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Erik Linask Info

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Group Editorial Director

Erik Linask is Group Editorial Director of TMC. During his tenure at TMC, he has supported the production and development of its print publications and, most recently, managed the day-to-day operations of the industry’s leading Web site, TMCnet, which currently serves nearly 3 million unique monthly visitors. Currently, he oversees TMC’s four print publications as well as TMCnet, and covers a wide range of topics in the IP Communications and Information Technology arenas, including his blog, Convergence Corner, on TMCnet.

Prior to joining TMC, Erik was Managing Editor at Global Custodian, an international securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute.

Latest Articles

Dialpad Brings Its Cloud Communications Service to Canada, Makes Long-Distance Fees Obsolete - 10/02/2017
Power Outage Hits Parts of University of Richmond Campus - 09/22/2017
Employee Advocacy: Does it Work? - 09/21/2017
Web-scale Networking Week in Review: 5G, Cloudian, Skymind, Cyber Terrorism, Jeff Pulver - 09/03/2017
VoIP Solutions Week in Review: Sennheiser, Htek, Epygi, Ecosmob, Hammer, Go Long - 09/03/2017
Call Recording Week in Review: Hurricane Harvey, Dubber and BroadSoft, CallMiner and Voxbone - 09/02/2017
Fraud and Identity Week in Review: Gmail, Biometrics, BlackBerry - 09/02/2017
Multi-Gigabit Ethernet Week in Review: Comcast, Aquantia, PacketFabric, Telehouse - 09/02/2017
Cloud Communications Offers Continuity Options for Hurricane Harvey Impacted Businesses - 09/01/2017
Hurricane Harvey a Perfect Scenario for Call Center Scheduling for Unexpected Demand - 09/01/2017
Call Recordings Can Be Customer Service Tools - 09/01/2017
NCAA Investigation into Ole Miss Underscores Call Accounting Requirements - 09/01/2017
Lightning Knocks Out Power in Colton, California Putting Essential Technology at Risk - 09/01/2017
What's Driving, Enabling the Move to Software? - 08/31/2017
Hurricane Harvey Will Test Power Protection Systems - 08/25/2017
Employee Advocacy: Becoming the Amazon of Your Industry - 08/25/2017
Why Employee Advocacy Should Be Part of Corporate Marketing Strategy - 08/24/2017
Full Solar Eclipse Reminds Businesses About Power Protection - 08/21/2017
Employee Advocates - Your Untapped Marketing Resource - 08/18/2017
Local Governments Can't Be Guilty of Ignoring Power Protection Needs - 08/18/2017
Why Businesses Should Pay Attention to Planned Power Outages - 08/18/2017
Never Underestimate the Potential for Power Outages or Their Damage to Your Business - 08/11/2017
Classical Guitar Concert Canceled in Oregon Due to Power Outage - 08/11/2017
Kevin Kennedy Stepping Down, Will New Leadership Help Guide Avaya Back into Prominence? - 08/07/2017
Gogo Making Air Travel More Productive - 08/04/2017
Snakes Becoming Frequent Cause of Power Outages and Business Disruption - 08/04/2017
Texas A&M Researchers Develop Model for Predicting Outages - 08/04/2017
Massive Outer Banks Power Outage Causes Mandatory Evacuation - 07/28/2017
Mitel Finally Gets ShoreTel, Puts UCaaS Market on Notice - 07/28/2017
Using Email for Shaping Influence - 07/28/2017
Critters Finding Ways to Cause Power Outages, Disrupt Business - 07/28/2017
What is the New Age of Telecom? - 07/25/2017
It's Snake Week for Power Outages and Business Disruption - 07/21/2017
To Record or Not to Record: Brexit Causing Confusion Around Call Recording Regulation - 07/18/2017
Power Surge Knocks Out Network at Courthouse in Arkansas - 07/17/2017
Fraud and Identity Battle Moves to the Biometrics Stage - 07/14/2017
Bobcat Climbs Utility Pole, Knocks Out Power In Kansas - 07/13/2017
Data Striim-ing for Real-time Actionable Business Intelligence - 07/11/2017
Power Outage Cancels Screening of War for the Planet of the Apes - 07/07/2017
Why Businesses Have to Protect Equipment from Wildlife - 07/07/2017
Function as a Service Style of Microservices Depolyment for Real-time Business Intelligence - 07/06/2017
Are We Finally Looking at Beginning of the PSTN Sunset? - 07/06/2017
Artificial Intelligence Marks the Genesys of Knowledge Entrepreneurs - 07/06/2017
Artificial Intelligence Marks the Genesys of Knowledge Entrepreneurs - 06/27/2017
Data Striim-ing for Real-time Actionable Business Intelligence - 06/26/2017
Transforming Your Business Infrastructure for the Digital Economy - 06/23/2017
Digital Transformation: Ensuring Smooth Service Rollouts for CSPs, MSPs and ISPs - 06/05/2017
Power Outage Stalls Interop Temporarily at MGM Grand Las Vegas - 05/17/2017
Team Collaboration Brings a New Wave of Truly Unified Communications - 05/05/2017
Team Collaboration Brings a New Wave of Truly Unified Communications - 04/03/2017
NetFortris Strengthens Managed Services Portfolio with Fonality UCaaS Acquisition - 03/08/2017
Social Media is More Than Making Bird Noises - 03/06/2017
NetFortris Strengthens Managed Services Portfolio with Fonality UCaaS Acquisition - 02/21/2017
JMRConnect CEI Wins Best Marketing Technology for Its Effectiveness in Shaping Influence - 02/17/2017
Social Media is More Than Making Bird Noises - 02/16/2017
ITEXPO 2017: An Amazing Week in Review - 02/13/2017
Reports of the Death of the Deskphone are Premature; Allworx Says We're on the Verge of a Deskphone Revolution - 01/19/2017
Communications 2017: What are the Experts Saying? - 01/16/2017
2017: The Year of More Cloud Confusion - 12/07/2016
Looking at the World of Collaboration through a Prysm - 10/29/2016
APIs Making Customer Engagement Easier than Ever - 10/21/2016
Why Verizon Failed Despite Hiring Customer-Friendly Agents - 10/20/2016
Curing the Cloud Hangover: Cloud Usage Finding a Balance - 10/20/2016
VoLTE and Virtualization: What Mobile Operators Need to Know - 09/26/2016
RCS: The Next Major Step for Mobile Operators Competing with OTT - 09/13/2016
How to Make Sure Your App Drives Loyalty, not Attrition - 09/08/2016
How the San Diego Padres Scored Big with Cloud Communications - 09/08/2016
ITEXPO 2017: That Which is Old is New Again - 09/06/2016
WebRTC Road Show: Communications App Development Made Easy - 08/31/2016
APIs: Making Customer Engagement Easier than Ever - 08/25/2016
Digital Realty: Delivering Stability Amidst Digital Disruption - 08/11/2016
Pokemon Go a Case Study in Cloud-driven Business - 08/11/2016
Microsoft Releases REST API Guidelines, Says Documentation is Critical - 08/10/2016
Personal or Business: Samsung Galaxy Note 7 Stays One Step Ahead - 08/02/2016
APIs: The Building Blocks of Accelerated Application Development - 07/26/2016
Microsoft Releases REST API Guidelines, Says Documentation is Critical to Success - 07/20/2016
Tomorrow's Leaders Are Setting the Table for Success with API Strategies - 07/20/2016
Why Rich Media Proofing is the Key to Marketing Efficiency - 06/17/2016
Is it Time to Take Your Fax into the VoIP Era? - 06/17/2016
The Unlikely Combination of Blockchains, Bitcoin and Fax - 06/15/2016
Mobile-First Businesses Creating Demand for Data-Only MVNO Model - 06/02/2016
CUSTOMER, TMC Announce Outsourcing Award Winners - 05/23/2016
How Mad Marketers are Shaping Influence - 05/23/2016
Choosing the Right FedRAMP Provider - 05/18/2016
Why Rich Media Proofing is the Key to Marketing Efficiency - 05/12/2016
APIs, Cloud and Managed Services Create Buzz at ITEXPO - 05/10/2016
TMC, CUSTOMER Announce 2016 MVP Quality Award Winners - 03/30/2016
Why Omnichannel Isn't Really Omnichannel - 03/30/2016
Application Assurance for the Borderless Enterprise - 03/14/2016
APIs, Cloud, and Managed Services Create Buzz at ITEXPO - 03/08/2016
CafeX Delivers on the Promise of WebRTC without WebRTC - 02/25/2016
Why Automation Isn't Replacing Live Agents - 01/21/2016
Location, Location, Location - 01/14/2016
The Time is Right for Samsung Business - 12/21/2015
The Cloud Grows Up - 12/15/2015
2015 Cloud Computing Excellence Awards - 12/14/2015
Application Assurance for the Borderless Enterprise - 12/14/2015
What's on Your Head? - 12/08/2015
From Dial-up to WebRTC: Two Decades of Innovation - 12/08/2015
Why Social Media is the Key to Your Marketing Strategy - 12/02/2015
Why Call Centers Suck - 10/26/2015
GENBAND Driving NFV with a Growing Ecosystem Model - 09/21/2015
Xura Emerges from Comverse and Acision Merger to Deliver Boundless Opportunity in Digital Services - 09/16/2015
CEO Spotlight with Vonage's Alan Masarek - 09/16/2015
Xura Emerges from Comverse and Acision Merger to Deliver Boundless Opportunity in Digital Services - 09/09/2015
Mobile is the Next Frontier in Customer Service - 08/31/2015
Does Best Buy Understand Customer Value? - 08/17/2015
Samsung Packs Exciting New Features into Note 5 and Galaxy S6 Edge+ at Unpacked 2015 - 08/13/2015
Businesses Have to Get Serious About Security - 07/21/2015
Data Virtualization: Valet Parking for Your Data Center - 07/14/2015
Alan Masarek, Vonage - 07/14/2015
Tom Goodmanson, Calabrio - 07/14/2015
Data Virtualization: Valet Parking for Your Data Center - 07/08/2015
What Twitter Users Think Happened at the #NYSE - 07/08/2015
Software Comes to the Telco Network: 2015 is the Year of NFV Acceptance - 06/26/2015
Telcos Must Build from the Basement, Not the Roof, with NFV - 06/26/2015
Dialogic Says NFV Adoption Slow But Increasing - 06/23/2015
Winning Apps Don't Make Users Tap Out - 06/17/2015
The Communications Market Seems to Have a Sweet Tooth - 06/10/2015
Enterprise Markets Will Prove a 'LifeBooster' for Wearable Tech - 06/03/2015
Sprinting Toward Productivity with WPaaS - 05/07/2015
Retail Wi-Fi: ROI is Closer Than It Appears - 04/29/2015
The Future According to Microsoft: Universal Communications - 04/27/2015
Are You Investing Enough in Data Security? - 04/27/2015
The Future According to Microsoft: Universal Communications - 04/21/2015
Why You Should Consider Skype for Business and Office 365 - 04/20/2015
Sprinting Toward Productivity with WPaaS - 04/20/2015
Simple and SMART for Better Meetings - 04/14/2015
TMC Names CUSTOMER Top 50 Teleservices Outsourcing Award Winners - 04/14/2015
Avaya and Google: WebRTC is Ready - 04/14/2015
What the Xbox Live Outage Can Teach Us - 04/06/2015
The Cloud, The Phone, The Simple Alternative - 04/06/2015
PureCloud: Delivering a Purely Exceptional Customer Experience - 04/06/2015
Microsoft vs Google: Winner Take Cloud - 04/06/2015
Simple and SMART for Better Meetings - 03/26/2015
Avaya and Google: WebRTC is Ready - 03/25/2015
TMC Reveals 2015 CUSTOMER MVP Quality Award Winners - 03/18/2015
App Development is the New Customer Engagement Front Line - 03/18/2015
App Development is the New Customer Engagement Front Line - 03/06/2015
Voice is Still the Critical App for Operators - 03/04/2015
Unified Communications Product of the Year Award Winners - 03/04/2015
Voice is Still the Critical App for Operators - 03/02/2015
BYOD Anywhere in the World - International Connectivity Made Easy - 01/26/2015
TMC Reveals INTERNET TELEPHONY Product of the Year Award Winners - 01/26/2015
The Cloud, The Phone, The Simple Alternative - 01/26/2015
Ingate Extends its E-SBC Line to Upper End of the Enterprise Market - 01/20/2015
With Quisbee, CafeX Brings WebRTC-based Customer Engagement to All Businesses - 01/12/2015
Wearables, Marketing & the Customer Experience - 12/11/2014
TMC Announces Winners of the CUSTOMER Experience Innovation Awards - 12/11/2014
Cloud: The Key Element to PerkinElmer's Scientific Collaboration - 12/09/2014
Microsoft vs Google: Winner Take Cloud - 12/09/2014
Smartwatches Aren't Smartphones, But They Aren't Smart Enough to Know It - 12/04/2014
Operators will Increase Service Intelligence with Radware's NFV-capable ADC to Portfolio - 11/24/2014
With Quisbee, CafeX Brings WebRTC-based Customer Engagement to All Businesses - 11/19/2014
BYOD Anywhere in the World - International Connectivity Made Easy - 11/07/2014
Cloud Contact Center Model Helping VoltDelta Grow - 11/02/2014
Microsoft vs Google: Winner Take Cloud - 10/27/2014
Keep Your Spare Key in the Cloud - 10/27/2014
Smartwatches Aren't Smartphones, But They Aren't Smart Enough to Know It - 10/24/2014
Lync Qualification Creates NICE Opportunities in Financial Services - 10/24/2014
E-Estonia: Cloud Computing and Virtualization Open Doors to Digital Nations - 10/24/2014
Sonus Bullish on Future Based on SBC Market Growth - 10/23/2014
Putting the I in IVR with Virtual Assistants - 10/23/2014
MeU Brings Us One Step Closer to Personalized Wearable Digital Signage - 10/22/2014
The Amazing Asus PadFone X Mini Tablet/Smartphone - 10/22/2014
Does Your Search Engine Understand You? With Meaning Text Theory, It Can - 10/21/2014
Cost Savings or Customer Experience? It Doesn't Have to be a Choice - 10/20/2014
Enterprise SBCs - The Race is On - 09/30/2014
Social CRM Isn't an Option - 09/25/2014
TMC Announces IT Excellence Award Winners - 09/25/2014
Sonus Creates UC Growth Opportunity with SBC Upgrades - 09/23/2014
Enterprise SBCs - The Race is On - 09/19/2014
Social CRM Isn't an Option - 08/27/2014
WebRTC Expo IV Final Thoughts - 07/24/2014
Sonus Creates Unified Communications Growth Opportunity with SBC Upgrades - 07/10/2014
Sonus Creates Growth Unified Communications Growth Opportunity with SBC Upgrades - 07/09/2014
An Interview with Schmooze Com Inc. CEO Tony Lewis - 07/09/2014
Fiber Mountain Helps Data Centers Scale Affordably - 07/08/2014
Q&A: Dysart USD Embraces Mobile, New Technologies for Education - 06/24/2014
WebRTC Expo IV Final Thoughts - 06/20/2014
WebRTC Will Drive Telemedicine - 06/18/2014
WebRTC Expo IV Kicks off with Rookie Developers Introduced to WebRTC Basics - 06/17/2014
Eliminating Barriers to WebRTC Adoption - 06/17/2014
Cloud Innovation - A Whole New World - 06/11/2014
The New World of PaaS - 06/11/2014
Network Forensics - The Forgotten Need for IT - 06/03/2014
Unified Experience is Key to Brand Loyalty - 06/01/2014
NFL Looking to Score Big with the In-Stadium Fan Experience - 05/15/2014
Become the Next Google or Facebook with SDN - 05/12/2014
Networks + Customers = Opportunity - 04/17/2014
TMC Announces Winners of Top 50 Teleservices Agency Awards - 04/17/2014
Network Forensics - The Forgotten Need for IT - 04/04/2014
Become the Next Google or Facebook with SDN - 04/04/2014
SSD vs HDD: The Answer is Clear - 04/03/2014
Subscriber Choice is Making NFV and SDN Critical for Operators - 04/03/2014
Making the Connected Home Smart - 04/02/2014
Huawei to Leverage Networking History to Build Enterprise Business - 04/02/2014
HP Networking Readies the World for SDN - 04/02/2014
The Lync Between Customers and Contact Centers - 03/18/2014
2014 CUSTOMER MVP Quality Awards - 03/18/2014

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