Business VoIP Featured Article

Westcon-Comstor Brings Cloud VoIP to Australia

June 07, 2017

By Steve Anderson, Contributing Writer

Westcon-Comstor has been working hard to build the state of communications in Australia, particularly for the small and medium-sized enterprise (SME) user. It's recently made another step forward on that front, turning to Mitel for its MiCloud Connect system. It's rebranded accordingly to Westcon-Comstor MiCloud Connect, and it's delivering cloud communications and voice over Internet protocol (VoIP) access to an array of users.

With MiCloud Connect at its disposal, Westcon-Comstor can offer up the latest in unified communications and collaboration (UCC) tools, specifically aimed toward the mobile components of the SME market, thanks to its clear focus on mobile device use. With such a service in hand, Westcon-Comstor partners will be able to offer a powerful new opportunity to reach previously-untouched markets and offer a powerful new tool for not only communications, but also cost savings, which naturally includes VoIP in the mix.

Mitel is well-recognized for its work on this front; it's not only the largest provider of cloud-based business communications worldwide with over three million subscribers to its credit, but it's also a recognized Leader in the Gartner Magic Quadrant studies, having held the post for three years running.

Westcon-Comstor director of cloud and service solutions for Australia and New Zealand Rhys Shannon commented “As digital transformation accelerates in the workplace, cloud-based communications are becoming an expectation for businesses in Australia. It is Mitel’s proven track record, market maturity, renowned functionality and competitive business model that makes it best placed to provide solutions for our partners and customers. The benefit of our cloud-based portfolio is that you don’t have to be locked into infrastructure or management complexities, it can be kept simple and scale as SMEs grow.”

Since MiCloud Connect allows ready access to VoIP and other such services without the need for large amounts of upfront expenses, it represents initial cost savings and instead spreads that out over the life of the service's operations. Turning a massive hardware expense into a predictable monthly bill can be welcome news. Better yet, there's no longer a need to buy more than is needed just to cover those busy times of year; a cloud-based service can be scaled up or down as needs require, and that versatility is worth a monthly fee in its own right.

Still, ultimately, Westcon-Comstor has opened up the gates of VoIP service and similar matter for the region's SME users, and given the whole market a fresh edge to work with. Mitel's VoIP and other communications services are widely regarded as excellent, and putting it to work in Australia shouldn't turn any noses up.

Edited by Maurice Nagle



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