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Erik Linask Info

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Group Editorial Director

Erik Linask is Group Editorial Director of TMC. During his tenure at TMC, he has supported the production and development of its print publications and, most recently, managed the day-to-day operations of the industry’s leading Web site, TMCnet, which currently serves nearly 3 million unique monthly visitors. Currently, he oversees TMC’s four print publications as well as TMCnet, and covers a wide range of topics in the IP Communications and Information Technology arenas, including his blog, Convergence Corner, on TMCnet.

Prior to joining TMC, Erik was Managing Editor at Global Custodian, an international securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute.

Latest Articles

Smartwatches Aren't Smartphones, But They Aren't Smart Enough to Know It - 10/24/2014
Lync Qualification Creates NICE Opportunities in Financial Services - 10/24/2014
E-Estonia: Cloud Computing and Virtualization Open Doors to Digital Nations - 10/24/2014
Sonus Bullish on Future Based on SBC Market Growth - 10/23/2014
Putting the I in IVR with Virtual Assistants - 10/23/2014
MeU Brings Us One Step Closer to Personalized Wearable Digital Signage - 10/22/2014
The Amazing Asus PadFone X Mini Tablet/Smartphone - 10/22/2014
Does Your Search Engine Understand You? With Meaning Text Theory, It Can - 10/21/2014
BYOD Anywhere in the World - International Connectivity Made Easy - 10/20/2014
Cost Savings or Customer Experience? It Doesn't Have to be a Choice - 10/20/2014
Cloud Contact Center Model Helping VoltDelta Grow - 10/02/2014
Enterprise SBCs - The Race is On - 09/30/2014
Social CRM Isn't an Option - 09/25/2014
TMC Announces IT Excellence Award Winners - 09/25/2014
Sonus Creates UC Growth Opportunity with SBC Upgrades - 09/23/2014
Enterprise SBCs - The Race is On - 09/19/2014
Social CRM Isn't an Option - 08/27/2014
WebRTC Expo IV Final Thoughts - 07/24/2014
Sonus Creates Unified Communications Growth Opportunity with SBC Upgrades - 07/10/2014
Sonus Creates Growth Unified Communications Growth Opportunity with SBC Upgrades - 07/09/2014
An Interview with Schmooze Com Inc. CEO Tony Lewis - 07/09/2014
Fiber Mountain Helps Data Centers Scale Affordably - 07/08/2014
Q&A: Dysart USD Embraces Mobile, New Technologies for Education - 06/24/2014
WebRTC Expo IV Final Thoughts - 06/20/2014
WebRTC Will Drive Telemedicine - 06/18/2014
WebRTC Expo IV Kicks off with Rookie Developers Introduced to WebRTC Basics - 06/17/2014
Eliminating Barriers to WebRTC Adoption - 06/17/2014
Cloud Innovation - A Whole New World - 06/11/2014
The New World of PaaS - 06/11/2014
Network Forensics - The Forgotten Need for IT - 06/03/2014
Unified Experience is Key to Brand Loyalty - 06/01/2014
NFL Looking to Score Big with the In-Stadium Fan Experience - 05/15/2014
Become the Next Google or Facebook with SDN - 05/12/2014
Networks + Customers = Opportunity - 04/17/2014
TMC Announces Winners of Top 50 Teleservices Agency Awards - 04/17/2014
Network Forensics - The Forgotten Need for IT - 04/04/2014
Become the Next Google or Facebook with SDN - 04/04/2014
SSD vs HDD: The Answer is Clear - 04/03/2014
Subscriber Choice is Making NFV and SDN Critical for Operators - 04/03/2014
Making the Connected Home Smart - 04/02/2014
Huawei to Leverage Networking History to Build Enterprise Business - 04/02/2014
HP Networking Readies the World for SDN - 04/02/2014
The Lync Between Customers and Contact Centers - 03/18/2014
2014 CUSTOMER MVP Quality Awards - 03/18/2014
Turning Employees into Loyal Team Members - 03/18/2014
Does Vitelity's vMobile Finally Make the Desk Phone Obsolete? - 03/17/2014
Turning Employees into Loyal Team Members - 03/03/2014
Does Vitelity's vMobile Finally Make the Deskphone Obsolete? - 02/14/2014
Workforce Mobilization Made Easy with Single-vendor Systems - 02/12/2014
CES Revs Up the Connected Car Space - 01/17/2014
TMC Announces 2013 Product of the Year Awards - 01/16/2014
TMC Announces 2014 Product of the Year Awards - 01/16/2014
The Human Experience - 01/15/2014
TMC Announces CUSTOMER Product of the Year Awards - 01/15/2014
Making the Connected Home Smart - 01/14/2014
The Fallacy of the Decline of Customer Satisfaction - 01/10/2014
Real Reality TV - 01/08/2014
Mobile Viewing Made Easy: iProp - 01/03/2014
The Fallacy of the Decline of Customer Satisfaction - 01/03/2014
Between Amazon and Private Cloud - 01/03/2014
12 Days of Christmas, ITEXPO Style - 12/26/2013
Love / Hate with IVR - 12/13/2013
Metaswitch Networks Readies for Looming Changes - 11/19/2013
NFV and Software Telco: Not If, But When - 11/14/2013
What's in an 'S' ? - 11/12/2013
New Market, New Opportunities: Dialogic on WebRTC - 11/12/2013
Technology: The Modern Swimming Lesson - 11/05/2013
App Economy Means Software Telcos - 10/10/2013
NSA's PRISM not Distorting the Future of Cloud Computing - 10/02/2013
NSA's PRISM not Distorting the Future of Cloud Computing - 09/04/2013
The Stars Are Aligning for WebRTC - 09/03/2013
NSA's PRISM not Distorting the Future of Cloud Computing - 08/16/2013
Aspect Buys Voxeo, Rounds Out Its Cloud and Multichannel Capabilities - 08/05/2013
Aspect Buys Voxeo, Rounds Out Its Cloud and Multichannel Capabilities - 07/10/2013
eCommerce: Completing the Customer Experience - 07/01/2013
WebRTC Conference & Expo Week in Review - 06/28/2013
Happy Days Ahead for WebRTC - 06/28/2013
Ensuring Success with Cloud Computing, BYOD, Security - 06/25/2013
Carl Ford Talks DevCON5, Benefits of HTML5 - 06/19/2013
How Thirsty Are Service Providers? - 06/10/2013
eCommerce: Completing the Customer Experience - 06/04/2013
WebRTC: It's a SIP World After All - 05/20/2013
Changing Channels - 05/17/2013
Cloud Computing is More Reality than Hype - 05/16/2013
Solaborate Brings WebRTC to Enterprise Social Collaboration - 05/01/2013
Innovation Exchange Positions GENBAND as IP Communications Powerhouse - 05/01/2013
Social Disclosure: Is the FTC Serious? - 04/29/2013
TMC Presents Top 50 Teleservices Providers - 04/29/2013
Using IP and UC in Virtual Environments to Improve Productivity - 04/09/2013
TMC Announces MVP Quality Award Winners - 04/09/2013
Can WebRTC Work within Enterprise Unified Communications? - 03/19/2013
What Made ITEXPO Miami Hot - 03/15/2013
Using Fax over IP, VoIP, Unified Communications and a Virtual Environment to Improve Productivity - 03/05/2013
Ear to the Ground - 02/12/2013
Ten Tech Topics for 2013 - 02/04/2013
2013 Cloud Computing Storage Excellence Award Winners - 01/28/2013
Is Cloud Adoption Dissipating? - 01/25/2013
Can WebRTC Change the Customer Experience? - 01/14/2013
One Partner, One Voice for Microsoft Lync Migration - 01/14/2013
TMC's ITEXPO Expands into Mandalay Bay Resort and Conference Center in Las Vegas - 01/04/2013
Dates Announced for TMC's ITEXPO Las Vegas 2013 - 01/04/2013
Fundraising: The Value of the Donor - 12/11/2012
Your Customers Aren't Stupid - 12/11/2012
The Foolishness of Poor Contingency Planning - 12/11/2012
Can WebRTC Change the Holiday Customer Experience? - 12/06/2012
Making WebRTC Part of a Unified Communications World - 11/28/2012
Innovation on Display: ITEXPO Austin - 11/12/2012
2nd Annual Cloud Computing Excellence Awards - 10/16/2012
User Expectations Driving Cloud Adoption - 10/16/2012
Does Your Provider Care About Customer Care? - 10/15/2012
Making the Most of Data to Increase Business Dexterity - 10/15/2012
CUSTOMER Takes Center Stage - 10/01/2012
Sprint Puts its M2M Pedal to the Metal - 09/24/2012
TMC Congratulates 2012 INTERNET TELEPHONY Excellence Awards Winners - 09/06/2012
The Age of Acceleration - 09/06/2012
Like Sands Through the Hourglass... - 08/03/2012
Beyond the Hype Cycle, Cloud Means Real Business - 08/03/2012
Taking Your Business to the Next Level: Is Your Business Ready for Unified Communications? - 07/30/2012
The Radio Star is Alive and Well on a Video-Enabled Stage - 07/23/2012
How to Make Your Customers Want to Schedule Service Appointments - 07/02/2012
Beyond the Hype Cycle, Cloud Computing Means Real Business - 06/29/2012
The Radio Star is Alive and Well on a Video-Enabled Stage - 06/27/2012
Unified Communications is about People, not Technology - 06/04/2012
10 Questions to Ask When Developing a Social Media Response Strategy - 05/22/2012
What Does User Experience Really Mean? - 05/22/2012
Can Mobile Operators Withstand the Heat of Summertime 3G and 4G Network Usage? - 05/15/2012
Struggling Economy Requires Smart Management - 05/04/2012
10 Questions to Ask When Developing a Social Media Response Strategy - 05/01/2012
Being Something Special to Your Customers - 04/30/2012
Customer Interaction Solutions' 26th Annual Top 50 Inbound Teleservices Agencies Ranking - 04/30/2012
HD Voice is on the Move - 04/27/2012
Cloud or On-Premises - The Best of Both Worlds - 04/25/2012
RCCSP: Are Today's Call Center Managers Ready for Tomorrow? - 04/24/2012
Back to the Basics: RCCSP Adds Call Center Training to Its Popular Curriculum - 04/17/2012
FoIP: Electronic Documents - Making Reality out of Virtual - 03/23/2012
Fax over IP: Going Paperless - When Is Virtual Real? - 03/23/2012
Cloud UC or On-premises? ShoreTel Says You Decide - 03/16/2012
Paperless or Papered Offices - What's the Point? - 03/14/2012
Paperless or Papered Offices - What's the Point? - 03/14/2012
Paperless or Papered Offices; What's the Point? - 03/06/2012
CRM: Putting the RM Before the C - 03/01/2012
Readying for the Cloud Era - 03/01/2012
Sangoma's Corporate Makeover - 02/14/2012
The State of Wi-Fi with Xirrus CEO Dirk Gates - 02/01/2012
Making Sense of Social Media - 01/30/2012
Sansay Moves into BroadSoft, Ready for Cloud Era - 01/25/2012
How to Watch the Super Bowl on Your Deck with an Outdoor TV - 01/12/2012
Lighting the Path to Innovation at CES - 01/12/2012
Social Media is Responsible Business - 01/01/2012
Know What You Need from UC Before You Buy - 01/01/2012
Making Sense of Social Media - 01/01/2012
A Business Case That's Hard to Ignore - 01/01/2012
The Data Experience - 12/01/2011
Five Things Customer Service Operations Need to Improve - 12/01/2011
Fax over IP, Cloud Fax, and Building a Paperless Office - 11/17/2011
FoIP and the Paperless Office - 11/17/2011
Unified Usage Management Coming Soon to an OSS/BSS System Near You - 11/11/2011
Does Your Brand Have Friends? - 11/01/2011
8x8 Buys Cloud Contact Center Vendor Contactual - 11/01/2011
What's Unified Communications, and Does It Really Matter? - 11/01/2011
AudioCodes and BroadSoft Extend Relationship with Mobile Unified Communications Reseller Deal - 10/13/2011
LogiSense Touts Flexible Rating, Support, Revenue and Service Assurance as Factors for Service Provider Success - 10/05/2011
ITEXPO Austin Highlights the Next Generation of Technology - 10/01/2011
The Cloud is Serious Business - 10/01/2011
New Kids on the Contact Center Block - 10/01/2011
Private Clouds for SMBs Made Easy - 09/27/2011
8x8 Buys Cloud Contact Center Vendor Contactual - 09/12/2011
Small Cells to Make a Big Difference in Customer Experience - 09/01/2011
Is it Time to Cut Down the IVR Tree? - 09/01/2011
Skype Can't Get Long-Awaited iPad App Right the First Time - 08/02/2011
Enterprise Social Media: It's Here, It's Now - 08/01/2011
The Power of Mobile Apps as a Customer Feedback Tool - 08/01/2011
Making the Most of Experience - 08/01/2011
FoIP Turns Insurance Industry Green - 07/12/2011
Fax over IP Drives Paperless Environment for Insurance Firm - 07/12/2011
Fax over IP, VoIP, UC: Happy Days Are Here Again - 07/08/2011
FoIP and Unified Communications Bring Happy Days Back - 07/08/2011
LogiSense: Usage-based Billing Coming to a Carrier Near You - 07/05/2011
Why Your Business Must Form a Social Media Strategy Today - 07/01/2011
Mobility and Video: Education is the Future - 07/01/2011
FoIP and UC Form a Logical Partnership - 06/29/2011
Making Fax over IP a Simple Part of Unified Communications - 06/29/2011
Tweeting Isn't Just for Birds - 06/01/2011
Is Skype Microsoft's Ace in the Hole? - 06/01/2011
New Application Delivery Paradigm Requires New Approach to Enterprise Networks - 05/26/2011
Bringing Your Network to the BreakingPoint - 05/25/2011
IP PBX Completes UCC Suite from Kerio - 05/25/2011
IOCOM's Visimeet: From Skype to High-end Video Conferencing - 05/24/2011
Video Conferencing Week in Review - 05/22/2011
Leveraging the Cloud for Simple, Intuitive Document Storage and File Sharing - 05/19/2011
Networking Moves Towards Open Source - 05/18/2011
Taqua Takes IP Peering to New Heights - 05/18/2011
JouleX Celebrates a Year of Success in IT Energy Efficiency Management - 05/17/2011
Uninterrupted Internet Connectivity in Backup or Temporary Settings from CradlePoint - 05/17/2011
Enterprise Network Testing Doesn't Have to be Difficult - 05/16/2011
Asterisk IP PBX Completes Full Communications and Collaboration Suite from Kerio - 05/16/2011
Cheap VoIP Call Recording From OrecX - 05/12/2011
Making SIP Trunking Work Starts with a Plan - 05/05/2011
Sagemcom Simplifies IP Fax Document Management with New Software - 05/04/2011
AudioCodes Enterprise SBCs and Broadvox SIP Trunking in Microsoft Lync Environments - 05/03/2011

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