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Voxbone’s Worldwide SIP Trunk is a service that allows a call center to get local phone numbers (DID numbers) from 40 countries, and to share the capacity for all these numbers using one common trunk. With Voxbone’s product, there is no need to provision one T1 in each country, no need to know anything about TDM, and no per-minute fees. Using Voxbone’s Web portal, customers can completely manage the capacity allocated to each of their local numbers. Upgrade of the capacity allocated to a specific number can be done in real-time, at any time. As an example, a call center based in India might need a local number from New York, London, Sydney and Auckland, New Zealand, and wish for all incoming calls to be forwarded via SIP to the office in India. The call center wants each of the local numbers to support 20 concurrent calls. By using Voxbone’s Worldwide SIP Trunk service, the call center can simply order a trunk supporting 20 or 30 concurrent calls, and then share the capacity amongst all the countries that it needs.
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