Latest News

AVANT to Join Open Systems Partner Network, Add Secure SD-WAN to Portfolio
AVANT communications announced its intentions to join Open Systems Partner Network, which would provide access to the Open Systems portfolio, most not…

By: Maurice Nagle | 3/27/2019

Migration Complexity: The Dirty Little Secret UCaaS Providers Don't Want You to Know
But, what the UCaaS vendors that are so good at espousing the benefits of their solutions don't talk about is the migration process and ongoing manage…

By: Erik Linask | 3/27/2019

NewVoiceMedia to Secure Communications with Blockchain
Cloud communications provider Vonage saw a subsidiary plant a flag in the name of communication security. NewVoiceMedia, a Vonage owned entity, has be…

By: Maurice Nagle | 3/27/2019

Nectar Announces Ear-to-Ear Diagnostics Integration for Jabra UC Headsets
Nectar netted eyeballs with the unveiling of Nectar 10, but in addition, the UC network management firm also announced integration between the new pla…

By: Maurice Nagle | 3/26/2019

Avaya Gearing Up to Go Private Once Again?
Rumors of a private equity buyout have driven up Avaya's stock price and created speculation about whether it will go private once again.

By: Laura Stotler | 3/26/2019

Immigrant Detention Hearings by Conferencing Draw Detractors and Supporters
One Arizona prison has turned to video conferencing as a way to speed up immigration hearings for detainees. Beginning earlier this year, inmates at p…

By: Tracey E. Schelmetic | 3/26/2019

Vonage Debuts CX Cloud Express for the Midsized Contact Center Market
Vonage has announced the debut of its newest contact center solution, CX Cloud Express, an expansion of the Vonage Business Cloud.

By: Tracey E. Schelmetic | 3/25/2019

New Telinta API Allows VoIP Service Providers to Offer thinQ Phone Numbers
A new partnership between Telinta and thinQ now makes it possible for VoIP service providers to buy domestic and toll-free phone numbers for use.

By: Stefania Viscusi | 3/25/2019

RingByName Making Cloud PBX Simple for SMBs and MSPs
Despite the continued growth of cloud communications, there's still a very large install base that has resisted the move to a modern, flexible, and fe…

By: Erik Linask | 3/25/2019

Audio Conferencing Week in Review: Ribbon, Lifesize, Zoom & More
Audio conferencing is a necessary component of today's working world. With workforces sprawling the globe from New York to Hong Kong, audio conferenci…

By: Maurice Nagle | 3/23/2019

UC Network Management Week in Review: Nectar, Ribbon, Martello & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…

By: Maurice Nagle | 3/23/2019

Equipment Malfunction Cuts Power to Thousands in San Diego County
Businesses rely on electricity, and while power outages create temporary interruptions, damaged equipment can be costly and time-consuming to replace.

By: Erik Linask | 3/22/2019

Martello Leveraging SD-WAN Momentum to Build Complete IT Monitoring Business
As businesses move increasingly into more services, their ability to leverage these services not only defines their success, but also helps create com…

By: Erik Linask | 3/22/2019

Windstream Enterprise Resale Reveals OfficeSuite UC White Label Enhancements
Windstream Enterprise Resale announced the arrival of enhancements to its OfficeSuite UC White Label solution with the addition of Contact Center Serv…

By: Maurice Nagle | 3/22/2019

The Secret to Success for Human-Machine Solutions Lies in Human-Machine Planning
The future of Intelligent Virtual Assistants (IVAs) is unfolding and holds tremendous promise. But, the path to progress has not been without pitfalls…

By: Special Guest | 3/21/2019

Mitel Updates Performance Analytics Solution for UC
UC solutions provider Mitel is stepping up its efforts on this front and has introduced a new version of its Mitel Performance Analytics solution. New…

By: Stefania Viscusi | 3/21/2019

Voxbone Reveals Enterprise-Grade Communications Platform
CaaS (Communications-as-a-Service) provider Voxbone announced the launch of its enterprise-grade communications platform, a solution crafted specifica…

By: Maurice Nagle | 3/20/2019

HP Picks Zoom for Video Conferencing
Today's modern workplace looks very different from generations past. Gen Z is a workforce that's intimately familiar with navigating technology and ha…

By: Stefania Viscusi | 3/20/2019

VoIP Innovations & Thrio Partner to Drive CX Improvements in the Call Center
VoIP Innovations has announced a new partnership with Thrio, a provider of artificial intelligence-powered solutions for the call center.

By: Stefania Viscusi | 3/20/2019

Taking Teaming up to a New Level: Ribbon and Yealink Make Microsoft Teams Better with Secure SIP Services
Yealink, a global leading provider of unified communication and collaboration solutions, and one of most popular providers of Microsoft Teams technolo…

By: Special Guest | 3/19/2019