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Contributing Writer
Steve Anderson has been writing about various topics since 2004, covering a variety of fields from movies and pop culture to technology to economics to politics and well beyond. He lives in Michigan, and both reads and writes novels in his off hours, is a practicing horror film expert, and is an inveterate bicyclist.

Latest Articles

HD-PacketExpert Offers BERT in Multi-Port Environments - 07/05/2017
Why Telemarketing Still Has Value - 07/05/2017
G.fast Advances Show Us Ethernet's Future - 06/30/2017
SoftKinetic Delivering Big New Mobile Solutions - 06/30/2017
Avaya, Arowana Add IoT to Communications - 06/29/2017
Targeting Millennials Requires Different Influencer Tactics - 06/29/2017
MegaPath Steps Up VoIP With MegaPath One Improvements - 06/28/2017
WannaCry? No, It's Worse in New Ransomware Attack - 06/28/2017
The Secret to Motivating Millennial Agents - 06/27/2017
Tackling the Price Objection: Telemarketing's Biggest Fight - 06/27/2017
Yamaha's CS-700 Huge New Conferencing Move - 06/26/2017
FXO and FXS in VoIP: A Subtle Difference - 06/26/2017
NFV Expects Boost From Coalition Effort - 06/23/2017
Federal Resources, Orion Labs Partner on Applications - 06/23/2017
Contact Center Gets New Boost from Aspect Via 17 - 06/22/2017
Call Recording Drives Customer Service - 06/22/2017
Get Ahead Through a VoIP Gateway - 06/22/2017
Improve the Call Center With Call Monitoring - 06/21/2017
Go Beyond the Sales Script in Telemarketing - 06/20/2017
Iran Develops Its Own...Communications App? - 06/20/2017
Bay Microsystems Fires Up Communications With Total Connect Now - 06/19/2017
Attorneys General Target Ringless Robocall Fraud - 06/19/2017
AI Systems Increasingly Taking Jobs from Millennials - 06/16/2017
BlackBerry's Unified Communications Push Features Familiar Names - 06/16/2017
Mastertel Brings New Virtual PBX Options to Russia - 06/15/2017
Spark, Nokia Develop Next Generation Communications Drive - 06/15/2017
How Fraud Protection Gives Marketing an Edge - 06/14/2017
WFM's Pitfalls in Call Center Scheduling - 06/14/2017
Verint's New Workforce Optimization Tool Pursues the Middle - 06/13/2017
How Call Accounting Helps Regular Accounting - 06/13/2017
CloudGenix Shows Off First Application-Defined SD-WAN System - 06/12/2017
Remote Call Center Employees Benefit from Call Monitoring - 06/12/2017
VoiceVault Fusion 9 Secures Systems with Voice Biometrics - 06/12/2017
WebRTC Whitepaper Looks At Healthcare Value - 06/09/2017
Power Protection Must Address Beaver Crisis - 06/09/2017
Polycom Pano Presentation Tools Hit IP Phone Market - 06/09/2017
A Closer Look at Honda's Autonomous Vehicles - 06/09/2017
AI Poised to Take All the Jobs, Says Musk, Experts - 06/08/2017
Sennheiser, Westcon-Comstor Get Together on Conferencing - 06/08/2017
VoIP Provider Ecosmob Launches New Software - 06/08/2017
CallMiner Eureka Puts Call Recording to Use - 06/08/2017
Workforce Management Makes Call Center Vacations a Breeze - 06/08/2017
Nokia, Mobile TeleSystems Connect in Next Generation Communications - 06/07/2017
iconectiv Whitepaper Examines Account Takeover Fraud - 06/07/2017
China Completes New 5G Field Test - 06/07/2017
Westcon-Comstor Brings Cloud VoIP to Australia - 06/07/2017
Automated Quality Management May Help Call Centers - 06/07/2017
VoIP Innovations Rolls Out New VoIP Uses - 06/06/2017
Next Generation Communications Hit Notre Dame Stadium - 06/06/2017
NFV, Accompanying Markets Primed for Growth - 06/06/2017
Mavenir's New Multi-ID Makes for Better Communications - 06/05/2017
Azure Taps 8x8 for Overseas Expansion Project - 06/05/2017
MiFID II Changes Prompt Call Accounting Reconsideration - 06/05/2017
New Netwrix Tool Improves IT Performance - 06/02/2017
MOVOX Lands Big New Virtual PBX Account - 06/02/2017
TeleTech's eLoyalty Offers Retailer Cloud-Based Workforce Optimization - 06/02/2017
Networking Gets Huge New Partnership Effort - 06/02/2017
Ironclad, AOI Make Mobile, PBX Safer - 06/01/2017
Ecosmob's New VoIP Mobile Dialer Targets Carriers - 06/01/2017
ClueCon Gives Communications Developers a Better Look at WebRTC - 06/01/2017
NVIDIA Ramps Up Cloud Computing with New Partner Program - 06/01/2017
Indianapolis Motor Speedway Runs Next Generation Communications Tests - 05/31/2017
Communications Developer Twilio Delivers Social Impact - 05/31/2017
NICE Actimize Helps Target Hidden Corruption - 05/31/2017
Simple Tips for Better Call Center Scheduling - 05/31/2017
New Next Generation Communications Settlement for Apple, Nokia - 05/31/2017
Boon Edam Goes Forward with Fuze - 05/30/2017
5G Means Big Money - 05/30/2017
LAPD Outages Have Some Thinking VoIP - 05/30/2017
IPTAM Rolls Out New PBX for VoIP - 05/30/2017
Nokia, DOCOMO Develop Japan's Next Generation Communications - 05/30/2017
Are Your Call Center Agents Burnt Out? - 05/30/2017
Simple, Effective Tips to Manage a Call Center - 05/30/2017
Car Crash in Washington Drives Power Protection Plans - 05/26/2017
Raccoon Strikes Power Grid, Prompts Power Protection Plans - 05/26/2017
Nokia, Frontier Evolve Connecticut Next Generation Communications - 05/25/2017
8x8 Tops Tolly Group List in VoIP Quality - 05/25/2017
ABI Research Predicts Big Gains in NFV - 05/25/2017
Three New Attack Tactics Emerge in SMS Fraud - 05/25/2017
New Partnership Means Better Network Infrastructure Moves - 05/24/2017
TCN Bolsters Contact Center with Text Messaging - 05/24/2017
Dome9 Channel Program Means MSP Cloud Security - 05/24/2017
Nology Adds Yealink T5 IP Phones - 05/24/2017
Amazon Echo Show Brings in Conferencing Tools - 05/24/2017
New net2phone Effort Means Hosted PBX in Argentina - 05/23/2017
The Many Benefits of WebRTC - 05/23/2017
Evolve IP Lands Azzaron to Bolster VoIP - 05/23/2017
Freedom Mobile Steps Up Canada's Next Generation Communications - 05/23/2017
Conferencing in Huddle Rooms Calls for Specific Technology - 05/23/2017
Next Generation Communications Counting on 5G Value Promise - 05/23/2017
Sandvine Release to Boost Application Development - 05/22/2017
World Telecom Labs Augments Wholesale VoIP - 05/22/2017
Genesys Lands New Contact Center Milestone - 05/22/2017
CoreDial Arms Partners with Google Cloud Speech API - 05/22/2017
VoIP, Mushroom VNF Lead Restaurant Group to Success - 05/22/2017
8x8 Lands High Honors with IHS Markit - 05/18/2017
Cloud vs. Data Center: Important Things to Know - 05/18/2017
Google Shows Off NFV-based Wi-Fi Operations - 05/18/2017
Google Crosses Lines, Puts Google Assistant on iPhone - 05/18/2017
Omnichannel Customer Experience Growing Concern in Contact Centers - 05/17/2017
Call Recording's New 10,000 Seat Milestone Emerges - 05/17/2017
Marketing Personalization Getting Better, Say Marketers - 05/17/2017
Using Quality Scorecards Effectively in Call Monitoring - 05/17/2017
Call Accounting Means Analytics Power for Healthcare - 05/17/2017
Telinta, Windstream Arrangement Opens VoIP Availability - 05/16/2017
Telinta, Windstream Arrangement Opens VoIP Availability - 05/16/2017
GENBAND Proves Major Force in Communications - 05/16/2017
8x8, Regus Partnership Boosts Unified Communications - 05/15/2017
Sprint Plans 2019 5G Next Generation Communications Network - 05/15/2017
8x8, Regus Partnership Boosts Unified Communications - 05/15/2017
Getting the Most from Call Monitoring - 05/15/2017
Call Accounting Tools Prove Value in Healthcare - 05/15/2017
Establish Identity Faster with Microsoft Authenticator - 05/15/2017
Is 2.5, 5 Gigabit Ethernet Access Worth Upgrading? - 05/12/2017
Attention Sales Managers: Time for Call Recording - 05/12/2017
G4S Virtual Patient Watch Means Better Healthcare Monitoring - 05/12/2017
Nvidia, Toyota Get Together on Self-Driving Cars - 05/12/2017
IP Phones, Video Conferencing to See Big Changes - 05/11/2017
Baby Boomers Shaping Healthcare Technology Development - 05/11/2017
Google's New Buy Boosts VR Gaming - 05/11/2017
SevOne's New NFV System Means Better Service - 05/10/2017
Mypark Ditches Analog PBX for 3CX VoIP - 05/10/2017
Next Generation Communications Get Countryside Boost - 05/10/2017
UC Market Shaken Up With Acquisitions, Funding, Product Releases - 05/10/2017
Voxbone's VoIP Access Improves with No Latency - 05/10/2017
VanillaSoft to Bring Telemarketing Software to TRANSACT Show - 05/09/2017
SS7 Fraud Proves Disastrous for Banks - 05/09/2017
Qdos Helps Turn Euro Hotel to Virtual Office - 05/09/2017
Didi Draws on Communications to Advance Traffic - 05/09/2017
Amazon Out to Break Into VoIP - 05/09/2017
Sinch's New SDK Improves In-App Video - 05/08/2017
IoT in Healthcare Features Risk and Reward - 05/08/2017
SwitchRTC Launches Partnership Program in WebRTC Development - 05/08/2017
ISI Readies Session Demonstrating Call Accounting Value - 05/08/2017
TieTechnology Talks Up VoIP and Floral Prodigy - 05/08/2017
Speedcast Puts Next Generation Communications on the Gulf - 05/08/2017
Afghan Wireless Takes Afghanistan to Next Generation Communications Future - 05/08/2017
Comcast Business Steps Up Ethernet Connectivity - 05/05/2017
BroadSoft, Telstra Bolster UC in Australia - 05/05/2017
'Fake Influencers' Having Increasing Impact on Influencer Marketing - 05/05/2017
Thomson Reuters' Desktop Improves its Communications Capability - 05/05/2017
Traditional Contact Center, Customer Service Solutions Must Update - 05/04/2017
Google Rolls out New Phishing Protection - 05/04/2017
AT&T's Next Generation Communications Potemkin Network - 05/04/2017
Google Docs Phishing Scam on the March - 05/04/2017
CyrusOne Ramps Up Infrastructure Expansion - 05/04/2017
Cubic Set to Demonstrate Military Communications - 05/04/2017
New MEF Certification Targets NFV, Others - 05/03/2017
Mark III Systems Calls in Contact Center Help from Watson - 05/03/2017
What to Expect in Cloud Computing - 05/03/2017
Snom Looks for Growth, Brings Expansion to VoIP - 05/03/2017
AVOXI Updates Core PBX System - 05/02/2017
Mobile Phone Fraud: What to Watch For - 05/02/2017
EU Set to Coordinate Next Generation Communications Advances - 05/02/2017
MSP Rubrik Concludes Funding Round with Big Valuation - 05/02/2017
Verizon's Next Generation Communications Position Stays Satisfactory - 05/02/2017
ABP Technology, net2phone Get Together on VoIP - 05/01/2017
Facebook, Google Suckered in Phishing Fraud - 05/01/2017
Is Your CRM Actually Helping Sales? - 05/01/2017
Marketing Increasingly Caught up in Data Science - 05/01/2017
India's SIM Box Fraud Troubles Expand - 05/01/2017
Pascom Augments VoIP With New IP-PBX Release - 05/01/2017
Discovery, Equinix Get Together on Cloud Network Content Options - 05/01/2017
Nokia's Next Generation Communications Move in India Clarified - 04/28/2017
Marketing Tech Decisions to Remain Difficult - 04/28/2017
Oracle's New Content Hub Makes Better Marketing - 04/28/2017
Microsoft Brings New Talent to LinkedIn, Dynamics 365 - 04/27/2017
RingCentral Taps PlanetOne Communications in VoIP Arrangement - 04/27/2017
Grandstream, BroadSoft Get Together on IP Phones - 04/27/2017
Pulse Electronics Offers New Ethernet Advances - 04/27/2017
Beating Fraud Requires Maximum Vigilance - 04/27/2017
How Call Accounting Can Mean Profits - 04/26/2017
Conferencing Makes a School Day Brighter - 04/26/2017
BICS Buys TeleSign to Spur Communications Applications - 04/26/2017
Zang's New Workflow Means Easier Communications Application Development - 04/26/2017
ISI Improves Call Accounting With New Service Pack - 04/25/2017
Fraud Fighting Gets a Lift from Gaining Revenue Management Market - 04/25/2017
Moving to VoIP? Here's What You Need to Know - 04/25/2017
YorkTel's FeatherMed Shows Rush Toward Real Time Applications - 04/25/2017
Cloud Voice Means Better VoIP Development - 04/25/2017
Get the Most out of Call Monitoring - 04/24/2017
Call Center Scheduling: One Key to Better Service - 04/24/2017
RingCentral Gives VoIP Value to Carvana - 04/24/2017
New ICMI Expo Means Insight for Workforce Optimization - 04/24/2017
A New Look at VoIP Gateways with beroNet - 04/24/2017
Dell Reveals New Multi-Gigabit Campus Switches - 04/24/2017
Avaya Offers New Base for Networked Data Centers - 04/24/2017
Westcon-Comstor System Improves Contact Centers - 04/24/2017
Viking Electronics' SR-IP IP Phone Gets Attention - 04/24/2017
IBM's Weather Company Offers Power Protection Edge - 04/21/2017
Influencer Marketing: Your New Value Driver - 04/21/2017
Facebook's Latest VR Cameras Offer New Freedom - 04/21/2017
Facebook Working on Shocking New Interfaces - 04/20/2017
Gulf Resort Taps Cloud5 for VoIP - 04/20/2017
Pica8 Augments PicOS Network Operating System with Dell Support - 04/20/2017
A Time Traveling Telescope? VR Makes it Happen - 04/20/2017
Multilingual Bots Mean Better Contact Center Success - 04/19/2017
Uniti's Southern Light Purchase Huge for Web-scale Networking - 04/19/2017
Elisa, Nokia Take New Next Generation Communications Step - 04/19/2017
Reliance Jio Plans New Partnership in NFV - 04/19/2017

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