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Contributing Writer
Steve Anderson has been writing about various topics since 2004, covering a variety of fields from movies and pop culture to technology to economics to politics and well beyond. He lives in Michigan, and both reads and writes novels in his off hours, is a practicing horror film expert, and is an inveterate bicyclist.

Latest Articles

Unified Communications Week in Review: Itellum, Plivo, Tech Mahindra - 05/28/2016
Cloud IT Week in Review: Microsoft, Forbes, eWeek - 05/28/2016
US Telecom Lobbying Group Targets FCC on Investment Plans - 05/27/2016
The Sharing Economy Means Big Cash Ahead - 05/27/2016
ForgeRock Cloud Foundry Service Broker Gets a Preview - 05/27/2016
Cloud Foundry Foundation Adds Dynatrace to Roster - 05/27/2016
VoIP Is Not Possible Without the 'I' - 05/26/2016
Computer Design & Integration Nets Cisco Master Service Provider Rank - 05/26/2016
Allot Communications Demonstrates New Interoperability on Several Fronts - 05/26/2016
The Telepresence Robot Could be Journalism's Biggest Hit - 05/26/2016
Datatex's Latest Version of iReCall Offers Slate of New Options - 05/26/2016
Communication Services Provider CLX Lands Mobile Messenger Mblox - 05/25/2016
Telco Systems CloudMetro Platform Helps Smooth Network Transitions to SDN and NFV - 05/25/2016
Ciena's Blue Planet Toolkit Brings New Capability to Software Development - 05/25/2016
A Better Customer Experience Could Be a Few Genesys AppFoundry Tools Away - 05/25/2016
It's Impossible to Tell Just How Big Cloud Computing Could Get - 05/25/2016
Evergage for Email Brings Personalization, Relevance to Email Marketing - 05/25/2016
CallCabinet Joins Vodia PBX System to Bring Call Recording Power to the Enterprise - 05/25/2016
Skyworks' New Amplifiers Boost the Small Cell Infrastructure Field - 05/24/2016
Zebra Telecom Tweaks Virtual PBX - 05/24/2016
Fourteen IP's World Tour Takes Evolution Service Worldwide - 05/24/2016
What to Watch For in WebRTC's Year Ahead - 05/24/2016
Pulling in the Same Direction: Is the Call Center Going the Same Way as Sales and Service? - 05/24/2016
The Fax Machine: Still a Necessity in Europe - 05/24/2016
Video Conferencing Can Mean Big Benefits for SMEs - 05/24/2016
Australia's Telstra Network Goes Down Twice in One Weekend - 05/24/2016
Siris Capital Set to Take Xura in Nine-Figure Deal - 05/23/2016
The EPA Has a Plan to Use APIs to Improve Data Aggregation Processes - 05/23/2016
Video Conferencing Can Give IT Departments That 'Extra Something' - 05/23/2016
Great Sales Forces Don't Just Happen - 05/23/2016
Want Better SD-WAN Performance? - 05/23/2016
Itellum's Cielo Clears New User Milestone, Shakes up Costa Rican Telecom - 05/23/2016
Corsa Brings Out New Virtual Services Support - 05/23/2016
Grandstream Networks Phones Land Certification with Metaswitch Networks - 05/23/2016
Folio3 Bolsters Line of NetSuite Connectors - 05/20/2016
A Huge New Wave of Growth Ahead for Carrier SDN - 05/20/2016
CableLabs Hosts OPNFV's First-Ever Plugfest - 05/20/2016
Tamiami Angel Fund II Adds 10th Company to Investment Roster - 05/19/2016
SpearMaven Makes Official Launch in San Francisco - 05/19/2016
Riverbed SteelCentral Steps Up its Cloud Monitoring Options for Several Major Services - 05/19/2016
Liquid Voice Lands New Distribution Force in New Zealand with Cogent Deal - 05/19/2016
VoIP Service Demand Driving Demand for Media Gateway Systems - 05/19/2016
Omelets Don't Work Without Eggs: Building the Network for Virtualization - 05/19/2016
Borrego Health Chooses Mushroom Networks' SD-WAN - 05/19/2016
Corsa Technology's New Systems Put SDN to Work Smoothing Traffic on the WAN - 05/18/2016
Metaswitch Gives OpenIP Power to Break Open Markets - 05/18/2016
TCN Reaches New Growth Milestones, Showing Its Chops in Call Center Operations - 05/18/2016
Russian 5G Development Gets a Boost with Nokia / MTS Group Agreement - 05/18/2016
VirtualPBX Makes Good System Better by Adding Unlimited Minutes - 05/18/2016
How Two Patents Were Invalidated With One Fax - 05/18/2016
Is There Value To Be Had in Hosted VoIP? - 05/17/2016
SureCall's Force7 Industrial's has the Sure Cure for Indoor Cell and Wi-Fi Coverage - 05/17/2016
One Raccoon Ends Up Taking Out Power in Parts of Seattle - 05/17/2016
ReportsnReports: Huge Growth Ahead for SDN, NFV - 05/16/2016
Lenovo Throws Hat in UC Ring with Smart Meeting Room Solution - 05/16/2016
Dragon TV Adds Nuance Mix to Drive Further Development Options - 05/16/2016
Zogby Poll Reveals Americans' Feelings on Advertiser Support on Internet - 05/13/2016
Netcracker, NEC Get Together to Aid NTT's NetroSphere Development - 05/13/2016
Global Spending on Telecom Services on the Rise - 05/13/2016
Call Recording, Other Tools Can Bring Greater Value to Self-Storage - 05/13/2016
What Brands Need to Know about Cloud-Based Video Conferencing - 05/13/2016
Major Cable Outages Hit Cox, Time Warner Cable - 05/13/2016
Zendesk Lands Leaders Quadrant Status from Gartner for CRM - 05/13/2016
NFL Team Takes Faxing-Rules Exception Case to FCC - 05/13/2016
Telenor, Vodafone Combine Efforts to Create New Global Connectivity Benchmark - 05/12/2016
IntelePeer Steps Up SIP Service with Implementation Controls - 05/12/2016
Amdocs Cloud-Fusion Brings Cloud Services to Microsoft Azure Users - 05/12/2016
Big Brothers Big Sisters of America's New Intranet Runs on InterChange - 05/12/2016
Qulsar's New Qg 2 Multi-Sync Gateway Offers Better GNSS Use - 05/11/2016
Edward Delivers New Virtual Host Edge to London's Edwardian Hotels - 05/11/2016
Riverbed's New SteelConnect May Give SD-WAN Foothold - 05/11/2016
Teo Technologies' New Teo Analytics Gets More Out of Call Recordings - 05/11/2016
IBM's New Flash-Based Arrays Offering Blistering Transfer Speeds - 05/11/2016
Even the Kentucky Derby Can't Outrun Power Outages - 05/11/2016
Voxox Shuts Down its Consumer Service to Focus on Business Instead - 05/10/2016
Singtel Network Functions Virtualization (NFV) Service Delivers Array of New Features - 05/10/2016
Los Angeles to Get New Hosted PBX Tools with SolveForce Introductions - 05/10/2016
Telefonica Enterprise Customers Get Red Hat Help to Make Mobile Migration - 05/10/2016
Where to Find Great Cloud Security Tools - 05/10/2016
Michael's Gets a Leg Up on Workforce Management - 05/10/2016
Businesses: Ignoring Video Conferencing is Leaving Money on the Table - 05/10/2016
XO Communications Brings Out Cloud-Based XO Contact Center Services - 05/09/2016
AT&T Aspire Accelerator Brings Out Array of IT Education Startups - 05/09/2016
Procera Networks Finds Mobile Users Blame Networks for Poor Service Quality - 05/09/2016
EMC Announces 'Leaders of the Modern Data Center' - 05/06/2016
Storacall's New Storm Cloud Call Import Improves Internal Call Recording Capability - 05/06/2016
OVCC and i3forum Merge to Drive Innovation in Video Communications and Beyond - 05/06/2016
Metalogix's New Essentials for Drives Offers Free Migration for OneDrive Users - 05/06/2016
The Value of Cloud Prompts Better Use of Survey Data - 05/06/2016
Vonage Buys Nexmo in Nine-Figure Payout - 05/05/2016
Deutsche Telekom's DeutschelandLAN SIP Trunking Project Taps AudioCodes for Support - 05/05/2016
KoolSpan's TrustCall Line Augmented to Offer Better Integrated Mobile Systems - 05/05/2016
KoolSpan's TrustCall Line Augmented to Offer Better Integrated Mobile Systems - 05/05/2016
Telco Systems Lands Gold Award at Info Security Products Guide Awards - 05/05/2016
Fargo's Power Recovers (Again) After Cable Fault-Based Power Outage - 05/05/2016
How to Tell Your Call Center Doesn't Care About Customers - 05/05/2016
In the Last Year, Almost 75 Percent of Businesses Had Security Breached - 05/05/2016
SkySwitch Builds Socket Into its Systems for Faster Payment - 05/05/2016
Video Conferencing: A Shot in the Arm for Businesses - 05/05/2016
3Scale's API Platform Gains Stormpath User Management Systems - 05/04/2016
Gilat is Telefonica del Peru's Choice to Connect the Peruvian Countryside - 05/04/2016
PipelineDeals' Connect System Drives Sales Efforts with Email - 05/04/2016
Coriant 7090-2 CEM Packet Transport Platform Delivers Better Network Flexibility - 05/04/2016
Pexip Infinity Collaboration Tool Gets a Recording Boost from Abiliteam - 05/04/2016
Ready to Open Up a Collections Operation? Here's How to Prepare - 05/04/2016
Report: More Engaged Employees May be a Mobile Optimization Away - 05/04/2016
Bitglass: BYOD Support on the Rise, Security Still Lagging - 05/03/2016
FCC: Television Broadcasters Taking New Interest in Spectrum Auction - 05/03/2016
GENBAND'S Kandy Gives TeleMedCo New Array of Functions - 05/03/2016
Maturing Smartphone Market Shrinks, Fewer Units Shipped - 05/03/2016
Large Hadron Collider Meets Small Weasel, Disaster Follows For Both - 05/03/2016
GigaSpaces' New NFV Learning Lab Makes it Easier to Learn NFV - 05/02/2016
New SDCloud Platform Provides Help in SDN / NFV Migration Efforts - 05/02/2016
Call Center Entrepreneurs Prove the Value of Innovation - 05/02/2016
Conferencing Week in Review: Revolabs, Arizona Relay Services, ADTRAN - 04/30/2016
Canadian Call Center Systems Face Disaster Amid System Replacement Issues - 04/29/2016
Disney Taps Nokia's OZO for Virtual Reality Filmmaking - 04/29/2016
Do More with Less? It Increasingly Means VoIP to the C-Suite - 04/29/2016
Convey Makes Expense a Profit Vector with Platform as a Profit Center - 04/28/2016
Semafone Shipping Up to Boston as Start of Global Expansion Plan - 04/28/2016
Ranger College Perks Up Its Distance Learning With ADTRAN - 04/28/2016
It's Not Too Late to Improve the Contact Center - 04/28/2016
Ranger College Perks Up Its Distance Learning With ADTRAN - 04/28/2016
Shared-Space Providers (Airbnb) Poised to Beat Ride-Sharers (Uber) - 04/28/2016
Facebook Wants More Sharing, Building New Camera App to Drive It - 04/28/2016
Comcast Targets DreamWorks Animation for Acquisition in Multi-Billion Dollar Deal - 04/27/2016
Dropped Calls or Missed Texts? Millennials Prefer Losing Calls in New Survey - 04/27/2016
Bank of America's Security Now a Marshmallow with New Fingerprint API - 04/26/2016
IntelePeer's Atmosphere Offers Easier Order Entry, Scripting Services for Call Centers - 04/26/2016
Pricerazzi Makes Move from Canada to US to Spark Savings - 04/26/2016
Power Goes Out, Communications Systems Follow - 04/26/2016
DDoS Threats Seen Growing in Power, Frequency - 04/25/2016
App Revenue Beating Download Growth, Set to Double by 2020 - 04/25/2016
Mobile Telecare to Account for 3.4 Million European, North American Users By 2021 - 04/25/2016
Princeton University Adds a Brick to the OpenSourceSDN.org Wall With iSDX Code - 04/25/2016
St. Louis Wants to Build Its Own Gigabit Fiber Operation - 04/25/2016
Reducing 'Human Vulnerabilities' Key to Winning Cyber Security Battles - 04/25/2016
Altitude Software's New Contest Asks a Question Few Contact Center Staffers Hear - 04/22/2016
Is it Wrong to Compare Skype to WebRTC? - 04/22/2016
Versadial Solutions Gives Recording Developers New Punch with New SDK - 04/22/2016
Intel Launches Restructuring Initiative, Decimates Global Workforce - 04/21/2016
How a Motto Might Have Saved One Debt Collector a Fortune - 04/21/2016
Carrot Cars Looks to Magenta Technology's Echo for Better Dispatching - 04/21/2016
Tolt Solutions Looks to TELoIP to Drive Managed Network Services Infrastructure - 04/21/2016
A Data-Based Approach to Creativity Drives American Apparel Marketing - 04/21/2016
Insightly Lands Eight Figure Series C, Makes Roster Moves in Pursuit of Better Growth - 04/21/2016
Master Agent Channel Strategy Focuses Heavily on Reward - 04/20/2016
SMEs to Get Simpler Telephony Access - 04/20/2016
New Interest in VoIP Reveals New Challenges - 04/20/2016
The Brooklyn 5G Summit Displays Progress toward Next Communications Revolution - 04/19/2016
NAVITEL's New NaviTag Allows Easy Means to Find Moving Objects - 04/19/2016
New Partnership Between Hewlett-Packard Enterprise and NEC Yields Mobile SDN Advances - 04/19/2016
SAP HANA Enterprise Cloud Offering Arrives in Johannesburg - 04/19/2016
XO Communications Steps Up Hosted PBX Options - 04/18/2016
Imagine Communications Reveals Selenio VDE for Faster, Better Content Delivery - 04/18/2016
Cloud Use Means Risk as Employees Misuse Cloud - 04/18/2016
Enea Shows Off its New Open Platform for NFV Project Brahmaputra - 04/18/2016
SmartShow Taps WebRTC for its New Remote Real Estate Showing System - 04/18/2016
Customer Self-Support: How to Get Customers to do What They'd Rather do Anyway - 04/15/2016
VirtualPBX's Dash Takes Home 2016 Unified Communications Product of the Year Award - 04/15/2016
Four Big Things Shaping Content Authoring Through 2020 - 04/15/2016
IDC: A Rising Tide in Cloud Environments to Boost Everyone - 04/15/2016
Facebook, Ticketmaster Get Together for Events Sales - 04/14/2016
Hashtag Turns to IZEAx To Drive MENA Influence - 04/14/2016
MediaRecorder API Gives Users Access to a Browser-Based Recording System - 04/14/2016
Cloud Data Centers Look for More Spending Growth - 04/14/2016
How to Beat the Biggest Problems of Cloud-Based Big Data - 04/13/2016
ConnectLeader's 'Adaptilytics' Gives Sales Efforts Extra Push - 04/13/2016
Logitech Lands Jaybird, Adds Accessories to the Roster - 04/13/2016
Virtual Phone Numbers Can Help Drive a Virtual PBX - 04/13/2016
How Nokia and Zain KSA are making Jeddah a Model for Smart Cities - 04/12/2016
CafeX's Dave Phillips: Don't Underestimate WebRTC in Business - 04/12/2016
ServeMeBest Hits Florida, Shakes Up Roster - 04/12/2016
SmartSky Flies High With New NFV Tools from Brocade, VMware - 04/12/2016
Cable Break Takes Out Internet Service in Parts of Alaska - 04/12/2016
No Worries in Indiana About Presidential Robocalls; Ban Stands - 04/12/2016
ASCAP Taps BoldChat for Greater Customer Satisfaction - 04/11/2016
Netia Turns to BroadSoft to Launch 'New Netia' Cloud-Based UC Solution - 04/11/2016
Facebook's New APIs Bring Customer Service to iOS Messenger App - 04/11/2016
Mattersight, Voci Get Together to Bolster Data Analysis - 04/11/2016
'Chat' Gets Deeper as Singtel, LivePerson Start Talking Together - 04/11/2016
CALLUP SIM OTA Platform Now the Remote SIM Manager of Choice for Major European Operation - 04/08/2016
Mobile Coupon Users Have Little Brand Loyalty, Clear Sensitivity to Pricing - 04/08/2016
New Office 365 Developer Tools Mean Better Access to the Office 365 Platform - 04/07/2016
There's Gold in the Cloud Shift, But Are Businesses Ready to Mine? - 04/07/2016
VirtualPBX Softphone App Gets New Features to Drive Value - 04/07/2016
McDonald's Self-Serve Kiosk: Customer Service Boon or Economic Doom? - 04/07/2016
D.C. 911 Call Center Develops Its Own Power Emergency - 04/07/2016
Organizations Increasingly Want to be Proactive in Fighting Cyber Threats - 04/06/2016
Front Porch's PorchLight System Represents New In-Browser Messaging System - 04/06/2016
Huge Growth for Mobile Bill Payment Means Big Growth for Regalii - 04/05/2016
2016: Year of the Small Cell - 04/05/2016
Determining Return on Content Investment Proves a Challenge - 04/05/2016
TELUS Plans Multi-Billion Dollar Investment in British Columbia - 04/05/2016
Accenture: Dissatisfied With Your Smartphone and Service? You're Not Alone - 04/05/2016
Thanks to Wi-Fi Stations, NYC Pay Phone Making a Comeback - 04/05/2016
Are Some Users Trying to Hang Up on Video Conferencing? - 04/05/2016
Wheelings & Dealings: Brocade Plans Big Buy of Ruckus Wireless - 04/04/2016
San Diego Padres' Real Time Communications System a Grand Slam - 04/04/2016
Zayo Picks Up Clearview International to Bolster Fiber, Colocation Operations - 04/04/2016

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