ICYMI: The Importance of Communication Solutions

There is one sentence that rings true in this industry, no matter the situation:

“Communication is key.”

Even when it comes to a relationship between businesses and their customers, communication is key. And we have seen many times in the past on Internet Telephony Magazine the advancements in communication platforms and tools, to be sure; from AI-powered call handling to cloud-based messaging solutions, these technological breakthroughs change the way we connect and interact.

More advancements have hit the news recently, so let’s take a look at how these advancements are driving efficiency, improving security and expanding global reach.

Syniverse, Oracle Offer SMS messaging Solution for Recruiting

Syniverse's Communication Gateway (News - Alert), now available on the Oracle Cloud Marketplace, provides businesses with a secure and efficient way to interact with potential employees through SMS messaging. This solution integrates with Oracle (News - Alert) Fusion Cloud Recruiting for automated, personalized messages to be sent to candidates worldwide.

Key benefits of the integrated solution include instant, personalized communication, improved security, global availability and turnkey support. By using this solution, businesses streamline their recruiting process, improve candidate engagement and reduce costs.

DeepSig Launches OmniSIG Model Hub

DeepSig introduced the OmniSIG Model Hub. This platform serves as a central repository for AI models that drive the OmniSIG Engine, DeepSig's AI signal processing software. By providing a centralized model repository, DeepSig aims to expedite the development of spectrum-aware systems and applications. Users can access a variety of pre-trained models for different signal types, which eliminates the need to build and train their own models from scratch.

Bandwidth (News - Alert) Expands BYOC Program

Bandwidth, a cloud communication company, announced the expansion of their BYOC program. BYOC programs separate phone services from software platforms, giving businesses more control, flexibility and potentially lower costs. Bandwidth acts as a single point of contact for a global network and BYOC integrations. Their Maestro platform further streamlines development and call flow management.

Bandwidth also announced upcoming partnerships that will add capabilities like AI-powered virtual agents and self-service solutions.

Carbyne APEX Saves SCIPNet 911 Centers $1M Each

Carbyne, a public safety technology company, announced that the South Central Inter-County Phone (News - Alert) Network successfully implemented its cloud-based emergency call-handling platform, Carbyne APEX. This deployment saved the four-county consortium (Adams, Cumberland, Dauphin and Franklin) $1 million each through state grants.

Carbyne APEX provides advanced features like AI-driven language translation, surge mitigation and rich media capabilities. The counties are now better equipped to handle diverse emergencies, including those in multilingual and rural areas.

For the latest in business communications and technology tools, solutions and strategies that are re-shaping how businesses operate and communicate, learn more at ITEXPO 2025, taking place in Fort Lauderdale, Florida, February 11-13, 2025 part of the #TECHSUPERSHOW. 

Since 1999, ITEXPO (News - Alert) has combined educational conference programming with a robust exhibit hall, networking events, and other activities, bringing together buyers and providers of business technology products and services that drive business success.