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Frost & Sullivan named Martello to two of its 2018 honors. It was recognized as a 2018 Price and Performance Value Leader in Network Application Monitoring Performance after Frost & Sullivan surveyed vendors across the categories of service experience, purchase, functionality, ease of use and quality.
9/20/2018 3:42:48 PM
Frost & Sullivan named Martello to two of its 2018 honors. It was recognized as a 2018 Price and Performance Value Leader in Network Application Monitoring Performance after Frost & Sullivan surveyed vendors across the categories of service experience, purchase, functionality, ease of use and quality.
9/20/2018 3:39:13 PM
Vonage reached an agreement to acquire NewVoiceMedia. Vonage will purchase the Contact Center as a Service (CCaaS ) provider for $350 million giving the cloud communications provider a more complete communications portfolio.
9/20/2018 1:21:20 PM
Nemertes, Transparency suggest strong demand for large videoconferencing systems.
9/20/2018 12:18:02 PM
WFM messaging is an ideal way to get the word out about campaign efforts, company updates, and training logistics. Contact center managers can use messaging to ask agents if they're available to fill in for another employee, to alert workers of schedule changes, and more. Plus they can employ messaging to ask agents for their input on specific issues.
9/20/2018 11:52:49 AM
Workforce management solutions can automatically analyze the broad range of data needed to create precise forecasts, use that information to create schedules, and even measure adherence and do intraday schedule management. And that can go a long way toward helping contact centers address the larger workforce and greater call volumes they will contend with during the holiday rush.
9/20/2018 11:48:02 AM
Ciena continues to reinforce the message that while automation is important, given the legacy networks in place today are too manually intensive, network operators need more than that alone. What they need, the company says, are adaptive networks.
9/20/2018 11:42:30 AM
Ericsson has formed a triumvirate with ECI Telecom and Juniper Networks so it can more effectively move on the 5G opportunity.
9/20/2018 11:34:16 AM
Panasonic System Communications Company of North America has unveiled two new network-connected document scanners. The KV-N1058X and KV-N1028X each feature a five-inch color touchscreen, a variety of security capabilities, the ability to scan documents directly from a mobile device, and a three-year warranty.
9/20/2018 11:29:35 AM
The CCA announced Reinvent Telecom as the newest member of the organization. The UC, collaboration and contact center solution provider joins a forum focused on assisting industry growth.
9/20/2018 11:25:30 AM
Renesas Electronics Corporation and Integrated Device Technology have signed a definitive agreement under which Renesas will acquire IDT for an equity value of about $6.7 billion.
9/20/2018 10:00:00 AM
Microtransactions help the game and mobile apps developers make massive profits. Over the recent years, this business model has become one of the most prominent trends in the mobile app market.
9/20/2018 9:42:57 AM
In a recent announcement, Teslonix, an Internet of Things (IoT) connectivity and management solutions provider, and Farsens, a chip manufacturer for wireless and battery free sensors, have made public a business collaboration agreement.
9/20/2018 9:30:00 AM
To find out how your network and organization can benefit from an SBC, join Ingate Systems and TMC for the upcoming webinar 8 Reasons to Use an SBC.
9/20/2018 9:22:57 AM
AT&T and the City of Los Angeles are looking to team up to make LA one of the smartest cities in America and to Drive Traffic, Public Safety and Disaster Preparedness.
9/20/2018 8:30:00 AM
Software licensing, management, and monetization platforms can address on-demand business model complexity and software security challenges.
9/19/2018 5:25:58 PM
TetraVX is expanding its solutions through the acquisition of Co-Mergent.
9/19/2018 4:37:57 PM
AVOXI unveiled its customer control solution for International SIP Trunking, providing support for outbound call traffic in addition to cloud connectivity for contact center or PBX platforms.
9/19/2018 4:19:03 PM
Partnership builds on SAS' position as the IoT analytics leader in smart cities arenas.
9/19/2018 3:57:01 PM
Gambling dates back to as early as the 9th and 10th century. Staking ones valuables in the wish to win more money or valuable over a card game or through lotto or dominoes first originated in China. But gambling spread far and wide and the first proper casino started operating in Venice, Italy in the early 16th century. From then till now casinos and the gambling industry has undergone a sea of changes.
9/19/2018 2:08:18 PM
Irish wholesale telecom company Agility Communications and cloud communications provider Conversation Piece announced a new partnership poised to proliferate presence and create jobs in the coming years.
9/19/2018 1:38:42 PM
In a release from Mobile World Congress Americas, Taoglas, a provider of IoT and automotive antenna and RF solutions, announced the first three antennas in its Extensis range of narrowband IoT (NB-IoT) antennas.
9/19/2018 1:12:00 PM
Business continuity is a key item on the enterprise checklist, so ensuring software is up to date, required patches are in place or vulnerabilities addressed are just a few ways to provide optimal productivity. For software vendors and device manufacturers, this struggle real. Fret not, for Sentinel Up is here to save the day!
9/19/2018 12:49:31 PM
Submarine Networks World 2018 will take place in Singapore September 24-26, where submarine ecosystem expert Ciena will be on hand to offer unique insight on the future direction of the industry. Submarine cable operators can participate in a number of master class sessions or attend keynote and panel sessions the adaptive networking firm is leading.
9/19/2018 12:44:35 PM
Next-Generation Integrated SIM Will Meet the Needs of an Expanding Global Internet of Things Market
9/19/2018 11:15:00 AM
TMC today announced InnuCloud has signed on as a gold sponsor for SD-WAN Expo being held January 29 - February 1, 2019 at Greater Ft. Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida. SD-WAN Expo is the leading forum for enterprise executives, service providers, and technology vendors to connect, learn and discuss how the market is growing and how to make the most of the SD-WAN opportunity. The event includes a robust exhibit floor, industry perspectives, case studies, unique panels and presentations, special events, networking opportunities and much more.
9/19/2018 10:21:15 AM
Deloitte says we could see universal adoption of RPA in five years.
9/19/2018 10:09:56 AM
As interest in and adoption of artificial intelligence-based solutions grow, so does the number of surveys and studies on this important topic. Some of the latest AI research comes from a consortium made up of Accenture Applied Intelligence, Forbes Insights, Intel, and SAS.
9/19/2018 10:05:17 AM
Insight recently launched Insight Managed Mobility for Apple.
9/19/2018 9:58:45 AM
There's a new version of Voximplant Connector for Dialogflow.
9/19/2018 9:54:43 AM
Do you know when it is enough for you? Or do you know when to take a break from your work? It is important that we have a profession. Because we have to have money to live in a civilized society.
9/19/2018 9:39:44 AM
Blockchain can help, a concept that is not lost on dozens of social media companies who are built on blockchain from the ground up.
9/18/2018 6:13:37 PM
Blockchain technology offers an immutable, secure, and publicly available database/ledger of transactions accessible by anyone online, and major non-profit organizations and mission-driven companies are rolling out blockchain fundraising platforms and more, as digital currency starts to enter the mainstream - beyond Bitcoin.
9/18/2018 6:09:56 PM
These days, enterprises are increasingly adopting API led solutions for Business to Business (B2B) connectivity.
9/18/2018 5:05:39 PM
Three companies have announced an Industrial IoT (IIoT) stack combining sensors, signals, semiconductors, algorithms, expertise in social moisture measurement systems and LoRaWAN.
9/18/2018 4:51:40 PM
Today, Siemens and Flutura announced a go-to-market partnership and integration of platforms focused on driving product quality and yield in the Specialty Chemicals, Heavy machinery OEM and Oil & Gas industries.
9/18/2018 4:43:03 PM
The technology world will be acquiring its first ever 4-bit SSD in the near future for consumers to purchase.
9/18/2018 4:36:17 PM
The CRN 2018 Cloud Program Partner Guide recognized Nectar Services Corp. The provider of proactive monitoring and performance management software for the unified communications space is making its mark.
9/18/2018 4:33:20 PM
Smart home technology is on the rise, both in terms of product availability and popularity, but many people perceive it as a frivolous add-on or a luxury option.
9/18/2018 4:22:56 PM
TMC today announced Granite has signed on as a gold sponsor for SD-WAN Expo being held January 29 - February 1, 2019 at Greater Ft. Lauderdale/Broward Country Convention Center in Fort Lauderdale, Florida. SD-WAN Expo is the leading forum for enterprise executives, service providers, and technology vendors to connect, learn and discuss how the market is growing and how to make the most of the SD-WAN opportunity. The event includes a robust exhibit floor, industry perspectives, case studies, unique panels and presentations, special events, networking opportunities and much more.
9/18/2018 4:16:56 PM
After more than 13 years at CountrerPath, President and CEO Donovan Jones is resigning - as of today, as a matter of fact. Beginning with the firm in 2005 as VP Sales and Marketing, Jones quickly rose to the role of President and COO before reaching the top of the mountain. Jones leaves a preeminent provider of UC solutions in the hands of current CounterPath CFO David Karp.
9/18/2018 3:08:17 PM
net2phone announced the acquisition of SaaS-based, hosted VoIP provider Versature. The purchase puts the Canadian market square in the sights of the unified communications service provider, and a shiny new UCaaS solution to show off.
9/18/2018 2:44:30 PM
General Dynamics Information Technology (GDIT) announced the selection of NICE inContact's CXone cloud customer experience platform. The global aerospace and defense company chose to replace its on-premises solution with a FedRAMP authorized cloud contact center solution to support more than 900 agents supporting large federal agency clients.
9/18/2018 2:12:32 PM
One of nation's largest not-for-profit health plans discovers critical Wi-Fi bug, solves issue with 7SIGNAL
9/18/2018 2:00:00 PM
USA Digital unveiled a new DID management portal, delivering customers a self-service tool to order DID numbers. The announcement comes in direct response to mass IP migration, and a market experiencing exceptional growth.
9/18/2018 1:42:57 PM
Southern Telecom, a subsidiary of Southern Company, recently announced that Metro Optical has chosen STI to support its efforts to expand enterprise services to customers in Birmingham, Alabama.
9/18/2018 12:12:00 PM
The technology world will see its first ever 4-bit SSD in the near future for consumers to purchase.
9/18/2018 11:23:41 AM
Cloud services provider Fusion has won a new $1.6 million deal with a major convenience store chain in the southeast.
9/18/2018 11:20:38 AM
VoIP hardware and software distributor 888VoIP is expanding. The company has opened a new distribution facility in Reno, Nev.
9/18/2018 10:49:00 AM
Businesses face a common obstacle when trying to get more clients, they do not know how they can reach new persons. What can you do to attract more viewers to your website? Well, this is not the biggest challenge you will have to face if you are running a business, but it is one you will have to pay attention to.
9/18/2018 10:11:08 AM
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