Stefania Viscusi Info


Stefania Viscusi is an established writer and avid reader. She is a 2005 graduate of Albertus Magnus College, Magna Cum Laude. She has a Bachelor’s degree in English and a Bachelor's degree in Communications. Stefania has been covering the telecom and call center industry for over a decade and specializes in commentary and coverage of both workforce management and unified communications topics.

Latest Articles

GoTo Launches Miradore Premium+: Simplified Mobile Device Management for Growing Businesses - 04/12/2024
Fortinet Debuts FortiOS 7.6 and Major Enhancements to Security Fabric - 04/12/2024 Raises $70M for Next-Gen Edge AI Chip - 04/11/2024
Varonis Offers Solution for Securing Microsoft 365 Copilot in the AI Era - 04/11/2024
Voiceitt and Virtualahan Join Forces to Empower Individuals with Disabilities - 04/11/2024
TextUs Reveals Business SMS on the Rise, Driving Engagement - 04/04/2024
RingCentral Revolutionizes Business Communication with Real-Time AI - 04/04/2024
Secure Ransomware Recovery with Immutable Backups - 04/04/2024
HPE Enhances AIOps with GenAI in Aruba Networking Central - 04/03/2024
90% of IT Leaders Stress a Unified Data Platform for Analytics and AI - 04/03/2024
Lenovo ThinkSmart Expands Offerings for Smart Meeting Rooms - 04/03/2024
Intermedia Introduces Cloud Solution to Revolutionize Healthcare Communications - 04/01/2024 Secures $1.5M to Boost Enterprise Cloud Optimization and Resilience - 03/28/2024
Security Concerns Hinder Adoption of GenAI in Major Companies - 03/28/2024
Avaya Introduces New Communication and Collaboration Suite - 03/28/2024
1Password Now Accessible via Amazon Web Services Marketplace - 03/21/2024
Red Cell Introduces Eyris to Revolutionize Data Protection and Cybersecurity - 03/19/2024
Akamai and Neural Magic Collaborate to Turbocharge Deep Learning AI - 03/19/2024
Houston Airports Elevate Traveler Experience with HPE Aruba Networking - 03/18/2024
Tango Networks Unveils Global Pass: Revolutionizing Business Mobile Communications - 03/18/2024
DBOS Raises $8.5M Led by Tech Pioneer Mike Stonebraker to Revolutionize Cloud Computing - 03/18/2024
Thrive Incident Response and Remediation Service Offers Cybersecurity Defense - 03/15/2024
Aryaka Introduces Unified SASE as a Service for Global Secure Networking - 03/15/2024
CallCabinet Introduces Advanced AI-Driven Conversation Analytics - 03/14/2024
NetApp Boosts AI Innovation with Intelligent Data Infrastructure - 03/14/2024
VIAVI Expands Test and Assurance Portfolio with Spirent Acquisition - 03/13/2024
Zyxel Networks Offers Affordable WiFi 7 Solution for SMBs - 03/13/2024
Skybox 13.2 Elevates Vulnerability Prioritization Capabilities - 03/13/2024
Logitech Unveils MX Brio: A Webcam Made for Modern Work and Streaming - 03/12/2024
SCRTC Boosts Fiber Network Reliability with Adtran's ALM - 03/12/2024
BlueFletch Introduces Enterprise Chat Tool to Empower Frontline Workers - 03/12/2024
The Rise of A2P Messaging - 03/08/2024
Spectralink Unveils Versity 97 Series: Elevating Enterprise Mobility - 03/08/2024
VirtualPBX Unveils POTS Replacement Solution for Essential Systems - 03/08/2024
EnGenius Empowers SMBs with Discounts on FIT Managed PoE Switch Line - 03/07/2024
Prescriptive Data Solutions and Cynet Join Forces to Revolutionize Cybersecurity for SMEs - 03/07/2024
Colt and Versa Networks Revolutionize Global Connectivity with 1,000 SD-WAN Services - 03/07/2024
T-Mobile, Ericsson Partner for Enterprise 5G Laptop Connectivity and Security - 03/07/2024
LTIMindtree Makes Quantum Leap and Joins with IBM for Computing Innovations - 03/06/2024
SMBs Pin Growth Hopes on Customer-Centric Strategies in 2024 - 02/29/2024
Hybrid Cloud Empowers Remote Work as Enterprise Mobility Market Soars to $63.3B by 2026 - 02/29/2024
SonicWall Reveals Surge in Cyberattacks - 02/28/2024
Searchlight Cyber Enhances DarkIQ with MITRE ATT&CK Framework Integration - 02/27/2024
Barco Enhances User Experience with Microsoft Integration - 02/27/2024
Evolve IP Expands Reseller Network with UK-based Mercury Maynard - 02/26/2024
Jabra Introduces Cloud-Based API-First Software Platform - 02/26/2024
AVer VB350 Achieves Microsoft Teams Certification - 02/26/2024
Cybersecurity Preparedness Gaps Remain - 02/20/2024
GSMA and IBM Join Forces to Boost AI Adoption and Skills in Telecoms Sector - 02/15/2024
Tangoe Enhances Private Cloud Expense Management - 02/15/2024
Veeam Unveils Cyber Secure Program for Enterprise Ransomware Protection and Recovery - 02/14/2024
Cisco Elevates Networking Cloud Vision with Security and AI Enhancements - 02/14/2024
Veza Bolsters Enterprise File Security with Google Drive Integration - 02/13/2024
AudioCodes and Kramer Join for Microsoft Teams Rooms Solutions - 02/13/2024
Keeper Security Integrates with Apple Vision Pro for Secure App and Website Access - 02/12/2024
Malwarebytes Launches Defense Against Cyber Threats in Education - 01/30/2024
ZeroOutages Partners with Volunteers of America for Advanced SD-WAN Connectivity and Security - 01/30/2024
CloudTalk Secures $28M in Series B Funding for AI-Driven Voice Communication - 01/29/2024
MAXHUB and Nureva Partner for Certified Microsoft Teams Rooms Bundles - 01/29/2024
ViewSonic Launches Meeting Space Solution and TeamWork Software - 01/26/2024
Barco Introduces ClickShare All-In-One Video Bar for Seamless Wireless Conferencing - 01/25/2024
Vodafone and Microsoft Sign Decade-Long Alliance for Generative AI, Digital Services, Cloud Innovation - 01/25/2024
Perception Point Unveils Advanced Security Training Powered by DCOYA - 01/01/2024
Four Crucial Steps to Transform from Telco to Techco - 01/01/2024
LTIMindtree and Microsoft Partner for AI Employee Engagement Solutions - 12/29/2023
Iristel Introduces Operator Connect for Microsoft Teams Phone Deployment - 12/29/2023
Ingram Micro Introduces Xvantage App - 12/28/2023
EnGenius Switch Extenders Now Available for Shipping - 12/28/2023
Robokiller Insights Finds Robotexts Remain Problematic - 12/22/2023
Google Cloud and HashiCorp Deepen Collaboration with Generative AI - 12/22/2023
DNSFilter Bolsters Cybersecurity Defenses Against Rising Threats of Generative AI - 12/21/2023
2bcloud Powers Tadiran Telecom's Cloud Transformation - 12/21/2023
Q-SYS and Lenovo Join Forces for Certified Microsoft Teams UC Compute Bundle - 12/21/2023
Telchemy Enhances Microsoft Teams Support with VQmon 5.4 - 12/20/2023
NETGEAR Launches S3600 Series Smart Switches to Tackle Workplace Connectivity Challenges - 12/20/2023
A Powerful Recovery Solution: 11:11 Systems Expands DRaaS Offering - 12/18/2023
Are Messaging Apps Increasing Security Threats for Businesses? - 12/18/2023
Do 40% of Google Drive Files Harbor Sensitive Data, Putting Organizations at Risk? - 12/15/2023
Coro Introduces First-of-its-Kind Modular Platform to Bring Cybersecurity to Midsize Enterprises - 12/14/2023
Barracuda Launches Global Partner Success Program - 12/14/2023
Netcracker Announces Integration with Amazon Bedrock for Generative AI - 12/14/2023
Netskope Now Provides Seamless, Localized Security Service Edge Worldwide - 12/13/2023
Adtran's Mosaic One Revolutionizes Network Management, Gains 300+ New Clients in 18 Months - 12/13/2023
Salesforce and AWS Forge Deeper Alliance - 12/08/2023
Report Finds Explosive Growth in Unified Communications as a Service Market - 12/07/2023
Expereo Chosen to Drive Global Connectivity for Carlsberg Group - 12/07/2023
CrowdStrike Brings AI-Driven Cybersecurity to Amazon Business - 12/07/2023
CyberArk Introduces Enhanced Passkeys Authentication - 12/06/2023
Qatar Airways Partners with SITA for Network Infrastructure Transformation - 12/06/2023
DriveNets Joins Ultra Ethernet Consortium for Open, Multi-Vendor Solutions - 12/05/2023
Arctic Wolf Survey Exposes Hurdles in Cybersecurity Tool Adoption - 12/05/2023
Cohesity Deepens Collaboration with Microsoft to Bolster Data Security in Microsoft 365 Environments - 11/22/2023
Introducing RingCentral Events: Elevating Virtual, Onsite, and Hybrid Experiences - 11/22/2023
42Crunch Teams Up with Microsoft Defender for Cloud to Strengthen API Security - 11/21/2023
TNS Introduces AI Labs: Tech Solutions for Carrier and Enterprise Sectors - 11/21/2023
Lenovo and Jabra Intro ThinkSmart Bar 180 - 11/21/2023
Barracuda Announces Key Leadership Appointment to Drive MSP Business Expansion - 11/20/2023
CallTrackingMetrics Enhances Zoom Integration and Launches LeadReactor - 11/20/2023
Five Trends Shaping the Cybersecurity Landscape in 2024 - 11/20/2023
Microsoft Picks Oracle Cloud for Bing Conversational Search - 11/20/2023
Netskope Introduces Next Gen SASE Branch - 11/17/2023
BeyondEdge Introduces Unified Orchestration Platform for Generative AI Ethernet Fabrics - 11/17/2023
Symmetrium Introduces Solution to Secure IM and SMS, Minimize Corporate Risks - 11/16/2023
Versa Networks Gets IPv6 Ready 'Gold' Logo Certification - 11/16/2023
Arista Networks Bolsters Enterprise Cybersecurity with Zero Trust Networking Architecture - 11/16/2023
Report Looks at the Future of Work: Update on Remote Workers - 11/10/2023
Box and Google Cloud Team Up to Transform Enterprise Work with AI-Powered Content Management - 11/09/2023
Evolve IP Intros 'Dubber Moments' AI-Enhanced Call Recording Platform - 11/09/2023
Keeper Security Teams Up with Ingram Micro to Elevate Cybersecurity in Europe - 11/08/2023 Integrates Check Point's CloudGuard to Revolutionize Network Connectivity and Security - 11/08/2023
Prosimo Redefines Network Cost Management with Cloud Cost 360 - 11/06/2023
Cisco, NVIDIA Revolutionize Hybrid Workspaces with AI-Powered Meetings - 11/03/2023
SignalWire Intros No-Code AI Agent Builder - 11/02/2023
At-Bay Unveils MDR Cybersecurity Solution for SMBs - 11/02/2023
Nextiva Honored in Inc.'s Second Annual Power Partner Awards - 11/01/2023
8x8 Redefines Customer and Employee Experiences with XCaaS Cloud Contact Center Innovations - 11/01/2023
Covenant Telecom Partners with OneBill for Streamlined WISP and IoT Billing - 10/23/2023
Airtame and Jabra Team Up for Enhanced Hybrid Collaboration - 10/20/2023
Organizations Underestimate Severity of Data Loss and Security Threats - 10/20/2023
ManageEngine Boosts Endpoint Protection with Next-Gen Antivirus Integration - 10/19/2023
Comcast and Broadcom Partner on AI-Powered Network with Innovative Chipset - 10/19/2023
RUCKUS R770 Empowers Channel Partners with Enhanced Connectivity - 10/18/2023
Fortinet Unleashes New Switches for Secure and Connected Campus Networks - 10/17/2023
CloudScale365 Acquires Firefly to Turbocharge IT Solutions - 10/17/2023
Intermedia Adds Free International Calling to 33 Countries - 10/16/2023
Cohesity Increases DSPM Alliance to Mitigate Cloud Transformation Risks - 10/16/2023
EnGenius Introduces Intuitive Security Gateway - 10/13/2023
Nutanix Enhances Rapid Ransomware Defense - 10/13/2023
CloudFabrix's New AI-Driven Solution Revolutionizes Telco Service Assurance - 10/09/2023
Blackpoint Cyber Expands Security with Cloud Response for Google Workspace - 10/09/2023
Snom Partners with Zoom to Revolutionize Business Communication - 10/06/2023
Aware Launches Partner Program for Biometric Solutions - 10/06/2023
AVer CAM520 Pro3 and VB350 Elevate Enterprise Conferencing - 10/05/2023
Eaton Unveils New Software Suite Revolutionizing Data Center Operations - 09/28/2023
MiaRec Enhances Conversational Intelligence with Generative AI - 09/28/2023
Patton Acquires Tone Commander, Strengthens Secure Communication Solutions - 09/28/2023
Patton's Acquires Tone Commander, Strengthens Secure Communication Solutions - 09/27/2023
Cloud Range Introduces Range365, Next Gen Cyber Defense Training and Testing - 09/27/2023
Ericsson and Google Cloud Collaborate to Expand Cloud RAN Offering - 09/26/2023
CrowdStrike Launches Accelerate Partner Program to Transform SaaS Ecosystem - 09/26/2023
Acronis Introduces Advanced Automation for MSPs - 09/21/2023
Optiva's Next-Gen Charging Engine Puts AI and Automation in Operators' Hands - 09/21/2023
HPE Enhances SMB Solutions in Response to Network Challenges - 09/20/2023
Tata Joins Forces with NVIDIA for Extensive AI Infrastructure - 09/20/2023
Nokia Enterprise Edge Charging Empowers Enterprises with Monetization Capabilities - 09/19/2023
Mitel Introduces 700d Series DECT Handsets - 09/19/2023
Exabeam Expands Partnership with Google Cloud to Enhance AI-Powered Cybersecurity - 09/07/2023
Republic Airways Elevates Employee Communications with RingCentral - 09/07/2023
Rackspace Technology Launches FAIR Diagnostic Tool for AI Readiness Assessment - 09/05/2023
Accelecom VoiceCloud Services Accelerate Businesses Collaboration - 09/05/2023
Keeper Security and Gradient MSP Collab on Billing Integration for MSPs - 09/01/2023
Wind River Partners with Vodafone for Open RAN Deployment - 09/01/2023
Auvik Partners with ITEXPO Exhibitor Jenne for Network Management and SaaS Monitoring Offerings - 08/29/2023
Introducing eSentire Labs and eSentire LLM Gateway - 08/29/2023
UCaaS Implementation Crucial as Hybrid and Remote Work Increases - 08/28/2023
Yamaha's CS-500 Achieves Microsoft Teams Certification - 08/28/2023
Broadvoice Collaborates with Bridgepointe Technologies on CCaaS and UCaaS - 08/25/2023
Midco Teams with Plume for 'Midco Business Wi-Fi Pro' - 08/25/2023
Deloitte and Google Cloud Join Forces for Consumer Business Transformation through Generative AI - 08/24/2023
8x8 Updates Phone App for Microsoft Teams with Native Calling - 08/24/2023
Comcast Introduces Storm-Ready WiFi Device - 08/23/2023
TD SYNNEX Introduces Destination AI to Empower Partners - 08/23/2023
Barracuda and Cork Partner on Cyber Warranty for MSPs - 08/22/2023
Nylas Introduces AI-Powered Assist Chatbot for Developers - 08/22/2023
Summit Homes Group Chooses Sugar for AI-Powered Sales Automation in the Cloud - 08/17/2023
Avaya Awarded Unified Communications and Contact Center Contract with Sourcewell - 08/17/2023
Halo Teams Up with NetSuite to Enhance Dog Rescue Efforts - 08/16/2023
CrowdStrike Finds Rising Identity-Based Attacks in 2023 - 08/16/2023
Five9 to Acquire Aceyus - 08/15/2023
Motorola Solutions Now Offering Cloud-Based Next Generation 911 Call Routing - 08/15/2023
Kyndryl Enhances Cybersecurity Services to Combat Rising Cyberattacks - 08/10/2023
Cradlepoint and LA County Join Forces to Modernize Election Infrastructure - 08/10/2023
Alianza Chosen to Power Bluepeak's Cloud Transformation - 08/09/2023
Fortinet Expands Secure Networking Portfolio - 08/09/2023
Atlantic.Net and mesibo Launch One-Click Real-Time CPaaS - 08/08/2023
Snom Unveils M900 Outdoor DECT Multi-Cell Base Station - 08/08/2023
Gong's AI-Powered Platform Attracts Over 4,000 Customers - 08/01/2023
29% of SMBs Mishandle IT Hardware Disposal - 08/01/2023
GoTo Unveils New Features to Streamline Business Communications and IT Management - 07/31/2023
Salve Regina University Partners with NWN Carousel for Next Gen Cloud Communication - 07/31/2023
EarthLink Expands Business Reach with Acquisition of One Ring Networks - 07/28/2023
Acalvio Partners with CrowdStrike to Strengthen Cybersecurity Defenses - 07/28/2023
Mitel Wins Fourth Sourcewell Contract - 07/21/2023
Baltimore Chooses NWN Carousel for Next-Gen Emergency 911 Program featuring Advanced AI - 07/21/2023
EnGenius Launches EnStation6 Offering Outdoor Wi-Fi 6 Connectivity - 07/20/2023
Kyndryl Bridge Offers AI-Powered Technology Service Management - 07/20/2023
Schneider Electric's Catalyze Program Aims to Decarbonize Semiconductors - 07/19/2023
BackupVault and AvePoint Partner on Cloud Backup Offerings - 07/19/2023
ActivePort and Radian Arc Expand Partnership for High-Performance AI Solutions - 07/17/2023
RUCKUS One Empowers Channel Partners with AI-Driven Unified Management for Multi-Access Networks - 07/17/2023
Nextiva Earns Customers' Choice Recognition in Two Categories - 07/14/2023
Small Businesses Leverage Top Tech Tools for Growth and Adaptation - 07/14/2023
Omega Systems Appoints New CEO and COO - 07/13/2023
SignalWire Launches No-Code Intelligent AI Agent for CPaaS - 07/13/2023
Avaya Empowers Cloud Innovations for Large Enterprise - 07/05/2023
Zerify Teams Up with TD SYNNEX to Enhance Cybersecurity Offerings for Resellers - 07/05/2023
Zoom's Intelligent Director Feature Unites In-Office and Remote Teams - 07/05/2023
Oracle Introduces Generative AI to Help HR Boost Productivity - 07/03/2023
Finout Launches AI-Powered Cost Optimizer for AWS - 07/03/2023
Verizon Business Boosts Fixed-Wireless with Enhanced Portal and Security - 07/03/2023