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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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RingCentral announced the addition of SYNNEX to its stable of resellers, now making the rich RingCentral portfolio available to SYNNEX' US channel partners.
10/17/2019 5:41:51 PM
SkySwitch is featuring the importance of understanding the relationship between unified communications and E911 services at Vectors 2019.
10/17/2019 4:16:18 PM
Intradiem and Aspect Software announced a co-marketing partnership that brings together robust WFO and real time automation for enterprise contact centers.
10/17/2019 4:09:16 PM
The Array of Things is a collaborative effort to collect real-time data on the urban environment, infrastructure, and activity for research and public use, their GitHub page explains.
10/17/2019 3:58:10 PM
In this episode of IoT Time Podcast, Ken Briodagh sits down with Tom Lee, VP Sales & Marketing, InnoPhase, to talk about the company's PolaRFusion Talaria TWO Wireless Platform.
10/17/2019 3:44:36 PM
The St. Louis Blues hockey team is taking advantage of AI technology to transform the way the team interacts with fans while also increasing revenues. Two years ago, the team implemented Facebook chatbots to help increase fan engagement and drive revenues. Matt Gardner, head of digital strategy for the team, explained how the organization is taking advantage of AI technology to transform its communications on the AI Today podcast.
10/17/2019 3:17:08 PM
People spend more and more time on their smartphone nowadays and it's no wonder. You can do some shopping, check your email, and even visit real money gambling apps. You often use payment options or your personal information, so securing your smartphone has never been more important.
10/17/2019 2:45:41 PM
AT&T and Vodafone Business have partnered on accelerating IoT connectivity and innovation in the automotive industry.
10/17/2019 12:47:51 PM
Traditionally, call center scheduling solutions have been built with numbers in mind rather than people. But call centers are made of people, so inflexible scheduling solutions that don't acknowledge that can often run afoul of human problems. Some believe they have the answer: a self-scheduling technology that supports the company's workforce management solution.
10/17/2019 10:43:47 AM
News articles and TV shows often reference the economy - we hear the word frequently used. It appears to be this all-encompassing thing that has a large impact on our everyday lives. But how does economy actually affect society? How does economic behavior change how we live and how countries function? If you have an economic background, you should have keen insight into this subject.
10/17/2019 10:31:25 AM
While its ability to compete fiercely with tools like Slack on the market is hotly contested, it has held its ground and continues to grow steadily. At most recent count, the company said it now has 3 million paid users and it's continued to invest in adding new features.
10/17/2019 10:28:44 AM
The working environment is changing rapidly and is becoming more flexible. Many people often work in different places and spaces, it's almost rare to work in one place for a long time. No wonder people are looking for the best ways to work remotely and search for ways by which they can work effectively anywhere and anytime.
10/17/2019 10:26:09 AM
Chatbots and voice assistants are reducing the time on hold, making the jobs of agents easier and more meaningful and changing how businesses get their customers through the purchase funnel. But, the important question of whether or not they are doing the job of growing customer loyalty and satisfaction needed to be raised.
10/17/2019 10:23:59 AM
MSPAlliance recently introduced a new cyber risk rating for cloud and managed service providers that will allow service providers and their customers to more accurately assess the cyber risk of the provider and the customer environment, and take action, if necessary.
10/17/2019 10:06:44 AM
Dr. Michael Wallbaum from Voipfutures joined me recently for a Webinar discussing one-way voice and answering the questions any VoIP provider needs to answer.
10/16/2019 5:01:45 PM
The internet has become a vital aspect of our daily lives. Internet service providers offer several packages to clients that can be somewhat expensive, even without the rental fee for their equipment. Most of the time, the ISP's routers are not also that impressive, to begin with so shifting to a new unit is understandable and smart.
10/16/2019 4:58:27 PM
The Homeland Security Department is warning MSPs about the potential threat of cyber attacks linked to the Chinese government. The APT10 threat group has been targeting MSPs as part of a strategic initiative to amplify the impact of attacks.
10/16/2019 12:29:56 PM
At the NetEvents conference this month, Pluribus Networks, an innovator in open networking and next generation software defined networking (SDN), announced that AMS-IX has deployed Pluribus' Netvisor ONE operating system and the Adaptive Cloud Fabric, along with Dell EMC Open Networking hardware, as part of a multi-site network modernization project.
10/16/2019 12:17:07 PM
Most people that know about blockchain's existence surely do so because of bitcoin's emergence as a cryptocurrency over the last couple of years. However, reducing blockchain to bitcoin (or to all the cryptocurrencies that it supports) is underestimating its power and potential benefits. This digital ledger is being used in a lot of new and creative ways across many companies and industries.
10/16/2019 11:14:16 AM
DevOps continues to grow as more enterprises and organizations are transforming how they collaborate, create new services, and operate more efficiently with their own software applications, or by building on existing applications by adding new features and integrations.
10/16/2019 10:53:50 AM
While law and technology have existed for ages, their relationship has always been complicated. Most lawyers who didn't grow up with computers are quick to adopt them in their daily lives, but they remain hesitant when it comes to professional tasks. Nonetheless, technology is now transforming every aspect of the legal industry, including its workforce, providers, structure, and skillsets.
10/16/2019 9:57:50 AM
As technological advancements continue to change the modern legal landscape, the role of legal professionals is also evolving. Today, the automation of various legal processes are prompting child custody attorneys, legal secretaries, paralegals, and other legal professionals to be more proficient. As a result, law technology is an important aspect in the legal field, influencing everything from corporate practice and law firm to the courtroom operations.
10/16/2019 9:53:23 AM
It's undeniable that technological advancements are essentially taking part in all aspects of our daily lives at home and work. Today, rapid advancements in the home construction industry have brought more efficient and safer job sites, faster project completion, reduced costs and increased profits. As such, the construction market is experiencing a huge paradigm shift thanks to different technologies.
10/16/2019 9:49:17 AM
Bitcoin was launched as a purely digital currency at the turn of the decade but soon after, physical bitcoins were introduced into the market. While physical bitcoins were more intriguing back at the time, it is the digital version that continues to attract more traders to the world of cryptocurrencies.
10/16/2019 9:40:25 AM
Patch management plays a crucial role in the security of any business enterprise. Insufficient patch management can leave a business system vulnerable to security breaches and attacks. Automated patch management is a viable solution because it can secure your network and frees IT administrates from mundane activities so they can focus on other support areas the improve the bottom line.
10/16/2019 9:29:55 AM
Is your email inbox slowing you down and keeping you from getting your work done? It's time to outsmart and take control of your inbox.
10/15/2019 6:18:28 PM
Longtime partners Voxbone and Zoom announced an extended reach for the Zoom Phone platform. Zoom's BYOC (Bring Your Own Carrier) empowers Voxbone users improved control over communications.
10/15/2019 5:32:54 PM
Per recent reports from Frost & Sullivan and DMG Consulting LLC, Verint has increased its market leadership in the Asia Pacific region. Echoing these sentiments, Frost & Sullivan named The Customer Engagement Company as the Contact Centre Optimization Solution of the Year.
10/15/2019 5:09:26 PM
GTT announced that global provider of flowers, plants, fruits and vegetables Greenyard selected the GTT managed SD-WAN service to support its 80 North American and European locations. In addition, Greenyard will leverage the GTT SIP Trunking service for UC support.
10/15/2019 1:05:53 PM
SpyCloud, a leader in account takeover prevention, last month launched new, automated tools for checking and maintaining password security in Microsoft Active Directory, the central authentication system used by almost all Fortune 1000 companies and by businesses of all sizes around the world. The company demonstrated their account takeover prevention solutions at the NetEvents conference in Silicon Valley.
10/15/2019 12:34:24 PM
10/15/2019 12:28:01 PM
Earlier this month, at the NetEvents Global IT Summit, Ravi Chandrasekaran, SVP, Enterprise Networking Business at Cisco kicked off three intense days of announcements, demonstrations, and networking of the humankind.
10/15/2019 12:21:27 PM
As a senior, taking care of your health is one of the most important things you can be doing. Following all the right steps, eating a healthy well-balanced diet, and making sure you're getting all your vitamins and nutrients will give you the energy you need, and help you to fight common ailments that can pop up.
10/15/2019 12:16:13 PM
Technology distributor Ingram Micro has been in expansion mode for several years through a variety of acquisitions and partnerships. In 2016, the company was acquired by the Chinese company Tianjin Tianhai Investment, an associate company of the large Chinese conglomerate HNA Group. Growth has been substantial, and Ingram Micro ranked 64th in the 2016 Fortune 500. Today, the company is still in expansion mode, and the latest is a new facility in South Carolina that brings together Ingram Micro Inc. associates from two recent acquisitions-NetXUSA and the Phoenix Group-as well as additional teams including Ingram Micro's Large Format Printing and DCPOS business.
10/15/2019 12:06:21 PM
CounterFlow AI is introducing a new solution based on what it calls network forensics. The platform, called ThreatEye, is an open, scalable AIOps platform designed to ease the burden of SOC analysts who are in need of high-fidelity analysis for investigations but are overwhelmed by unnecessary volumes of data flowing through the network, according to the company.
10/15/2019 11:47:59 AM
Rewind medical history about 60 years - A patient gets the first implantable pacemaker installed, but it fails within three hours of the procedure. Subsequent attempts were eventually more successful, and the patient ended up living more than 40 years - ultimately dying from melanoma at the age of 86.
10/15/2019 9:44:30 AM
Thanks to technology, more and more people consider investing in electric cars in favor of regular vehicles. Not only have technological enhancements made these cars better for the environment, but they are also more accessibly priced. And most importantly, the most reputable car brands manufacture them, giving consumers a wide range of variety to choose from
10/15/2019 9:40:50 AM
The growth of hybrid multi-cloud usage and demand for greater operational agility is why ONUG (the Open Networking User Group) has developed an AIOps data virtualization framework.
10/14/2019 4:30:29 PM
Autonomous Vehicle Testing Permit Brings Company Closer to Full Vehicle Autonomy on the Roads
10/14/2019 3:38:03 PM
Sequans Communications recently announced that its Monarch SiP (system-in-package) and Monarch GM01Q module have been approved for use by Japan's three largest mobile operators.
10/14/2019 3:15:30 PM
We spoke with Christopher Bonanti, who served as a senior executive at the National Highway Traffic Safety Administration and in leadership roles at several other governmental agencies.
10/14/2019 2:45:16 PM
The expanding software solution provider will leverage the platform to increase compliance and operational efficiencies for its clients and customers
10/14/2019 2:37:34 PM
Otis recently delivered and installed a custom-made glass elevator to carry visitors to the Empire State Building's newly renovated 102nd floor Observatory.
10/14/2019 2:19:47 PM
After nine months of barren Saturday nights, the nation's favorite Strictly Come Dancing is finally back on TV. Believe it or not, the show didn't always start out as popular in 2004 but it has quickly stolen our hearts. And in my humble opinion, the popularity of the show is mainly due to the internet and social media. Technology has obviously played a major part.
10/14/2019 10:18:42 AM
The latest version of Aspect Software's Cloud Contact Centre offering has been announced. With the release of version 19, agents and supervisors are empowered with real-time insights, omni-channel email search, analytics and so much more to make communications with customers better than they've ever been.
10/11/2019 4:22:57 PM
Despite frequent news of large enterprises getting hacked, attackers now appear to be shifting their sights away from these organizations. Attacks that target large enterprises have slowly gone down in recent years. Instead, hackers have now turned their attention to small to medium businesses (SMBs).
10/11/2019 3:28:33 PM
Every gamer around the world has dabbled in online gaming. It's an amazing experience that can truly test your abilities at so many levels. But sometimes new players are starting to try it out for the first time and have no idea how things work or what to do. So, if you need some pointers and tips on how to enjoy the online gaming experience better, then take a look below are some of the useful guidelines we can give you for online gaming.
10/11/2019 3:16:09 PM
For the entire history of humans we have been developing systems to protect our property from others. The Egyptians built the pyramids, many European civilisations built castles, humans the world over invented safes, vaults, doors, locks, CCTV, and alarm systems. However, no security system has ever been completely impenetrable.
10/11/2019 1:03:41 PM
Since its establishment in 2009, City Beat News has gone to great lengths to highlight companies providing first-rate services for their customers all across the United States.
10/11/2019 12:54:47 PM
Momentum is a beautiful thing, as in the past 12 weeks, Nectar has expanded its circle of partners by 17. The two most recent come in as platinum partners. The UC network management provider proudly welcomes Avaya and SKC Communications.
10/11/2019 12:50:28 PM
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