Nylas Introduces AI-Powered Assist Chatbot for Developers

By Stefania Viscusi August 22, 2023

Nylas, a communications platform for developers, announced the launch of the Nylas Assist generative AI-powered chatbot. Designed to streamline developers' quest for information, this chatbot operates within the Nylas dashboard and makes it possible for users to access relevant documentation, code snippets, and resources without having to navigate away from the platform.

Using the large language models (LLMs), it is able to provide prompt answers to queries, from Nylas-verified sources.

The chatbot can accommodate conversations in numerous languages such as Spanish, Arabic, French, German, Chinese, and Japanese.

As the push to integrate generative AI tools into daily workflows increases, this latest announcement empower developers to stay within their familiar workplaces while improving efficiency and productivity.

A recent study from Nylas found that 90% of developers expect to increase their usage of generative AI over the next year.

“Context switching and a fragmented developer experience are two of the biggest hurdles that can impact developers and organizations ability to meet deadlines, increase user satisfaction, and drive ROI. At the same time, individuals and teams are rapidly exploring and testing all the ways in which generative AI tools can help them to positively impact their daily workflows. At the intersection of all of this lies the Nylas AI chatbot,” said Isaac Nassimi, SVP of Product at Nylas.

Thanks to the use of AI right within the dashboard, developers can optimize their time by avoiding the need to switch between applications to locate essential information.

This new development is in line with Nylas' main goal of offering developers a comprehensive communication platform that makes it easy to connect with email, calendar, and contact services using a single API integration.

“With the help of Nylas Assist, developers building with Nylas will have access to an entire knowledge base powered by generative AI directly within their dashboard so they can find everything they need to build and ship code without having to maneuver between various applications,”  said Nassimi.

Edited by Greg Tavarez
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