Latest News

Grandstream and PortaOne Expand VoIP Partnership
Grandstream is certifying its entire VoIP portfolio for PortaOne's PortaSwtich platform.

By: Erik Linask | 6/7/2019

LAX Terminals Plunged Into Darkness Due to Power Outage
A power outage created chaos and cause flight delays and cancellations at LAX airport.

By: Erik Linask | 6/7/2019

Call Analytics Increase the Value of Unified Communications Solutions
Call analytics today are software-based and connected to your UC system. While the information generated may still be used for call accounting purpose…

By: Tracey E. Schelmetic | 6/7/2019

A Fringe Benefit of Hosted VoIP: Call Recording
Even if you're not in a business that requires you to record calls, you might be surprised at how a call recording solution can benefit your business …

By: Tracey E. Schelmetic | 6/7/2019

How to Make an Informed Choice of VoIP Service Provider
There are plenty of criteria to consider when choosing a business VoIP service provider. Understanding the specific needs of a business, how VoIP work…

By: Laura Stotler | 6/6/2019

IPFone & Telegration Bring Cloud Communication Services to U.S. Businesses
To help businesses across the U.S leverage effective cloud communications services, IPFone has announced a new partnership with Telegration.

By: Stefania Viscusi | 6/6/2019

Moxa Continues Support for Industry 4.0 with OPC UA FLC Testbed Participation
From better automation to robots and connected machines that communicate and operate via digital networks, there's a number of ways the future of the …

By: Stefania Viscusi | 6/6/2019

Getting from Order to Auto-Renewal with Zero Effort
Getting from order to auto-renewal with zero effort from customer service is what is expected today. Gemalto, a Thales company, talks about just that …

By: Laura Stotler | 6/5/2019

Why XaaS is an Ideal Fit for UC Services and Management
The XaaS model of delivering solutions "as a service," through the cloud, is an ideal match for unified communications offerings.

By: Laura Stotler | 6/4/2019

Telia Norway Partners with IMImobile for Interactive Customer Journeys
Scandinavian telecommunications provider Telia Norway has announced it partnered with communications software provider IMImobile to resell it's cPaaS …

By: Stefania Viscusi | 6/4/2019

Crawford Technologies and Zia Consulting Bring Document Storage Online
With digital transformation a priority for businesses across industries, the move from legacy systems to cloud-based storage systems is underway.

By: Stefania Viscusi | 6/4/2019

UC Network Management Week in Review: Ribbon, Broadvoice, AWS & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…

By: Maurice Nagle | 6/1/2019

Callsign Pairs with Nexmo on Communications Solution
Callsign and Nexmo announced a partnership with the result being an enhanced private communications solution for digital life providers, introducing t…

By: Maurice Nagle | 5/31/2019

It's here! Software Licensing Operational Challenges that Hinder Growth
Let's explore the 5 key software licensing operational challenges that if not addressed will hinder growth.

By: Maurice Nagle | 5/31/2019

Broadvoice Names Nguyen Head of Product
Broadvoice named Khoi Nguyen Head of Product, tasked with fueling company growth, which according to the company is 80 percent year-over-year. Nguyen …

By: Maurice Nagle | 5/31/2019

California Regulators Approve Preventative Power Outages to Reduce Wildfire Risk
Hoping to prevent a repeat of 2018, state regulators are allowing utilities to cut power to customers to avoid power lines sparking wildfires.

By: Erik Linask | 5/31/2019

Appian & Twilio Come Together for Better Contact Center Experiences
Business applications provider Appian has announced it teamed up with Twilio in an effort to make these better customer experiences possible and said …

By: Stefania Viscusi | 5/31/2019

Brightsolid, RingCentral Partner to Propel Scottish Business Communications
Brightsolid announced a partnership with RingCentral to offer is Scottish customer base the RingCentral portfolio of cloud communications solutions.

By: Maurice Nagle | 5/30/2019

Smart Communications Newest Pega ISV Program Member
Smart Communications announced it is the newest member of the Pega Independent Software Vendor (ISV) Program. As a member of the ISV, Smart Communicat…

By: Maurice Nagle | 5/30/2019

Powered by Avaya IX Makes Big Promises
Avaya announced that its Powered by Avaya IX, a cloud-native Unified Communications-as-a-Service (UCaaS) solution, will run on the Google Cloud Platfo…

By: Maurice Nagle | 5/30/2019