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According to the Hartford Courant, equipment issues led to a power outage at Hartford's Public Safety Complex this past weekend. The outage occurred after a perfect storm of events that took place at about 10:30 p.m. Friday night, and it lasted until just before noon on Saturday. As a result, emergency dispatch personnel had to adopt a contingency plan for several hours, which involved relaying calls for service over radio.
6/28/2017 7:32:11 PM
Dispel's ability to help organizations stay safe from cyber attacks, while also allowing them to continue to use unified communications tools, is the main reason it was named as a 2017 Gartner Cool Vendor in Unified Communications.
6/28/2017 7:28:03 PM
Datatex has re-engineered Amethyst, its call recording system.
6/28/2017 4:09:54 PM
In this weekly series, we'll be previewing chapters of IoT Time: Evolving Trends in the Internet of Things for you to read in the hopes that you'll like it enough to read the whole thing.
6/28/2017 2:52:34 PM
The Coriant Groove G30 network disaggregation platform was given the Best Optical Open Line System (OLS) Product award at the annual Next Generation Optical Networking and Optical Data Centre Interconnect (NGON & Optical DCI) industry event.
6/28/2017 2:42:26 PM
MegaPath adds new capability to its MegaPath One system, which means improvements in VoIP and unified communications operations.
6/28/2017 2:38:37 PM
Business leaders today are constantly looking for ways to control costs and improve communications to foster greater productivity, engagement and drive success. But many of these business leaders don't realize that the answer they've desperately been searching for is already right under their noses.
6/28/2017 2:35:26 PM
As mobile phones continue to be the on-ramp for consumer and commercial services, the idea of owning a simple mobile phone is becoming as extinct as the rotary dial.
6/28/2017 2:34:57 PM
As the WebRTC market continues to see a meteoric increase in adoption across industries on a worldwide scale, all eyes were on Grandstream Networks in early May following the news that their WebRTC solution, IPVideo Talk, had been announced as the winner of the prestigious 2017 WebRTC Product of the Year Award.
6/28/2017 2:32:14 PM
Carrier Ethernet will play an important role as a flexible, scalable extension of the LAN.
6/28/2017 1:26:11 PM
Some government agencies are discovering opportunities in new revenue streams derived from providing either dark fiber (unused optical fiber) or lit services for communications to nongovernment institutions.
6/28/2017 1:23:43 PM
Australians are seeing a rash of identity theft attempts that involve gaining access to mobile phone users' account numbers and birth dates and porting the phones to a different carrier. They're then using the stolen numbers to gain access to the victims' other personal information, including their bank and social security accounts.
6/28/2017 1:21:47 PM
AT&T is launching its second 5G trial in Austin in collaboration with DIRECTV NOW to deliver ultra-fast Internet connections to residential, small business and enterprise customers using Ericsson's 5G RAN and the Intel 5G Mobile Trial Platform.
6/28/2017 1:18:46 PM
Remote work opportunities are on the rise thanks to innovative technology that makes telecommuting and virtual collaboration more effective than ever before. Remote work flexibility has long been a primary benefit offered to IT/tech professionals, and now companies are expanding remote flexibility to full-time remote positions for these experts.
6/28/2017 10:57:25 AM
A wave of ransomware attacks strikes computers across much of the planet, leading some to wonder if WannaCry has made a return.
6/28/2017 10:46:34 AM
New Work from TCG to Be Presented at IoT Evolution Expo and July 25 Webcast
6/28/2017 10:20:41 AM
Mexico's Axtel is deploying AudioCodes' Mediant session border controllers (SBC) to improve its unified communications (UC) and SIP trunking service infrastructure for its business customers.
6/28/2017 10:10:02 AM
AT&T is expecting to roll out fixed and wireless 5G solutions by late 2018, and wide scale commercialization by 2019, as individual users and organizations eagerly await to experience the full capability of ultra-broadband speeds on mobile devices.
6/28/2017 9:59:34 AM
Protecting your network from insider threats is just as important as defending against external ones. These 13 practices can help deal with these risks.
6/28/2017 9:20:25 AM
Cavium Inc. has come out with a new family of 10/25/40/50GbE NIC adapters with Universal RDMA. The company says these products are the first of their kind.
6/28/2017 8:46:52 AM
SevOne this week at Cisco Live! unveiled an SDN monitoring solution aimed at providing users with better visibility into their Cisco ACI environments.
6/28/2017 8:32:08 AM
BPA Quality believes that the right number of calls to monitor is as many as it takes to improve performance, while not exceeding the cost of quality.
6/28/2017 8:10:00 AM
Oklahoma City's Steno Services now has a video conferencing suite to bring attorneys and clients together no matter where they are for depositions and other legal related services.
6/28/2017 8:00:00 AM
When academic institutions fail to take into consideration the fluidity of their populations and how that impacts their telecom inventories and spends, they welcome inefficiency and waste valuable resources.
6/28/2017 8:00:00 AM
One big question always seems to loom over companies' heads: Should we outsource our call center? Let's take a look at some of the top components companies take into consideration when they decide to outsource their call centers.
6/28/2017 7:45:00 AM
VoIP gateways make sense in a variety of business implementations, as beroNet explains.
6/28/2017 7:30:00 AM
A new joint venture between Nokia and Infracapital will design, deploy and operate advanced fiber networks in Poland to deliver broadband services to residents and schools.
6/27/2017 3:59:59 PM
Corporate IT Solutions (CIS) has announced a partnership with Accelerated Concepts to strengthen its portfolio of primary, secondary and temporary networking access.
6/27/2017 3:53:13 PM
Windstream this week announced its membership to the Open Network Automation Platform Project.
6/27/2017 3:50:20 PM
US Ignite adds Austin, Texas; Washington, DC; Albuquerque, New Mexico; Jackson, Tennessee; Phoenix, Arizona; and San Diego, California to Smart Gigabit Communities program.
6/27/2017 3:42:54 PM
All in all, call centers can be incredibly hard to get a hold of, which is ironic for organizations that are supposed to be all about serving customers. How are they supposed to help customers if people can't even manage to contact them? That's where 24/7 call centers come into play and, believe me, the benefits are worth noting.
6/27/2017 3:35:32 PM
Earlier this year, at the enormous, annual Hannover Messe industrial technology gathering in Germany, the Linux Foundation launched their latest open source project, EdgeX Foundry, whose mission is to simplify and advance Industrial IoT initiatives by building a common open framework for edge connectivity and computing.
6/27/2017 3:32:47 PM
In technology, it is certainly a challenge to take the big boys head on, but it makes victory all the sweeter. For some time, CloudGenix has crossed the country offering firms a challenge between its SD-WAN and Cisco's, with David besting Goliath time after time. Well, tonight, those in attendance at Cisco Live can experience this firsthand in the 2017 SD-WAN Championships for Cisco Live attendees.
6/27/2017 3:15:51 PM
Cortet provides a comprehensive guide for Smart Building Management products, lighting manufacture and IoT technologies.
6/27/2017 3:03:50 PM
There are at least 15 start-up companies and seven to eight established satellite companies that want to play a role in the Internet of Things as we roll into July.
6/27/2017 3:01:46 PM
Worldwide spending on the Internet of Things is expected to reach $800 billion this year, according to new data from International Data Corp.
6/27/2017 3:00:01 PM
Laird is launching a new multi-wireless sensor platform that is designed to enable enterprise customers to deploy secure, stable wireless sensors in long-range Enterprise Internet of Things (IoT) applications, especially those requiring precise temperature and humidity control.
6/27/2017 2:56:27 PM
LuxNetwork announced today that it has selected Ciena's 6500 Packet-Optical Platform with integrated WaveLogic Encryption for its 100G network deployment. LuxNetwork instantly improves capacity and ensures security for the nation's international wholesale customers, enterprises and financial sector.
6/27/2017 2:44:18 PM
Evolve IP has announced new features being added for its virtual PBX platform.
6/27/2017 2:28:48 PM
On this episode of the IoT Time Podcast, Ken Briodagh sits down with Saar Yoskovitz, CEO and Co-founder, Augury, and with Carl Ford, CEO Crossfire Media.
6/27/2017 2:27:11 PM
Sensata Technologies has announced the release of its new Limited Angle Torque (LAT) Motor, BEI Kimco model LAT22-18, for motorized valve control for Connected Machines.
6/27/2017 1:51:50 PM
With Cisco Live serving as center stage, Fiber Mountain announced the arrival of myriad of offerings, including a new AllPath OPX Layer 1 Optical Path Exchange as well as new families of Fiber Port Aggregators.
6/27/2017 1:48:35 PM
I've been using Microsoft's latest versions-or, in some cases, the only versions-of its Surface PC line of products. Each is very different in terms of use and has its preferred usage. So let's get to it…which Surface product is best for you?
6/27/2017 1:42:04 PM
Tanvir Khan, president of Business Process Outsourcing at NTT DATA Services, has answered some of IoT Evolution's questions about Robotic Automation.
6/27/2017 1:33:38 PM
Frozen Mountain announced today that its award-winning SDK, IceLink, now includes support for WebRTC-based video and audio streaming in Safari for iOS and Safari 11 for macOS High Sierra, plug-in-free. This translates into a seamless end user experience, as websites leveraging IceLink will not prompt visitors to install the Safari plug-in.
6/27/2017 1:09:59 PM
In a move to further improve its reach in South Africa, 3CX has teamed up with Nology. Due to Nology's technical expertise and 15+ years of experience in providing broadband, wireless, networking and VoIP solutions to service providers, network operators and systems integrators across Southern Africa, the company was an obvious choice on 3CX's part.
6/27/2017 12:37:26 PM
With millennials an ever-increasing part of the labor force, workforce management offers some tricks to help keep them on task.
6/27/2017 11:20:06 AM
DSP technology uses algorithmic manipulation that can remove all noise unnecessary to the video/audio conference experience, leaving only what's pertinent. It does this by adapting to each specific conferencing situation (size and shape of room, number of occupants, background noise, etc).
6/27/2017 11:00:36 AM
It really comes down to one question: How can we leverage technology to create the best imaginable customer experience. After all, along with marvelous advancements in engagement technology, the current generation of customers has also brought with it an unprecedented lack of tolerance for poor customer service.
6/27/2017 10:50:45 AM
Price is one of the most frequently-cited telemarketing objections, but there are ways to beat it and make sales.
6/27/2017 10:38:36 AM
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