Stefania Viscusi Info


Stefania Viscusi is an established writer and avid reader. She is a 2005 graduate of Albertus Magnus College, Magna Cum Laude. She has a Bachelor’s degree in English and a Bachelor's degree in Communications. Stefania has been covering the telecom and call center industry for over a decade and specializes in commentary and coverage of both workforce management and unified communications topics.

Latest Articles

Cohesity Deepens Collaboration with Microsoft to Bolster Data Security in Microsoft 365 Environments - 11/22/2023
Introducing RingCentral Events: Elevating Virtual, Onsite, and Hybrid Experiences - 11/22/2023
42Crunch Teams Up with Microsoft Defender for Cloud to Strengthen API Security - 11/21/2023
TNS Introduces AI Labs: Tech Solutions for Carrier and Enterprise Sectors - 11/21/2023
Lenovo and Jabra Intro ThinkSmart Bar 180 - 11/21/2023
Barracuda Announces Key Leadership Appointment to Drive MSP Business Expansion - 11/20/2023
CallTrackingMetrics Enhances Zoom Integration and Launches LeadReactor - 11/20/2023
Five Trends Shaping the Cybersecurity Landscape in 2024 - 11/20/2023
Microsoft Picks Oracle Cloud for Bing Conversational Search - 11/20/2023
Netskope Introduces Next Gen SASE Branch - 11/17/2023
BeyondEdge Introduces Unified Orchestration Platform for Generative AI Ethernet Fabrics - 11/17/2023
Symmetrium Introduces Solution to Secure IM and SMS, Minimize Corporate Risks - 11/16/2023
Versa Networks Gets IPv6 Ready 'Gold' Logo Certification - 11/16/2023
Arista Networks Bolsters Enterprise Cybersecurity with Zero Trust Networking Architecture - 11/16/2023
Report Looks at the Future of Work: Update on Remote Workers - 11/10/2023
Box and Google Cloud Team Up to Transform Enterprise Work with AI-Powered Content Management - 11/09/2023
Evolve IP Intros 'Dubber Moments' AI-Enhanced Call Recording Platform - 11/09/2023
Keeper Security Teams Up with Ingram Micro to Elevate Cybersecurity in Europe - 11/08/2023 Integrates Check Point's CloudGuard to Revolutionize Network Connectivity and Security - 11/08/2023
Prosimo Redefines Network Cost Management with Cloud Cost 360 - 11/06/2023
Cisco, NVIDIA Revolutionize Hybrid Workspaces with AI-Powered Meetings - 11/03/2023
SignalWire Intros No-Code AI Agent Builder - 11/02/2023
At-Bay Unveils MDR Cybersecurity Solution for SMBs - 11/02/2023
Nextiva Honored in Inc.'s Second Annual Power Partner Awards - 11/01/2023
8x8 Redefines Customer and Employee Experiences with XCaaS Cloud Contact Center Innovations - 11/01/2023
Covenant Telecom Partners with OneBill for Streamlined WISP and IoT Billing - 10/23/2023
Airtame and Jabra Team Up for Enhanced Hybrid Collaboration - 10/20/2023
Organizations Underestimate Severity of Data Loss and Security Threats - 10/20/2023
ManageEngine Boosts Endpoint Protection with Next-Gen Antivirus Integration - 10/19/2023
Comcast and Broadcom Partner on AI-Powered Network with Innovative Chipset - 10/19/2023
RUCKUS R770 Empowers Channel Partners with Enhanced Connectivity - 10/18/2023
Fortinet Unleashes New Switches for Secure and Connected Campus Networks - 10/17/2023
CloudScale365 Acquires Firefly to Turbocharge IT Solutions - 10/17/2023
Intermedia Adds Free International Calling to 33 Countries - 10/16/2023
Cohesity Increases DSPM Alliance to Mitigate Cloud Transformation Risks - 10/16/2023
EnGenius Introduces Intuitive Security Gateway - 10/13/2023
Nutanix Enhances Rapid Ransomware Defense - 10/13/2023
CloudFabrix's New AI-Driven Solution Revolutionizes Telco Service Assurance - 10/09/2023
Blackpoint Cyber Expands Security with Cloud Response for Google Workspace - 10/09/2023
Snom Partners with Zoom to Revolutionize Business Communication - 10/06/2023
Aware Launches Partner Program for Biometric Solutions - 10/06/2023
AVer CAM520 Pro3 and VB350 Elevate Enterprise Conferencing - 10/05/2023
Eaton Unveils New Software Suite Revolutionizing Data Center Operations - 09/28/2023
MiaRec Enhances Conversational Intelligence with Generative AI - 09/28/2023
Patton Acquires Tone Commander, Strengthens Secure Communication Solutions - 09/28/2023
Patton's Acquires Tone Commander, Strengthens Secure Communication Solutions - 09/27/2023
Cloud Range Introduces Range365, Next Gen Cyber Defense Training and Testing - 09/27/2023
Ericsson and Google Cloud Collaborate to Expand Cloud RAN Offering - 09/26/2023
CrowdStrike Launches Accelerate Partner Program to Transform SaaS Ecosystem - 09/26/2023
Acronis Introduces Advanced Automation for MSPs - 09/21/2023
Optiva's Next-Gen Charging Engine Puts AI and Automation in Operators' Hands - 09/21/2023
HPE Enhances SMB Solutions in Response to Network Challenges - 09/20/2023
Tata Joins Forces with NVIDIA for Extensive AI Infrastructure - 09/20/2023
Nokia Enterprise Edge Charging Empowers Enterprises with Monetization Capabilities - 09/19/2023
Mitel Introduces 700d Series DECT Handsets - 09/19/2023
Exabeam Expands Partnership with Google Cloud to Enhance AI-Powered Cybersecurity - 09/07/2023
Republic Airways Elevates Employee Communications with RingCentral - 09/07/2023
Rackspace Technology Launches FAIR Diagnostic Tool for AI Readiness Assessment - 09/05/2023
Accelecom VoiceCloud Services Accelerate Businesses Collaboration - 09/05/2023
Keeper Security and Gradient MSP Collab on Billing Integration for MSPs - 09/01/2023
Wind River Partners with Vodafone for Open RAN Deployment - 09/01/2023
Auvik Partners with ITEXPO Exhibitor Jenne for Network Management and SaaS Monitoring Offerings - 08/29/2023
Introducing eSentire Labs and eSentire LLM Gateway - 08/29/2023
UCaaS Implementation Crucial as Hybrid and Remote Work Increases - 08/28/2023
Yamaha's CS-500 Achieves Microsoft Teams Certification - 08/28/2023
Broadvoice Collaborates with Bridgepointe Technologies on CCaaS and UCaaS - 08/25/2023
Midco Teams with Plume for 'Midco Business Wi-Fi Pro' - 08/25/2023
Deloitte and Google Cloud Join Forces for Consumer Business Transformation through Generative AI - 08/24/2023
8x8 Updates Phone App for Microsoft Teams with Native Calling - 08/24/2023
Comcast Introduces Storm-Ready WiFi Device - 08/23/2023
TD SYNNEX Introduces Destination AI to Empower Partners - 08/23/2023
Barracuda and Cork Partner on Cyber Warranty for MSPs - 08/22/2023
Nylas Introduces AI-Powered Assist Chatbot for Developers - 08/22/2023
Summit Homes Group Chooses Sugar for AI-Powered Sales Automation in the Cloud - 08/17/2023
Avaya Awarded Unified Communications and Contact Center Contract with Sourcewell - 08/17/2023
Halo Teams Up with NetSuite to Enhance Dog Rescue Efforts - 08/16/2023
CrowdStrike Finds Rising Identity-Based Attacks in 2023 - 08/16/2023
Five9 to Acquire Aceyus - 08/15/2023
Motorola Solutions Now Offering Cloud-Based Next Generation 911 Call Routing - 08/15/2023
Kyndryl Enhances Cybersecurity Services to Combat Rising Cyberattacks - 08/10/2023
Cradlepoint and LA County Join Forces to Modernize Election Infrastructure - 08/10/2023
Alianza Chosen to Power Bluepeak's Cloud Transformation - 08/09/2023
Fortinet Expands Secure Networking Portfolio - 08/09/2023
Atlantic.Net and mesibo Launch One-Click Real-Time CPaaS - 08/08/2023
Snom Unveils M900 Outdoor DECT Multi-Cell Base Station - 08/08/2023
Gong's AI-Powered Platform Attracts Over 4,000 Customers - 08/01/2023
29% of SMBs Mishandle IT Hardware Disposal - 08/01/2023
GoTo Unveils New Features to Streamline Business Communications and IT Management - 07/31/2023
Salve Regina University Partners with NWN Carousel for Next Gen Cloud Communication - 07/31/2023
EarthLink Expands Business Reach with Acquisition of One Ring Networks - 07/28/2023
Acalvio Partners with CrowdStrike to Strengthen Cybersecurity Defenses - 07/28/2023
Mitel Wins Fourth Sourcewell Contract - 07/21/2023
Baltimore Chooses NWN Carousel for Next-Gen Emergency 911 Program featuring Advanced AI - 07/21/2023
EnGenius Launches EnStation6 Offering Outdoor Wi-Fi 6 Connectivity - 07/20/2023
Kyndryl Bridge Offers AI-Powered Technology Service Management - 07/20/2023
Schneider Electric's Catalyze Program Aims to Decarbonize Semiconductors - 07/19/2023
BackupVault and AvePoint Partner on Cloud Backup Offerings - 07/19/2023
ActivePort and Radian Arc Expand Partnership for High-Performance AI Solutions - 07/17/2023
RUCKUS One Empowers Channel Partners with AI-Driven Unified Management for Multi-Access Networks - 07/17/2023
Nextiva Earns Customers' Choice Recognition in Two Categories - 07/14/2023
Small Businesses Leverage Top Tech Tools for Growth and Adaptation - 07/14/2023
Omega Systems Appoints New CEO and COO - 07/13/2023
SignalWire Launches No-Code Intelligent AI Agent for CPaaS - 07/13/2023
Avaya Empowers Cloud Innovations for Large Enterprise - 07/05/2023
Zerify Teams Up with TD SYNNEX to Enhance Cybersecurity Offerings for Resellers - 07/05/2023
Zoom's Intelligent Director Feature Unites In-Office and Remote Teams - 07/05/2023
Oracle Introduces Generative AI to Help HR Boost Productivity - 07/03/2023
Finout Launches AI-Powered Cost Optimizer for AWS - 07/03/2023
Verizon Business Boosts Fixed-Wireless with Enhanced Portal and Security - 07/03/2023
Jabra Announces AI-Powered Updates to PanaCast 50 - 06/23/2023
Verint Introduces More Da Vinci AI Innovations - 06/23/2023
AT&T and Carbyne Join Forces to Enhance 911 Performance - 06/22/2023
Nile and Palo Alto Networks Join Forces for Protection Against Advanced Cyber Threats - 06/22/2023
Qualcomm Launches Video Collaboration Platform Suite to Boost Digital Transformations - 06/21/2023
Grandstream's New Wi-Fi 6 Access Point Offers Fast and Robust Wireless Connectivity - 06/21/2023
Zerify Defender Upgraded to Meet NIST Compliance in Cybersecurity - 06/20/2023
European Leaders Anticipate Metaverse to Generate 5% to 20% of Revenue by 2030 - 06/20/2023
Cisco and AT&T Partner to Enhance Connectivity for Mobile-First Workforces - 06/15/2023
ConnectWise Enhances Solutions to Bolster MSP Security and Facilitate Cybersecurity Practice Growth - 06/15/2023
Contextual AI raises $20M in Seed Funding to Build Next Gen Language Models for the Enterprise - 06/14/2023
Ringover Announces $21M Funding Round to Boost Customer Satisfaction and Sales - 06/14/2023
Hyro Announces $20M Funding for Responsible AI-Powered Enterprise Communications - 06/09/2023
Remote.It Unveils Docker Network Jumpbox for Automated Zero Trust Network Access - 06/09/2023
EPOS Revolutionizes Work Communication with the Launch of IMPACT 1000 Bluetooth Headset Series - 06/08/2023
CrowdStrike Empowers Next-Gen Cybersecurity with Generative AI - 06/08/2023
TextUs Adds Global Link Shortening for SMS Messages - 06/08/2023
Latest Broadband Forum Specification Unleashes Network Flexibility, Agility and New Features - 06/02/2023
Logitech Introduces Rally Bar Huddle for Better Small Meeting Experiences - 06/02/2023
N-able Partners with JCDC to Enhance Security for Global MSP Ecosystem - 06/01/2023
NetSPI Reveals Urgency for Enhanced Vulnerability Prioritization - 06/01/2023
Phone Calls Are Still Key for Customer Acquisition - 05/31/2023
Exploits, Botnets, and Malware Surge in Q1 2023 - 05/25/2023
Voiceitt and Webex by Cisco Bring Inclusive Video Meetings to People with Disabilities - 05/24/2023
Texas Lone Star Network Partners with Ribbon Communications to Boost Network Capacity - 05/24/2023
Windstream Enterprise Partners with Fortinet to Launch LAN Services - 05/23/2023
Lifesize Enters Asset Purchase Agreement with Enghouse Systems, Reorganizes Capital Structure - 05/23/2023
Malwarebytes Enhances MSP Platform with Mobile Security, Boosting Profitability and Growth for Partners - 05/18/2023
MiaRec Picks ChatGPT for New AI-driven Call Summary Feature - 05/17/2023
OOMA: VoIP for Business is Still the Best Choice - 05/17/2023
Sangoma Adds 5G Wireless Broadband to Managed Internet Connectivity Product Suite - 05/16/2023
SMS Firewalls Will Reduce Fraud, Save Operators Billions Over Next 4 Years - 05/16/2023
Validic Expands Healthcare IoT Platform with Integration of Smart Meter's Cellular-Enabled Health Devices - 04/05/2023
US Employees Believe Sustainability Practices Are More Important Than Ever - 04/05/2023
Jabra PanaCast 50 Video Bar System Leverages Microsoft Device Ecosystem Platform - 04/04/2023
RingCentral Launches RingSense AI Platform for Enhanced Business Communications - 04/04/2023
Ooma AirDial Achieves Compliance Milestones for Reliability and Safety as a POTS Replacement Solution - 04/03/2023
XConnect Collaborates with Cataleya to Better Combat Voice and SMS Fraud - 04/03/2023
90% of Consumers Concerned About Poor Vendor Security in 2023 - 03/24/2023
Cloud Managed Services Market to Be Worth $247.5B by 2030 - 03/22/2023
UPSTACK Expands Reach, Acquires LinkSource's Network and Cloud Sourcing Business - 03/22/2023
Get Ready for the Future of WiFi with NETGEAR's New WiFi 7 Router - 03/21/2023
11:11 Launches New Connectivity Solutions Powered by Fortinet Secure SD-WAN - 03/21/2023
Sophos' Endpoint Security Bolsters Cyber Threat Defenses While Simplifying Management - 03/15/2023
XConnect and Enabld Collaborate to Enhance Omnichannel Experiences with Mobile Number Data Intelligence - 03/14/2023
Conceal Empowers MSPs with New Time-Saving Capabilities for Faster Time-to-Value - 03/14/2023
DIDWW Launches Alphanumeric A2P SMS for 21 European Markets - 03/13/2023
Edgecore and Wavespot Partner to Enhance OpenWiFi Solutions - 03/13/2023
Digi International Releases Cellular Connectivity Bundles - 03/07/2023
Limeade Integration with Microsoft Teams Boosts Employee Well-Being - 03/07/2023
Vanta Launches Managed Service Provider Partner Program - 03/06/2023
Ericsson and Aeris Demonstrate New Combined IoT Innovations - 03/06/2023
AVI Systems is Revolutionizing Meeting Room Efficiency for Microsoft Teams Rooms - 03/03/2023
Nylas Sees Record Usage Amid Rising Adoption of APIs and CPaaS Solutions - 03/01/2023
Sensitive Data Protection Still a Major Challenge for Enterprises - 03/01/2023
IBM SkillsBuild Breaking Barriers in Tech Training - 02/27/2023
New Hybrid Meeting Bundle Now Includes AVer's CAM550 - 02/24/2023
Snom D7XX VoIP Phones Now Zoom-Certified - 02/24/2023
Cyber Breach Impact Levels Doubled in 2022, According to Black Kite Research - 02/08/2023
Report: Majority of Enterprises to Grow Use of UC&C Platforms in 2023 - 02/07/2023
Cisco Focused on Taking Hybrid Work Experiences to the Next Level - 02/07/2023
New ClearOne CHAT 150 Speakerphone Boosts Professional Audio Quality - 02/06/2023
Deltapath Intros SMS Business Texting Solution - 02/06/2023
Study: Organizations Agree Privacy is Must for Customer Data and AI - 01/31/2023
Antel Testing VMware Telco Cloud Platform for 5G Architecture - 01/30/2023
Niagara Networks & Telchemy Partner to Improve Network Visibility for UC - 01/30/2023
Tribes Announces $3.3 Million in Funding, Launches Social Wallets - 01/27/2023
AnswerNet Adds Text Support to Answering Service - 01/27/2023
Yealink Shows Off BH7X Bluetooth Headsets for Hybrid Working - 01/20/2023
Windstream Partners with AWS for Better Virtual Meeting Experiences - 01/20/2023
ClearOne Intros UNITE 260 Pro Camera - 01/20/2023
PacketFabric and Unitas Global Merge to Move NaaS Forward - 01/20/2023
Moveworks' AI Streamlines Employee Onboarding for Starburst - 01/20/2023
Chenega Systems Using Solutions from Zoom to Modernize DoD - 01/13/2023
Vertex and OneBill Partner to Help Businesses Streamline Communication Taxes - 01/12/2023
AVer Intros CAM570 4K Audio Tracking Camera - 01/11/2023
Kandao Launches AI Video Conferencing Terminal - 01/10/2023
LogRhythm Expands Security Operations Capabilities - 01/09/2023
Edgecore Networks Intros EPS200 Series - 01/06/2023
Research Shows Third-Party Workers Put Enterprise Security at Risk - 01/06/2023
Anomali Enhances Offerings to Help Organizations Strengthen Cyber Resiliency - 01/04/2023
MetTel Labs Deploys VMware SD-WAN Over Starlink - 01/04/2023
Is Telco Sustainability a Thing? - 01/04/2023
Motorola Buys Rave Mobile Safety - 01/03/2023
CommScope Enhances Service Provider Channel Program - 01/03/2023
AnyClip to Provide AI Smart Video Center for Zoom Global Partners - 01/03/2023
NexGen Virtual Launches Virtual Office App for Webex - 01/03/2023
Edgecore Networks Launches 2 New Offerings for its SD-WAN Product Line - 01/03/2023
Paige Wireless Rebrands as Ethos Connected - 12/27/2022
Report: State of the Hybrid Workplace - 12/27/2022
Sierra Wireless Offers Critical Communications Solution for First Responders with FirstNet - 12/27/2022