Stefania Viscusi Info


Stefania Viscusi is an established writer and avid reader. She is a 2005 graduate of Albertus Magnus College, Magna Cum Laude. She has a Bachelor’s degree in English and a Bachelor's degree in Communications. Stefania has been covering the telecom and call center industry for over a decade and specializes in commentary and coverage of both workforce management and unified communications topics.

Latest Articles

Latest Broadband Forum Specification Unleashes Network Flexibility, Agility and New Features - 06/02/2023
Logitech Introduces Rally Bar Huddle for Better Small Meeting Experiences - 06/02/2023
N-able Partners with JCDC to Enhance Security for Global MSP Ecosystem - 06/01/2023
NetSPI Reveals Urgency for Enhanced Vulnerability Prioritization - 06/01/2023
Phone Calls Are Still Key for Customer Acquisition - 05/31/2023
Exploits, Botnets, and Malware Surge in Q1 2023 - 05/25/2023
Voiceitt and Webex by Cisco Bring Inclusive Video Meetings to People with Disabilities - 05/24/2023
Texas Lone Star Network Partners with Ribbon Communications to Boost Network Capacity - 05/24/2023
Windstream Enterprise Partners with Fortinet to Launch LAN Services - 05/23/2023
Lifesize Enters Asset Purchase Agreement with Enghouse Systems, Reorganizes Capital Structure - 05/23/2023
Malwarebytes Enhances MSP Platform with Mobile Security, Boosting Profitability and Growth for Partners - 05/18/2023
MiaRec Picks ChatGPT for New AI-driven Call Summary Feature - 05/17/2023
OOMA: VoIP for Business is Still the Best Choice - 05/17/2023
Sangoma Adds 5G Wireless Broadband to Managed Internet Connectivity Product Suite - 05/16/2023
SMS Firewalls Will Reduce Fraud, Save Operators Billions Over Next 4 Years - 05/16/2023
Validic Expands Healthcare IoT Platform with Integration of Smart Meter's Cellular-Enabled Health Devices - 04/05/2023
US Employees Believe Sustainability Practices Are More Important Than Ever - 04/05/2023
Jabra PanaCast 50 Video Bar System Leverages Microsoft Device Ecosystem Platform - 04/04/2023
RingCentral Launches RingSense AI Platform for Enhanced Business Communications - 04/04/2023
Ooma AirDial Achieves Compliance Milestones for Reliability and Safety as a POTS Replacement Solution - 04/03/2023
XConnect Collaborates with Cataleya to Better Combat Voice and SMS Fraud - 04/03/2023
90% of Consumers Concerned About Poor Vendor Security in 2023 - 03/24/2023
Cloud Managed Services Market to Be Worth $247.5B by 2030 - 03/22/2023
UPSTACK Expands Reach, Acquires LinkSource's Network and Cloud Sourcing Business - 03/22/2023
Get Ready for the Future of WiFi with NETGEAR's New WiFi 7 Router - 03/21/2023
11:11 Launches New Connectivity Solutions Powered by Fortinet Secure SD-WAN - 03/21/2023
Sophos' Endpoint Security Bolsters Cyber Threat Defenses While Simplifying Management - 03/15/2023
XConnect and Enabld Collaborate to Enhance Omnichannel Experiences with Mobile Number Data Intelligence - 03/14/2023
Conceal Empowers MSPs with New Time-Saving Capabilities for Faster Time-to-Value - 03/14/2023
DIDWW Launches Alphanumeric A2P SMS for 21 European Markets - 03/13/2023
Edgecore and Wavespot Partner to Enhance OpenWiFi Solutions - 03/13/2023
Digi International Releases Cellular Connectivity Bundles - 03/07/2023
Limeade Integration with Microsoft Teams Boosts Employee Well-Being - 03/07/2023
Vanta Launches Managed Service Provider Partner Program - 03/06/2023
Ericsson and Aeris Demonstrate New Combined IoT Innovations - 03/06/2023
AVI Systems is Revolutionizing Meeting Room Efficiency for Microsoft Teams Rooms - 03/03/2023
Nylas Sees Record Usage Amid Rising Adoption of APIs and CPaaS Solutions - 03/01/2023
Sensitive Data Protection Still a Major Challenge for Enterprises - 03/01/2023
IBM SkillsBuild Breaking Barriers in Tech Training - 02/27/2023
New Hybrid Meeting Bundle Now Includes AVer's CAM550 - 02/24/2023
Snom D7XX VoIP Phones Now Zoom-Certified - 02/24/2023
Cyber Breach Impact Levels Doubled in 2022, According to Black Kite Research - 02/08/2023
Report: Majority of Enterprises to Grow Use of UC&C Platforms in 2023 - 02/07/2023
Cisco Focused on Taking Hybrid Work Experiences to the Next Level - 02/07/2023
New ClearOne CHAT 150 Speakerphone Boosts Professional Audio Quality - 02/06/2023
Deltapath Intros SMS Business Texting Solution - 02/06/2023
Study: Organizations Agree Privacy is Must for Customer Data and AI - 01/31/2023
Antel Testing VMware Telco Cloud Platform for 5G Architecture - 01/30/2023
Niagara Networks & Telchemy Partner to Improve Network Visibility for UC - 01/30/2023
Tribes Announces $3.3 Million in Funding, Launches Social Wallets - 01/27/2023
AnswerNet Adds Text Support to Answering Service - 01/27/2023
Yealink Shows Off BH7X Bluetooth Headsets for Hybrid Working - 01/20/2023
Windstream Partners with AWS for Better Virtual Meeting Experiences - 01/20/2023
ClearOne Intros UNITE 260 Pro Camera - 01/20/2023
PacketFabric and Unitas Global Merge to Move NaaS Forward - 01/20/2023
Moveworks' AI Streamlines Employee Onboarding for Starburst - 01/20/2023
Chenega Systems Using Solutions from Zoom to Modernize DoD - 01/13/2023
Vertex and OneBill Partner to Help Businesses Streamline Communication Taxes - 01/12/2023
AVer Intros CAM570 4K Audio Tracking Camera - 01/11/2023
Kandao Launches AI Video Conferencing Terminal - 01/10/2023
LogRhythm Expands Security Operations Capabilities - 01/09/2023
Edgecore Networks Intros EPS200 Series - 01/06/2023
Research Shows Third-Party Workers Put Enterprise Security at Risk - 01/06/2023
Anomali Enhances Offerings to Help Organizations Strengthen Cyber Resiliency - 01/04/2023
MetTel Labs Deploys VMware SD-WAN Over Starlink - 01/04/2023
Is Telco Sustainability a Thing? - 01/04/2023
Motorola Buys Rave Mobile Safety - 01/03/2023
CommScope Enhances Service Provider Channel Program - 01/03/2023
AnyClip to Provide AI Smart Video Center for Zoom Global Partners - 01/03/2023
NexGen Virtual Launches Virtual Office App for Webex - 01/03/2023
Edgecore Networks Launches 2 New Offerings for its SD-WAN Product Line - 01/03/2023
Paige Wireless Rebrands as Ethos Connected - 12/27/2022
Report: State of the Hybrid Workplace - 12/27/2022
Sierra Wireless Offers Critical Communications Solution for First Responders with FirstNet - 12/27/2022
Mobile Messaging to Take Over Digital Commerce in 2023 - 12/27/2022
EnGenius Unveils New Security Gateway - 12/19/2022
Most Remote Workers Are Struggling with IT Issues - 12/19/2022
Scanbot SDK Intros New Document Scanner App Demo - 12/16/2022
Quantela Partners up with T-Mobile to Advance IoT - 12/15/2022
Pure IP Launches Webex Calling Solution for PSTN Connectivity - 12/14/2022
RingCentral Boosts Security for Messaging, Video, and Phone - 12/14/2022
Frame AI Closes $7.6M In Funding to Grow AI-Driven Customer Intelligence Platform - 12/13/2022
Edgecore Networks Intros Next-Gen 2.5G PoE Switch - 12/12/2022
Trilliant and Manx Utilities Begin Rolling Our Smart Electricity Meters Across the Isle of Man - 12/12/2022
It's Time for CSPs to Focus on SMBs - 12/06/2022
ASUS IoT & Media Broadcast Partner for Smart City Solutions - 12/06/2022
N-able Continues to Expand Support for MSPs - 12/02/2022
T-Mobile Launches IoT Developer Kit - 12/02/2022
TBI Adds Aryaka's SD-WAN and SASE to Supplier Portfolio - 12/02/2022
Pure IP Launches Microsoft Teams Partner Program for MSPs - 12/01/2022
Grandstream's Wi-Fi IP Phones Certified with Zoom Phone - 11/29/2022
Gamma Picks Dubber for Call Recording on Teams - 11/28/2022
Box Enhances Zoom App, Adds Automatic Recording Storage - 11/28/2022
Arizona Department of Homeland Security Picks Tanium for Cybersecurity - 11/22/2022
Yamaha's New Video Sound Bar & Collaboration System Improve Conferencing Experiences - 11/21/2022
Basis Technologies and Tech Mahindra Expand Smart Utilities - 11/21/2022
DIDWW Launches PSTN Replacement Solution For Businesses - 11/17/2022
SMBs with Flexible Work Options are Increasing Customer Retention Rates - 11/17/2022
Modeshift Partners with LTCA for Smart Ticketing - 11/17/2022
Ingram Micro Launches SIM to Cloud Solutions for U.S. Channel Partners - 11/15/2022
Ping Raises $15M to Advance Payment Platform for Freelancers - 11/14/2022
Telinta's TeliGlobe Mobile Softphone Now Has In-App Signup - 11/11/2022
Ooma's Advanced Call Flow Features Improve Customer and Employee Experiences - 11/10/2022
Tomahawk Hosts Microsoft Azure SDK on KxM Body-Worn Edge Processor - 11/10/2022
Ooma'a Advanced Call Flow Features Improve Customer and Employee Experiences - 11/10/2022
Intelitek Intros New Training Lab to Prepare Students for Industry 4.0 - 11/08/2022
Retailers Take Notice: Automated Threats Cause 62% of Security Incidents - 11/08/2022
New AVer PTZ Conferencing Camera Gives Remote Meetings an Upgrade - 11/04/2022
Jabra Focuses on Frontline Workers with Newest Headset - 11/04/2022
Passwordless Technology in the Enterprise is Here to Stay - 11/01/2022
Perygee Raises $4.75M for Secure Supply Chain Devices - 10/31/2022
New Jabra Earbuds Keep Calls Professional - 10/31/2022
Assurance IQ Looks to TNS to Get People to Answer their Business Calls - 10/27/2022 Acquires Noonlight to Improve Connected Safety Solutions - 10/25/2022
Voice Remains the Most Important Business Communications Channel - 10/24/2022
VERSES Completes Successful Drone Crowd Safety Monitoring Test - 10/24/2022
The Time for Zero Trust Is Now - 10/24/2022
Rockwell Automation Launches FactoryTalk Design Hub to Speed Time to Market - 10/18/2022
Cradlepoint, Bosch, and T-Mobile Enhance Peachtree Corners Smart City Services - 10/18/2022
Intuit's Technology Platform Drives Innovation - 10/17/2022
Nureva & AVer Partner to Combine Voice & Camera Tracking Capabilities - 10/17/2022
Microsoft-Certified Poly Devices Offer Improved Meeting Collaboration - 10/14/2022
Aryaka & Jenne to Deliver SD-WAN and SASE to Enterprises - 10/13/2022
OptConnect, Cradlepoint Partner for Fully Managed IoT Applications - 10/11/2022
Huawei and Dronetech Extend Smart Farming Project - 10/10/2022
Businesses Want Better, More Efficient Collaboration Tools - 10/07/2022
Cloud Group Partners with DIDWW for International VoIP Expansion - 10/07/2022
Businesses are Gaining Trust in Hybrid Work Security - 10/06/2022
AT&T to Modernize U.S. Customs and Border Protection Networks - 10/03/2022
T-Mobile Driving Smart City and Factory Growth with New IoT Solutions - 10/03/2022
eero Expanding Reach with New PoE Business Gateways - 09/30/2022
Telit Adds Local Native IoT Profile to NExTPlus eUICC SIM - 09/30/2022
CrowdStrike Intros Partner Progam, Adds Elite Tier for Business Growth - 09/27/2022
Sinch and Zapier Expand Partnership for Better Business Messaging - 09/26/2022
T-Mobile Joins Fight Against Wildfires with Pano AI - 09/26/2022
Martello Adds AudioCodes SBC Reporting to Experience Monitoring - 09/23/2022
The Desk Phone is Not Dead: Sangoma Ships One Millionth IP Phone - 09/23/2022
TD SYNNEX Launches IAconnects MobiusFlow Click-to-Run on Azure - 09/20/2022
Snom C300 and A330M Designed with Hybrid Workers in Mind - 09/20/2022
Hybrid Workplaces are The Future of Work - 09/19/2022
Logitech's Newest Webcams & Headphones Designed for Hybrid Workers - 09/19/2022
Smart Eye AI Driver Monitoring Technology Keeps Roadways Safer - 09/16/2022
Mobile Business Messaging Market Set to Explode - 09/13/2022
The 20 MSP Continues Rapid Expansion Efforts, Scoops Up 6 MSPs - 09/12/2022
New iShare X Wireless Conferencing System from INFOBIT - 09/12/2022
PBX On The Cloud Partners with DIDWW - 09/09/2022
Rope Launches Crowdfunding for Baton Plug AI Traffic Accident Detector - 09/09/2022
UCaaS Market to Top $161B by 2031 - 09/07/2022
Tango Brings Mobile UC to Frontline Workers - 09/06/2022
Neustar, TNS Join Forces to Restore Trust in Enterprise Phone Communications - 09/06/2022
CISOs are Likely to Outsource Security Program Improvements - 09/06/2022
Forward Thinking Systems Integrates With Toyota Fleet Vehicles - 09/06/2022
RingCentral Selected by Big Ass Fans to Empower its Hybrid Workforce - 08/30/2022
Teltech Chooses Betacom for 5G Upgrade of its Dallas Warehouse - 08/29/2022
Nextech AR Using LiDAR for Metaverse Spatial Mapping - 08/29/2022
Innovative Headset Tech from Shokz Boosts Workplace Productivity - 08/26/2022
Kensington Adds Pro Audio Solutions for Professional Video Conferencing - 08/26/2022
Forcing Employees to Return to the Office Isn't Working - 08/23/2022
Organizations Adopting Cloud Remain Strong Despite Market Conditions - 08/23/2022
Virtual Desktop Infrastructure Market Continues to Grow - 08/22/2022
Safe Security Now Provides Free Cyber Risk Calculations - 08/22/2022
NextivaONE Makes Team Communication and Collaboration Easy - 08/19/2022
Sharp Brings Digital Workplace Together with Hybrid Meetings - 08/16/2022
Gen Z Wants Same Day Pay - 08/16/2022
CallCabinet Celebrates 10 Years of Call Recording - 08/15/2022
etherFAX Brings Secure Document Delivery to Microsoft Teams - 08/15/2022
A2P Messaging to Continue Global Upward Trend - 08/15/2022
Tech Sector Must Learn to Modernize Hiring Practices - 08/15/2022
Thryv Platform Now Includes Google Business Messages - 08/10/2022
Nomosphère Brings Wi-Fi from Cambium Networks to CASVP - 08/05/2022
Poly Announces Enterprise-grade Support Service - 08/05/2022
TBI Now a Telecom Solutions Broker for Sangoma's Solutions - 08/05/2022
NextNav and Valor Systems Bring Greater Precision to Public Safety - 08/05/2022
Lumen Secures U.S. Customs and Border Protection Network Services Contract - 08/02/2022
Fusion Connect and Intrado Announce Partnership - 08/02/2022
Dubber Available Now on NUWAVE's iPILOT Platform - 08/02/2022
Startek Launches AI Platform to Boost Customer Experience and Employee Satisfaction - 07/29/2022
Infobip Adds WhatsApp & SMS to Microsoft Dynamics 365 - 07/29/2022
Laivly Modernizes Call Centers with New AI Platform - 07/21/2022
Soprano Brings CPaaS Platform Deeper into the US Market - 07/21/2022
XOi & FieldConnect Combine to Empower Field Service Providers - 07/21/2022
OnTask API Adds Digital Signature Integration and Workflow Solutions - 07/21/2022
Study Says Excessive Video Conferencing is Causing Workers to Burn Out - 07/21/2022
Glass Enterprise 2 Comes to T-Mobile with Exclusive Bundle from Hyperion - 07/18/2022
N-able Intros All-in-One Platform for Growing MSPs - 07/15/2022
Rent-A-Center Using Video to Boost Customer Experiences - 07/15/2022
Gillette Stadium Advances Security with AI Weapons Detection System - 07/15/2022
Schneider Electric Updates Education Platform to Help with Data Center Talent Shortage - 07/15/2022
HubEngage Launches Intranet Solution for Improved Employee Engagement - 07/12/2022
Gamification Wins over Traditional e-Learning for Corporate Training - 07/11/2022
EPOS & 10ZiG Announce Partnership to Improve Virtual Work Experiences - 07/11/2022
Tango Networks Partners with BT Wholesale for Business Mobile Services - 07/11/2022
New Report Ranks Sangoma Number One in UC Satisfaction - 07/08/2022
RingByName Recognized as Top Call Recording Provider - 07/08/2022
Workers Ready to Quit Over Poor Tech Experiences - 07/07/2022
GigTel Partners with Jenne to Expand Reach of UCaaS and CCaaS Voice Services - 07/05/2022
Cloudli Buys ConnectMeVoice - 07/05/2022
New twine for Zoom App Makes Speed Networking Sessions Possible - 07/05/2022
Intrado Intros Power Access for Improved 911 Communication Workflows - 06/27/2022
Yamaha Expands Microsoft Teams Interoperability - 06/21/2022