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Paula Bernier Info

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Executive Editor, TMC
Paula Bernier is Executive Editor at TMC where she writes, edits and manages editorial content for INTERNET TELEPHONY, CUSTOMER and IoT Evolution magazine. She's also a regular contributor to TMCnet. Bernier was formerly editor in chief of xchange magazine, where she worked for more than 11 years. She’s also acted as a senior writer for Inter@ctive Week. Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director. Bernier also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.

Latest Articles

Can You Really Trust That Text? - 08/22/2017
Kuo Speculates on Upcoming Apple Watch - 08/22/2017
Pulse Introduces 10GBASE-T Ethernet Connector Modules - 08/22/2017
How to Succeed as a Contact Center Agent - 08/22/2017
Keeping the Contact Center on Schedule - 08/22/2017
How Video Trends Are Impacting Networking - 08/22/2017
How to Improve Sales - 08/21/2017
Call Reporting Offers Visibility about CX - 08/21/2017
Getting Top Dollar from Debt Collection - 08/21/2017
ADTRAN Introduces SD-Access Accelerator - 08/21/2017
Coherent Detection Modems Help Submarine Networks Evolve - 08/21/2017
China Enterprise Opens Cloud Data Center - 08/21/2017
ZOOM International Unveils Omnichannel Search Engine - 08/21/2017
RingByName Adds Text Support to Business Lines - 08/18/2017
Australia's MNF Posts Strong Financial Results - 08/18/2017
Inc. 5000 Recognizes Evolve IP - 08/18/2017
SAS International Greenlights Fuze for UC - 08/18/2017
Verizon Wireless Exec: No Bundling 5G - 08/18/2017
Bristol is Game for 5G MEC Test - 08/17/2017
Huawei Introduces 5G Bearer Solution - 08/17/2017
Ethernet Cable to Stretch $1.42B by 2024 - 08/17/2017
HPE to Resell Big Switch Products - 08/17/2017
IBM India Aims to Advance Young Talent - 08/17/2017
Decision Lab Brings Analytics to Plexxi HCI - 08/17/2017
Tech 2000 Will Offer Training at MEF17 - 08/16/2017
How & Why to Go On Demand - 08/16/2017
Chicago - It Ain't All Bad - 08/16/2017
Attala's Hardware-Based Storage Makes a Splash - 08/15/2017
Getting a Handle on Business Communications - 08/15/2017
SK Telecom Develops, Tests 5G Repeater - 08/15/2017
What's Driving the FCC's Broadband NOI? - 08/15/2017
A Refresher on Cloud Computing - 08/15/2017
Devlin Joins ZOOM International - 08/15/2017
Snagajob Allows for On-Demand Workforce Management - 08/15/2017
Call Accounting Software Improves Call Centers - 08/14/2017
Small Cell Effort Targets Taiwanese OEMs/ODMs - 08/14/2017
Businesses Should Ask, Listen, Research & Share - 08/14/2017
Utilities Should Consider Layer 1 Encryption - 08/14/2017
Self-Storage Company Moves to RingCentral - 08/14/2017
Siemens Picks Gemalto, Again - 08/14/2017
California Bank Deploys CloudGenix SD-WAN Solution - 08/11/2017
Inbenta Joins NICE inContact Ecosystem, Marketplace - 08/11/2017
BroadSoft Achieves FedRAMP In Process Status - 08/10/2017
GE's AI CX Spinoff Raises $5M - 08/10/2017
EY: India ~5 Years from 5G - 08/10/2017
VoIP Study Says Hybrid Cloud Driving Growth - 08/10/2017
New Honeywell Sensors Ready for Takeoff - 08/10/2017
CIMI: CSP Suppliers Must Consider Strategy - 08/09/2017
Thomson Reuters Addresses MiFID II Unbundling - 08/09/2017
Upcoming PaaS Could Help Facilitate 5G - 08/09/2017
Cisco Pushes Automation, Policy, Programmability Message - 08/09/2017
Ciena's Lavalle Offers 5G Perspective - 08/09/2017
How to Maximize Your Telefundraising Efforts - 08/09/2017
Struggling Frontier Expands Cloud VoIP Services - 08/09/2017
Verizon 4G Demo Approaches Gigabit-Level Speeds - 08/09/2017
The Sorry State of Nicaraguan Broadband - 08/09/2017
Three Shakes Up UK Mobile Market - 08/09/2017
Australian Carrier Launches VeloCloud-Powered SD-WAN Service - 08/08/2017
Excelero NVMesh Validated with Broadcom NIC - 08/08/2017
Newisys Introduces, Demos NVMe over Fabrics - 08/08/2017
L.L. Bean Bests Amazon's Customer Service - 08/07/2017
AT&T, VZ Leaders in Fiber-Lit Buildings - 08/07/2017
Splicecom Move Expedites Partner Onboarding - 08/07/2017
InterDigital Joins Spanish 5G Lab 5TONIC - 08/07/2017
ISI Finds Success at NWN Solution Architect Summit 2017 - 08/07/2017
Frost & Sullivan Names Zang a Cloud Innovator - 08/07/2017
T-Systems Launches SIP Trunk Service - 08/07/2017
Getting it Right with Call Center Scheduling - 08/07/2017
How to Improve Morale in Sales - 08/07/2017
Get Ready for Gemalto's LicensingLive! 2017 - 08/07/2017
NETGEAR Introduces New PoE+ Switch - 08/04/2017
Viking's K-1775-IP Enables Secure Entry, Calling - 08/04/2017
Verizon: 5G to Launch Next Year - 08/04/2017
FCC Proposes $82M Fine on Spoofer - 08/04/2017
AT&T Labs Knows 5G - 08/03/2017
Cellular Giants Seek More 5G Spectrum - 08/03/2017
Video Streaming CDN Peer5 Gets $2.5M - 08/03/2017
The Key to Building a Healthy Sales Funnel - 08/03/2017
FCC Greenlights Nokia MWC Demo - 08/02/2017
Nokia Discusses 5G Timeline, Plans - 08/02/2017
Call Recording Can Increase Responsiveness - 08/02/2017
UNH-IOL to Present on NVMe-MI - 08/02/2017
SSE Helps UK Companies Connect to Cloud Providers - 08/02/2017
Why Agility, Codevelopment & Openness Are Key - 08/02/2017
Nokia Got $2B from Apple - 08/01/2017
Nokia: 5G Accelerating, Creating 'Near-Term Risk' - 08/01/2017
Ofcom Seeks Input on 26GHz 5G - 08/01/2017
Windstream Expands Its SD-WAN Offerings - 08/01/2017
Ciena Offers Service Provider DevOps Primer - 08/01/2017
Peak 10 Partners with Zayo Group - 08/01/2017
Authentication Platform Company Callsign Raises $35M - 08/01/2017
Samtec Introduces FireFly FMC Development Kit - 08/01/2017
COLOTRAQ Introduces Data Center Migration Service - 08/01/2017
Australian Compliance Employee Posts Hacking Directions - 07/31/2017
UC Doesn't Have to Be Hard - 07/31/2017
LANtelligence Announces Master Solution Provider Channel Program - 07/31/2017
Case Study Highlights Software Monetization Benefits - 07/31/2017
Vivo Brazil App Store Uses OutReach - 07/28/2017
Accenture, Pegasystems Partner on CSP Marketing - 07/28/2017
Touchstone Offers Hosted UC Testing, Monitoring - 07/28/2017
ADTRAN to Power UK FTTH Build - 07/28/2017
Ethernet Alliance Gains Six New Members - 07/28/2017
Qualys Announces Cloud Compliance, Security Solution - 07/28/2017
Lightwave Logic Modulators Support 100gbps - 07/27/2017
IPC Garners Waters Rankings Award - 07/27/2017
Inside Secure Introduces MACsec IP Cores - 07/27/2017
Ciena Promotes Deep Fiber for Cablecos - 07/27/2017
Ciena CIO Opines on Tech Talent Imperatives - 07/27/2017
Why Texting is Good for Business - 07/27/2017
Transforming CX from Cost to Profit Center - 07/27/2017
Tampa Puts Hold on 5G Applications - 07/27/2017
Researchers Explore Potential of Outdoor Video Conferencing - 07/26/2017
T-Mobile Boasts About Download Speed Test Results - 07/26/2017
European Telcos Seek 25-Year Spectrum Rights - 07/25/2017
Case Study Highlights Software Monetization Benefits - 07/24/2017
TELUS, Others Tap Nuage for SD-WAN - 07/24/2017
Wi-Fi Deal Could Migrate to Localized 5G - 07/24/2017
Technavio Study Discusses Open Ethernet Trend - 07/24/2017
CommScope to Buy Cable Exchange - 07/21/2017
IT Spending to Increase in Low Single Digits - 07/21/2017
New Hardened PoE+ Switches Feature DMS - 07/21/2017
Ciena Outlines IoT Network Imperatives - 07/20/2017
Lancaster County Upgrade Leverages Aviat's Microwave - 07/20/2017
HPE Delivers Big Improvements with Compute Modules - 07/20/2017
TransPerfect Renames Remote Interpreting Division - 07/20/2017
Consulting Company Launches Quality Assurance Solution - 07/20/2017
AT&T Launches 5G Evolution in Indianapolis - 07/20/2017
Texas Town Deploys Smart City Foundation - 07/19/2017
Converge Distribution Joins Kandy Reseller Ecosystem - 07/19/2017
MEF Works to Define, Connect SD-WAN - 07/19/2017
Germany Seeks More Carrier 5G Investment - 07/19/2017
SIM Swap Fraud is a Growing Problem - 07/19/2017
GENBAND, Kontron Promote OpenStack AMS Solution - 07/18/2017
NEXCOM Launches 100 GigE LAN Modules - 07/18/2017
C&W Discusses Antigua Pre-5G Trials - 07/18/2017
Penguin Computing Embraces Intel Xeon Scalable - 07/18/2017
UNH-IOL Certifies Brain4Net's B4N SwitchOS - 07/18/2017
MiFID II Takes Effect in January - 07/18/2017
Tips for Effective Fundraising Campaigns - 07/18/2017
Cavium, China Unicom Test 5G - 07/18/2017
Knowlarity now offers a platform called the Knowlarity Artificial Intelligence Experience. - 07/17/2017
Czech Republic Awards 5G Spectrum - 07/17/2017
San Marino May Lead 5G Movement - 07/17/2017
5G Challenges, Opportunities Await in India - 07/17/2017
FreeSWITCH Video Conferencing Addresses Legal Firms' Needs - 07/17/2017
VanillaSoft Offers Text Prospecting Best Practices - 07/17/2017
How to Respond to Online Bank Fraud - 07/17/2017
Deloitte: 5G Networks Need More Fiber - 07/17/2017
Software Monetization Addresses New Business Models - 07/17/2017
Kount Study Addresses Mobile Payment Security - 07/17/2017
Asia Company Launches AI Experience - 07/17/2017
Sendence Raises $1.5M in Seed Round - 07/14/2017
UPS Solutions Provide Power to Keep You Cool - 07/14/2017
Nextiva's NexCon to Focus on CX - 07/14/2017
Equus Announces Availability of Purley Servers - 07/13/2017
Somos Toll-Free Registry Gets Updated - 07/13/2017
Nextiva's NexCon to Focus on CX - 07/13/2017
Avaya Innovates with New CX Cloud - 07/13/2017
Apple Moves to Grab a Slice of the Contact Center - 07/13/2017
GlobalData Predicts 5G Leaders, Tipping Point - 07/13/2017
ZTE 5G Trial Reaches 19gbps - 07/13/2017
United Insurance Company Deploys 3CX Solution - 07/13/2017
Report Details 5G Carrier Service Opportunities - 07/12/2017
Why Organizations Choose Cisco ACI - 07/12/2017
Spirent Calls Switch Test a Success - 07/12/2017
Linux Foundation Launches Open Security Effort - 07/12/2017
ASUS Dishes Up Super-Affordable GbE Card - 07/12/2017
DataCore Gets Top Marks in HCI, SDS - 07/12/2017
MiFID II Means Call Recording Rules - 07/12/2017
Securus Say It Broke Inmate Calling Record - 07/11/2017
How Call Recording Improves Inside Sales - 07/11/2017
U.K. 5G Auction Rules Frustrate Three - 07/11/2017
U.K. Universities to Build 5G Test Network - 07/11/2017
Cloud Access Security Brokers: Why Businesses Need Them, Software Giants Are Acquiring Them - 07/11/2017
TMC Announces Data Center Excellence Award Winners - 07/11/2017
Romonet Lowers Data Center Costs Via Analysis, Prediction - 07/11/2017
Reports of the Cloud's Death Are Greatly Exaggerated - 07/11/2017
WolfVision Introduces New vSolution Cynap Options - 07/11/2017
How to Connect PBXs Securely & Cost Efficiently - 07/11/2017
Gemalto Addresses Growing Popularity of Software in Hardware-centric Devices - 07/10/2017
AI, CX, Emotional Intelligence & Love - 07/06/2017
New Analytics, Machine Learning Tools Enable Better Customer Outcomes - 07/06/2017
Xerox's Former BPO Effort Goes Independent: What to Expect from Conduent - 07/06/2017
beroNet Highlights CAPI Solutions - 07/05/2017
Diameter Signaling Calls for Added Security - 07/05/2017
European Group Aims to Advance Network Slicing - 07/05/2017
Cavium, China Unicom Test 5G M-CORD - 07/03/2017
Mavenir, Secure64 Partner for NFV IMS - 07/03/2017
What to Look for in an Optical Supplier - 07/03/2017
What to Look for in an Optical Supplier - 07/03/2017
More Details on Dell EMC's GigE Switches - 06/30/2017
Tokbox Powers LUV's Live Video Chat - 06/29/2017
Arizona's Trucom Partners with AT&T Mobility - 06/29/2017
Arizona's Trucom Partners with AT&T Mobility - 06/29/2017
Dutch Carrier Taps Oracle for SBCs - 06/29/2017
Softchoice to Sell 8x8 Cloud Offering - 06/29/2017
GCX, Sovereign Business Integration Group Interconnect - 06/29/2017
DMG: NICE is Contact Center WFO Leader - 06/29/2017
Cavium Introduces New 25GbE NIC Adapters - 06/28/2017
SevOne Unveils SDN Monitoring Solution - 06/28/2017

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