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TMCNET eNEWSLETTER SIGNUP publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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SD-WAN is an important new technology that is helping businesses more affordably and efficiency architect and operate their wide area networks. In an effort to promote itself and this technology, Versa Networks was at the Open Networking User Group this week in New York talking about the Open SD-WAN Exchange and software-defined security services.
10/26/2016 4:03:45 PM
Once upon a time, Apple was king of hardware design, be it the desktop, laptop, or tablet. No longer. Microsoft is now the one to watch as it hones in on designing high-end PCs for power users, with the Surface Studio its best piece yet. The rest of the PC manufacturing world has yet to catch up, but it may not have to if the company continues to focus exclusively on elite design.
10/26/2016 3:54:53 PM
Netronome is now in betas with Express Virtio versions of its Agilio OVS, Agilio OVS Firewall, and Agilio vRouter. Production versions of the software are slated for availability in the fourth quarter of this year or first quarter of next year.
10/26/2016 3:29:33 PM
How do you take an old brand and make it relevant again? Some companies have struggled mightily with this task: consider Cadillac, which has been fighting for years (with mixed success) to rid potential customers of the mental image of Grandpa driving in the slow lane.
10/26/2016 3:22:26 PM
If you manage a sales team, think about it: what do your sales personnel spend most of the day doing? If your organization is like most others, they spend most of their day doing administrative work, dialing the phone, listening to voicemail, leaving messages, rooting around for sales enablement material and catching up on customers' purchasing histories. The amount of time they spend actually selling is often quite small.
10/26/2016 2:51:11 PM
A variety of organizations, including the likes of Verizon and Vodaphone, voiced their frustration at this year's TM Forum Live! about the seeming lack of progress with NFV. There is an air of disillusionment that NFV hasn't taken the world by storm as quickly as many had hoped. But is this sentiment justified? Haven't we achieved a lot already? Aren't we making progress?
10/26/2016 2:44:52 PM
Human resources and human capital management (HCM) are becoming a major priority for executives. As organizations take a closer look at their human resources departments and processes and look for ways to make improvements and increase efficiencies, it's becoming apparent that HCM platforms and systems offer major benefits.
10/26/2016 2:35:23 PM
A short while back, the communications developer zone delved into how WebRTC is wooing the contact center. While WebRTC is without question a transformative technology, IBM's Watson is no slouch. Coupling cognitive computing with WebRTC welcomes a world of opportunity, revolutionizing real time to the likes we have yet to see.
10/26/2016 2:30:23 PM
Still using a flip phone? Of course not. By now, you've realized the benefits of having a smartphone--it's a camera, it's a computer, and it's your connection to the digital world. Enterprises large and small all understand the importance of upgrading to the latest technology. It's critical to stay relevant and remain competitive in the digital age.
10/26/2016 2:24:41 PM
Multi-point wireless systems offer much promise for backhaul. An operator can deploy a single central unit (CU) and the connect end sites as they are required. The installation of additional sites is very simple, as an alignment is not required, and only one side of the connection needs to be visited. This is especially attractive in high-density small cell deployments, where installation time and cost are critical, and the location of sites is very dynamic.
10/26/2016 2:01:45 PM
Competition is fierce no matter which industry you look at. It seems like every other day one business is coming out with a new product, while another startup is showing up on the scene. In such a competitive market, it's essential for businesses to make themselves stand out in whatever ways possible. QVC Japan Ltd. recognizes this need, and is working to make itself stand out through premium customer service. That's why the company uses Verint Workforce Optimization and Verint Speech Analytics to help meet this demand.
10/26/2016 1:56:47 PM
From accessing your favorite SaaS application or pushing out promotional content to watching your favorite Netflix show, content delivery networks service is the backbone for your experience. In an enterprise or SMB content delivery performance is key - from the data center to the conference room. For this reason, Varnish Software and Cedexis have partnered for not just fast, but also flexible private content delivery.
10/26/2016 1:38:28 PM
Sometimes, finding the media that's desired at the time can be difficult. Even well-organized media can have this problem, but it's a problem that may have a lot less impact thanks to a new move from Cision. Cision recently launched a complete, all-in-one communications system known as the Cision Communication Cloud that brings together all of Cision's media offerings, and may well bring new options to the package beyond that.
10/26/2016 12:39:34 PM
Yesterday, Thuzio, a company specializing in content and influencer marketing, announced the launch of their new software solution, Julius. Julius is a subscriber based platform that connects marketers with potential influencers. It contains complete and detailed profiles of over 50,000 influencers, complete with their areas of expertise and contact information. These profiles can easily be sorted by demographics, social reach and engagement, strengths and interests, brand-work, and more.
10/26/2016 12:38:54 PM
The manufacturing industry is clearly at the forefront of innovation when it comes to the Internet of Things (IoT), transforming the way devices communicate and the types of services they are capable of delivering. And as is the case with most networking and communication solutions, manufacturers are adopting a software-centric approach to the IoT to glean maximum value and efficiency.
10/26/2016 12:33:35 PM
DataMentors announced yesterday that is has released a new solution for aggregating and sorting automobile lease expiration date information. This new solution leverages Relevate Auto, the business arm of DataMentors, and allows marketers access to an easily sortable list of names and addresses of car leasers whose leases are about to expire. This allows car sellers to get a jump on marketing to these people, as they are already aware that their lease is set to expire before it actually does.
10/26/2016 12:29:26 PM
The Yoshop fashion brand is opening its business in a powerful way to the customers that have supported it from the beginning.
10/26/2016 12:23:49 PM
It's always good news to get a positive analyst report about a company, its products, or its services. Customers generally don't refuse to buy based on positive analyst reports, and anyone who actually would refuse to buy on such a basis might not be the kind of business a company would want anyway. So when two reports recently came out in favor of Nokia in the small cell market, that served as a double underscore of Nokia's capability in the field.
10/26/2016 11:59:19 AM
Coordinated Systems, Inc. (CSI), a developer of workforce optimization software, benefits from having its own product work well with the world's prominent unified communications (UC) systems. One such provider of UC voice, email, and instant messaging service for desktop and mobile phones, Avaya, has now reached version 10 with its flagship, IP Office, and has now completed compliance testing with CSI Virtual Observer, the primary offering from the other side of this coin.
10/26/2016 11:56:16 AM
The IP PBX Community is designed for decision-makers from businesses, resellers and manufacturers seeking information regarding the latest in VoIP, IP PBX and related topics. Information on the IP PBX Community addresses issues important to decision-makers. Visitors to the IP PBX Community can find valuable resources such as feature articles, industry news, case studies and more.
10/26/2016 11:22:37 AM
In this episode of the IoT Time Podcast, Ken Briodagh sits down with Mikko Jarva, CTO, Intelligent Data, Comptel.
10/26/2016 10:56:22 AM
No software tool-or any tool, really-lasts long in isolation. While some may not change much, new refinements for just about any tool are necessary to get the most out of it. That's no exception for inContact, who recently released the third major release of 2016 for its Customer Interaction Cloud, version 16.3. It would be easy to think this is a cosmetic update only, but there are new features afoot that make a good system even better.
10/26/2016 10:55:42 AM
When choosing a new hire, it is important to make sure you're choosing a candidate with all of the right qualifications. Do they know your industry? How much experience do they have? What sort of references do they have? And, perhaps most importantly, how are they going to benefit your company? These questions are important for hiring any position, but are even more important when it comes to marketing.
10/26/2016 10:54:13 AM
Partnership efforts are generally exciting propositions because these efforts mean options that weren't previously on hand, and likely wouldn't have been had the partnership never taken place. That's just what happened with Bandwave Systems and Silver Peak, whose newest partnership effort is set to bring out new capability for customers on both sides of the aisle.
10/26/2016 10:37:43 AM
Location accuracy is now a critical piece of technology as more of the devices we use rely on it to receive location based services. Smartphones, cars, drones and pet trackers are just some of the devices that require this technology. With size playing an important role in the modules that deliver this service, the smaller they are the better. Miniaturization therefore plays a great role for developers as they integrate the modules in their products. Telit just announced the SE873Q5 is now available, packaged in a 7x7x1.85mm unit.
10/26/2016 10:36:05 AM
Whether it is a cat or a dog, for pet owners these animals are part of the family, and when they get lost it is unbearable (speaking from personal experience). For Tractive, a company that develops hardware, apps and devices for pet owners, the Internet of Things (IoT) and wireless technology has allowed the company to create tracking devices that are highly accurate. The Austrian company just announced it has signed an IoT connectivity services contract with Orange Business Services to further improve its pet wearables and tracking devices around the world.
10/26/2016 10:28:23 AM
CooCall is great. Take me for example. When I'm on a trip to other countries, I'm using CooCall. It is very easy to download from the app store, and then all you need to do is input your extension number and password. There are a lot of advantages, like I can check the phone book of our company with CooCall. It also doesn't take away from mobile storage, which is good because you cannot change that. It also displays my company number on caller ID to my customers, which is very helpful. So CooCall is very beneficial for business, and all you need is the IP PBX.
10/26/2016 10:23:15 AM
Network performance greatly dictates how today's digital businesses perform. Whether it is service providers or enterprises, the end user experience depends on how the performance of the network has been optimized to deliver the best possible service. In addition to performance, flexibility and lower operating costs are also just as important to address scalability and marketplace competition. For Accedian, an innovative end-to-end network performance assurance provider, ensuring it continues delivering innovation in the segment requires hiring the right talent, which is what the company has done with Martin Labelle by appointing him Vice-President of Research and Development.
10/26/2016 10:20:40 AM
Gartner defines managed M2M services as a solution used for automated data transmission and measurement between mechanical or electronic devices. It also includes field-deployed wireless devices with embedded sensors, wireless communications networks, back-end systems that interpret data and enables decision making, and third-party value-added services. In selecting Sliver Spring Networks to its 2016 Magic Quadrant for Managed Machine-to-Machine (M2M) Services Worldwide, Gartner highlighted the qualities the company demonstrated to make its decision.
10/26/2016 10:18:29 AM
Zycoo is a global operating company with an international R&D team that manufactures its products in China and sells them through global channels. The company both develops and manufactures IP telephony devices and related systems.
10/26/2016 10:14:59 AM
Voice over Internet Protocol - more commonly known as VoIP, has been around for quite some time. The benefits have always been evident: Low costs, more efficiency, and added functionality. But even with better network services, advanced technologies, security and mobile device growth, some businesses are still just coming around to the idea of running voice and data communications via a single network.
10/26/2016 10:09:14 AM
PBX was the best thing available for businesses, until IP PBX came along. IP PBX is a PBX with Internet Protocol connectivity, which means that it can provide additional audio, video or instant messaging communication utilizing the TCP/IP protocol stack.
10/26/2016 10:07:56 AM
Public Wi-Fi allows us to stay connected wherever we go. While the convenience drives us to connect more often, by no means does that indicate we're in a safe zone. And for the most part, we understand this, but do it anyway.
10/26/2016 9:22:45 AM
So, you have decided to create your first custom app? Congratulations! There are many decisions ahead of you, and you probably wish you had a step-by-step list to help move you and your team from imagination to implementation. Well, below you will find that list, gathered from the best practices of many people who have gone before you to create custom apps that have transformed their businesses.
10/26/2016 9:05:37 AM
The customer experience is becoming more complicated. It's not enough to have what customers need, when they need it. Today, you must be able to create the personalized experience that evolves along with the customer. At the same time, you have to do so efficiently and through streamlined processes or you can't effectively compete. In banking, this is tough without real time communications.
10/26/2016 8:41:41 AM
Communications developers are currently enjoying the wealth of tools readily available, and one area of technology taking flight today is WebRTC. Our real time world denotes we should get what we want, when we want it, and real time solutions are capable of doing just that. At the click of a button you can be chatting with a friend, resolving a customer service issue or asking questions about an upcoming e-commerce purchase.
10/26/2016 8:20:49 AM
We all have had days where when the clock hits five the thought, Man, I really didn't get everything done today that I would have liked, runs across our minds. Marketers, what if I told you that, according to recent research, you spend less than 40 percent of your day doing tasks within your position's primary purview? Ringing a bell? Today, Workfront unveiled the 2016 Marketing State of Work Report, and this was one of the very illuminating findings to come out of the cloud-based enterprise work management firm's research.
10/26/2016 8:08:36 AM
What criteria have you established for your influencer marketing initiatives? Do you look for those that have the best reach locally or do you put yourself out there in the national or international space to support your growth? Once you've identified your targets, do you then settle on platforms? How do you determine the best fit?
10/26/2016 8:00:58 AM
If you have any doubts that the world of PC design has stagnated - looking at you Apple, Dell, HP, Lenovo, and whoever else is left standing this week - the current wave of crowdsourced projects in bringing hardware from ideas to reality confirms it. But it's an open question if crowd-sourced designs can be more than boutique experiments where major manufacturers fear to tread.
10/25/2016 5:08:41 PM
And the hits just keep on coming. In a new study, security firm ForeScout has shown that it takes fewer than three minutes to hack many common Enterprise IoT devices. This in-depth analysis shows the dangers posed by enterprise IoT devices, and seems to reveal that most can act as points of entry into critical enterprise networks.
10/25/2016 4:51:59 PM
According to Dr. W. Edwards Deming, the American engineer, statistician, professor, author, lecturer, and management consultant, 94% of business problems are derived from processes, not the people who work within those processes. When you're locked in a never ending discussion with a coworker who just can't seem to grasp a new concept, this statistic may be hard to believe. But organizational and management theory have proven it to be true time and time again. For marketers looking to solve process-related problems (while also ironing out issues with individual performance), Agility offers enormous potential.
10/25/2016 4:49:20 PM
We as a society largely love streaming services. There's nothing quite like sitting on the couch on a Saturday afternoon, binging a whole season of your favorite show on Netflix or Hulu. People are willing to pay extra every month to gain access to original series, along with their favorite shows, commercial free. We love streaming, but don't often think about what goes on in the background. However, there is actually a lot of work that needs to go into marketing for these companies. This month, there have been some interesting trends in Netflix and Hulu's marketing tactics.
10/25/2016 4:42:31 PM
Creating content is only one of the steps that you need to take in the grand scheme. You also need to promote that content so it gets in front of the right person at the right time - only then can you hope to get prospects to act accordingly.
10/25/2016 4:29:41 PM
Want your IoT devices to last a billion years? Use an AA battery, or just suck the leakage out of your transistors, according to a new paper in the American Association for the Advancement of Science journal Science, published in the October 21 issue.
10/25/2016 3:52:56 PM
The hiring process is never a fun task. Not for those looking to land a gig, nor the ones who need to fill a seat at their operations. It can be a long selection process that, without careful attention, can cause more issues if the wrong candidate is chosen.
10/25/2016 3:42:23 PM
Honeywell Process Solutions (HPS) has announced it will provide advanced automation and safety solutions to enable remote onshore operation for an unmanned offshore platform in the North Sea, reducing overall production costs and improving safety.
10/25/2016 3:38:18 PM
Technology has brought significant value to businesses in so many ways over the last few decades. Perhaps nowhere is it more apparent than in the capabilities of the cloud. Access to pay-per-use and pay-per-user models have enabled the smallest of companies to compete on more level playing fields with giants in their industries.
10/25/2016 3:34:56 PM
Technology is changing at a scary pace. But, what really haunts IT decision makers as they sit in front of their computer screens late at night? What new innovations will rise up to take over the underworld? The answers come thanks to a new survey of 511 U.S. IT managers from Finn Partners Technology Practice.
10/25/2016 3:20:22 PM
Organizations are faced with many data challenges, though two specific issues are top-of-mind for businesses of all sizes. The first is the enormous growth of data sources, and how this has made obtaining a unified view that can inform meaningful insights increasingly difficult. The second obstacle stems from this challenge - a reliance on IT departments to pull, maintain and analyze large disparate data sets, which is costing businesses time and money they simply don't have in an always-on world.
10/25/2016 3:15:09 PM
In late September, Yahoo revealed that state-sponsored cyberattacks compromised at least 500 million of its user accounts - the largest cybersecurity breach from a single site in history. The attacks prompted a renewed focus by the Obama administration on its fight against cybercrime that includes a new initiative and website called Lock Down Your Login.
10/25/2016 3:05:38 PM
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