TMC is pleased to announce our 2006 IP Contact Center Technology Pioneer Award.

Due to the diverse nature of the products and services awarded, we do not assign winners to categories. Instead, we offer descriptions of each of the winning products and services in the hope that our readers will be able to determine which solution is best suited for their needs. As always, we encourage buyers to follow up and research companies and solutions thoroughly, as well as check out customer references before making important purchasing decisions.