Verizon Business
One Verizon Way
Basking Ridge, NJ, 07920

http://www.verizonbusiness.com


Product Name: Verizon Web Center

IP Web Center, a hosted contact center solution, allows companies to quickly start up or expand their customer communications operations in response to rapidly changing business plans or business continuity requirements. Verizon Web Center and Verizon Voice-over IP now share the same network infrastructure and customer premises equipment, so Verizon Business can activate a range of IP telephony services, including IP Web Center, Hosted IP Centrex, IP Integrated Access, IP Flexible T-1 and IP Trunking, at a given company location. IP Web Center is ideally suited for mid-sized businesses that want to expand the functionality of their existing contact centers or for those that want to build new contact centers based on state-of-the-art customer communications technology. Since IP Web Center is a hosted solution that simply requires a phone and a broadband connection, large companies can also use the service for agents to make and receive calls virtually anywhere in the U.S.