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Contributing TMCnet Writer
Steve Anderson has been writing about various topics since 2004, covering a variety of fields from movies and pop culture to technology to economics to politics and well beyond. He lives in Michigan, and both reads and writes novels in his off hours, is a practicing horror film expert, and is an inveterate bicyclist.

Latest Articles

Looking for Better VoIP Call Quality? Sintrex's VoIP Monitor Ready to Help - 01/30/2015
Telefonica Bolsters US Presence with New Allied Fiber Agreement - 01/30/2015
The Business VoIP Provider: Office's Best Friend for Communications - 01/30/2015
HTML5 Video Now a Fact of Life on YouTube - 01/29/2015
Juniper Research: By 2019, One Device in Five Shipped to be a Phablet - 01/29/2015
Customer Satisfaction with Government Services Plummets, Hits Lowest Point in Eight Years - 01/29/2015
SMB Mobility was Apple's Market in 2014, with Samsung Following - 01/29/2015
NTT America Shows ITEXPO 2015 The Power of ICT Solutions - 01/29/2015
Vitelity Taps AudioCodes to Bolster VoIP Fax Systems - 01/28/2015
Unified Office Brings Analytics Tools to Total Connect Now - 01/28/2015
Axiros Steps Up to Offer Cloud and Managed Solutions for the IoT - 01/28/2015
No Hackers Took Down Facebook; Hour's Outage Mostly Internal - 01/28/2015
Digium's Switchvox Rescue Helps Keep Business Phone Systems Running - 01/28/2015
Yggdrasil Gaming Steps Up HTML5 Presence, Adds New Slot in The Dark Joker Rizes - 01/27/2015
Yorktel Takes Frost & Sullivan Honors for Video Communications Systems - 01/27/2015
Cablevision's Freewheel Brings Wi-Fi Phone Service to Users - 01/27/2015
IoT Devices Increasing Reality for Remote Workers, IT Professionals Alike - 01/27/2015
How Genesys Took Sky's Customer Experience to the Next Level - 01/27/2015
ITEXPO Launching Pad Sees Another Launch with Tranxition Migrate7 - 01/27/2015
What to Watch for When Adding Video Conferencing Services - 01/27/2015
Birch Communications Looking for a Few Good Channel Partners at ITEXPO 2015 - 01/26/2015
Teleperformance Takes High Honors on Everest Group's PEAK Ratings - 01/26/2015
The Internet of Things Market Gets a Big Push from Identiv Labs - 01/26/2015
Video Conferencing Has Greater Impact Outside Meeting Rooms, Says New Study - 01/26/2015
Unified Communications Week in Review: Broadsoft, Vitelity, Tadiran - 01/24/2015
Real Time Communications Week in Review: Sequans, Google Translate, GENBAND - 01/24/2015
HID Global Looks at 2015 in Secure Identity - 01/23/2015
Mr. Foss Goes to Washington - 01/23/2015
ITEXPO Gets New Keynote From Mitel's Rich McBee - 01/23/2015
Vertical Communications' Kevin Butler Readies ITEXPO Panel Appearance - 01/23/2015
This Year's Technology is Shaped in Part by Six Familiar Forces - 01/23/2015
ECN Capital's New Platform Brings New Power to Invest in Real Time Communications - 01/22/2015
Millennial Customers Big Target, But Call for New Tactics - 01/22/2015
Konica Minolta Steps Into the Mobile Workforce Arena - 01/22/2015
Looking For Cheap, Unlimited Wi-Fi? FreedomPop May be the Answer - 01/22/2015
Swisscom Offers Swiss Banks Something New: Crealog Mobile Voice Recording - 01/21/2015
Digium & Jenne Strike Cloud Master Agent Agreement to Drive Further Business - 01/21/2015
Autobots, Roll Out: Self-Driving Cars Getting Ready for Canadian Roads - 01/21/2015
Infant Care Gets a Virtual Edge with Tele-Maternity Technology - 01/21/2015
Looking Down Under for M2M Market Gains as Australian Boom Begins - 01/21/2015
Chrome OS to Get Major Boost with Remote Desktop Sharing - 01/20/2015
Unlock the Best in Customer Experience with a Mission Focus - 01/20/2015
Seven Dwarves Take Note: How Real Time Communications Will Aid Mining - 01/20/2015
Did Video Conferencing Kill the Road Warrior? - 01/20/2015
Is the Progressive Insurance Car Dongle a Free Pass for Hackers? - 01/20/2015
Business Supplying Personal Customer Experiences Thanks to Digital Commerce - 01/20/2015
Maestro Rechargeable System Allows Weight Loss Through Sensory Manipulation - 01/19/2015
3CX Phone System 12.5 Boasts WebRTC Edge - 01/19/2015
Logitech Lifesize Broadens Presence with New Releases - 01/19/2015
Does Google Have Its Eye on Softcard? - 01/19/2015
Real Time Communications Week in Review: Atlas, Facebook, Text Request - 01/17/2015
Unified Communications Week in Review: INVOIP, GENBAND, and Activision - 01/17/2015
Patton SmartNode Open Gateway Appliance Offers First-in-its-Class Features for SMB Market - 01/16/2015
Convergys Makes Its Leadership Known: Four Straight Years of Gartner Wins - 01/16/2015
VoicePad Plans TeamPhone Debut at Upcoming Event - 01/16/2015
How a 3D-Printed Model Meant Life and Death to One Little Girl - 01/16/2015
Localytics: Engaged App User Counts Skyrocket, Hit Peak in December - 01/16/2015
Infonetics Research: Huge Gains to Come in Mobile M2M Modules - 01/16/2015
Frost & Sullivan: 2015 a Bell-Ringer for Healthcare - 01/15/2015
Bushel Puts All Your Apples in One Secure Basket - 01/15/2015
Wheelings & Dealings: Cloud-Based Mobile Payments Firm Mezido Takes Majority Stake in CorFire - 01/15/2015
iBeacon-Based uRevu: Customer Service Now Better With Wearables - 01/15/2015
Facebook At Work: Marketing Tool, Not Firing Offense - 01/15/2015
Customer Surveys Likely to be Major Part of 2015 - 01/14/2015
Want More Digital Consumers? Cisco's Key: Be Ultra Relevant - 01/14/2015
Word Lens, Faster Translations Means a Better Google Translate Experience - 01/14/2015
Facebook Set to Bolster Amber Alert System with News Feed - 01/14/2015
Video Conferencing Equipment Faces a Market in Flux - 01/14/2015
Cradlepoint & Zscaler Get Together to Reinforce the Branch Office - 01/13/2015
Small Businesses: Drop Your Communications Costs With VoIP - 01/13/2015
The Apple Watch Will Have Samsung Components - 01/13/2015
Sonus Networks Lands Treq Trove of SDN in $10 Million Deal - 01/13/2015
CENTCOM Under Fire as Pro-ISIS Hackers Seize Twitter, YouTube Accounts - 01/13/2015
The Big Difference Between Customer Service & Customer Experience - 01/13/2015
Text Request Puts Real Time Communications to Work in Customer Contact - 01/12/2015
It's Rise of the Generics as Video Equipment Prices Take a Beating - 01/12/2015
Gym Operators Finding Double Trouble from Wearables & Higher Rents - 01/12/2015
Government Body Taps Ingate Systems, eTechHelp to Bring Cisco & Office 365 Together - 01/12/2015
Real Time Communications Week in Review: 3CX, AVST, SageNet - 01/10/2015
CES 2015: Intel Compute Stick Offers a Tablet's Power in a Thumb Drive's Footprint - 01/09/2015
Developing for Microsoft Mobile? Microsoft Offers Tips to Succeed - 01/09/2015
New Report Breaks Down the Customer Analytics Market Through 2019 - 01/09/2015
Japan Prepares for 2020 Olympics Action with New Interpretation Call Center - 01/09/2015
Apple Watch Set to Hit Wrists this March - 01/09/2015
Apple Watch Set to Hit Wrists this MarchApple Watch Set to Hit Wrists this March - 01/09/2015
Opera's New Blink-Based HTML5 Rendering Engine to Drive Smart TV, Android Devices - 01/08/2015
How to Bring the Best in Customer Service in 2015 - 01/08/2015
InfoVista's Five Step Model Gets Communications Service Providers Ready for SDN and NFV - 01/08/2015
CES 2015: PubNub Brings Secure Communication to Atmel IoT Products - 01/08/2015
Cisco: Real Time Analytics, Fog Computing, Huge for Companies in 2015 - 01/07/2015
SIP Usage on the Rise as Three Companies in Four Turn to UC - 01/07/2015
Yorktel Takes New Prominence in Cloud and Managed Services with ISO 27001 Certification - 01/07/2015
3CX: The Age of Hype in WebRTC is Over - 01/07/2015
Spree SmartCap Offers Fitness Monitoring Off the Top of Your Head - 01/07/2015
To Engage Employees, Ask the Right Questions - 01/07/2015
AVST's CX-E UC Platform Nets Interoperability Certification from GENBAND - 01/06/2015
Airtel VoIP, Net Neutrality, and the Indian Connection - 01/06/2015
Your Next Tablet Could Be Your Next Phone - 01/06/2015
Wheelings & Dealings: MRS BPO, American Capital Recovery Combine Efforts in Consumer Debt Collection - 01/06/2015
Does Verizon Have its Eyes on AOL? - 01/06/2015
New Layer in Job Interview Process: Video Chat - 01/06/2015
New Layer in Job Interview Process: Video Chat - 01/06/2015
WebRTC on Mobile Can Be a Challenge, But Well Worth the Effort - 01/05/2015
It's Another Comcastic Day as Comcast Brushes Off Call Recording - 01/05/2015
Report: NSA Vexed by VoIP - 01/05/2015
How One Car Crash Shut Down Most of a Morning's Work for 10,000 - 01/05/2015
WestconGroup Taps Industry Veterans to Step Up Leadership Ranks - 01/05/2015
VHA National Call Center Answering Machines Spark Concern - 01/05/2015
The Next Level of Videoconferencing: Mobile Use, Point of Contact - 01/05/2015
BOND Taps Telzio to Better Client Communications - 12/31/2014
Mountain Leverage Joins eBay Enterprise for Voice Services - 12/31/2014
Debt Lookup Makes Debt Collection Process Easier on Consumers - 12/31/2014
Amazon Loses Ground in Answers Corporation Customer Satisfaction Survey Results - 12/31/2014
Password Security Proves a Thorny Issue for Online Shoppers - 12/31/2014
Vilynx Offers Insight Into Video's True Effectiveness - 12/30/2014
WebRTC and Wearables Combine in Plantronics Innovations - 12/30/2014
New York Call Center Closure Bill Now Law - 12/30/2014
Windows 10 May Boast New Browser Changes in IE Spartan - 12/30/2014
Amazon Prime Racks Up Big Holiday Season with Mobile Growth - 12/30/2014
GENBAND Shows Off WebRTC Prowess - 12/30/2014
8K Television Gets a Debut in Dubai Event - 12/29/2014
CES 2015: WebRTC & Robotics Combine in Amaryllo iCamPRO FHD Home Security Solution - 12/29/2014
Connectedevice's Cogito Classic Lands Golden A' Design Award - 12/29/2014
PanTerra's Unified Business Analytics Platform Draws on the Cloud for Power - 12/29/2014
Tata Sky Contact Center Gets a Boost from Nuance Communications - 12/29/2014
For the Best in Business Analytics, SAS Proves Tops in Recent Competition - 12/29/2014
Unified Communications Have Unexpected Impact with SMB Market - 12/29/2014
Why WebEx is Tops for Apple Users Seeking Online Meeting Tools - 12/29/2014
Happy Holidays Not on the Table for Many IT Professionals - 12/29/2014
Call Volumes: Why Frontier's AT&T Wireline Takeover Went Wrong - 12/29/2014
Chinese Advertisers Take Major Portion of Global Digital Ad Spend - 12/24/2014
Apple Pay Purchasers' Top Picks: Organic Food, Drugs, Big Macs - 12/24/2014
Verizon FiOS Mobile App Gets Nick 2, Comcast SportsNet, & More - 12/24/2014
'Knowing is Half the Battle': The Rise of Data and Business Intelligence - 12/23/2014
Business Technology in 2015: NetEnrich's Big Five Predictions - 12/23/2014
Can Volvo, POC and Ericsson's Simple Wearable Device Save Bicyclists' Lives? - 12/23/2014
Nest & ADT Preparing Partnership to Augment Home Security - 12/23/2014
Video Conferencing: What to do When the Employees Can't, or Won't - 12/23/2014
The Land Line: Are Its Days Numbered? - 12/22/2014
Istanbul's Taxi Service Set to Get Integration Overhaul - 12/22/2014
KipstR Wearable Device Keeps Virgin Media TiVo Up and Running - 12/22/2014
Using Video Conferencing in Business Training: The Power of Being There - 12/22/2014
TNT UK Turns to NewVoiceMedia's ContactWorld to Spur Customer Experience - 12/22/2014
How United's Voice of the Customer Program Lets the Company Soar - 12/22/2014
Real Time Communications Week in Review: GENBAND, PanTerra Networks, Yappn - 12/20/2014
Call Recording Week in Review: The NFL, SIP Print, Verint - 12/20/2014
Xerox Drops Information Technology Outsourcing Business in $1.05 Billion Deal - 12/19/2014
Zendesk Apps Marketplace Gets a New Tool in Talkdesk - 12/19/2014
Avaya and NORAD Get Together To Follow Santa Claus - 12/19/2014
SmartMatch Technology Makes Finding Healthcare Clinicians Easy - 12/19/2014
2015 in Mobile Commerce: Predictions Emerge from FirstBank, Mitek, US Bank - 12/18/2014
Nebraska Public Benefits Call Center System Needs 'Serious Overhaul' - 12/18/2014
Yappn, VerbalizeIt Join Forces for Translation in Real Time Communications - 12/18/2014
Vocalcom and Zendesk Give PIXmania a New Lease on Customer Service Life - 12/18/2014
Gigabit Internet Service Unheard of in Much of US - 12/17/2014
Vlocity Insurance 2.0 Takes a Big Step in Omnichannel Insurance Service - 12/17/2014
Sony's SmartEyeglass Attach! Slip-On OLED Display Makes Glasses Smarter - 12/17/2014
Airbnb Call Center Reflects Value of Call Center Staff - 12/17/2014
Apple Pay Gains Ground with Banks, Samsung Considers Joining the Fray - 12/17/2014
Routine Work Turns into Outage; Internet Down Over Two States - 12/17/2014
Skype Translator Hits Preview Stage, Shows Off Exciting New Developments - 12/16/2014
Pack a Lunch, The Call Center's Not Going Anywhere - 12/16/2014
Tibbo Technology Improves on AggreGate 5.1 with HTML5 Boost - 12/16/2014
Oracle Looks at 2015, Sees Big Data Looming Large - 12/15/2014
Don't Let Out of the Office Mean Out of Touch - 12/15/2014
Patton CPE Proves Swisscom's Choice to Back Business VoIP - 12/15/2014
AudioCodes WebRTC Connectivity Solution Offers WebRTC Power at Enterprise Level - 12/15/2014
One of Google's Most Popular New Products is Cardboard - 12/15/2014
Real Time Communications Week in Review: GENBAND, Mozilla, Google - 12/13/2014
FlexNet Licensing Adds Powerful Defenses Against Hackers - 12/12/2014
Biometrics: A Major Part of Wearable Technology - 12/12/2014
Callpromise & Virtual Hold Technology Partner to Expand Callback Solutions - 12/12/2014
Mozilla & Telenor get Together to Drive WebRTC Competency - 12/12/2014
Lync 2013 Windows Phone Now Allows Voice Calling - 12/12/2014
Tech Market in 2015 Ruled by Six C Principles - 12/12/2014
Strike the Black Flag: The Pirate Bay is Down... for Now - 12/12/2014
ABI Research: 5G in 2020 Rare, 5G in 2025 Huge - 12/11/2014
IID: 2016's Internet, a Much Different Place - 12/11/2014
VoxSmart's VSmart Proves IG Group's Choice for Recording Mobile Voice - 12/11/2014
Enterprise Router Market Makes Gains in Third Quarter, Expects More - 12/11/2014
Google Hangouts for Android Gets Remodeled with Slew of New Features - 12/10/2014
2014's Tech Nightmares: From Sony Hack to iCloud Nudes - 12/10/2014
2015 in Tech: What to Look For in the New Year - 12/10/2014
Where Are the Customers Going? Wise Athena's Big Data Systems Can Help Tell - 12/10/2014
Apple for Business Users Gets Stronger with IBM MobileFirst Apps - 12/10/2014
Strategic Execution in 2015: Trends Point to Big Changes - 12/09/2014
Performance Lab's ARDA Coaching Engine Puts Workout Feedback in Wearables - 12/09/2014
Disaster Recovery Gets a Little Easier for CenturyLink with DataGardens Acquisition - 12/09/2014
Freescale Platform Brings Simple Wireless Charging to Larger Devices - 12/09/2014
Amazon Plans to Deliver 'Now' - 12/09/2014
Report: Consumer Products Find Opportunity in Omnichannel Approach - 12/09/2014
Medical Device Market Growth to Slow - 12/08/2014
A Great Experience Makes Customers for Life - 12/08/2014
Walgreens & MDLive Get Together for Telemedicine Push - 12/08/2014
GENBAND Brings Out Network Functions Virtualization Tools - 12/08/2014
Real Time Communications Week in Review: GENBAND, LogMeIn, Mozilla - 12/06/2014
Telecom Italia Taps Italtel to Bring Technical Perspective for Network Operations - 12/05/2014
Wire Offers New Breed of Communications, Backed by Skype's Co-Founder - 12/05/2014
Service Provider Router Demand Drops, May Come Back Amid Developments - 12/05/2014
Wheelings & Dealings: Thinking Phone Networks Lands Cash Infusion to Make Communications Simpler - 12/05/2014

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