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RiskIQ, a company dealing with digital threat management, announced today that it has named Scott Gordon as the new chief marketing officer.
12/8/2016 4:32:22 PM
Semtech Corporation, a supplier of analog and mixed-signal semiconductors, has announced that its LoRa Wireless RF Technology is being used in Trimble's new Telog 41 Series of wireless Internet of Things (IoT) sensors for remotely measuring, monitoring and analyzing water, wastewater and groundwater systems.
12/8/2016 2:53:22 PM
In a recent statement, Iridium satcom specialist Rock Seven announced the launch of a new fixed monthly GSM charge for users of its dual-mode vessel tracking system, RockFLEET.
12/8/2016 2:48:24 PM
Nokia's lineup of next generation communications mobile devices won't be about the specs, but rather about specific features.
12/8/2016 2:15:04 PM
Call recording operation Dubber lands noteworthy new investment from one of the biggest names in investing around.
12/8/2016 2:09:03 PM
SD-WAN is saddled with predictions pontificating explosive growth in the coming years, and with expectations through the roof it's no surprise the once handful of players in the space is quickly expanding. From carriers to telcos and cloud computing providers, the number of participants in the arena is quickly growing. Most recently, Tata took the SD-WAN plunge with IZO.
12/8/2016 1:51:57 PM
Engagement has become a buzzword across the healthcare industry. All segments, from clinical to pharmaceutical to insurance, are exploring how to have better insight into the behavior, preferences and trends of those they are serving across their ecosystem.
12/8/2016 1:45:32 PM
Gemalto has announced the latest version of its LinqUs Device Management solution, designed to secure next generation communications and boost LTE adoption and usage.
12/8/2016 12:48:31 PM
Spark has deployed New Zealand's first 200G per wavelength production fiber link thanks to Nokia's PSS1830 Optical Transport Network (OTN)-a groundbreaking deployment in the world of next generation communications
12/8/2016 12:47:44 PM
New partnership effort between Peak UpTime and TelStrat International to lend new help in driving workforce optimization efforts.
12/8/2016 12:33:18 PM
The integration of Tap-to-Speak with Temasys' Embedded Real-Time Communications (ERTC) platform will increase the participation of audiences and live events by turning smart phones into microphones.
12/8/2016 12:25:05 PM
alldayPA invests in a Virtual office portal and app to complement its answering service with a call tracking and monitoring technology.
12/8/2016 12:12:31 PM
We are used to utilizing many statistical reports for our analyses of efficiency, quality, resource, profitability and loyalty. Data we obtain from these reports leads us in every aspect. We measure satisfaction and take measures just as we analyze quality and measure our achievements.
12/8/2016 11:47:58 AM
In the industry of Interaction and Call Center, as we all know, both in-house and outsourcer companies add new tools into their product portfolios by means of the opportunities provided by the technology, in the name of the optimization of processes, improvement of quality, maintenance of customer satisfaction at the highest and reducing the costs based on all mentioned parameters.
12/8/2016 11:32:52 AM
Pebble offers confirmation that it's pulling up stakes in the wearable tech race, and moving lock, devs and software to Fitbit.
12/8/2016 11:24:35 AM
When it comes to optimizing the Customer Journey, linking call center activity to digital marketing efforts is the best kept secret in performance marketing.
12/8/2016 11:20:10 AM
The rate at which various brands and individuals are producing content is skyrocketing. In view of this, marketers are always on the lookout for effective methods to make their content more visible and irresistible to the target audience.
12/8/2016 11:06:53 AM
If you're a marketing technologist, or in martech in any manner, you probably have your fair share of stupid questions every day (yes, we know there aren't technically any stupid questions-but you see where martech experts are coming from). In a niche that's rarely understood and in an industry that's changing at breakneck speed, it's easy to see how everyone can get a bit lost. Even if you're one of the old school martech professionals who basically created the industry, are you keeping pace with the latest technology?
12/8/2016 10:56:04 AM
Prioritization of projects is an essential part of PMO value contribution. Unless your PMO has more resources than it knows what to do with, you likely have a higher demand than resources to complete them all.
12/8/2016 10:28:01 AM
Workforce management is sure to be more successful when agents have access to information and stress relief.
12/8/2016 7:46:03 AM
Artificial Intelligence has a lot to offer call center management, as long as it meets the needs of the customer and productivity demands of the customer service center.
12/8/2016 7:42:55 AM
Pareteum Corporation, a provider of mobile networking software and services, has announced that a new customer, Sol Mobile, is deploying Pareteum's enhanced Global Mobility Cloud Platform product offering that allows Communications Service Providers and MVNOs to connect directly through the Cloud to the Pareteum platform for SIM connectivity, Voice, SMS Messaging and Roaming solutions.
12/8/2016 7:38:55 AM
Schneider Electric, a global energy management and automation company, has announced a partnership with Vancouver-based BuiltSpace Technologies Corp. to build an integrated platform designed to improve visibility and transparency for real-time operational conditions, service interventions and maintenance costs across multi-site building portfolios.
12/8/2016 7:35:05 AM
Within the last few years, the latest innovation to overcome these challenges has been hybrid cloud offerings, with the promise of protecting and managing critical data on private, on-premises infrastructure and providing organizations with the ability to host customer-facing applications in the cloud. Unfortunately, hacks to the application layer, IoT and DDoS attacks continue to plague today's corporate networks.
12/8/2016 7:20:35 AM
Fifth Third Bank steps up its workforce optimization operations by turning to Kiran Analytics to drive new planning, scheduling, and talent acquisition efforts.
12/8/2016 7:00:00 AM
The holidays are upon us once more, when we often feel how far away our loved ones are. Many of us live in different cities, states, or even countries from our friends and family.
12/7/2016 4:13:25 PM
Equinix is buying Verizon's data centers for $3.6 billion.
12/7/2016 4:12:17 PM
Pinterest has decided to make some changes to its marketing team by bringing in Brian Monahan as its new head of vertical strategy.
12/7/2016 4:08:12 PM
Veteran technology executive Rob Johnson to lead new Vertiv company following sale to Platinum Equity
12/7/2016 4:03:28 PM
Qualcomm Incorporated's subsidiary, Qualcomm Datacenter Technologies, has announced that it will begin commercial sampling and has conducted a live demonstration of what the company said is the world's first 10nm server processor.
12/7/2016 4:00:05 PM
Ulta Beauty is one company that's seen a lot of success with its loyalty program. The retailer offers a mix of high-end and drugstore cosmetics, fragrances and hair care items and targets a wide age group of diverse female shoppers.
12/7/2016 3:57:20 PM
Marketers may successfully motivate a purchase, but once an order is placed online or over the phone, how important is a timely and accurate delivery? The results may surprise you.
12/7/2016 3:53:28 PM
SoftBank Group founder and CEO Masayoshi Son, who is also Sprint's chairman, told President-elect Donald Trump he wants to create 50,000 new U.S. jobs by investing $50 billion in startup companies here.
12/7/2016 3:45:08 PM
In this episode of the IoT Time Podcast, Ken Briodagh sits down with former U.S. Congressman Rick Boucher.
12/7/2016 3:23:10 PM
Games - specifically digital games - have become a prominent part of our daily lives. But there is a changing social dynamic of the digital gaming experience that is presenting an interesting and new opportunity for both the gaming industry and brand marketers.
12/7/2016 3:07:31 PM
There's a seeming contradiction in cloud trends. According to a recent report in The Wall Street Journal, research firm IDC says that spending on cloud infrastructure is trending up and, in fact, is outpacing spending rates on traditional IT. Another report in the journal, however, cites a survey from tech industry consortium CompTIA that says enterprise cloud application adoption rates are trending down. How can that be?
12/7/2016 2:58:09 PM
Legal professionals have a weighty list of must-haves, both to succeed in representing cases, and to meet the complex, and non-negotiable structural, filing and regulatory requirements of the industry.
12/7/2016 2:55:59 PM
Cloud sandboxes enable developers to build and test new applications in cloud sandboxes, then just tear down the virtual sandbox environment when testing is completed.
12/7/2016 2:53:55 PM
Many businesses are turning to hybrid IT solutions as their demand for IT infrastructure grows beyond their in-house capacity. Indeed, hybrid IT - a popular approach that comprises a mix of in-house resources, managed hosting, network, and public and private cloud-based services - is being seriously considered in boardrooms of companies both small and large.
12/7/2016 2:51:47 PM
IBM is considered among the top cloud providers. Just where it fits in the mix, however, depends upon to whom you're talking.
12/7/2016 2:49:28 PM
The move to the cloud has been lauded for its ability to provide people with networking resources on demand. Indeed, you could think of Amazon Web Services and the like as utilities. But while you can switch off a light or turn off a faucet to manage your power and water usage and cost, there's no easy way to hit the off button on the cloud when it's not in use.
12/7/2016 2:48:21 PM
Digital business is forever altering the landscape for how organizations brand themselves, maintain customer loyalty, go to market, generate revenue, and more. Digital business practices have driven a rapid shift to hybrid cloud-based IT, and along with that, a resurgent and critical dependence on the role that networks and network performance play.
12/7/2016 2:46:32 PM
Attempting to fix the struggle that service providers face when creating virtual network functions (VNF), Nokia has released its new templating system that works in tandem with its CloudBand Application Monitor.
12/7/2016 2:45:43 PM
When cloud computing technology first became scalable for businesses, competition was stiff, as all of the top tech providers, and numerous commercial and enterprise companies, were vying to become the go-to cloud tech provider. However, the market eventually elevated Amazon, Microsoft, and Google to the top of the ranks of cloud tech providers.
12/7/2016 2:43:50 PM
The MOVE IT Act and Cloud Infrastructure Act offer the public sector an opportunity to be more efficient, agile, and innovative through effective IT investments. With these initiatives in place, agencies are turning to the engine that powers government IT systems - the cloud.
12/7/2016 2:41:25 PM
Recently, the industry has been buzzing about various free, third-party file-sharing tools such as Dropbox, Google Drive, and OneDrive. While these applications can be beneficial, many reports are finding that there are a number of security risks tied to unauthorized or unregulated use.
12/7/2016 2:39:16 PM
By now, if you haven't figured out that the computing phenomenon known as the cloud is a big deal, you've been living in a Pokemon-free zone since July. The mobile virtual reality game shattered various download and user records since it launched in early July and, while exact revenue figures for any mobile game are hard to ascertain, most place Pokemon Go somewhere in the $500 million range.
12/7/2016 2:36:03 PM
With cloud IT infrastructure spending anticipated to reach 46 percent of total expenditures to enterprise IT infrastructure, a standard classification system must be put into place to help businesses understand the different features and benefits various cloud solutions offer.
12/7/2016 2:34:29 PM
Today, the marketplace is filled with providers selling much the same thing. There is no shortage of providers for hosted email, backup, hosted VoIP, and other manner of SaaS offerings. How can a service provider cut through the noise and differentiate its services?
12/7/2016 2:32:51 PM
I recently attended Licensing Live 2016. There, Shlomo Weiss, senior vice president of software monetization at Gemalto, talked about how when he was younger, he started collecting baseball cards, and eventually it became a business. At one point his business tried a different angle - they blindfolded a kid and let him pick from a group of cards for 50 cents. He then realized if there were higher value cards, he could charge them more. Eventually the principal shut it down, but this exercise taught Weiss and his buddies about value and charging.
12/7/2016 2:30:51 PM
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