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Stefania Viscusi Info

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Stefania Viscusi is an established writer and avid reader. She is a 2005 graduate of Albertus Magnus College, Magna Cum Laude. She currently holds a Bachelor’s degree in English and a Bachelor's degree in Communications. Stefania has had four of her poems published by “Breakwater” (an Albertus-run literary magazine) and completed a successful internship with the Connecticut Trust for Historic Preservation as a Public Relations Specialist.

Latest Articles

HCM Expert Week in Review: Employee Training, Sick Days & The Millennial Worker - 09/24/2016
Conferencing Zone Week in Review: TrueConf, Konftel, FreeConferenceCall.com - 09/24/2016
Face-First: Beauty Brand Stuns with Successful IPO - 09/23/2016
Watch Your Tongue! Monitoring Calls for Consistent Tone and Language - 09/23/2016
VoIP Services Market Still On the Up - 09/22/2016
HIPAA Non-Compliance on the Rise- Are Your Communications Up to Date? - 09/22/2016
Drip into Prospects' Emails, Stay Fresh in their Minds - 09/22/2016
Vacation Shame & Sick Day Guilt Are Very Real in the American Workplace - 09/21/2016
Call Center Managers: It's Time to Focus on Consumer Needs - 09/21/2016
HCM Expert Week in Review: SAP SuccessFactors Delivers HR Excellence - 09/17/2016
Conferencing Zone Week in Review: Revolabs, Grandstream - 09/17/2016
Move Over Boardroom, Conferencing Just Got Portable - 09/16/2016
A New Look at Fashion and Digital - 09/16/2016
New Schedules, Relaxed Offices to Become Norm - 09/15/2016
Call Center Management: Doing the Math - 09/15/2016
Social Listening: It's More Important Than You Think - 09/13/2016
Julep Fined for Negative Option Marketing - 09/12/2016
Employees Jumping Ship - Should You Care? - 09/12/2016
Telemarketing Rules for Leaving Voicemails - 09/12/2016
Conferencing Zone Week in Review: HP, AnyMeeting, FaceMe, Hello - 09/10/2016
Call Recording Week in Review: Calabrio, TeleWare, TCN - 09/03/2016
Conferencing Zone Week in Review: AnyMeeting, Fuze, Vidyo - 09/03/2016
Men, Diversity Become New Focus as Beauty Industry Searches for 'Next Big Thing' - 09/02/2016
Eliminate Bias, Promote Diversity with New HCM Suite from SAP - 09/01/2016
Sweet! Kandy Awarded Product of the Year 2016 - 09/01/2016
AnyMeeting Announces Latest Release of Next Generation Conferencing Platform - 08/31/2016
New VoIP Solution from Telinta Offers Service Providers More - 08/31/2016
Snom, Yeastar Announce Interoperability - 08/30/2016
Call Recording Week in Review: Verint, Agile Cloud, CallCabinet - 08/27/2016
Sennheiser Headsets Make Skype for Business Communications Better - 08/23/2016
Call Recording Week in Review: Dubber, SIP Print, OrecX - 08/20/2016
Conferencing Zone Week in Review: Polycom, Revolabs, Vidku - 08/20/2016
Marketing: What Happens After the Olympics? - 08/19/2016
Online Shopping: Would You Buy a House From Your Phone? - 08/18/2016
Polycom Gains Industry Recognition - 08/18/2016
Access4 Picks Dubber for Cloud Call Recording - 08/17/2016
Digital South Communications & SIP Print Partner for Cloud Call Recording - 08/17/2016
More Marketing Bliss Ahead? Snapchat Scoops Up Vurb - 08/16/2016
Conferencing Zone Week in Review: OpenExchange, Revolabs, RingCentral UK - 08/13/2016
Call Recording Week in Review: Digium, CallCabinet, SIP Print - 08/13/2016
Need a Toll-Free Number? Here's Why You Should Consider DIDs. - 08/11/2016
Should You Be Concerned About VoIP Security? - 08/10/2016
Can Your Brand Survive Much Longer without Omnichannel? - 08/09/2016
Cloud Call Recording Made Easy with SIP Print - 08/08/2016
Conferencing Zone Week in Review: Revolabs, YouMail, LogMeIn - 08/06/2016
Call Recording Week in Review: NewVoiceMedia, ASC Technologies, Toshiba, Versadial - 08/06/2016
Getting in Shape with Real Time Communications - 08/03/2016
Versadial Solutions Updates Call Recording Software - 08/03/2016
Call Recording Week in Review: Cistera, SIP Print, Toshiba, Noble Systems - 07/30/2016
Conferencing Zone Week in Review: HELLO, Revolabs - 07/30/2016
AGJ Systems & Networks: Delivering Top Notch IT Support, Now with SIP Print - 07/28/2016
New School Year Approaching: Get Tech Right This Time! - 07/22/2016
A Whole New World: APIs Are Here to Stay - 07/19/2016
Call Recording Week in Review: Aeriandi, TeleVoice, Verint - 07/16/2016
Kylie Not Pouting at Poor Lip Kit Reviews: 'F' Rating Gets Lifted - 07/13/2016
Low-code: The Secret to Many of Your Business Woes - 07/13/2016
Re-imagining the User Experience with APIs - 07/13/2016
Can Businesses Today Survive without APIs? - 07/12/2016
'APIs Are Forever' - Twilio's Ben Stein Chats with DevsWorld - 07/11/2016
Conferencing Zone Week in Review: Telepresence, Etiquette & Better Microphones - 07/09/2016
Mistbox: Heat Wave Relief for You and Your Wallet - 07/08/2016
A Closer Look at Solving Hybrid UC&C Service Issues - 07/08/2016
Opto 22: Linking Electric & Mechanical for Over 40 Years - 07/07/2016
Omnichannel Couponing: Walgreens Takes Digital, Paperless Savings to Next Level - 07/06/2016
Ytel Talks All About the API - 07/06/2016
REVE Systems Talks Real Time Web - 07/05/2016
Conferencing Zone Week in Review: Revolabs, Tixeo, Mac - 07/02/2016
Call Recording Week in Review: iQventures, Calabrio - 06/25/2016
Conferencing Zone Week in Review: Revolabs, Epson - 06/25/2016
Unified Communications Week in Review: Fusion, Solgari, Broadview, Polycom - 06/25/2016
What's the Deal: Tone Software ReliaTel as a Service - 06/24/2016
GENBAND to Show Off NFV on DemoFriday - 06/22/2016
Better Meetings with Google Chrome Thanks to Revolabs - 06/22/2016
Phone Calls Are Still Important for Customer Care - 06/21/2016
Quality Has Become More Important Than Ever - 06/20/2016
Call Recording Week in Review: VBrick, Earthlink, ProblemSolutionHQ - 06/18/2016
Transitioning to the Cloud Doesn't Have to be Scary - 06/14/2016
Conferencing Zone Week in Review: Vaddio, Computnetix, Telx - 06/11/2016
Scorecards: What's the Big Deal? - 06/09/2016
Call Recording Week in Review: Verint, Dubber, Skype for Business - 06/04/2016
Conferencing Zone Week in Review: Revolabs, ClearOne, Pexip - 06/04/2016
RTC Shaping Our Future: GENBAND CEO & Kandy Head to Canadian Telecom Summit - 05/31/2016
Conferencing Zone Week in Review: Telepresence, 4K & Business Benefits - 05/28/2016
GENBAND Helps XO Communications Improve Contact Center Capabilities - 05/24/2016
Verizon, Big Switch, Red Hat Share NFV Lessons Learned - 05/24/2016
Unified Communications Week in Review: Lenovo, 8x8, Metaswitch - 05/21/2016
Call Recording Week in Review: CallCabinet, Liquid Voice, TCN - 05/21/2016
Call Recording Week in Review: Verint, Teo, MiaRec, More - 05/14/2016
Verint Recognized for Recording Innovation - 05/11/2016
MiaRec to Show off Cloud-Ready Call Recording - 05/11/2016
Call Accounting: Just How Much Information Do You Need to Collect? - 05/11/2016
The Dark Web: How Bad is It? - 05/09/2016
Call Recording Week in Review: StoraCall, Pexip, Abiliteam - 05/07/2016
Enterprise Cloud Communications: What You Need to Know - 05/04/2016
Perspectives16: Avotus Reminds Businesses about Importance of Usage Reporting - 05/03/2016
Call Recording Week in Review: TelStrat, Semafone, CTD - 04/30/2016
Call Recording Week in Review: Versadial, BroadSoft, ASC Technologies - 04/23/2016
Call Recording Week in Review: Versadial, BroadSoft, ASC Technologies - 04/23/2016
Telecom Expense Management Market Remains Dominant - 04/20/2016
Attracting Agents to Call Center Life - 04/20/2016
EVOIPneo Call Recording Now Interoperable with BroadWorks Platform - 04/20/2016
GENBAND's Bita Milanian Dishes on Perspectives16 - 04/18/2016
Call Recording Week in Review: Avoxi, ServeMeBest, Voci, MediaRecorder - 04/16/2016
Interest in IoT Grows - 04/14/2016
NetNumber Sponsoring Perspectives16, Will Show TITAN - 04/13/2016
NetNumber Sponsoring Perspecitves16, Will Show TITAN - 04/13/2016
Smart Homes, Security & Real-Time Communications - 04/13/2016
Is it Time to Bank on Real-Time Communications? - 04/13/2016
GENBAND Advantage Partner Program Gets Five-Star Rating - 04/13/2016
Call Recording Week in Review: TelStrat, ASC - 04/09/2016
Omnichannel Experience Week in Review: The New Retail World - 04/09/2016
Real Time Communications Week in Review: Business Continues to Transform - 04/09/2016
Millennials, Personalization and Convenience: The New Retail World - 04/07/2016
What's Loyalty Got to Do with Omnichannel Experience? - 04/06/2016
Outdated Quality Management Systems Have No Use - 04/06/2016
What to Do About Cart Abandonment - 04/04/2016
Real Time Communications Week in Review: GENBAND, Kandy & More - 04/02/2016
Omnichannel Experience Week in Review: In Retail, Personalization is Imperative - 04/02/2016
Call Recording Week in Review: Coordinated Systems, Zendesk, DGT - 04/02/2016
Unwrap a Treat with Kandy Wrappers - 04/01/2016
Enough is Enough: Cart Abandonment has to Stop - 03/29/2016
Omnichannel Experience Week in Review: The Proof is in the Research - 03/26/2016
Real Time Communications & Skype for Business - 03/24/2016
Buyers Heading to Stores to Find Better Deals - 03/23/2016
AetherPal Offers Answer for Enterprise Mobility - 03/21/2016
Get in the Know: Today's Workforce Needs New Tools - 03/21/2016
Omnichannel Experience Week in Review: Home Depot, Altitude Software, First Insight - 03/19/2016
Omnichannel Experience Week in Review: Home Depot, Altitude Software, First Insight - 03/19/2016
Call Recording Week in Review: TeleVoice, Business Systems, - 03/19/2016
Retailers: Be Careful with Too Many Emails - 03/17/2016
Agents Needed for New Omnichannel Contact Centers - 03/15/2016
Warning: Omnichannel Does Not Replace Agents - 03/14/2016
Omnichannel Experience Week in Review - 03/12/2016
Call Recording Week in Review: CallTower, OrecX, Slack, SIP Print - 03/12/2016
Retailers: Be Careful with Too Many Emails - 03/10/2016
Spoken Communications: IVR Never Worked So Well - 03/10/2016
Omnichannel Experience Week in Review: Customer & Agent Importance - 03/05/2016
Call Recording Week in Review: MiaRec, IOVOX, California Invasion of Privacy Act - 03/05/2016
It's Time to Reinvent IVR - 02/29/2016
Omnichannel Experience Week in Review: Verint, Capgemini, Contact Solutions - 02/27/2016
Call Recording Week in Review: CallCabinet, Tango Networks, TeleVoice - 02/27/2016
CafeX Helps Supervisors Succeed with Real-Time Agent Assistance - 02/26/2016
Collaboration at Heart of Connected Enterprise - 02/24/2016
Omnichannel Experience: Mobile Reaches Tipping Point in UK - 02/24/2016
Avotus: Keeping Businesses Productive and Protected - 02/23/2016
Voice4Net Talks WebRTC, Call Center Success at ITEXPO - 02/23/2016
REVE Systems Keeping Ahead of Mobile VoIP Trends - 02/23/2016
Omnichannel Experience Week in Review: Gamification, RFID & the Retail Experience - 02/20/2016
Call Recording Week in Review: Numonix, Voci Technologies, Vaspian - 02/20/2016
Real-Time Coaching in the Call Center: Agent Performance Never Looked So Good - 02/19/2016
GENBAND Heads to MWC with Kandy and fring in Tow - 02/18/2016
Omnichannel Experience Week in Review: Listening to the Customer is Critical - 02/13/2016
Call Recording Week in Review: Compliance, Security & Call Scoring - 02/06/2016
Omnichannel Experience Week in Review: Wal-Mart, Macys, OpenMethods - 02/06/2016
GENBAND Gives Partners a Marketing Advantage - 02/04/2016
Smart Thermometer to Help Women Struggling with Fertility - 02/01/2016
GENBAND's Greg Zweig Talks Future of Collaboration, IBM Connect - 01/30/2016
Omnichannel Experience Week in Review: IoT & VoC - 01/30/2016
Omnichannel Experience Week in Review: Pay Attention to the Services You Deliver - 01/23/2016
Savvy Shoppers, Brands Benefit from Smart Retail - 01/18/2016
Omnichannel Experience Week in Review: All about Live Chat - 01/16/2016
Stop Losing Customers in 2016, Know When to Engage - 01/13/2016
Real-Time Customer Care is Essential in 2016 - 01/13/2016
APIs and SaaS Will Be the Future of Your Business - 01/12/2016
Virtual Assistants Could Save You from Customer Service Nightmares - 01/12/2016
Omnichannel Experience Week in Review: Tips for 2016 - 01/09/2016
SysAid CEO Talks IT Trends 2016 - 01/08/2016
Fathom Voice CEO Shares 2016 CRM Predictions - 01/05/2016
GENBAND's Patrick Joggerst Shares Tech Predictions for 2016 - 12/21/2015
Call Recording Week in Review: Marchex, TC&C, Global Connect - 12/19/2015
Omnichannel Experience Week in Review: Jacada, Facebook, Radware - 12/19/2015
2016 Will Be All About the Customer - 12/17/2015
SMBs to Embrace Cloud and Managed Services in 2016 - 12/16/2015
Ultra Mobile CEO Shares 2016 Telecom Predictions - 12/15/2015
Call Recording Week in Review: Fathom Voice, CTI Group, Datatex - 12/12/2015
Omnichannel Experience Week in Review: Jacada, Verint, TimeTrade - 12/12/2015
GENBAND Celebrates 2015, Looks Ahead to More #RTC Innovation - 12/10/2015
Jacada Looks Back at 2015, the Year of Omnichannel - 12/09/2015
Proximity Marketing on the Rise, Consumers Cashing in on Coupons - 12/08/2015
Omnichannel Experience Week in Review: Holidays Are Approaching, Are Retailers Ready? - 11/21/2015
Call Recording Week in Review: Dubber, Yallo & A Closer Look at Security - 11/21/2015
UC Security: Hidden Risks that No One Wants to Talk About - 11/20/2015
Call Recording Week in Review: Aeriandi, Dubber, NSA - 11/14/2015
Omnichannel Experience Week in Review: Be Friendly, Be Social - 11/14/2015
Frightening Things Can Happen Without Adherence Tools in Your Contact Center - 11/10/2015
Omnichannel Experience Week in Review: It's All About the Customer Experience - 11/07/2015
Call Recording Week in Review: Microsoft, Radware, Numonix, Convergys - 11/06/2015
Voxvalley: Mobile Apps for the Enterprise Make Sense - 11/05/2015
Ingate Systems Talks SBCs, SIP Trunking at ITEXPO - 11/05/2015
Enghouse Interactive Puts Contact Center Back in Charge - 11/03/2015
Win the Customer Engagement Game with Omnichannel Experiences - 10/26/2015
Omnichannel Experience Week in Review: Juniper Research, Pegasystems, Ensighten - 10/24/2015
Call Recording Week in Review: VIQ Solutions, Liquid Voice, Uptivity by InContact - 10/24/2015
Smart IMS Buys Atlas: Better Managed Services, More Cloud on the Way - 10/22/2015
Call Recording and PCIDSS Compliance: Everything You Need to Know - 10/20/2015
Call Recording Week in Review: MiaRec, CTI Group, Evolve IP - 10/17/2015
Omnichannel Experience Week in Review: Jacada, Assocham, Forrester - 10/17/2015
Want Better Results? Focus on Call Center Agents - 10/14/2015
GENBAND Making Waves in Cable Market - 10/14/2015
Women in the Channel Hits CVx/ITEXPO to Network, Exhibit and Present - 10/07/2015

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