Latest News
Future of CX Speaker RingCentral Passes the CEO Helm to Founder Shmunis
RingCentral announced that Robbiati has stepped down as CEO, and Vlad Shmunis, RingCentral's founder and Executive Chairman of the Board, has returned to his full-time role as CEO.
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Salesforce and AWS Forge Deeper Alliance
Salesforce has announced a substantial expansion of its existing global strategic partnership with AWS.
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A Clear Step Forward: ClearlyIP Acquires Voneto's EPlatform to Expand Next-Gen Solutions
ClearlyIP Inc. has officially acquired EPlatform, a cutting-edge PBX system from Voneto.
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Thryv Command Center, Now Available, Propels Growth for Small Businesses
Thryv Command Center serves as a centralized communication hub that empowers SMBs to oversee all their interactions with customers and team members from a unified platform.
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Report Finds Explosive Growth in Unified Communications as a Service Market
According to the latest findings by Allied Market Research, the UCaaS market was valued at $27.04 billion in 2021, with an estimated projection to reach $118.8 billion by 2031. This growth is marked by a compound annual growth rate (CAGR) of 16.3% from 2022 to 2031.
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Business Leaders Increase IT Budget in 2023: Engage with Vendors Delivering Technology Solutions at ITEXPO 2024
IT has become one of the main drivers of value to an enterprise. The result has been an increase in overall budget allocated to enterprise IT in 2023.
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Lumen Technologies Shields Texas Rangers During World Series Triumph
Lumen Technologies offered the Texas Rangers on-demand DDoS to help ensure their critical infrastructure, stadium Wi-Fi and fan experiences remained uninterrupted from cyberattacks.
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Boom Releases MAGNA Pro Conferencing Camera, Backed by Intelligent AI Features
The Boom MAGNA Pro offers Ultra HD 4K resolution at a smooth 60 frames per second and a 27x zoom.
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Salesforce Explores Generative AI's Role in the Workplace: Learn More About GenAI Impacts at Generative AI Expo
Employees acknowledge the advantages of generative AI, with 61% of employees currently using generative AI or have plans to integrate it into their workflows.
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Dunnhumby Finds US Consumers Lack Complete Trust in AI
Only 20% of American consumers mostly or completely trust AI, according to the fifth wave of the dunnhumby Consumer Trends Tracker (CTT).
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A Next-Gen Breakthrough: Broadcom Introduces NetGNT to Data Center Market
This morning, Broadcom announced its novel on-chip, neural-network inference engine called NetGNT in its new software-programmable Trident 5-X12 chip.
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Snom Americas Strengthens Market Presence through Compatibility for 17 Telephony Platforms
Snom Americas recently extended its comprehensive support to a total of 17 telephony platforms, including major providers such as 3CX, Asterisk, Cisco Broadworks and Zoom Phone, among others.
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TMC Announces 2023 INTERNET TELEPHONY Cybersecurity Excellence Award Winners
Cybersecurity Excellence Award winners represent the most important subset of the networking industry, protecting their clients from crippling attacks.
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8x8 Assists Baptist World Aid's Fight Against Poverty with Reliable UC Platform
Baptist World Aid deployed the 8x8 XCaaS integrated cloud contact center and unified communications platform with 8x8 Voice for Microsoft Teams and the solution certified for Teams 8x8 Contact Center.
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Patent-Pending Technology: How SlashNext's QR Phishing Protection Defends Against Cyber Threats
SlashNext's QR Code Phishing Protection provides comprehensive quishing protection across various channels, including email, mobile, web and messaging platforms.
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Philadelphia Flyers and Winnipeg Jets Soar to New Heights in Fan Engagement with Extreme Wi-Fi Advancements
Extreme Networks looks to take to the ice with two NHL clubs that will deploy Extreme Wi-Fi 6 and Wi-Fi 6E-ready solutions.
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Introducing RingCentral Events: Elevating Virtual, Onsite, and Hybrid Experiences
RingCentral has announced RingCentral Events (formerly known as Hopin Events), aimed at redefining the landscape of virtual, onsite, and hybrid events.
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INTERNET TELEPHONY Magazine Names Unified Communications Excellence Award Winners for 2023
The 15th Unified Communications Excellence Awards recognize companies who have developed exceptional UC hardware, software and services that are leading the way in delivering exceptional communications solutions.
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TNS Introduces AI Labs: Tech Solutions for Carrier and Enterprise Sectors
Transaction Network Services (TNS) has introduced AI Labs, an initiative aimed at empowering TNS' carrier and enterprise clientele to harness the extensive capabilities of advanced artificial intelligence technologies.
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Sprinklr and infinit.cx Partner for Cloud-Based Customer Support Across Digital Channels
Unified customer experience management platform provider Sprinklr recently announced a partnership with contact center as a service (CCaaS) and customer experience specialists infinit.cx.
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Lenovo and Jabra Intro ThinkSmart Bar 180
Lenovo, in partnership with Jabra, has officially launched the ThinkSmart Bar 180.
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PCTEL Teams Up with ITEXPO Exhibitor Cradlepoint to Spearhead Wireless Connectivity in Demanding Environments
PCTEL joined Cradlepoint's Technology Alliance Partner Program to enable wireless connectivity even in the most challenging environments.
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CallTrackingMetrics Enhances Zoom Integration and Launches LeadReactor
Conversation analytics company CallTrackingMetrics has announced an update to its Zoom integration and introduced a new product, LeadReactor.
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Five Trends Shaping the Cybersecurity Landscape in 2024
NTT Corporation recently unveiled five key trends it says will significantly impact the security landscape in 2024 and beyond.
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Robocalls Spike in Time for the Holiday Season
U.S. consumers received over 4.6 billion robocalls in October, a 7.9% increase from September's volume, according to the YouMail Robocall Index.
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How Integrated Solution Partners Can Mitigate the Challenges of IT Staffing Shortages
IT teams can deploy hardware, software, and services from a single partner. This benefits the organization's people, encourages technological innovation, and bolsters sustainability efforts for long-term IT success.
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Next-Level Networking: Explore EnGenius' Switch Extender Series
EnGenius, a provider of connectivity solutions, launched its own switch extender series starting with the EXT1105P.
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Breaking Limits, Boosting Insight: Windstream Wholesale and VIAVI Shake Up Network Intelligence Norms
Integrating VIAVI's RFTS directly into Windstream's Dark Fiber and ICON network allows for the early identification of fiber breaks and quicker repair times.
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Symmetrium Introduces Solution to Secure IM and SMS, Minimize Corporate Risks
The instant messaging and SMS data protection solution aims to counter the vulnerabilities that hackers exploit using phishing texts.
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Phonism and ITEXPO Keynoter Webex by Cisco Forge Ahead with Third-Party Device Synergy
Phonism integrated with Webex by Cisco to bring third-party device management to Webex Calling, available through the Webex Beta Program.
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Ribbon Drives W3TEL's Network Expansion Strategy with a Focus on Regulatory Requirements
W3TEL opted for various Ribbon Communication solutions to simplify its network operations and fulfill French government mandates around call security.
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ScanSource Recognized as Americas Distributor Partner of the Year
ScanSource was recognized as a 2023 Americas Distributor Partner of the Year at Cisco Partner Summit 2023 because of its growth performance in 2023.
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DataRobot's Latest Update Bridges the Generative AI Confidence Divide
The new functionality announced by DataRobot brings enterprise-grade governance and observability to generative and predictive AI in the DataRobot AI Platform.
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Report Looks at the Future of Work: Update on Remote Workers
A newly released 2023 State of Remote Work report delves deep into the experiences of 3,000 remote workers from around the globe.
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Transformative Voice Security: Experts at Mutare are Partnering with ITEXPO Keynoter Webex by Cisco
Mutare's Voice Traffic Filter (VTF) is being integrated with Webex by Cisco's Webex App Hub.
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Resilience Meets Global Reach: GTT and Zoom Phone Partner Up
GTT announced that its SIP Trunking customers can now enjoy Zoom Phone Bring Your Own Carrier services with more ease in light of the introduction of Zoom Phone Provider Exchange capabilities.
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NexGen Teams Up with ITEXPO Keynoter Webex by Cisco to Elevate Hybrid Workplaces
NexGen Technologies announced enhanced functionality in the NexGen Virtual Office App for Webex by Cisco, a provider of collaboration technologies powering hybrid work.
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Evolve IP Intros 'Dubber Moments' AI-Enhanced Call Recording Platform
Evolve IP has introduced a new call recording platform called "Dubber Moments Anywhere Call Recording," which leverages AI technology to revolutionize business-critical conversation capture.
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Ribbon's Neptune IP Router Fuels AT&T's Transition from Copper Infrastructure
AT&T is utilizing Ribbon Communications' Neptune IP Router, which is now live within the AT&T network.
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BBT.live Integrates Check Point's CloudGuard to Revolutionize Network Connectivity and Security
BBT.live announced that it has achieved a significant milestone by fully integrating Check Point's CloudGuard into its BeBroadband as a Service Secured Connectivity Solution.
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FluentStream Franchise Program: Streamlining Business Expansion with Concierge-Style Support
The FluentStream Franchise Program is designed to cater to franchise owners, offering them personalized support, enhanced customer service and custom resources.
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Many Business Email Inboxes Sustain Attacks Due to Traditional SEG Security
Trustifi found that nearly 15% of the total volume of emails that had passed through the prospect's cybersecurity email filters marked malicious, unwanted or undesirable messages.
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Major US Carriers Strengthen STIR/SHAKEN Progress
A report conducted by TNS indicates a 3% overall increase in the number of calls that were digitally signed during the quarter immediately after the June 30 cutoff.
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With Hackers Incorporating AI into Their Schemes, It's Time Businesses Did Likewise
If hackers are using AI, why can't businesses and cybersecurity vendors also us it? It's not a matter of "can't" but "aren't."
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SignalWire Intros No-Code AI Agent Builder
SignalWire, the provider of the widely acclaimed open-source communications platform FreeSWITCH, has introduced its newest innovation - SignalWire AI Agent.
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Sandler Partners' Solutions Finder Simplifies Tech Selection for Partners
The Solutions Finder tool lets partners efficiently evaluate modern business solutions by guiding them through a series of discovery questions and prompts.
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Nextiva Honored in Inc.'s Second Annual Power Partner Awards
Nextiva was recently honored; it was named at Inc. Business Media's second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting entrepreneurs and helping startups grow.
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8x8 Redefines Customer and Employee Experiences with XCaaS Cloud Contact Center Innovations
8x8 has unveiled its latest innovations included within the 8x8 XCaaS (Experience Communications as a Service) framework. The new advancements are designed to reshape the way businesses interact with their customers and employees.
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ITEXPO Diamond Sponsor AVANT Recognizes Vonage as the Top Vendor Program
ITEXPO Diamond sponsor AVANT has, for the second year running, recognized the Vonage Channel Partner Program as the Top Vendor Program.
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18th Annual INTERNET TELEPHONY Excellence Award Winners Announced
The INTERNET TELEPHONY Excellence Award recognizes and honors the companies that have developed exceptional IP Communications solutions that are leading the way in this still-growing industry.
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