Cloud-based communication solutions have clearly gained popularity among businesses of all sizes. With them, of course, come numerous advantages.
Unlike traditional on-premises systems, cloud-based solutions eliminate the need for costly hardware and software investments. Businesses can instead access communication services through the internet, paying only for the resources they use on a subscription basis. This pay-as-you-go model opens the door for better flexibility and scalability, as businesses can easily adjust their communication needs based on changes in their operations.
Additionally, cloud-based solutions often come with built-in features and regular updates, which reduce the need for ongoing maintenance and support.
Now, a new cloud-based communications solution has entered the market:
Crexendo, a provider of cloud communication platform software, has partnered with Symbio to launch AdvancedPBX. The new platform is built on Crexendo's NetSapiens (News - Alert) platform, which has quickly gained traction in the market, surpassing 5 million global users.
Crexendo's NetSapiens platform drives the company's rapid growth. The platform's flexibility and scalability allow service providers to quickly configure and deploy new solutions to meet the evolving needs of their customers. With its user-friendly interface and powerful features, NetSapiens has proven to be a valuable asset for businesses of all sizes. (Learn more about Crexendo when they exhibit at ITEXPO 2025 in Fort Lauderdale, Florida; more info on that below.)
As for AdvancedPBX, it offers a suite of communication features, including advanced contact center capabilities and AI-driven smart call transcription. The solution is provisioned through Telcoinabox's operations and business support systems to ensure a streamlined deployment and management process. As a result, businesses can expect a rapid service setup, with the ability to activate new lines in as little as five minutes.
"We are broadening the traditional PBX (News - Alert) feature set with a redesigned set of tools to ensure service providers have the most comprehensive and innovative hosted voice solution, allowing them to compete and win," said Jon Cleaver, CEO of Telcoinabox. "Telcoinabox's OSS/BSS platform enables AdvancedPBX in minutes and further offers comprehensive retail billing and operational support - streamlining the entire management process for service providers. The calls are delivered over Symbio (News - Alert)'s Tier 1 voice network, trusted by government agencies and large enterprises, when it matters most."
The partnership between Crexendo and Symbio is expected to further accelerate the adoption of cloud-based communication solutions. By using the strengths of both companies, AdvancedPBX offers a compelling solution for businesses seeking to improve their communication capabilities and enhance customer experiences.
"Our collaboration with Symbio's Telcoinabox utilizing the NetSapiens platform is a game-changer, exemplifying our 'telco in a box' vision,” said Jeff Korn, CEO and Chairman of Crexendo. “This groundbreaking solution not only delivers a complete, ready-to-deploy system in minutes but also underscores our success by empowering international service providers to scale advanced communication services and exceed customer expectations with remarkable speed."
Crexendo is an exhibitor of ITEXPO 2025. For the latest in business communications and technology tools, solutions, and strategies that are reshaping how businesses operate and communicate, join the conversation at ITEXPO (News - Alert) 2025, taking place in Fort Lauderdale, Florida, February 11-13, 2025. ITEXPO combines educational conference programming with a robust exhibit hall, networking events, and other activities, bringing together buyers and providers of business technology products and services. Crexendo will be in Booth #2042 in the exhibit hall.
Edited by
Alex Passett
