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Contributing Writer
After earning a bachelor’s degree in social work and human psychology, Frank Griffin continued on studying military divisions, and received his associate’s degree in military strategy while simultaneously finalizing single service training. His military experience has afforded him the ability to travel across the world and get to know different cultures which is also one of Griffin’s many interests. He heavily enjoys freelance writing for online organizations and is particularly interested in the software and hardware side of technology, as well as rock climbing and playing tennis.

Latest Articles

BT and Cavium Use C-RAN Over G.fast to Achieve Faster Speeds - 02/11/2016
Sophos Secures Enterprise Mobility with Mobile Control 6.0 - 02/11/2016
Vyke Moves Mobile Telephony Forward with VoIP Apps - 02/10/2016
Transbeam's Intelligent Network Monitoring Gets 2016 INTERNET TELEPHONY Product of the Year Award - 02/10/2016
Carousel Industries Hires Exec for Managed Services Lineup - 02/09/2016
Walmart Canada Selects Toshiba TCxCare to Manage IT Helpdesk and Call Center Services - 02/09/2016
GAWK Expands Cloud Communication Capabilities with Acquisition of Connexum - 02/04/2016
Gonevoip to Offer VoIP Spear - 02/04/2016
Implementing the Right Lead Management Solution for Inside Sales - 02/03/2016
Cubic Telecom and iBasis Look to the Future of Connected Vehicles - 02/01/2016
Barcoding, Inc. Predicts the Growth of RFID in 2016 - 01/29/2016
HotLink Leverages Amazon Web Services for Fully-Managed DRaaS Solution - 01/29/2016
Sinequa Expands Smart Connectors for Big Data and Cloud Environments - 01/29/2016
Golden Gate BPO Solutions Opens Contact Center in the Dominican Republic - 01/28/2016
Fixing FedRAMP with a New 6-Point Plan - 01/28/2016
Microsoft Has Open Sourced its Computational Network Toolkit - 01/27/2016
Cellphone Surveys to Become the Norm - 01/27/2016
Telarix to Automate UNIFI's Global Network Operations - 01/27/2016
Revolabs to Demonstrate FLX UC IP and USB Conference Phones at ISE 2016 - 01/25/2016
New Zealand Government Gets Microsoft's Skype for Business From Fujitsu - 01/25/2016
Navori Labs Integrates HTML5 into its Digital Signage Software - 01/21/2016
Ciena Selected to Upgrade Transatlantic Route - 01/21/2016
NETSCOUT's TruView Live Delivers Synthetic VoIP Testing - 01/20/2016
Why PR Professionals Should Know the CAN-SPAM and TCPA Fax Laws - 01/14/2016
Polycom's RealPresence Clariti Boosts Collaboration in the Workforce - 01/14/2016
Kaiser Permanente Opens Regional Call Center in Oregon - 01/13/2016
Healthcare a Major Driving Factor in Global Video Conferencing - 01/13/2016
Conversica Ends 2015 with a Bang - 01/11/2016
Skullcandy Looks to Aryaka for Better Performance and Global Collaboration - 01/11/2016
CoreSite Achieves 'Six 9' Availability for Five Years Running - 01/11/2016
The Benefits of the dotCMS Enterprise Cloud - 01/08/2016
Quarter Century of the Web: Still Growing with Incredible Scale - 01/07/2016
The ACT Health Feeling the Effects of Archaic Fax Machines - 01/07/2016
VMware and Intel Security Come Together to Protect Enterprise Mobility - 01/07/2016
Liberty Mutual and Subaru Launch Monitor Driving Habits with Usage-Based Insurance App - 01/06/2016
Would-be UK Bombers Used Social Media to Ask for Potential Targets - 01/04/2016
Consumers Relying on PayPal and Bank Apps for In-Store Mobile Payment - 01/04/2016
Data Center Hyperscalability Key for Future Growth - 12/29/2015
Indian Government Launches Apps for Farmers - 12/29/2015
Sonus Dynamically Configures the Sonus SBC SWe as VNF - 12/23/2015
NetCom Achieves World Record with First LTE Advanced Pro - 12/23/2015
Adobe's Subscription-Based Software Licensing Paying off - 12/22/2015
ServiceNow Announces Availability of ServiceWatch Suite - 12/22/2015
FreeConferenceCall.com Adds More Features to its Video Conferencing Platform - 12/21/2015
Global Lawful Interception Market Expected to Grow by Almost 40 Percent - 12/21/2015
Court Rules Desk Phone is not an Automated Telephone Dialing System - 12/18/2015
Big Banks Consider Multiple Customer Service Options - 12/17/2015
Healthcare.gov Marketplace Signs Almost 90 Thousand in Tennessee - 12/15/2015
Nexmo and SAP Partner to Extend Social Chat Capabilities - 12/15/2015
Video Conferencing and Marketing: The Perfect Marriage - 12/14/2015
SolveForce Brings its Telecom Consulting Services to North Carolina - 12/10/2015
Hanover County Implements Text-911 Technology - 12/10/2015
Alcatel-Lucent and Videotron Improve Customer Service for Canadian Internet Customers - 12/09/2015
AAA Managers Deliver Solid Contact Center Results - 12/08/2015
Enterprise Storage Spending Experiencing Growth According to IDC - 12/08/2015
TransUnion and Ontario Systems Introduce CreditVision Monetary Asset Recovery Solution - 12/07/2015
Neotel Deploys ADVA Optical Networking and Juniper Networks Solutions - 12/04/2015
Service Providers With SDN & NFV Well Positioned to Capture Cloud Market - 12/04/2015
Nokia Networks and Telecom Italia Team Up to Innovate in Telco - 12/03/2015
Understanding Benchmarking in Global Call Centers - 12/03/2015
Vista Equity Acquires MarketLive and Shopatron - 12/02/2015
CTI Group's Proteus VoIP QMS Delivers Quality for Skype for Business Networks - 12/02/2015
Sennheiser Makes its Speakers Available for New Microsoft Office 365 Services - 12/01/2015
Amidst Civil Unrest, Panasonic Arbitrator Body Camera Addresses Law Enforcement Concerns - 12/01/2015
StealthINTERCEPT Triples Out-of-the-Box Intruder Attack Analytics - 11/30/2015
Ericsson and KDDI Come Together to Advance 5G Technology - 11/30/2015
Engaging the Workforce for Maximum Results - 11/25/2015
The Desk Phone is Here to Stay - 11/25/2015
Data Virtualization Key to Future Data Centers - 11/23/2015
Tackling the Demand of Black Friday in Call Centers - 11/23/2015
Nextiva Receives 2015 North American Frost & Sullivan Award for Customer Service Leadership - 11/23/2015
Versa Networks one of the First to Achieve VMware Ready for NFV Status - 11/20/2015
SaltDNA Delivers First Encrypted Mobile Communications Solution for the Enterprise - 11/19/2015
MegaPath's Hosted Voice Solution Receives the TMC Unified Communications 2015 Excellence Award - 11/19/2015
RAD, Sandvine and CenturyLink Conduct Joint Proof of Concept Demonstration - 11/18/2015
Insurers Looking to Verint for Engagement and Optimization Software - 11/18/2015
Atmel Brings Improves WeChat's IoT Capability - 11/17/2015
VoicePulse Launches VoicePulse for Business - 11/17/2015
Nextiva Named One of Arizona's Fastest Growing Tech Firms - 11/17/2015
Cloud Contact Center Market to Grow at CAGR of 25.7 Percent - 11/13/2015
Motorola Solutions Supplies Mall of America with Digital Radios - 11/13/2015
West Corporation Acquires Magnetic North - 11/12/2015
Sennheiser Launches Wired Headset Series Culture Plus for UC - 11/12/2015
Survey Reveals Increasing Obsession with Mobile Tech - 11/12/2015
Using Biometrics to Fight Digital Fraud in the Call Center - 11/10/2015
NLC Report Dissects Transportation and Technology in Cities - 11/10/2015
CallTrackingMetrics Optimizes AdWords with Call Conversions - 11/10/2015
Kaseya to Support Windows 10 in Latest Release - 11/09/2015
Enea Releases its On-Device Management Framework - 11/09/2015
Masergy Launches WebRTC Enabled Cloud Video Conference Service - 11/09/2015
Alpha IT Services Releases MARS: Manage Accounts Receivable System - 11/05/2015
Centina Systems to Demonstrate vSure - 11/04/2015
Using Interactive Content to Improve the Sales Funnel - 11/04/2015
AMC Technology Launches App Gallery for Contact Canvas - 11/03/2015
Wheelings & Dealings: Jive Communications Continues Expansion Plan, Acquires Easy Office Phone - 11/03/2015
Alcatel-Lucent Signs Managed Services Agreement with Chorus - 11/02/2015
BroadSoft and Oracle Team for Improved Collaboration Communications - 10/30/2015
Infoblox Defends the DNS of Service Providers - 10/29/2015
Gilat X-Architecture Supports High-Throughput Satellites - 10/29/2015
Veterans Trained, Employed by PG&E - 10/29/2015
Contact Center Employment Growing in Europe - 10/29/2015
Mutualink Delivers Real-Time Secure Push-to-See - 10/28/2015
Fewer Needles for MRI-Guided Cancer Biopsy - 10/28/2015
Network Operators Need Better Testing and Monitoring Technology - 10/28/2015
Contact Center Employment Growing in Europe - 10/28/2015
Instart Logic Preps for Holiday Season with One Time Cache Solution - 10/26/2015
Red Funnel Ferries Improves Customer Contact - 10/23/2015
Jabra Releases Eclipse, its Lightest Bluetooth Headset - 10/23/2015
Healthcare Sector to Dominate the Wearable Market - 10/22/2015
Basware Commerce Network Taking Invoices Fully Digital - 10/22/2015
Healthcare Sector to Dominate Wearable Market - 10/22/2015
Good Technology Has a Plan to Minimize Provider Risk, Cheapen Healthcare - 10/21/2015
AtHoc Networked Crisis Communication Platform Deployed in St. Louis County - 10/20/2015
Broadcom Extends Life of DSL Equipment with Reference Noise Cancellation (RNC) Technology - 10/20/2015
Measuring the Effectiveness of Contact Centers - 10/16/2015
NCR and Alcatel-Lucent Partner to Expand Their Global Reach - 10/15/2015
Cobb Chamber Partners With Soffront to Provide SMBs Sales and Marketing Automation Software - 10/15/2015
VoiceNation Highlights Benefits of its Open Source Live Answering Software - 10/13/2015
Wheelings & Dealings: SightCall Gets $8.4 million in new Round of Funding - 10/13/2015
Inaugural QuEST Forum Annual Sustainability Award Goes to GENBAND - 10/12/2015
VoIPshield Systems Teams with Intel for VoIP Security Solution - 10/09/2015
Sandvine's 1.1 Tbps Virtual Series NFV Performance Gives Operators More Functionality - 10/07/2015
Oracle Develops Analytics Solution for CSPs - 10/07/2015
Sonus Announces WebRTC Services Solution and SBC Release 5.0 - 10/07/2015
PubNub and Speakfree to Provide Communication Services to Refugees - 10/06/2015
InFocus Acquires Jupiter Systems - 10/06/2015
TokBox Streamlines Healthcare with WebRTC Platform - 10/06/2015
Logicalis Looks Into IT Requirements of CEOs, CFOs and Line-of-Business Leaders - 10/05/2015
Fonality Expands UC Experience with New Integrations - 10/02/2015
Microsoft Acquires Adxstudio to Improve Customer Engagement - 10/02/2015
Microsoft Acquires Adxstudio to Improve Customer Engagement - 10/02/2015
Phone.com and Callinize Come Together to Improve CRMs - 10/02/2015
Yealink Launches New Model to T4X IP Phones - 09/30/2015
Panduit's Category 8 System Confirmed by Intertek - 09/30/2015
e2b teknologies Puts Some Accounts Receivable Management Fears to Rest - 09/29/2015
Alcatel-Lucent and Cambodia's Chuan Wei Expand Mobile Ultra-Broadband Connectivity Across the Country - 09/29/2015
Cable Operators Becoming Preferred Voice Providers for Large Businesses - 09/24/2015
Citrix Introduces Concierge and Seeit for Real Time Customer Service on Mobile - 09/24/2015
Partnership with tekVizion Ensures Compatibility of Grandstream Products - 09/23/2015
ReInvent Telecom Expands Wholesale VoIP Solutions Nationwide - 09/23/2015
MegaPath Introduces Bigger Incentives for Channel Partners - 09/21/2015
Callup to Provide Remote SIM Card Management System to WOM - 09/21/2015
Skywriter MD Selects Kandy Real Time Communications to Improve Patient Care - 09/17/2015
Veridian Solutions to Offer Verint WFO and Speech Analytics Solutions in Australia - 09/17/2015
VCE Expands VxRack System to Address VMware's SDDC - 09/17/2015
The 3GPP Release 13 Looks at What it Takes to Get to 5G - 09/17/2015
UK Customers Get Nationwide Wi-Fi Calling - 09/17/2015
Speakeasy Adds New in-call Engagement Features to Enhance Conferencing Experience - 09/16/2015
Marketing Textbooks Directly to Students - 09/16/2015
Smartfren Selects Nokia's vEPC Network and Single RAN Advanced Hardware - 09/15/2015
1Stream Releases Platform 2.5 - 09/15/2015
IBM Watson Health Cloud Expands Capabilities - 09/11/2015
PressONE Establishes a Point of Presence (PoP) at 111 Town Square Place - 09/11/2015
IR Prognosis Announces Support for Avaya IP Office Platform - 09/11/2015
Bright Pattern Adds WeChat to Omni-Channel Call Center Solution - 09/11/2015
Wheelings & Dealings: Momentum Telecom Agrees to Pay $28.7 million for Alteva Merger - 09/10/2015
Revolabs' Dean's List Program Makes Collaboration Technologies Affordable for Educational Institutions - 09/10/2015
Technavio Reveals Mobile Hotspot Router Market in APAC is Growing - 09/09/2015
Enterprise Storage Technologies Grew to $8.8 Billion in Q2 of 2015 - 09/09/2015
Technavio Forecasts European Insurance Tech Market to Grow at a CAGR of 3.74 Percent - 09/08/2015
Latest Jivox IQ Ad Platform Delivers Advanced HTML5 Feature Set - 09/04/2015
Dubber Releases Native Cloud Call Recording Platform in European Market - 09/03/2015
Fonality Wants Companies to be Ready for Emergencies During National Preparedness Month - 09/03/2015
Ciena's Network Tech Supports TCR Telecom in the Revitalization of Rio Port Region - 09/02/2015
Mitel and VoIP Supply Announce Expansion of Partnership - 09/02/2015
Optus is First Australian Vendor to Offer Cisco's Data Virtualization Technology - 09/01/2015
ADTRAN's Open API Delivers Increased Customization - 09/01/2015
Masergy UCaaS Analyst Receives a 2015 Communications Solutions Product of the Year Award - 08/31/2015
Akana Introduces an API-driven Healthcare Solution - 08/31/2015
Kainos Evolve Launches Mobile-Enabled Healthcare Platform - 08/28/2015
RedSky and Unify to Provide Total Protection with E911 for Enterprises - 08/28/2015
Comcast's Entire Footprint Will be DOCSIS 3.1 by 2018 - 08/27/2015
Big Data Analytics Set to Change Maintenance Services Models - 08/27/2015
More Call Center Operators See Ohio as a Top Destination - 08/26/2015
Disruption in the Insurance Industry focus of New PwC Report - 08/26/2015
BroadForward's BFX Interface Gateway Integrated by ASPIDER-NGI - 08/25/2015
The Next Standalone App from LINE Messenger is HERE - 08/25/2015
The Next Standalone App from Line Messenger is HERE - 08/25/2015
PowerSquare Brings First APF Multi-Device Wireless Charger to the US Market - 08/21/2015
Broadview Networks Teams Up with TBI - 08/21/2015
Agilysys Integrates Two Solutions for Easy Access to Existing PMS Data for Hoteliers - 08/20/2015
Altima Technologies Releases NetZoom 15 for Data Center Management - 08/20/2015
BirchConnect Improved Customer Portal for TotalCloud PBX Now Live - 08/19/2015
Philippine Call Center Industry Looking to Deliver an Omni-Channel Experience - 08/19/2015
The Linux Foundation Announces the IO Visor Project to Advance IO and Networking Technologies - 08/18/2015
North End Teleservices Looks to Bring Approximately 200 Jobs to North Omaha Call Center - 08/18/2015
8x8 Expands Asia Pacific Presence with CSG Partnership - 08/18/2015
CSG to Serve as an 8x8 Channel Partner for Asia Pacific - 08/18/2015
WOW! Business Announces Master Agent Agreement with VentureGroup - 08/13/2015
EvoSure Accelerates Insurance Transactions with new Submission Capabilities - 08/12/2015
Apico to Offer Advanced Voice Communications Functionality - 08/11/2015
Sage and eFileCabinet Partner to Provide Cloud-Based Business Management Platform - 08/11/2015
IBM Increases Watson's Medical Image Capability with the Purchase of Merge Healthcare - 08/07/2015
IBM Commercializes New MobileFirst Managed Mobility Services for Macs - 08/07/2015
A Check List for Your Next Video Conference - 11/03/2014
Improving Contact Center Performance by Finding the Right Personalities for the Job - 11/03/2014
Shutesbury Broadband Committee Take Steps to Improve Access - 11/03/2014
NetComm Wireless and Arrow Enter Distribution Agreement in North America - 10/28/2014
Soft Machines Launches Virtual CPU Cores - 10/28/2014
Infinite Socket Improves the Contact Point for Prosthetics - 10/28/2014

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