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Erik Linask Info

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Group Editorial Director
TMC

Erik Linask is Group Editorial Director of TMC. During his tenure at TMC, he has supported the production and development of its print publications and, most recently, managed the day-to-day operations of the industry’s leading Web site, TMCnet, which currently serves nearly 3 million unique monthly visitors. Currently, he oversees TMC’s four print publications as well as TMCnet, and covers a wide range of topics in the IP Communications and Information Technology arenas, including his blog, Convergence Corner, on TMCnet.

Prior to joining TMC, Erik was Managing Editor at Global Custodian, an international securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute.

Latest Articles

Plane Crashes in Baseball Field, Knocks Out Power in Meriden, Connecticut - 04/16/2019
Why You Have to Measure CSAT and How to do it Right - 04/16/2019
Power Protection Tips for Businesses - 04/15/2019
Sailboat Knocks Out Power in Florida Keys - 04/15/2019
Albertsons the Latest to Join IBM's Blockchain-based Food Trust Network - 04/12/2019
SkySwitch Takes Pain Out of VoIP and UC Deployments with Network Readiness Assessment Tool - 04/11/2019
Zip911 Launches New Channel Program for alertTree Enhanced 911 Services - 04/11/2019
Key Differentiators Helping Phone.com Grow UCaaS Channel - 04/10/2019
Are You Mapping Customer Journey? - 04/08/2019
Avoid Contact Center Catastrophes with Cloud Technology - 04/04/2019
Pareteum Completing Microsoft's UC Vision with Global Connectivity Enablement - 04/03/2019
How to Succeed with Proactive IVR Campaigns - 04/01/2019
Utility Company Amaren Looking at Blockchain to Support More Efficient and Reliable Grid Model - 03/29/2019
Raccoon Sends Downtown Hartford into Darkness - 03/29/2019
Noble Systems Making Contact Center Migration to Cloud Easy - 03/29/2019
Migration Complexity: The Dirty Little Secret UCaaS Providers Don't Want You to Know - 03/27/2019
Taking a Glance at Delivering an Exceptional Digital Customer Experience - 03/27/2019
Why Context is Key to a Personalized Customer Experience - 03/25/2019
RingByName Making Cloud PBX Simple for SMBs and MSPs - 03/25/2019
Equipment Malfunction Cuts Power to Thousands in San Diego County - 03/22/2019
Martello Leveraging SD-WAN Momentum to Build Complete IT Monitoring Business - 03/22/2019
Using Caller Intent to Enhance Customer Experience - 03/19/2019
Samsung and Verizon Bring Office Experience to Galaxy S9 Users - 03/18/2019
100-Year-Old Water Main Break Results in Flooding and Outages in NE Portland - 03/18/2019
Nextiva CTO Sees a New Era of Truly Integrated Business Communications - 03/15/2019
Facebook, Instagram Outages Underscore Need for Power Protection - 03/14/2019
Contact Centers Go Cloud in Order to Connect the Dots in Their Data - 03/11/2019
On Hold No More: Callback and InQueue Self-Service Options - 03/11/2019
Connecticut Introduces Bill to Formalize Acceptance of Blockchain Smart Contracts - 03/08/2019
Carrefour Milking Blockchain for Maximum Food Supply Chain Visibility - 03/08/2019
Massive Power Outage Leaves Venezuela in the Dark, Again - 03/08/2019
Armanino and TrustToken Collaborate to Increase Trust in Digital Assets - 03/08/2019
Planned Power Outages Just as Damaging as Unexpected Ones - 03/04/2019
9 Ways Automation Will Improve Customer Experience - 03/04/2019
Effective Contact Center Operations Begins with Analytics - 02/28/2019
Eliminating Customer Frustrations with Self-Service Options - 02/25/2019
Using AI to Deliver Customer Care in a Digital World - 02/25/2019
Post-DX: So You Transformed, Now What? - 02/25/2019
Record Snow and Rainfall Causes Power Outages in Arizona - 02/22/2019
Packerland Broadband Delivers Next Generation VoIP Services with Alianza's Cloud Platform - 02/21/2019
Armanino Launches Blockchain Practice to Ensure Project Success - 02/21/2019
Why Cloud is the Path to Modernizing Your Contact Center - 02/20/2019
Ericsson Driving 5G Market with Latest Platform Enhancements - 02/19/2019
How IVR Can Boost Profitability - 02/18/2019
Oracle Adds Functionality to Blockchain Platform to Drive Development - 02/15/2019
DriveNets Introduces Network Cloud Model of the Future for Service Providers - 02/15/2019
ASC Secures neo Cloud Services with Dialogic Software SBC - 02/15/2019
Oracle Add Functionality to Blockchain Platform to Drive Development - 02/14/2019
Safaricom Knows Allot About Network Intelligence and Subscriber QoE - 02/13/2019
PanTerra Extends Hardware-as-a-Service Portfolio for its UCaaS and Cloud Services - 02/13/2019
Verizon Increases Global Access with Addition of Alibaba to Secure Cloud Interconnect - 02/12/2019
RingCentral in the Ivy League of Cloud Communications with Columbia University Deal - 02/12/2019
How Easy is Your Conferencing System to Use? - 02/11/2019
5G Fronthaul and Backhaul A Huge Opportunity for Optical - 02/11/2019
The vision of communications business... after digital transformation! - 02/11/2019
The New Business Model: Orchestrating Networks of Value - 02/08/2019
IBM: Re-inventing Stagnant Markets with Blockchain - 01/30/2019
Juniper: Can Businesses Beat Security Threats with AI? - 01/29/2019
Aruba: Making SD-WAN Better with SD-Branch - 01/21/2019
Pax8: How Providers Can Simplify Their Cloud Migrations - 01/21/2019
What's Changing in Cloud Communications (Part 2) - 01/21/2019
What's Changing in Cloud Communications (Part 1) - 01/21/2019
Jive: How Cloud is Making Communications Better (Part 2) - 01/21/2019
Jive: How Cloud is Making Communications Better (Part 1) - 01/21/2019
Yottabyte: How Service Providers Can Keep Pace with Amazon and Google - 01/21/2019
Nyansa: Cloud and AI Taking Complexity Out of Network Management - 01/21/2019
Radisys: How Service Providers Can Accelerate Time to Market Strategies - 01/18/2019
ServiceTree: Meeting the Need for Speed with Modern IT Support Solutions - 01/18/2019
Why IVR is Critical to Revenue Growth - 01/18/2019
Avaya: The Future of Work is All About AI, Mobility and other Emerging Tech - 01/18/2019
Qumu: If You're Not Leveraging Video in Your Business, You're Falling Behind - 01/18/2019
OpsRamp: Why AIOps is Critical to Business Success - 01/18/2019
Incessant Tech: Redefining the Future of Work with Digital Automation Strategies - 01/09/2019
Tehama.io: Making Sure Businesses Can Function in the Cloud Era - 01/09/2019
Building Contact Center Solutions for Modern Businesses - 12/13/2018
Contact Center Update: Catching Up With Noble Systems, Part 1 - 12/05/2018
As Holiday Shopping Kicks into High Gear, Shopping Mall Shuts Downs Due to Power Outage - 11/26/2018
2018 INTERNET TELEPHONY Excellence Winners Represent 13 Years of VoIP Evolution - 11/20/2018
2018 INTERNET TELEPHONY Excellence Winners Represent 13 Years of VoIP Evolution - 11/20/2018
2018 INTERNET TELEPHONY Excellence Winners Represent 13 Years of VoIP Evolution - 11/20/2018
16,000 Customers Lose Power in New Zealand Tourist Region - 11/19/2018
First Winter Storm of 2018 Hits Northeast and Midwest with a Fury - 11/16/2018
Separate Incidents Spark Rush Hour Power Outages in Ohio Counties - 11/09/2018
Blockchain-based Trade Financing Plotform Goes Live in Hong Kong - 11/06/2018
Blockchain-based Trade Financing Platform Goes Live in Hong Kong - 11/06/2018
Polling Locations at Risk During Power Outages - 11/05/2018
Friend of the Channel Award Winners Represent Evolving Channel Models - 11/02/2018
Blown Transformer Causes Power Outage for 13,000 New Orleans Utility Customers - 11/02/2018
Power Outage Leaves Kansas Town in the Dark - 11/01/2018
Hosted VoIP Winners Represent Innovation in Modern Business Communications - 10/29/2018
Hosted VoIP Winners Represent Innovation in Modern Business Communications - 10/29/2018
Power Surge at Denver International Airport Causes Flight Delays - 10/25/2018
MoneyMatch, Ripple, Santander Leveraging Blockchain to Compete with SWIFT - 10/23/2018
Denver Hit with Second Massive Power Outage this Month - 10/19/2018
Hurricane Michael Leaves Nearly All of Tallahassee without Power - 10/12/2018
Ask Me Anything: Digium, Sangoma Leaders Discuss the Brands' Future - 10/10/2018
11,000 Downtown Denver and Coors Field Area Customers Lose Power - 10/08/2018
Mylar Balloons an Increasing Cause of Power Outages - 10/05/2018
North Little Rock Hit With Daily Power Outages - 10/01/2018
Italian Serie A Defending Champion Juventus Launching Blockchain-based Fan Token - 09/24/2018
Powerful Tornadoes Rip Through Ottawa Causing Massive Outages - 09/24/2018
Blockchain Momentum Driving New Programs at Universities - 09/21/2018
New Orleans Power Outage Results from Unusual Cause - 09/21/2018
Busch Gardens Rides Evacuated During Power Outage - 09/21/2018
IBM and Hacera Introduce Blockchain Yellow Pages - 09/14/2018
Hurricane Florence Power Outage Could Top 3 Million Customers - 09/14/2018
Massive Earthquake Causes Power Outage for 5 Million in Japan - 09/11/2018
Enterprise Blockchain Hype Continues to Become Reality - 09/11/2018
Cleveland Businesses Blame Utility for Lack of Preparedness and Outages - 09/06/2018
Pennsylvania Mall Near Williamsport Without Power for Two Days - 09/02/2018
New York's Flatiron District Without Power on Hot August Day - 08/31/2018
Polycom Adds 4 New VVX Series SIP Phones to Its Unified Communications Portfolio - 08/31/2018
End of Life for Cisco CUCDM Signals Opportunity for HCS Partners - 08/31/2018
End of Life for Cisco CUCDM Signals Opportunity for HSC Partners - 08/31/2018
Dodger Stadium Loses Power for Second Time in a Month - 08/30/2018
JSR Micro to Build Private Microgrid to Cope with Frequent Power Outages - 08/23/2018
Washington's Reagan Airport in the Dark Due to Power Outage - 08/17/2018
Good Conference Calls Need Efficient Scheduling - 08/17/2018
Power Outage hits Cleveland... Again - 08/17/2018
13 Tips to Make People Want to Join Your Conference Calls - 08/10/2018
Power Outage Puts San Luis Obispo Businesses in Panic Mode - 08/10/2018
TradeLens, the IBM and Maersk Blockchain Supply Chain Platform is Gaining Traction Quickly - 08/09/2018
Upgrades to Transmission Infrastructure Reduce Equipment-Related Power Outages - 08/08/2018
MSP Consolidation: NexusTek Adds Three More IT Services Firms - 08/07/2018
Venezuelan Capital Plunged into Darkness During Business Day Power Outage - 08/03/2018
Fire, Power Outage, Manny Machado Highlight Monday at Dodger Stadium - 08/02/2018
Intelisys Adds Messaging Enabled Business Communications with MessagePro - 07/31/2018
Intelsys Adds Messaging Enabled Business Communications with MessagePro - 07/31/2018
Mount Sinai Opens Center to Study Blockchain in Healthcare - 07/27/2018
Are Your Prepared For the Next Power Outage? - 07/27/2018
Thousands in the Dark Again in Fairbanks, Alaska - 07/26/2018
Blockchain Momentum Continues, Will Reach $12 Billion in 2020 - 07/24/2018
Blockchain Meets StubHub with Eticket's P2P Ticket Platform - 07/22/2018
Animals Cause Multiple Power Outages in Oregon Town - 07/21/2018
Lightning Strikes, Power Outages Put Business Systems at Risk - 07/20/2018
Unified Experience Call for More than Just Contact Center Agents - 07/20/2018
Unified Communications Market Growing, Driven By Digital Transformation Strategies - 07/19/2018
Five Reasons the Financial Sector Wants Blockchain - 07/14/2018
Planned Power Outages a Great Opportunity for Testing Power Protection Systems - 07/14/2018
18,000 Hudson River Valley Customers Lose Power Due to Equipment Malfunction - 07/13/2018
Driving Revenue Growth with Customer Success 2.0 - 07/09/2018
Power Outage Strands Rides on New Jersey Roller Coaster - 07/05/2018
Repeated Power Outages Mean Lost Business - 07/03/2018
Power Outage in Michigan Town Takes City Hall's Communications System Offline - 06/21/2018
Crow's Nest in Power System Shuts Systems in Colorado - 06/20/2018
Power Outage Really Means What Happens in Vegas, Stays in Vegas - 06/15/2018
Squirrel Causes Power Outage Taking Businesses Offline in Pennsylvania Town - 06/14/2018
Understanding Digital Transformation Before Someone Else Disrupts Your Business - 06/11/2018
MasterCard Files Patent to Put Credit Cards on Blockchain - 06/08/2018
Can a Balloon Shut Down Your Business? - 06/07/2018
Outer Banks Power Outage Settlement Bringing $10.3M in Damages to Businesses, Vacationers - 06/01/2018
Outer Banks Power Outage Settlement Bringing $10.3 in Damages to Businesses, Vacationers - 06/01/2018
Gold Line Adds Enghouse Interactive's CCSP Platform to Service Portfolio - 06/01/2018
Become a Digital Transformation Top Gun with the Right Perspectives - 05/22/2018
Making the Jump to Recurring Revenue: Monetizing Your XaaS Model - 05/19/2018
Blackhawk Helicopter Drops Ammo Case through School Roof - 05/18/2018
How Can Businesses Avoid Loss Due to Power Outages? - 05/11/2018
Goldman Sachs Leads Major Investment Banking into Bitcoin Market - 05/07/2018
Global First: BBVA Completes Corporate Loan on Using Blockchain - 05/04/2018
Derailing Productivity with Poor Audio Conferencing Experiences - 05/02/2018
Power Outage at Schiphol Airport Causes Massive Flight Delays - 04/30/2018
CoreDial Reaches New User Milestone as UCaaS Market Continues to Grow - 04/30/2018
Car Knocks Businesses Offline for Morning Rush - 04/27/2018
Mitel Going Private, Managed Services Giant with Rackspace on the Horizon? - 04/26/2018
Mitel Going Private, Managed Services Giant with Rackspace on the Horizon? - 04/26/2018
Power Failure Shuts Mall, Businesses in Rapid City, South Dakota - 04/23/2018
Los Angeles Power Outage Leaves Westfield Mall Businesses in the Dark - 04/21/2018
Customer Loyalty Has Changed, Has Your Contact Center? - 04/21/2018
Ideacom Conference Offers Unmatched Opportunity for Reseller and Service Provider Community - 04/04/2018
Tech and Power Outages Don't Mix - 03/26/2018
ZaiLab Putting the Cloud into Cloud Contact Center - 03/26/2018
Martha's Vineyard Ferry Power Outage Strands Passengers in Sound - 03/23/2018
Line Failure Causes Massive Power Outage Across Brazil - 03/23/2018
Unified Communications for Deskless Workers - 03/23/2018
BlueJeans Reinventing the Business Video Conference Experience - 03/23/2018
XMedius and AVST: The Whole is Bigger than the Sum of its Parts - 03/20/2018
Contact Center Market Primed for Managed Services Model - 03/19/2018
Contact Center Market for Managed Services Model - 03/19/2018
Business Power Protection Lessons Learned from Residential System Outages - 03/16/2018
Mighty Quinn Deals Second Devastating Blow to Northeast, Unprepared Businesses Likely Suffered Significant IT Losses - 03/09/2018
Making Cloud Software Jive with FedRAMP Requirements - 03/07/2018
Which Power Protection System is Right for Your Business? - 03/05/2018
Rebuilding Businesses Must Have a Power Protection Plan - 03/03/2018
Nor'Easter Riley Causing Massive Power Outages for Businesses Without Power Protection Sytems - 03/02/2018
What Businesses Can Learn from the Death of Google and Exploding Appliances - 02/26/2018
Damaged Utility Company Equipment: How Business Can Protect Themselves - 02/22/2018
How to Make Sure Power Outages Don't Cost Your Business - 02/20/2018
ITEXPO Day 1 All About Making Communications Better - 02/14/2018
Sever Cold Spell Overloads Transformers, Causes Power Outages in Florida - 01/19/2018
Employee Advocacy. Does It Work? - 01/19/2018
Power Outage in North Carolina Remains a Mystery - 01/19/2018
Mitel Slides Into Second - 12/15/2017
What is the New Age of Telecom? - 12/15/2017
TMC Labs Reviews the Htek UC926 IP Phone and UC46 Expansion Module - 12/15/2017
Product Review: Htek UC926 IP Phone and UC46 Expansion Module - 12/15/2017
Plane Crash Causes Power Outage Near Denver - 12/08/2017
Wind, Weather Cause Costly Power Outages - 12/01/2017
Gunman Fires at Equipment, Causes Power Outage in Canada - 12/01/2017
Microsoft's Skype VoIP App Banned in China - 11/22/2017
911 Call Center Power Protection Failure Causes Equipment Damage, System Shutdown - 11/22/2017

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