate but we do not want to receive. But how do you s…

By: Special Guest | 6/16/2020

Vonage Appoints New CEO
Vonage has announce Rory Read will take over for Alan Masarek as the company's CEO.

By: Stefania Viscusi | 6/12/2020

WFH Goals: Employees Get Office Phone Extensions with netTALK Business
With the new cloud-based PBX phone system from netTALK BUSINESS, companies can add global workforces and talent to their teams while still offering a …

By: Stefania Viscusi | 6/12/2020

Numonix Announces IXCloud for Microsoft Teams
This week, Numonix released IXCloud for Microsoft Teams, fully managed, cloud compliance call recording services. IXCloud will record, store and analy…

By: Maurice Nagle | 6/11/2020