Latest News

Gamma Picks Dubber for Call Recording on Teams
Dubber's conversation intelligence and unified recording platform has been selected by Gamma to provide intelligent call recording on Microsoft Teams.

By: Stefania Viscusi | 11/28/2022

Business Texting Draws in Consumers
A majority of customers have texted with businesses and enough of them have had good experiences that it's become an expectation.

By: Greg Tavarez | 11/23/2022

FCC Means Business in Fight Against Robocalls
The FCC, for the first time, cut off a voice service provider from other networks for failing to meet FCC requirements around reducing robocalls.

By: Greg Tavarez | 11/22/2022

TMC Labs Announces Unified Communications Innovation Award Winners for 2022
TMC announced the recipients of the 2022 TMC Labs Unified Communications Innovation Award, presented by INTERNET TELEPHONY.

By: CustomerZone360 News | 11/22/2022

TMC Labs UC Innovation Winners Offer Innovative Ways to Unify Communications
Winners of the 2022 TMC Labs Unified Communications Innovation Award are delivering new opportunities for unifying key communications capabilities.

By: CustomerZone360 Staff | 11/22/2022

Granite Fuels Next Wave of Advanced SD-WAN Solutions
Juniper presented a 2022 Elevate Award to Granite in the Game-Changing WAN category, as businesses continue to build their connectivity solutions leve…

By: Greg Tavarez | 11/22/2022

Yamaha's New Video Sound Bar & Collaboration System Improve Conferencing Experiences
Yamaha has announced two new video collaboration systems, CS-800 Video Sound Bar and CS-500 Video Collaboration System.

By: Stefania Viscusi | 11/21/2022

DIDWW Launches PSTN Replacement Solution For Businesses
Telecom provider DIDWW has announced an expansion of its product portfolio to now offer businesses a seamless transition to VoIP with a PTSN replaceme…

By: Stefania Viscusi | 11/17/2022

NWN Carousel Transforms Cloud Communications in South Carolina
NWN Carousel expanded to South Carolina through a $10 million contract with the South Carolina Department of Administration.

By: Greg Tavarez | 11/17/2022

SMBs with Flexible Work Options are Increasing Customer Retention Rates
Cloud communications solutions are built to enable customer care and employee collaboration from wherever work happens, remote, office, or hybrid.

By: Stefania Viscusi | 11/17/2022

SIP Trunking as a Service is the Future
SIP Trunking as a Service offers Communication Service Providers (CSPs) a cloud-based alternative that simplifies operational complexities and acceler…

By: Arti Loftus | 11/14/2022

Telinta's TeliGlobe Mobile Softphone Now Has In-App Signup
Telinta's TeliGlobe brandable mobile VoIP solution is now downloadable directly from Google Play and iTunes.

By: Stefania Viscusi | 11/11/2022

Old Spaghetti Factory Restaurants Interface with Modern Operations
The Old Spaghetti Factory chose Interface's suite of managed services to lead its modern transformation throughout its locations across the nation.

By: Greg Tavarez | 11/10/2022

T-Mobile and Sinch Increase 911 Accessibility
T-Mobile partnered with Sinch, a cloud communications platform solutions provider, to launch NextGen 911 Real-Time Text.

By: Greg Tavarez | 11/4/2022

New AVer PTZ Conferencing Camera Gives Remote Meetings an Upgrade
AVer is focusing on creating immersive, inclusive video conference experiences with its new CAM570 Zoom-certified PTZ camera.

By: Stefania Viscusi | 11/4/2022

Winners of the TMC Labs INTERNET TELEPHONY Innovation Awards for 2022 Announced
TMC announced the winners of the 2022 TMC Labs INTERNET TELEPHONY Innovation Awards, a group of vendors whose solutions and products are solving real …

By: CustomerZone360 Staff | 11/3/2022

2022 TMC Labs INTERNET TELEPHONY AWARD Winners Solve Real Communications Problems
This year's TMC Labs INTERNET TELEPHONY Award winners offer solutions that help businesses overcome real obstacles to effective business communication…

By: CustomerZone360 Staff | 11/3/2022

Businesses Gain Confidence with Caller ID Reputation and Webex Calling Integration
Caller ID Reputation expanded its partner ecosystem and platform capabilities and did so through integration with cloud-based complete phone system We…

By: Greg Tavarez | 11/2/2022

Tango Extends Business Communication with eSIM Support
Tango Extend, with eSIM support, enables businesses to gain direct control over their embedded business line on an employee's personal phone for busin…

By: Greg Tavarez | 11/2/2022

Robocall Scammers Wear New Mask
A threat from utility-related imposter robocalls is now in the fray, prompting YouMail to issue a new robocall threat advisory.

By: Greg Tavarez | 10/31/2022