Transera Communications
10101 N. De Anza Blvd.
Suite 100
Cupertino, CA, 95014

http://www.transerainc.com


Product Name: Seratel

Transera empowers organizations of any size to rapidly deploy a feature-rich call center for agents located anywhere in the world, including in-house, outsourced, remote, branch offices or at home. Transera co-sells and resells its software through established global IP communications carriers, targeting end users such as enterprises and outsourcers. Transera enables these carriers to upsell and cross-sell additional on-demand services sold on a subscription basis to allow customers to more cost-effectively deploy global call centers. Call center services are easily provisioned and delivered to any site and any agent regardless of geographical location or underlying technology infrastructure. Customers need only a phone and a PC with an Internet connection. Carriers no longer have to host dedicated call center systems in their network to deliver hosted call center services, and there is no requirement to install dedicated equipment for individual customers. As a result, businesses can realize the cost advantages of a bundled end-to-end solution that combines on-demand call center services with transport.