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Steve Anderson Info


Contributing Writer
Steve Anderson has been writing about various topics since 2004, covering a variety of fields from movies and pop culture to technology to economics to politics and well beyond. He lives in Michigan, and both reads and writes novels in his off hours, is a practicing horror film expert, and is an inveterate bicyclist.

Latest Articles

The New King of SIP Trunking in the United States: XO Communications - 10/09/2015
Aspect Software Focuses on Growth, Brings in New Sales Manager - 10/09/2015
HP's New Operating System Puts Focus on Data Centers - 10/08/2015
KnowYourCustomers Improves with Version 2.0 - 10/08/2015
IAFax Unveils New Service at ITEXPO - 10/08/2015
A Royal Caribbean Cruise Has Never Been Smarter - 10/08/2015
SAP Revamps Customer Business Planning Application - 10/08/2015
Alcatel-Lucent's LTE Connects European Fliers - 10/08/2015
Grandstream Networks' New Audio Conference Phone Goes Beta - 10/07/2015
CloudRoute, the Newest Cloud Service Provider, Launches into Occupied Territory - 10/07/2015
SAP, Ovum Research Identifies Major Flaw in Insurance Companies' Tech - 10/07/2015
Sensoria, OHI Combine to Develop the Smart Moore Balance Brace - 10/07/2015
Frost & Sullivan: Big Gains Ahead for Australian Cloud Contact Center Market - 10/06/2015
Looking to Stop Fraud in IP-PBX Operations? Hit ITEXPO to Hear SwitchRay - 10/06/2015
One of the Biggest Hazards to U.S. Emergency Systems is Right Behind You - 10/06/2015
The Mobile Cloud Has Two Powerful New Protectors in IBM, AT&T - 10/06/2015
MeetingMogul Announces Simple, One-Touch Conference Calling at ITEXPO - 10/06/2015
Just Cancel My Service! Airpaper Gives Comcast Customers New Option - 10/05/2015
Vonage Lands Seven New Patents in Third Quarter - 10/05/2015
Major Merger for Dade City Police & Pasco County Call Centers - 10/05/2015
GTISC: Cybersecurity Top Priority for Growing Number of Firms - 10/05/2015
Apple Ramps Up Apple Watch Retailing for Holiday Season - 10/05/2015
SIP Trunking Week in Review: Ingate Systems, ITEXPO, ringID - 10/03/2015
Conferencing Week in Review: IDG, Revolabs, Vidyo - 10/03/2015
Grandstream Wave for Android Awarded Product of the Year 2015 - 10/02/2015
One Source Networks Brings SIP Trunking Systems to ShoreTel - 10/02/2015
Marchex Call Analytics for Search 2.0 Gives Marketers a New Edge - 10/02/2015
Is Your Contact Center Up to Snuff? Survey Takes a Look - 10/02/2015
AppliedMicro, Vapor IO Get Together For Telemetry Advancements - 10/01/2015
Uniden Office Express 1600 Offers Powerful New Communications Options - 10/01/2015
The Data Center Market Features Two Major Players - 10/01/2015
How to Make Your Call Center Ready for Video - 10/01/2015
Vyopta's Enterprise Videoconferencing Usage Report Shows a Doubled Market - 10/01/2015
BYOD, Enterprise Mobility Markets Poised to Hit $266B by 2019 - 10/01/2015
Social Media's Customer Service Impact: Value on the Sliding Scale - 09/30/2015
New Android, iOS, Windows Versions of ringID Provide Host of New Features - 09/30/2015
The Mobile Workforce is Shaking Up Technology - 09/30/2015
Virgin America Takes Netflix to New Heights - 09/30/2015
Kandy Ecosystem Adds a New Partner in Touchcode Master T+ink - 09/30/2015
Problem With Indiana Roads? INDOT Call Center May be Ready to Help Soon - 09/29/2015
Want a Cheaper, Simpler Health Patch? It Could Be Ready Soon - 09/29/2015
Clear Rate Communications Plugs in to Metaswitch Networks Services - 09/29/2015
Vertical Communications at ITEXPO: Aligning Technology with Natural Workflows - 09/29/2015
Mitel Makes Major Splash in Cloud Communications Market Share Figures - 09/29/2015
Aggressive Insurance Group Selects One, Inc. for Payment Processing - 09/29/2015
Are You Ready for a Huge New Green Data Center Market? - 09/28/2015
Conversica: Half Your Leads Are a Waste - 09/28/2015
Who's Using Video Calling? New Study Breaks it Down - 09/28/2015
Ingate Systems Adds New Interoperability with Ironton Global's Communications Systems - 09/28/2015
Discover Lands Honors Thanks to Training & Development Programs - 09/28/2015
SIP Trunking Week in Review: PortaOne, CenturyLink, Samsung - 09/26/2015
Conferencing Week in Review: RevoLabs,, Value Added Reseller - 09/26/2015
M1 Limited Turns to Accenture to Bolster its Billing, Customer Care Capabilities - 09/25/2015
Lync Migration Week in Review: Skype, TELES, MindLink - 09/25/2015
SNTTA Travel Agency Taps Altitude uCI To Gain Ground in the UAE - 09/25/2015
Dubber Corporation Offers Line of Services to The Voice Factory - 09/25/2015
Logicalis Hosted Collaboration Solution Brings New Power to Enterprise Users - 09/25/2015
Want Only At-Home Contact Center Agents? Here's How - 09/24/2015
Phrasee Pheelings Lite Offers a Preview of Response to Email Subject Lines - 09/24/2015
Small Business Owner: This is Why Software Licensing Matters - 09/24/2015
Push Notifications Increasingly Part of the Healthcare Market - 09/24/2015
OneAccess Networks Attempts to Put Light on the NFV Migration Path - 09/23/2015
Firefox 41 Adds WebRTC-Based Instant Messaging - 09/23/2015
Looking for Wearable Tech Growth? Look to the Millennials - 09/23/2015
UK Business Growth Service Gains a Member in Voxsmart - 09/23/2015
WebRTC's Impact on Customer Service Proves Powerful - 09/23/2015
Hefty Gains Afoot in Enterprise Video Market - 09/23/2015
The Cloud Contact Center of Tomorrow: Largely Customer Driven - 09/22/2015
Office 2016 Makes its World Debut for Windows and Mac - 09/22/2015
Jive Communications Brings Unified Communications to Telarus Partners - 09/22/2015
Is Insurance an Option for Call Recording Class Action Suits? - 09/22/2015
Nextiva Announces NextOS 3.0 Availability, Offers New Cloud Phone Management Tools - 09/22/2015
Microsoft Band 2 May Boast Stair Climbing Tracking, Other New Features - 09/21/2015
Planning a Skype Call Today? Reconsider - 09/21/2015
Increasing Demand for Greater Network Speeds Means Clear Favorites in Ethernet Switch - 09/21/2015
Public Cloud Means Big Revenues for IT Firms - 09/21/2015
2015 Proves a Year for Change in Unified Communications - 09/21/2015
Telarus to Acquire LVM Assets, Including VXSuite Diagnostic Tool - 09/21/2015
SIP Trunking Week in Review: VirtualPBX, Mutualink, Broadvoice - 09/19/2015
Lync Migration Week in Review: LG Uplus, Microsoft, Salesforce - 09/19/2015
Mitel Puts a Little More Magic in Movie Park Germany - 09/18/2015
Lifesize Cloud Web App Brings WebRTC to Chrome - 09/18/2015
LG Uplus Turns to Microsoft to Drive New Biz Skype Service - 09/18/2015
TriWest Healthcare Alliance Announces New Elmwood Operations Center - 09/18/2015
Google Targets SEO Firm in Lawsuit, Offers Complaint Center to Users - 09/18/2015
Will the Smartphone Camera be a Setback for Telemedicine? - 09/17/2015
The 2016 e-Commerce Contact Center: Engagement is Job One - 09/17/2015
DealerSocket Adds Click to Call Functionality to Century Interactive - 09/17/2015
Telemedicine Comes to La Vida Real Senior Living Community - 09/17/2015
Unsafe Web Browsing Means More Web Security Spending - 09/17/2015
The Best Defense: How to Prevent a Hacking - 09/17/2015
Curse Separates Media & VoIP Service, Brings Out New Location - 09/16/2015
Voxox Retools the Voxox Office Brand to Better Accommodate Channel Partners - 09/16/2015
Vocalcom Click2Star Cloud Contact Center Positioned for the SMB Market - 09/16/2015
Wheelings & Dealings: GTT Communications Buys One Source Networks, Eyes Expanded Service Roster - 09/16/2015
Juniper Research: Nearly 30 Million Virtual Reality Headsets to be Shipped in 2020 - 09/16/2015
Survey: Speech Analytics Market is Primed for Growth - 09/16/2015
SNAP Call Center Gives Erie County Users Faster Answers - 09/15/2015
Texas Public Utility Commission Advances Frontier's Verizon Gains - 09/15/2015
Mutualink, IP Access International Improve Emergency Communications - 09/15/2015
Stay on Top of Client Relationships with Smarty CRM Organizer - 09/15/2015
RHUB TurboMeeting Clears Two Million User Milestone - 09/15/2015
How Fast Should Broadband Be? At Least 10 Mbps, Say Users - 09/14/2015
Rovi and Nuance Team Up to Deliver Entertainment with Natural Language - 09/14/2015
Smarketing: A Sales and Marketing Combination to Watch - 09/14/2015
Beyonce, Madonna and Nicki Minaj's Tour Clothes May Soon Count as Wearable Technology - 09/14/2015
CTI Group and AiTech Boast New Cloud-Based Recording and Analytics Package - 09/14/2015
SIP Trunking Week in Review: Birch Communications, ANPI, NetNumber - 09/12/2015
Transforming Network Infrastructure Week in Review: IDC, Guerrilla RF, Tower Cloud - 09/12/2015
Telecom Signaling Week in Review: Anritsu, Ingenu, Nokia - 09/12/2015
A Pair of New Patents for 8x8 - 09/11/2015
Piedmont Authority for Regional Transportation Brings Out New Call Center - 09/11/2015
MPLS Business Services, VoIP Phones Hit California with SolveForce & Affiliates - 09/10/2015
Women in the Channel Networking Event Set for September 15 - 09/10/2015
Comings & Goings: ANPI Adds a New Northeast Channel Manager in Brad Nichols - 09/10/2015
Birch Communications Packs its Portfolio with New Services - 09/10/2015
Speech Analytics Brings New Power to PCCW Teleservices - 09/10/2015
The Contact Center of the Future: Analytics, Specialist-Packed, and Wildly Different - 09/10/2015
Virtual Reality Has Its Place in the Enterprise - 09/10/2015
Teleperformance Nets Frost & Sullivan Award for Security Practice - 09/09/2015
Blame the Car: Self-Driving Cars Mean Liability Shift - 09/09/2015
Snipp Interactive Lands Hefty Contract Renewal - 09/09/2015
3CX's New Phone System Version Brings New Level of Mobile - 09/09/2015
A 5G Roadmap Surfaces: Verizon Readies Field Trials for 2016 - 09/08/2015
For Autodesk Customers, Subscription Licensing Increasingly the Way of Choice - 09/08/2015
Juniper Research: 240 Million 5G Connections by 2025 - 09/08/2015
Lenovo Magic View Offers a New Way to Look at a Smartwatch - 09/08/2015
Pets in Pain Now Have a Wearable Way to Tell Owners - 09/08/2015
Insurance Group Taps Guidewire for New Data Management Tools - 09/08/2015
Conferencing Week in Review: Revolabs, Harman Kardon, P&S Market Research - 09/05/2015
SIP Trunking Week in Review: Cisco, Crexendo, Trapp Technologies - 09/05/2015
Call Recording Week in Review: ContinuitySA, Dubber, Numonix - 09/05/2015
Mobile Operators Providing Satisfactory Service, But Customers Expect More - 09/04/2015
Switch and Sprint Team up for a More Modern Workplace - 09/04/2015
Serco Global Services Americas Finds Value in Call Monitoring Systems - 09/03/2015
Sony's Wena Wrist Crowdfunding Target is Smarter Than it Looks - 09/03/2015
BayRing Communications, Oxford Networks Plot New England Merger - 09/03/2015
WeChat Clears the 600 Million Global Users Milestone - 09/03/2015
Fail to Learn, Learn to Fail: The Upcoming Trends in Knowledge Management - 09/03/2015
NewsCred Lands Hefty New Funding, New Director, in Drive for Content Marketing - 09/02/2015
Ciena's SDN Resource Adapter Offers Major Unexpected Value - 09/02/2015
Keeping Agents Productive Starts with Changing the Meaning of Success - 09/02/2015
Huawei Watch Goes for the Gold with $800 Price Tag - 09/02/2015
Kandy Steps in to Provide Real Time Communications for TelePsych's MindMe - 09/02/2015
Forget About the 'Disengaged Millennial' Notion - 09/02/2015
A Three-Peat for Crexendo's Cloud Business Phone System - 09/01/2015
Clear to Sprint: Building the Agile Marketing Team - 09/01/2015
The Worldwide Telecom API Market Has Big Gains in Store - 09/01/2015
Batteries: One of Wearable Tech's Biggest Problems - 09/01/2015
Zinc Ahead Releases New Bi-Directional Connection to Salesforce - 09/01/2015
What's Hurting the Contact Center Most? Report says IT Issues - 09/01/2015
Vancouver Storm Means Hundreds of Thousands Lose Power - 09/01/2015
Uniphore Software System's auMina Improves Accuracy in Indian Speech Recognition - 08/31/2015
ServiceMax's Summer '15 Release Helps Get the Most Out of Field Service Techs - 08/31/2015
Gallup: The 'Internet Industry' Reaches New Heights in Perception - 08/31/2015
Lync Migration Week in Review: Deltapath, Champion Solutions Group, VMware - 08/29/2015
SIP Trunking Week in Review: Ingate Systems, Accenture, One Source Networks - 08/29/2015
Conferencing Week in Review: Cisco, CDW, Jenne Inc. - 08/29/2015
VMware Announces Newest Versions in PC Virtualization - 08/28/2015
Cross-Border Custody Disputes in Japan Get Some Help with Video Conferencing Systems - 08/28/2015
Hotel Operators: Travelers Want Data Access More Than Breakfast - 08/28/2015
HP's 3PAR StoreServ Storage Line Boasts New All-Flash Array - 08/28/2015
How a Beer at an Airport Turned into a Customer Service Revelation - 08/27/2015
What's Driving Call Centers' Return to the United States? - 08/27/2015
How to Put Twitter to Use in Customer Service - 08/27/2015
It's Not Bad News: Enterprise Telephony Market on the Decline - 08/27/2015
Data Management Gains Mean Milestones for BackOffice Associates - 08/27/2015
Callers: Why Do Businesses Hate Me? - 08/27/2015
LiveOps Makes Critical Roster Moves, Bringing Patent Holders to Development Roles - 08/26/2015
100 Million Call Center Conversations Analyzed, Shocking Results Followed - 08/26/2015
Tractica: Computer Vision Technology Making Big Gains in Short Term - 08/26/2015
Microsoft Patent Uses Electric Shock for Email Notification - 08/26/2015
Minneapolis Public Schools Makes Back to School Easier with Bigger Call Center - 08/25/2015
Back to School with STOPit, the Anonymous Anti-Bully App - 08/25/2015
IHS Infonetics' SIP Trunking Scorecard Shows Both Stability and Change - 08/25/2015
Marketing is the Sizzle to Customer Experience's Steak - 08/25/2015
A Baby Locked in a Car Becomes Customer Service's Finest Hour - 08/25/2015
CallTrackingMetrics Unleashes New Features - 08/25/2015
Harnessing the 'I Want That!' Effect with Shoppable Video - 08/25/2015
Panduit's New Boards Represent a Step Up in Wire Harness - 08/24/2015
Mobile, Online Transactions Swell in Changing Market - 08/24/2015
Swatch's Expansion Programs Carry On, New Devices to Follow - 08/24/2015
WebRTC in Webinars is a Shaky Proposition - 08/24/2015
Altia Systems Takes Its PanaCast Plugin to Intel Developer Forum - 08/24/2015
Lync Migration Week in Review: Skype, Saville Audio Visual, Vonage - 08/22/2015
SIP Trunking Week in Review: Dialogic, Curse Voice, MyNetFone - 08/22/2015
Health Gorilla Steps Up Its Services with New Physician Portal - 08/21/2015
Five Things to Remember about What Customer Experience is Not - 08/21/2015
Ralph Lauren Puts Sensors in Your Polo for $295 - 08/21/2015
County Turns to New Jail Call Monitoring Software to Boost Efficiency - 08/21/2015
PubNub Adds Real Time Communications Edge to 32-bit PIC Microcontrollers - 08/20/2015
Looking for Powerful Call Recording on the Cheap? Check Out TapeACall Pro - 08/20/2015
Comings & Goings: Broadvoice Picks Up a New Director - 08/20/2015
Skype 5.10 for Android is Infused with New Features - 08/20/2015
Saville Audio Visual Brings a SMART Lync Room to UK Agency - 08/20/2015
Steady, Substantial Growth Ahead for UCaaS Market for Next Five Years - 08/20/2015
Five Great Reasons to Start Call Tracking Programs - 08/20/2015
Planning to Purchase a Web Conferencing System? Here's What to Look for - 08/20/2015
Preventing Time Theft: Boosting Efficiency and Getting Better Results - 08/19/2015
New 'Talking Pills' Kickstarter May Reduce Medication Mishaps - 08/19/2015

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