Last Updated: 2:11 PM EST - Sep 19, 2021 publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

Articles and columns are listed chronologically as they were published, with the most recent features first. You can view TMC's columnist archive, which indexes columns by author.

Want to write for Read our editorial guidelines, and then e-mail Web Editor with your article proposal..

Escape Artists Chooses Voyager for Voice & Broadband

9/17/2021 4:03:29 PM

Over in Christchurch, NZ the Escape Artists brand of escape rooms has become a popular destination for friends and family looking for a fun outing in the c…

Read More

Managed Services Provider Frontline Management Services Acquires LOGICFORCE

9/17/2021 3:57:03 PM

Legal IT consulting firm LOGICFORCE has been acquired by Frontline Management Services, a provider of managed services for the legal profession. With the a…

Read More

Anthony Scaramucci-headed Hedge Fund to Enter into Crypto Partnership

9/17/2021 3:53:16 PM

SkyBridge Capital, the hedge fund founded by former Trump advisor Anthony Scaramucci, recently announced that it plans to enter a partnership that will all…

Read More

Proper Onboarding Practices Can Help Reduce Turnover in the Call Center Space

9/17/2021 1:58:18 PM

The call center space has notoriously high turnover rates. Proper onboarding practices can help reduce churn while ensuring new agents are engaged and unde…

Read More

RingCentral Granted Unified License by India's Department of Telecommunications

9/17/2021 1:47:10 PM

India's Department of Telecommunications granted RingCentral permission to offer its full suite of cloud-based solutions to businesses across the country.

Read More

Dialpad Announces Acquisition of Kare Knowledgeware

9/17/2021 12:55:26 PM

CX platform provider Kare Knowledgeware has been acquired by Dialpad, further enhancing the company's initiative of improving customer experiences.

Read More

A Deep Dive Into Customer Data Can Help Improve CX

9/17/2021 12:50:06 PM

Businesses have decreased spending on the customer experience (CX) during the pandemic, despite demands from customers for more personalized and contextual…

Read More

Logitech Transforms Meeting Spaces with New Touch Screen Solutions

9/17/2021 12:45:47 PM

Tech product company Logitech is offering a new meeting room controller and touch screen scheduling panel for video rooms in support of employees transitio…

Read More

IntelePeer Adds Voice to IBM Waston Virtual Agent

9/17/2021 11:41:11 AM

IBM's Watson Assistant is an intelligent virtual agent that makes it possible for organizations to improve first contact resolution and enables a more seam…

Read More

IoT Evolution World Announces 2021 IoT Security Excellence Awards Winners

9/17/2021 10:24:29 AM

TMC & Crossfire Media, global, integrated media companies helping clients build communities in print, in person and online, today announced the winners of …

Read More

4 Software Tools to Maximize Productivity & Profitability

9/17/2021 10:20:35 AM

It takes more than engaging social media posts, clever SEO strategies, and intelligent PPC campaigns to grow a company's revenue and recognition. To inc…

Read More

6 Must-Have Tools for Ecommerce Entrepreneurs to Increase Sales

9/17/2021 10:13:36 AM

With reliable online tools, ecommerce entrepreneurs can generate truckloads of sales. This post covers 5 reliable tools perfect for ecompreneurs.

Read More

How Your Company Can Maintain Its Cybersecurity in 2021 and Beyond

9/17/2021 10:07:27 AM

Cybercrimes are continually on the rise, bringing more threats to organizations in the pandemic than before. Statistics show that as early as March 2020…

Read More

The Importance of Continuous Security Testing in the Face of Rapid IoT Growth

9/17/2021 9:59:58 AM

The global Internet of Things (IoT) market is projected to be worth $418 billion in 2021, up nearly four times its market value in 2017. It is also expecte…

Read More

Is Mining Cryptocurrency Still Viable?

9/17/2021 9:51:35 AM

As cryptocurrency continues to grow, more and more people are getting in on the action. But is it worth mining? Click here to find out more.

Read More

iGaming and Online Gambling Introduce Speedy Mobile Disbursements

9/17/2021 9:46:31 AM

The unprecedented events of the past year or so have accelerated the shift towards online transactions, a trend that had already been well underway for the…

Read More

NICE and Bell Canada Form Agreement to Expand CXone Availability

9/16/2021 3:43:54 PM

Customer experience solutions leader NICE has announced a new strategic agreement with Bell Canada, in an effort to expand the availability of the NICE CXo…

Read More

Vonage Announces HIPAA-Compliant SMS/Video Capabilities

9/16/2021 1:06:01 PM

To support the rising demand in telemedicine, Vonage has developed HIPAA-compliant communications solutions for customer privacy and security.

Read More

Proximie Announces Deployment of 8x8 callstats Solution

9/16/2021 12:59:05 PM

Medical software developer Proximie has decided to deploy 8x8's callstats solution to ensure audio and video quality at a large scale.

Read More

Destiny Solidifies UCaaS Dominance in Europe with IPVision Acquisition

9/16/2021 12:54:22 PM

Belgian UCaaS provider Destiny has announced the purchase of Danish cloud communications service provider, IPVision.

Read More

Durham, North Carolina Takes Steps to Fill Empty Seats in 911 Call Center

9/15/2021 1:49:25 PM

The global COVID-19 pandemic has been hard on call center staffing, as many call center managers will attest. Older workers have elected to retire rather t…

Read More

A Move Toward Pervasive LoRaWAN Network Coverage

9/15/2021 11:46:25 AM

Earlier this year, ABI Research found that the LoRaWAN protocol is the leading license-exempt low-power wide-area (LPWA) network technology addressing IoT …

Read More

Why is web and software development so important?

9/15/2021 10:46:36 AM

Nowadays computers are really important for everyone. Nobody can live without them anymore. Using computers and the Internet is extremely useful either in …

Read More

Faruqi & Faruqi, LLP, discusses Injuries and Accidents involving Tesla's Autopilot

9/15/2021 10:39:56 AM

Tesla's autopilot has been in the news a lot lately, but not for its safety features. Several lawsuits have been filed against Tesla, claiming that the com…

Read More

The World Will Change With Bitcoin

9/15/2021 10:23:15 AM

Financial freedom may increase more efficiently with digital currency than ever before. The consequences of this are profound. Millions of people could…

Read More

Businesses with ho-hum fraud prevention tools are in for danger in 2021 - A word of caution

9/15/2021 10:13:45 AM

Going by the analysis of Barclays' business and personal banking division, fraudulent actions have been on the rise since the second half of 2020 as compar…

Read More

How Online Casino Operators Ensure Player Security

9/15/2021 10:09:04 AM

Online casino sites today are offering players across the globe the opportunity to benefit from the excitement of their most beloved casino games from the …

Read More

Understanding Automation Testing and What It's Used for

9/15/2021 10:04:33 AM

Automation testing is a type of software verification that is used to test the functionality and stability of a computer program. Automation testing works …

Read More

De-fragmenting Virtual Communications

9/15/2021 9:55:23 AM

Virtual workforce management and remote engagement has skyrocketed during the pandemic - and is showing no signs of receding from the workforce.

Read More

5 Steps To Healthcare Mobile App Development

9/15/2021 9:51:26 AM

There are several important steps in custom healthcare mobile app development. Healthcare mobile app development is an especially challenging, complex, and…

Read More

How to Get the Most Out of Online Casinos

9/15/2021 9:47:19 AM

Millions of people all around the world enjoy the excitement of visiting an online casino. Do you count yourself among their ranks? If you do - or even if …

Read More

Wipro Secures $44.5m Managed Services Deal with National Grid

9/14/2021 4:55:32 PM

Wipro has been selected by National Grid to provide managed services and install new cloud-based infrastructure to support green initiatives.

Read More

IBM Adds New Features to Watson Assistant for Call Centers

9/14/2021 4:49:56 PM

Automation in the call center is critical technology for smooth operations. Most callers don't need a live agent, as their calls are routine: balance reque…

Read More

Shifting Focus to Customer Experiences Can Ensure Long Term Business Success

9/14/2021 4:46:31 PM

Customer experiences should no longer be an afterthought for business development, as research has demonstrated the potential value of retaining a loyal cu…

Read More

Zabu Exploit Highlights a Growing Problem for DeFi and Blockchain

9/14/2021 4:43:57 PM

DeFi app Zabu, which resides on the Avalanche blockchain, was exploited in a hack worth $3.2 million. The incident highlights the growing prevalence of DeF…

Read More

e-Money, Algorand Integration Looks to Increase Stablecoin Usage Across Europe

9/14/2021 4:41:36 PM

e-Money and Algorand have announced an integration that will support the growing popularity of stablecoin usage across European countries.

Read More

How the Workforce is Quickly Changing to Adapt to the World Around Us

9/14/2021 2:42:07 PM

Hybrid work - a mix of remote work and in the office work - may be the best fit for your organization to support the future of work.

Read More

OfficeSuite UC Earns SOC 2 and HIPAA Compliance

9/14/2021 2:15:55 PM

Windstream Enterprise announced OfficeSuite UC earned SOC 2 and HIPAA compliance for the third consecutive year.

Read More

Tartabit Eases IoT Device Makers Azure Marketplace Access

9/14/2021 1:02:25 PM

Tartabit LLC announced two new services to its integration arsenal: Marketplace Accelerator (MPA) and the Plug and Play Accelerator (PnPA). Both are availa…

Read More

Vowel Secures $13.5 Million in Series A Investment Round

9/14/2021 11:47:54 AM

Video conferencing startup Vowel has secured $13.5 in new funding to support product development and employee growth.

Read More

New Exhibitors Added to the 2022 #TECHSUPERSHOW

9/14/2021 11:39:10 AM

TMC today announced the newest Exhibitors who signed on to join us at the #TECHSUPERSHOW, being held February 8-11, 2022 at the Broward County Convention C…

Read More

Fortinet, Linksys Offer Home Network Enterprise-Grade Makeover

9/14/2021 11:34:14 AM

Network security leader Fortinet and Linksys unveiled Linksys HomeWRK for Business | Secured by Fortinet, the duo's second release since Fortinet's $75 Mil…

Read More

Dell'Oro Group Report Relays Software-Based Shift

9/13/2021 4:20:00 PM

Dell'Oro Group released its 2Q 2021 SD-WAN Report, with some predictable results, as the top six SD-WAN vendors are responsible for 70 percent market share…

Read More

Biden Administration Expands Government Definition of Customer Experience

9/13/2021 3:35:47 PM

The Biden Administration recently included new language into the government's definition of customer experience, which hopes to foster fair treatment and p…

Read More

500apps Corp. Introduces All in One App Suite

9/13/2021 3:31:07 PM

Companies that use software-as-a-service solution are often overburdened with keeping track of too many apps, and find that the costs of these apps adds up…

Read More

Peraton Awarded $60 Million to Support CDC with Cloud/Data Services

9/13/2021 3:26:45 PM

Longtime CDC partner Peraton has been awarded $60 to support the organizations cloud services and digital transformation efforts.

Read More

Fuze Announces Enhancements to Microsoft Teams Workflow Integrations

9/13/2021 3:23:39 PM

To simplify and enhance enterprise communications channels, Fuze has developed new integration enhancements for Microsoft Teams.

Read More

InMoment Announces Finalization of Lexalytics Acquisition

9/13/2021 3:13:33 PM

Data analytics solutions provider Lexalytics has been purchased by InMoment after completing the necessary requirements for approval.

Read More

net2phone Reveals New Phone App for Microsoft Teams

9/13/2021 3:08:08 PM

net2phone has announced a new affordable application designed for Microsoft Teams, allowing users to better manage call services through the Teams platform…

Read More

From Driver's Licenses Proof of Vaccination to Fishing Licenses, the World is Going All-Digital

9/13/2021 1:58:14 PM

The State of Louisiana's LA Wallet app will soon allow users to upload not only digital driver's licenses and COVID-19 vaccination status, but also hunting…

Read More
First Previous 1 2 3 4 5 6 7 8 9 10 Next Last 

Search the headlines:

From Date:     To Date: