A Quick Rundown of What's Happening in AI & ML

By Paula Bernier, Executive Editor, TMC  |  November 14, 2018

Artificial intelligence and machine learning loom large on the communications and networking frontier these days. In fact, AI and ML have become so important that the Federal Communications Commission this month is holding a forum on these topics. TMC (News - Alert), the publisher of this article, is planning a collection of AI/ML events for early next year. And a wide array of businesses in the communications and networking spaces have been pumping out AI and ML news and solutions at a feverish pace.

THE FCC (News - Alert)

The FCC did not respond to requests for details about the agenda, purpose, and speakers of its planned Nov. 30 AI/ML gathering. But it did issue a short press release in which FCC Chairman Ajit Pai has this to say about AI and ML: “Artificial intelligence and machine learning hold tremendous potential for the technological transformation of society. From health care and education to finance and transportation, they will disrupt the way we interact with the world around us. Because so much of AI intersects with the commission’s technological and engineering work, we want to explore what it means for the future of communications.”


• Aruba, an HPE company, yes announced new Wi-Fi access points with AI-powered RF optimization. The Aruba 510 Series APs are 802.11ax solutions with advanced security, intelligent power monitoring, and Zigbee and Bluetooth 5 radios.

• Cisco (News - Alert) – which will be on The Future of Work Expo panel about AI and ML in meetings and collaboration – today announced a new voice/Webex Teams bundle to help service providers appeal to mid-market enterprises. And it unveiled its first solution designed exclusively for huddle room environments.

• Genesys today released the findings of a survey it did with MIT (News - Alert) of nearly 600 executives in 18 countries. It suggests that nine out of 10 companies use AI to improve the customer journey. And it says that companies with more than 30,000 were more than 50 percent more likely to have made major AI investments to address front-line customer interactions and analytics.

• Kofax meanwhile said it’s using AI for document management, process discovery, and revision control and deployment management. “RPA allows organizations to more effectively leverage the investments they have made in enterprise systems by allowing knowledge workers to automate their own processes and spread automation to the countless smaller processes that have been beyond the reach of BPM tools,” notes AIIM Chief Evangelist John Mancini, who’s quoted in the Kofax press release. “By making unstructured information accessible to RPA engines, organizations can greatly amplify their ROI.”


Here are more details about TMC’s new and upcoming AI/ML events, all of which will run Jan. 30 through Feb. 1 in Fort Lauderdale, Fla.

Edited by Maurice Nagle