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Paula Bernier Info


Executive Editor, TMC
Paula Bernier is Executive Editor at TMC where she writes, edits and manages editorial content for INTERNET TELEPHONY, CUSTOMER and IoT Evolution magazine. She's also a regular contributor to TMCnet. Bernier was formerly editor in chief of xchange magazine, where she worked for more than 11 years. She’s also acted as a senior writer for Inter@ctive Week. Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director. Bernier also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.

Latest Articles

Voxbone Opens The Workshop - 06/27/2016
NFV Essentials Week in Review: CALLUP, Docker, Sandvine, SDNLAB - 06/25/2016
Cloud Security Resource Week in Review: OneLogin, Trend Micro, Uber - 06/25/2016
Why LinkedIn Is Important to CRM, More Strategic Selling - 06/24/2016
Best Practices for Customer Support Reporting - 06/24/2016
Former Infosys, IGate Leader to Head Up Xerox BPO Company - 06/24/2016
Avaya Stages Breeze Hackathon, Intros Oceana Solution to Emphasize New Posture - 06/23/2016
Calabrio, Five9 Announce Integration, Cross Selling Partnership - 06/22/2016
Container Pioneer Integrates Orchestration in Docker Engine 1.12 - 06/22/2016
Sysdig Intros Container Monitoring for On-Premises Use - 06/21/2016
JFrog Introduces Pre-Production Software Visibility Tool - 06/21/2016
New Survey Shows Need for Persistent Storage in Container Environments - 06/21/2016
NetApp SolidFire Officially Announces Docker Volume Plug-In - 06/21/2016
Docker CEO Provides Update on Growth - 06/21/2016
Platform9 Offers Kubernetes Orchestration as a Managed Service - 06/21/2016
Docker Opens Beta, Intros AWS, Azure Solutions - 06/21/2016
Container Pioneer Integrates Orchestration in Docker Engine 1.12 - 06/21/2016
Container Pioneer Integrates Orchestration in Docker Engine 1.12 - 06/20/2016
Why the Time is Now for IoT Security - 06/20/2016
IoT Platform Player Consolidation Continues - 06/20/2016
The Future is Now: Altair Offers Power-Efficient IoT LTE Solutions Today - 06/20/2016
Vodafone-Connected 3B Medical Solution Helps Patients Rest Easy - 06/20/2016
Survey Reveals New Data about IoT Thinking & Implementations - 06/20/2016
ontainer Pioneer Integrates Orchestration in Docker Engine 1.12 - 06/20/2016
NetApp SolidFire Officially Announces Docker Volume Plug-In - 06/20/2016
Platform9 Offers Kubernetes Orchestration as a Managed Service - 06/20/2016
Cloud Security Resource Week in Review: Bitglass, CloudLock CyberLab, EfficientIP - 06/18/2016
NFV Essentials Week in Review: ABI Research, Mirantis, PLUMgrid, Ericsson 5G Plugins - 06/18/2016
Skype for Business Week in Review: Digium, LinkedIn, Microsoft, Toshiba - 06/18/2016
Call Recording - 06/17/2016
Workato Brings Enterprise Apps Together - 06/17/2016
Customer Service & the Internet of Things: How APIs, Speech Recognition Are Taking Things to the Next Level - 06/17/2016
The Human Touch - 06/17/2016
Toshiba Responds to the Mobile Movement with Free Client Software - 06/16/2016
SugarCRM, VMware Join the IBM Cloud - 06/16/2016
IoT Devices & Related Mobile Apps Need to Map, Deliver Ease of Use - 06/15/2016
How GRC Solutions Can Help Address Cloud Compliance Concerns - 06/15/2016
New Study Discusses the Risks of Connected Third-Party Apps - 06/14/2016
Why Cloud Platforms Are Good in a Crisis - 06/14/2016
Security Focus Should Be on Data, Not Just Perimeter - 06/14/2016
Microsoft to Buy LinkedIn - 06/13/2016
NFV Essentials Week in Review: Radisys, VMware, ZTE - 06/13/2016
Cloud Security Resource Week in Review: APWG, Cloud Constellation, NSFOCUS, FedRAMP - 06/11/2016
Lync Migration Week in Review: Cobweb, RingCentral, Sonus, Voxbone - 06/11/2016
Govolution, Ytel Partner on Cloud-Based Contact Center Payments - 06/09/2016
NSFOCUS Unveils Global Cloud Security Platform, Initiate Focus on DDoS - 06/09/2016
Starman Taps Nokia for 10G EPON Deployment - 06/09/2016
Mitel Tops Branham300 List - 06/08/2016
Nokia Launches Fourth IoT Open Innovation Challenge - 06/08/2016
More Companies Join, Offer Certified Solutions via the VMware Ready NFV Program - 06/08/2016
Subsea Networks: There's More Than Fish and Plankton Down There - 06/07/2016
New Sacramento Kings Facility Crowned Most High Tech Stadium Ever - 06/07/2016
Salesforce to Buy Ecommerce Platform Provider Demandware for $2.8B - 06/06/2016
Silver Peak SD-WAN Solution Gains VMware Ready Status for NFV - 06/06/2016
NFV Essentials Week in Review: Cavium, Spirent, Optus Cloud, Trend Micro - 06/04/2016
Why You Might Want to Consider a Cloud-Based Phone Solution - 06/04/2016
API Pioneer Twilio Files for IPO - 06/03/2016
Which Virtualization Platforms Are Actually Carrier-Ready? - 06/03/2016
Cloud Security Resource Week in Review: A10, BakerHostetler, Black Duck, Flashpoint - 06/03/2016
How to Address Business VoIP Security - 06/02/2016
Visual IVR: What It Is, and How It Can Help Monetize LTE Networks - 06/02/2016
Revisiting Facebook's Open Compute Project Effort - 06/02/2016
Ciena Blue Planet Orchestrates Multivendor NFV Service Chaining - 06/02/2016
How Much of the Network Will Be Virtualized, And What Will It Run On? - 06/02/2016
Chatbots - Ready to Take Over the World? - 06/02/2016
Hortonworks Unveils Big Data Solutions with Greater Scale - 06/01/2016
Network Briefs - 06/01/2016
Wheeler Offers Update on Spectrum Policy - 06/01/2016
Wireless Briefs - 06/01/2016
Security Briefs - 06/01/2016
How ComResource & Its Customers are Benefitting from Patton's SBCs - 06/01/2016
Video Briefs - 06/01/2016
Developer & Open Source Briefs - 06/01/2016
Enterprise Briefs - 06/01/2016
Channel Briefs - 06/01/2016
Nectar Channel Leader Talks Training, International Strategy - 06/01/2016
ServiceNow Buys BrightPoint Security - 06/01/2016
Google Wins API Lawsuit Against Oracle - 06/01/2016
Spirent Unveils Temeva Test Platform - 05/31/2016
New Zealand CSP Chorus Extends Relationship with Nokia - 05/31/2016
Lync Migration Week in Review: AudioCodes, RingCentral, Sonus, Xura - 05/28/2016
Cloud Security Resource Week in Review: Dell, Cyber Security U.S. Federal Perspective, DDoS for Hire - 05/28/2016
NFV Essentials Week in Review: Edgewater, OSM MANO Release 0, Telco Systems, Metaswitch - 05/28/2016
CIO Survey: Cisco Drops to No. 2 Key Enterprise Infrastructure Supplier - 05/27/2016
Accedian Rolls Out New Release of Network Performance Tool - 05/26/2016
How VoIP Can Help You Appear Larger - 05/25/2016
Mtextbox Launches Managed IT Services Offering - 05/24/2016
Enterprises Look to Web-Scale IT - 05/24/2016
Teridion Helps Keep Applications, Networks Up & Running - 05/24/2016
SDN Moving Forward Despite 'Still Done Nothing' Joke - 05/24/2016
Workforce Optimization - 05/23/2016
German Researchers Claim World Record in Terrestrial Radio Transmission - 05/23/2016
Otel: VoIP is Awesome, But Misunderstood - 05/23/2016
Twitter Broadens Customer Service Play; Facebook to Bring Ads to Messenger - 05/23/2016
NFV Essentials Week in Review: Brocade, CableLabs, Telefonica - 05/21/2016
Cloud Security Resource Week in Review: Awareness, LinkedIn, Soha - 05/21/2016
Lync Migration Week in Review: LAN2LAN, QX Boost, Riverbed - 05/21/2016
Metaswitch CTO: There May Be Value in Leveraging ARM, Intelligent NIC Technologies for NFV - 05/20/2016
CSPs Partner with Metaswitch & Telax to Deliver Contact Center Solutions - 05/19/2016
Analyst Urges CSPs to Think More Broadly, Consider Value of Voice - 05/18/2016
Metaswitch Intros Cloud Service, Prepackaged VNFs, Much More - 05/18/2016
New Workato Release Offers New App Integration, Cross-App Analytics, Lifecycle Support - 05/17/2016
Metaswitch CEO Offers NFV Reality Check, Says Voice Becoming 'Hip Again' - 05/17/2016
Metaswitch Aims to Get Real About New Business Models - 05/17/2016
New Workato Release Offers New App Integration, Cross-App Analytics, Lifecycle Support - 05/17/2016
Riverbed Improves Ease of Use, Scalability & Support for SteelCentral - 05/17/2016
VanillaSoft Helps Keep Inside Sales Simple - 05/17/2016
Direct Marketing Firm Taps Aspect for Cloud-Based Customer Service Solution - 05/16/2016
Nokia Bell Labs Demonstrates 10Gbps Symmetrical Bandwidth on HFC Networks - 05/16/2016
ServiceNow Forecasts $4B Revenue by 2020 - 05/16/2016
Apigee Edge API Solution on AWS Sees a Flood of Interest - 05/16/2016
Foursome Contributes Code to Apache Milagro for Internet Security Framework - 05/16/2016
NFV Essentials Week in Review: Italtel, NEC, ONUG, Singtel - 05/14/2016
Cloud Security Resource Week in Review: AT&T, High-Tech Bridge, IBM, Tripwire - 05/14/2016
Corsa Introduces Virtualized Hardware Solution with Ease of Access - 05/12/2016
Carrier NFV & SDN Spending Forecast to Hit $18B by End of 2020 - 05/11/2016
MVNO in a Box from Italtel Garners Recognition - 05/11/2016
New Report: Few Contact Centers Adequately Address Omni-Lingual Support - 05/11/2016
Finding: Robocalls on the Rise This Spring - 05/11/2016
Why CSPs Need Dynamic OSSs - 05/10/2016
CSPs Are in a Unique Position to Deliver Digital Home Services - 05/10/2016
Telinta Rolls Out White-Label WebRTC Solution - 05/10/2016
New Paper Calls for Investment in IT Security, Offers Guidance on How to Do It - 05/10/2016
Aspect Via Tightly Integrates Customer Engagement Functions - 05/10/2016
MFTaaS from Wipro Now Running on AWS - 05/10/2016
Parker's Airtime Aims to Improve with Help from vLine Acquisition - 05/09/2016
Lync Migration Week in Review: AudioCodes, DT, Metalogix, Microsoft - 05/07/2016
NFV Essentials Week in Review: AT&T, Cloudify, GigaSpaces, Radware - 05/07/2016
Eqo Booster Promises 32X In-Building Cellular Coverage, Quick & Simple Installation - 05/06/2016
Obama Administration Paper Makes the Connection between Big Data and Civil Rights - 05/06/2016
Teridion Captures Stevie Awards - 05/06/2016
Global Certification, NFC Forums Partner on Testing - 05/05/2016
Automotive Giant Ford Invests in Pivotal to Expedite Software Development - 05/05/2016
Cyara Introduces Virtual Agent for the Desktop, a New Contact Center Testing Solution - 05/05/2016
Oracle to Buy Opower - 05/04/2016
How to Avoid the Sisyphean Task of Security Management - 05/04/2016
Syniverse, First Performance Create JV Around Mobile Security - 05/04/2016
What Will Google's Support of RCS Mean for WebRTC? - 05/04/2016
Expedited Turn-up on Multi-Vendor Networks Takes Another Step Forward - 05/04/2016
NFV Benefits Include Both COTS Software Savings, Faster Turn-up Times - 05/04/2016
Chatbots - Ready to Take Over the World? - 05/03/2016
Marketer's Nightmare: 'You Have No Idea What You Want!' - 05/03/2016
You Have No Idea What You Want! - 05/02/2016
The Benefits of Cloud Interconnect - 05/02/2016
Missouri Lawsuit is Cautionary Tale on Do-Not-Call, TCPA - 05/02/2016
Cloud Security Resource Week in Review: Cisco, Solutionary, Verizon - 04/30/2016
NFV Essentials Week in Review: Akanda, CableLabs, Tata Consultancy - 04/30/2016
Radware Demos 20Gbps Performance, Emphasizes Need for ADCs - 04/29/2016
Cloudbase Solutions Delivers Coriolis to Help with Workload Migrations - 04/29/2016
Move to Small Cells, China's Slow Growth Hurt DAS Market - 04/29/2016
Coho Data Tells Its OpenStack Story, Discusses API - 04/28/2016
MaritzCX Unveils PredictionCX, SocialCX - 04/28/2016
Mojo Networks Aims to Open Up the Wi-Fi Market - 04/28/2016
Google Fiber's Slow Advance Gives Incumbents a Chance to Respond - 04/28/2016
Temkin: Emotion is the Missing Piece of CX - 04/27/2016
Maritz Companies Help Connect Employee Engagement & Customer Experience - 04/27/2016
Insight: Automation, Internal Chat Can Elevate Contact Center Efficiency - 04/27/2016
Japanese University Seeks Simplicity with Avaya SDN Fx - 04/26/2016
Juniper Unveils Contrail Enhancements, Super-Fast Firewall for Container Environments - 04/26/2016
CableLabs Launching NFV/SDN Lab and Plugfest - 04/25/2016
Nokia Shows How Network Field Engineers Can Use Augmented Reality - 04/25/2016
NFV Essentials Week in Review: ETSI, OneAccess Networks, Red Hat, OSF - 04/23/2016
Cloud Security Resource Week in Review: CSA Survey, Database Security, Osterman Research - 04/23/2016
Ericsson Reorganizes in Effort to Build Growth, Profitability - 04/22/2016
Techorus Scales with Infinera's Cloud Xpress - 04/21/2016
IBM's Ustream eCDN Helps Enterprise Networks Cope with Video Traffic - 04/21/2016
Container Visibility Outfit Sysdig Garners $15M in Funding - 04/21/2016
Yahoo Reports Losses as It Vets Offers from Verizon, Others - 04/20/2016
SYSTRAN Introduces Cloud-Based API for Multilingual App Development - 04/20/2016
Fonteva Introduces Developer Framework for Salesforce - 04/20/2016
Lawsuit a Cautionary Tale for Marketers Reaching Out via Fax - 04/20/2016
How to Control Latency with Optical Systems - 04/19/2016
Ciena Compares NFV, SDN to Automotive Industry's Move to Automation - 04/19/2016
OneAccess Introduces Virtualization Solutions - 04/19/2016
LiveHive Offers Preintegrated Solutions to Address Sales App Proliferation - 04/19/2016
Wheelings & Dealings: Survey Outfit Wootric Raises $2.6M - 04/19/2016
Bell Labs Fellow Authors Book 'Lean Computing for the Cloud' - 04/18/2016
Tests Validate Benefits of ADC in Enabling Reliable IP-Based Teleprotection - 04/18/2016
Fonality Brings Intellinote to HUD - 04/18/2016
Report: How One Company is Investing in Prem Solution to Save on AWS Costs - 04/18/2016
NFV Essentials Week in Review: Alibaba, Brocade, VMware - 04/16/2016
Cloud Security Resource Week in Review: CloudPassage, Microsoft, PerimeterX - 04/16/2016
Dialogic Provides Best Practices for Business Communications Application Development - 04/15/2016
The Challenges & Opportunities of the Software-Defined Data Center - 04/15/2016
New Study: Colleges May Hold Some Responsibility for the Cyber Security Skills Gap - 04/14/2016
Robocalls, Telemarketing Gain Attention from Consumers, Regulators - 04/14/2016
Nokia: Some Wireless Operators Are Starting Small with SDN - 04/13/2016
How Telecom Expense Management Ties into Business Intelligence & Mobility Trends - 04/13/2016
ServiceNow Moves to Buy ITapp - 04/12/2016
SkySwitch Taps SimpleWAN to Give Resellers More Visibility, Control - 04/12/2016
Huawei's All Cloud Ready for Liftoff - 04/12/2016
HR VP Discusses GENBAND's Culture of Connectedness - 04/11/2016
SoftNAS Tells Story of Growth - 04/11/2016
Nokia IoT Leader Emphasizes the Importance of Value-Driven Solutions - 04/11/2016
NFV Essentials Week in Review: Affirmed Networks, Openet, Patton - 04/09/2016
Cloud Security Week in Review: Mimecast, Percipient Networks, Project Hosts - 04/09/2016
New Report Examines OTT Messaging Plays - 04/08/2016
SDN Poised for 'Massive Uptake' - 04/08/2016
Jive Communications VP Talks Growth, M&A Strategy, and E-Rate - 04/07/2016
How and Why HR & WFM Teams Should Work Together for Best Results - 04/07/2016

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