Adtran announced that South Central Rural Telecommunications Cooperative (SCRTC) is utilizing its ALM in-service fiber monitoring solution to proactively monitor and address issues within its fiber network.
With this comprehensive assurance platform, SCRTC can continuously probe its network for faults and degradations, enabling the cooperative to locate and resolve issues before they impact services for customers in South Central Kentucky.
“When a service outage occurs, subscribers expect rapid resolution. That’s because broadband has become such an essential utility. Businesses, people working from home and families who regularly access entertainment streaming demand consistent, always-on connectivity. That’s why service providers like SCRTC are seeking solutions that take network resiliency to the next level,” said John Scherzinger, GM of Americas sales at Adtran. “It’s often not until our customers experience the benefits of ALM’s proactive monitoring firsthand that they fully appreciate its critical role in operations. The SCRTC team is now well aware of the advantages it brings in minimizing efforts, bolstering network resilience and ensuring customer satisfaction.”
Using Adtran's ALM, SCRTC eliminates the need for time-consuming manual fault isolation, allowing for more effective utilization of maintenance resources and ultimately improving service delivery for subscribers.
“The moment we plugged ALM into our infrastructure, it notified us of an issue affecting one of our protected routes. We’d been told to expect a quick return on our investment, but to get an immediate demonstration of what it could do for us was a surprise,” said Lonnie Meredith, network manager at SCRTC.
To enhance scalability, SCRTC has also implemented the ALM 96-port expansion unit at three hub sites, enabling efficient monitoring of up to 110 fiber links from a single location. The ALM system works in conjunction with Adtran's GIS-based tracking solution, Ensemble Fiber Director, providing precise issue location tracking and optimizing oversight of SCRTC's optical infrastructure.
With early issue identification and immediate tracking capabilities, ALM contributes to reducing operational and capital expenditures for SCRTC, while its fanless operation and low power consumption enhance network efficiency and cost-effectiveness.
“The ALM’s ability to detect, identify and locate fiber faults in real time has had a profound impact on our operations, minimizing network downtime and cutting operational costs. It only becomes clear just how essential the Adtran ALM is once it’s operational in your network. For our subscribers, it means receiving high-speed broadband with unbeatable reliability. And for us, it translates into daily operations that are more efficient and more cost-effective. It’s a tool you can’t afford to be without,” said Meredith.
Edited by
Greg Tavarez
