Latest News

SkySwitch Goes into Try Before You Buy Mode with Grandstream Phones
SkySwitch's Try and Buy program is allowing its MSPs and resellers to demo Grandstream phones so they can better include them with their UCaaS solutio…

By: Erik Linask | 6/2/2020

Frontier Shifts Focus to Hurricane Season
Phone and Internet provider Frontier Communications is reminding companies to prepare for an Atlantic hurricane season which the National Weather Serv…

By: Maurice Nagle | 6/2/2020

OfficeSuite UC Contact Center Receives Live Chat Addition
Windstream Enterprises announced new live chat functionality for the OfficeSuite UC Contact Center Services (CCS) adding another arrow in the quiver f…

By: Maurice Nagle | 6/2/2020

How Can Providers Capitalize on the Demand for UCaaS During COVID-19?
COVID-19 created a demand for UCaaS. How can providers take advantage amid so much continued uncertainty?

By: Erik Linask | 6/2/2020

Technology Key to a Successful Permanent Remote Workforce
Having a comprehensive technology plan in place will be integral to establishing a permanent remote workforce in the post COVID-19 world.

By: Laura Stotler | 6/1/2020

Major U.S. Tech Companies to Allow Remote Work Beyond COVID-19
Many major U.S. tech companies have announced plans to allow some or most of their employees to continue to work remotely after the effects of COVID-1…

By: Laura Stotler | 6/1/2020

Ensure Digital Transformation Success with SDTNs
COVID-19 is certainly accelerating digital transformation initiatives, forcing organizations to support WFH and all that entails. This mass cloud migr…

By: Maurice Nagle | 5/29/2020

Zadarma Project Answers the Call for VoIP Numbers in Ireland
The Zadarma Project is answering to an increase in VoIP usage in Ireland and has announced a new initiative that will bring free VoIP phone numbers to…

By: Stefania Viscusi | 5/29/2020

Vonage Contact Center Lets Onecom Rapidly Adapt to COVID-19 Teleworking
Over the past 2-3 months, countless businesses have struggled to maintain operational continuity as they have been forced to rapidly move to teleworki…

By: Erik Linask | 5/28/2020

Edgewise Acquisition Augments Zscaler Application-to-Application Security
Cloud security provider Zscaler announced the acquisition of Edgewise Networks. The Edgewise addition offers expertise in application-to-application c…

By: Maurice Nagle | 5/28/2020

Aircall Series C Brings in $65M
Aircall SE, announced a new $65 Million round of funding. Led by DTCP, and including participation from NextWorld, Balderton Capital, Swisscom Venture…

By: Maurice Nagle | 5/28/2020

Carl's Jr Streamlines Process Management with a Flexible Unified Communications Solution
CKE was looking for a cost-effective way to replace end-of-life phones for Hardee's and Carl's Jr. while consolidating communications across its admin…

By: Special Guest | 5/28/2020

Mitel, Google Cloud Take Wholesale Enterprise Cloud Offering to Trio of Nations
Mitel announced its MiCloud Flex, is available on Google Cloud as a wholesale offering in France, U.K. and the Untied States. The move comes on the he…

By: Maurice Nagle | 5/28/2020

Fortinet Announces Four New Service Provider Partners
SD-WAN market leader Fortinet announced a number of new service providers have selected the Fortinet Secure SD-WAN solution as portfolio additions. 20…

By: Maurice Nagle | 5/27/2020

Facebook Steps into Video Conferencing Ring
Facebook appears poised to enter the competitive landscape for virtual communications. The social media giant recently announced new features to Workp…

By: Tracey E. Schelmetic | 5/27/2020

UC Network Management Week in Review: Fusion, Vonage, Call Quality & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…

By: Maurice Nagle | 5/23/2020

Call Centers Experiencing COVID-19 Outbreaks Follow CDC Guidelines
YoungWilliams, a child support call center service that works with the State of Virginia, has reported six cases of COVID-19 among workers, as well as…

By: Tracey E. Schelmetic | 5/22/2020

Avaya Names Telarus Newest Master Agent in Canada
Avaya announced an agreement with Telarus Canada enabling the Master Agent to offer the Avaya Cloud Office by RingCentral UCaaS solution via its netwo…

By: Maurice Nagle | 5/22/2020

San Bernadino County Completes Rapid Cloud Migration
The County of San Bernadino in California announced the selection of Vonage Business Communications (VBC) to support more than 2,000 employees from 12…

By: Maurice Nagle | 5/22/2020

NYC DOITT Turns to Twilio for Contact Tracing Program
The New York City Department of Information Technology and Telecommunications (DOITT) announced the selection of Twilio for SMS and Voice as part of i…

By: Maurice Nagle | 5/22/2020