ARTICLES & COLUMNS

Last Updated: 4:41 PM EST - May 14, 2021

TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

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Five9 and Neustar Fight Robocalls with STIR/SHAKEN Call Authentication

5/14/2021 2:24:47 PM

Five9 and Neustar have teamed up to ensure users have access to FCC-compliant call authentication, in order to prevent the rising amount of robocalls and p…

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Dickies Launches AI-Powered Program for Personalized Online Fittings

5/14/2021 2:05:42 PM

Retailer Dickies has announced an AI-powered pilot program to provide its customers with personalized online fittings. Customers shopping at Dickies on Ali…

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IntelePeer Awarded a 2021 CRM Excellence Award

5/14/2021 11:45:24 AM

IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced today that TMC, a global, integrated media company, has named Intele…

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Tips on Finding the Right Network Provider for Your Cell Contract

5/14/2021 11:37:28 AM

If you use a cell phone on a regular basis, getting one on Pay as You Go can work out to be very costly. You are far better off going for a contract phone …

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Google Cloud, SpaceX Join Forces for Global Internet Access

5/14/2021 10:53:28 AM

Google Cloud and SpaceX are teaming up to bring internet access to virtually every corner of the earth through Starlink, leveraging technology from both co…

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Alcatraz AI and Netronix Integration Team Up for Facial Authentication Solutions

5/14/2021 10:47:34 AM

Alcatraz AI and Netronix Integration have announced a new strategic partnership that will bring Alcatraz's facial authentication solutions to customers thr…

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Ayla and Digica Join to Enhance Communications with IoT and AI

5/14/2021 10:17:53 AM

Ayla and Digicia have joined forces to improve customer experiences by using machine learning and data monitoring to tackle common technical issues.

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Gridspace Teams with Google Cloud to Transform Modern Call Centers

5/14/2021 10:12:50 AM

Gridspace and Google Cloud have joined to bring financial and health industry call centers new cloud deployment and communications capabilities.

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WorkWave Purchases Call Center Software Provider Slingshot

5/14/2021 10:08:20 AM

Workwave has announced the acquisition of Slingshot, providing customers with new resources to improve customer service quality and business operations.

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Zammo Introduces No-Code Conversational AI Platform for Voice Automation

5/13/2021 4:42:56 PM

According to Juniper Research, the total transaction value of smart home payments, payments that occur via smart home devices, will exceed $164 billion in …

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4 powerful marketing strategies to promote your brand

5/13/2021 3:41:01 PM

Something that unites small and medium businesses, no matter their industry, is needing to promote themselves with a limited marketing budget, so what are …

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Importance of Delivering Omnichannel Customer Experience

5/13/2021 3:34:49 PM

Switching between various devices on a daily basis is a norm for 98% of the US shoppers, so businesses that strive to fully satisfy the customers' expectat…

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Cybersecurity Experts Weigh In On The Colonial Pipeline Attack - What Lessons Can You Learn?

5/13/2021 3:26:27 PM

Ransomware has once again made headlines, this time thanks to an attack on Colonial Pipeline. What lessons should you learn from this cybercrime event?

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GoPAPFree is Following in the Successful Footsteps of Smile Direct

5/13/2021 3:22:56 PM

Sleep disorders and sleeplessness are on the rise. Around 50 to 70 million adults in the US have a sleep disorder, ranging from insomnia, drowsiness, to sh…

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How to Choose the Best Safety Management App

5/13/2021 3:09:30 PM

If there's something that will keep your staff happy and productive, it's the assurance that the work environment is safe from hazards and that the organiz…

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Chris Trittin, Account Manager, Cloud Service Provider, VTECH/SNOM Joins MSP Expo 2021 #TECHSUPERSHOW

5/13/2021 10:08:45 AM

TMC today announced Chris Trittin, Account Manager, Cloud Service Provider, VTECH/SNOM will present a conference session at MSP Expo being held June 22-25,…

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Mark Elliott, CRO, The 20 Joins MSP Expo 2021 #TECHSUPERSHOW

5/13/2021 10:05:28 AM

TMC today announced Mark Elliott, CRO, The 20 will present a conference session at MSP Expo being held June 22-25, 2021 at the Miami Beach Convention Cente…

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Saas and Multi-tenancy

5/12/2021 5:06:58 PM

SaaS stands for Software as a service, PaaS is a platform as a service. SaaS is a cloud-based solution replacing a desktop application or a server-based, o…

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Artificial intelligence is spreading

5/12/2021 4:59:12 PM

Artificial intelligence, also known as AI, is entering several sectors, industries, products and services. Artificial intelligence includes computer system…

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How Technology Has Made it Easier to Advance Your Nursing Career

5/12/2021 4:50:22 PM

Technology seems to make the world go round, with the general public and businesses becoming dependant on the latest technological advancements and softwar…

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Entrepreneur Gary Vaynerchuck Looks to a Promising Future for Blockchain and NFTs

5/12/2021 3:44:11 PM

Blockchain and non-fungible tokens will transform business and investing over the next few years, according to entrepreneur and CEO Gary Vaynerchuk. The bu…

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Signs that your business needs to migrate to the cloud

5/12/2021 3:03:54 PM

In 2020, the global public cloud computing market reached $330 billion, and it is estimated that this year, cloud data centers will process 94% of all work…

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Best Cryptocurrencies in 2021

5/12/2021 2:32:01 PM

In the world of cryptocurrencies, there are projects where it is worth investing and others in which not so much. For an investor, the ideal is to know …

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Find the IMEI Number on Android & iOS Without the Phone

5/12/2021 2:21:32 PM

Let's say you lost your phone or it got stolen. To report it to the police, you need to provide an IMEI number. An IMEI shortcut stands for International M…

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Finastra and Be Extend Managed Services Partnership with Cloud Finance Solutions

5/12/2021 1:29:16 PM

MSP Be | Shaping the Future has extended its partnership with Finastra, a provider of cloud-based treasure and capital markets software solutions. The deal…

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How Managed Services Providers Have Managed Communications During the Pandemic

5/12/2021 1:16:09 PM

The coronavirus pandemic has dramatically affected today's workforce across industries. Businesses reliant on on-site work established significant safety p…

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Product Review on Stellar Toolkit for Outlook

5/12/2021 12:56:52 PM

Microsoft Outlook, like any piece of software, can throw up problems now and then. But due to its popularity and widespread use for business and personal c…

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WooCommerce to Shopify: The Ultimate Migration Guide [2021]

5/12/2021 12:50:52 PM

Both Shopify and WooCommerce are significant names in the eCommerce platform market, however Shopify proves itself as a smarter choice in some elements, in…

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Give me a handset: does your company's choice of telecoms hardware still matter?

5/12/2021 12:38:12 PM

Over the years, many businesses have begun moving away from physical telecoms hardware and infrastructure, opting instead for the more modern and advanced …

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Joel Maloff, SVP of Strategic Alliances, Phone.com Joins MSP Expo 2021 #TECHSUPERSHOW

5/12/2021 12:27:27 PM

TMC today announced Joel Maloff, SVP of Strategic Alliances, Phone.com will present a conference session at MSP Expo being held June 22-25, 2021 at the Mia…

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Brent Barbara, SVP of Business Development, Phone.com Joins MSP Expo 2021 #TECHSUPERSHOW

5/12/2021 12:23:25 PM

TMC today announced Angela Leavitt, CEO, Mojo Marketing will present a conference session at MSP Expo being held June 22-25, 2021 at the Miami Beach Conven…

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Angela Leavitt, CEO, Mojo Marketing Joins MSP Expo 2021 #TECHSUPERSHOW

5/12/2021 12:18:56 PM

TMC today announced Angela Leavitt, CEO, Mojo Marketing will present a conference session at MSP Expo being held June 22-25, 2021 at the Miami Beach Conven…

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State of the Contact Center 2021: Cloud is Here, What's Next? Part 2

5/12/2021 10:36:59 AM

The cloud is dramatically changing perceptions about the practicality of artificial intelligence (AI) and machine learning (ML) technologies in contact cen…

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Insight into Everything: Exploring Use Cases for Digital Space Orchestration

5/11/2021 4:04:44 PM

The Digital Space Orchestration platform brings together sensor fusion, Artificial Intelligence, 5G enhanced connectivity, edge and cloud computing collabo…

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Medicus IT Merges with Healthcare MSP HITCare

5/11/2021 3:48:34 PM

As new healthcare paradigms overtake older models, many healthcare service providers are seeking trusted managed services providers (MSPs) to oversee criti…

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Customer Retention: 5 Proven Strategies to Boost Profits

5/11/2021 3:46:06 PM

In basic terms, customer retention is the process of continually encouraging customers to use one's services or buy their products. Knowing it costs less t…

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Marketing Your Business on TikTok: Why You Need To Do It

5/11/2021 3:38:02 PM

2020 was key for the social media app known as TikTok. With 850 million downloads in that year alone, it's quickly becoming the number one app. TikTok …

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5 Common Mental Health Disorders

5/11/2021 3:26:57 PM

Among the common mental disorders are anxiety and depression. Check out what other disorders complete the list. Have you heard about mental disorders? W…

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6 Fascinating Technologies in Online Gambling

5/11/2021 3:20:31 PM

Gambling has a long history, so it comes as no surprise that it has gone through numerous changes over the years. This means there are gambling houses on e…

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Common Mistakes Made by Small Businesses That Cost Them Clients

5/11/2021 3:02:02 PM

Nothing is more vital to the success of a small business than a steady stream of repeat clients. As such, maintaining a constant air of professionalism, me…

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3 Ways That Cloud Computing Can Help Manufacturing

5/11/2021 2:40:45 PM

Cloud computing is a trend that is infiltrating businesses in all sectors and of all sizes. That's even true in an industry as physical and hands-on as man…

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Adam Cole, CEO & Founder SIPPIO Joins MSP Expo 2021 #TECHSUPERSHOW

5/11/2021 2:26:17 PM

TMC today announced Adam Cole, CEO & Founder, SIPPIO will present a conference session at MSP Expo being held June 22-25, 2021 at the Miami Beach Conventio…

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Financial Services Companies Struggle With The Work from Home Digital Perimeter With Serious Cyber Attacks on the Rise

5/11/2021 1:28:53 PM

When pandemic lockdowns turned many jobs into work-from-home almost overnight, some industries experienced relatively seamless transitions; however, the ba…

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Prepare for Impact: With Billions Going into Infrastructure Modernization in the US, Will You Be Ready?

5/11/2021 12:03:15 PM

United for Infrastructure Week was kicked off yesterday with a message of hope from President Biden, who expressed the importance of this moment in America…

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5 Tricks to Optimize the Advertising Strategy on Your Blog

5/11/2021 10:26:35 AM

Whether you're running a blog page you want to become famous or an affiliate marketing page, you need an advertising strategy to make the best of it. There…

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Mobile Application Security 101

5/11/2021 10:20:37 AM

These days, mobile devices have transformed from simple communication tools to multi-tasking devices that can do everything. From shopping, ordering food t…

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Six Technologies to Use in Your Manufacturing Business

5/11/2021 10:12:42 AM

When running a manufacturing business, it is essential to be completely abreast of all the changes in the industry in order to keep up with customer demand…

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Alan Percy, CMO, TelcoBridges Joins Open Source World 2021 #TECHSUPERSHOW

5/11/2021 9:57:21 AM

TMC today announced Alan Percy, CMO, TelcoBridges will present a conference session at Open Source World being held June 22-25, 2021 at the Miami Beach Con…

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Diego Gosmar, Vice President International Operations, XCALLY Joins Open Source World 2021 #TECHSUPERSHOW

5/11/2021 9:50:47 AM

TMC today announced Diego Gosmar, Vice President International Operations, XCALLY will present a conference session at Open Source World being held June 22…

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Prepare for Impact: With Billions Going into Infrastructure Modernization in the US, Will You Be Ready?

5/11/2021 9:44:37 AM

United for Infrastructure Week was kicked off yesterday with a message of hope from President Biden, who expressed the importance of this moment in America…

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