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Paula Bernier Info

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Executive Editor, TMC
Paula Bernier is Executive Editor at TMC where she writes, edits and manages editorial content for INTERNET TELEPHONY, CUSTOMER and IoT Evolution magazine. She's also a regular contributor to TMCnet. Bernier was formerly editor in chief of xchange magazine, where she worked for more than 11 years. She’s also acted as a senior writer for Inter@ctive Week. Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director. Bernier also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.

Latest Articles

WebRTC-based Fuze Web Removes Communications Friction - 10/20/2017
Synergy Discusses UCaaS Growth, Market Leaders - 10/20/2017
GE Healthcare, Masergy Announce Solution Interoperability - 10/20/2017
Telax to Power Digitcom Canada Offering - 10/19/2017
CBS: FTC's Efforts to Fight Robocalls 'Significant' - 10/19/2017
Avaya Aura Gets FedRAMP Classification - 10/19/2017
Video Conferencing Promises Big Government Savings - 10/19/2017
AudioCodes Expands BroadSoft BroadCloud Integrations - 10/19/2017
MegaPath Enhances SD-WAN Security with Fortinet - 10/19/2017
AWS, Nokia Partnership Addresses CSP Cloud Migration - 10/19/2017
Nokia Introduces Fixed Network Predictive Care - 10/19/2017
Vision Solutions Evolves Managed Resilience Offering - 10/19/2017
Israeli Bank Invests in Visual IVR - 10/19/2017
OnTime Networks Arms European Systems Integrator - 10/19/2017
The Value of Voice Training - 10/18/2017
Ciena Addresses GDPR, NY State Law - 10/18/2017
Antlion Audio Gets Down to Business - 10/18/2017
Talari Appliance Enables Third-Party Service Chaining - 10/17/2017
Krebs Indicates KRACK Isn't So Bad - 10/17/2017
Everything's Coming Together for Data Centers - 10/17/2017
What's Up With Mitel - 10/17/2017
MIMO Poised for Greater Adoption, Consolidation - 10/17/2017
FRINX Introduces New OpenConfig Solution - 10/17/2017
Reducing Wrap-Up Work = Lower AHT - 10/16/2017
Centec Introduces DUET2 GigE Switch Chip - 10/16/2017
ADVA's FSP 3000 Recognized for Energy Efficiency - 10/16/2017
Nokia Demos Combination PON, WiGig Solution - 10/16/2017
Report: TCPA Lawsuits Rose Following Ruling - 10/16/2017
Patton Delivers Tiny, Low-Cost ATA - 10/16/2017
Cytracom Hires Pinto as Channel VP - 10/13/2017
Antilion Audio Gets Down to Business - 10/13/2017
Belkin Introduces GigE, Charging Dock - 10/13/2017
MessageBird Uncages VoIP API - 10/13/2017
Natterbox Partners with ISM - 10/12/2017
RingCentral's Nuvola Partnership Emphasizes Global Ambition - 10/12/2017
Edgecore Contributes Disaggregated OLT Design to OCP - 10/12/2017
Group Elite Picks Verint for WFO - 10/12/2017
Dell EMC Aims to Disrupt Data Centers - 10/12/2017
How to Save Big on AWS Costs - 10/11/2017
VoIP Revisited: The Business Benefits - 10/11/2017
Nokia Drops VR Work, Emphasizes Digital Health - 10/11/2017
How to Improve Call-Center Long-Term Productivity - 10/11/2017
General Micro Systems Introduces Military-Grade Solutions - 10/11/2017
The Demands and Benefits of Self Service - 10/11/2017
Call Recording Offers Many Benefits - 10/11/2017
VodafoneZiggo Calls on Ericsson for Mobile - 10/11/2017
The Evolution of Ethernet - 10/11/2017
Webinar to Tackle Data Center, Transformation - 10/10/2017
128 Technology, Lanner Partner on SD-WAN - 10/10/2017
Will Fixed Broadband Fill the Digital Divide? - 10/10/2017
AudioCodes Enhances One Voice Operations Center - 10/10/2017
Nokia Introduces SDAN Solution - 10/10/2017
Nokia Adds to Its Ultra-Broadband Offerings - 10/10/2017
Park Bench, Phonism Make BroadWorks Better - 10/06/2017
FreeSWITCHService Introduces Health Care Videoconferencing Solutions - 10/06/2017
Elision Introduces New VICIDial Feature Modules - 10/06/2017
AsteriskService Delivers Finance-Focused Voice Broadcasting Solution - 10/06/2017
Sunrise to Deliver Spectralink DECT, VoWi-Fi - 10/06/2017
AudioCodes Enhances One Voice for Microsoft 365 - 10/06/2017
Barefoot, Google Cloud Promote P4 Runtime - 10/06/2017
Nokia: We Will Comply with Merger Terms - 10/06/2017
5G to Start with Extended Mobile Broadband - 10/06/2017
IEEE Helps Promote 5G Ecosystem Building - 10/05/2017
Westcon-Comstor Delivers Device Provisioning, Management Solution - 10/05/2017
Linux Foundation Stages Regional Open Source Events - 10/05/2017
Packet Fusion Buys Contact Center Outfit - 10/05/2017
Identiv Introduces the Hirsch Mx-1 Controller - 10/05/2017
Jonesboro Downtown Attracts with Free Wi-Fi - 10/05/2017
Deaf Community Fights for Videophones for Prisoners - 10/05/2017
Broadband in the Rural U.S. is Lacking - 10/04/2017
How to Maximize WFM Value - 10/04/2017
Health Care Company Leverages CounterPath SDK - 10/04/2017
October Event to Address Software Monetization - 10/04/2017
ALE Introduces New APs, Edge Switches - 10/04/2017
NETGEAR Unveils Five-Speed Multi-Gigabit Switches - 10/04/2017
Gartner Names Meeting Solutions Leaders, Visionaries, Others - 10/04/2017
How Signposting Can Expedite Service Calls - 10/03/2017
Making the CX, Customer Spend Connection - 10/03/2017
Fraunhofer HHI, MLE Collaborate on Optimization - 10/03/2017
Edgewater Powers New Everest Edge Orchestration - 10/02/2017
Airota Highlights Workforce Management for Travel Industry - 10/02/2017
Gawk CEO Talks Small Business - 10/02/2017
Turkcell Belarus Business Introduces Secucloud-Based Security - 10/02/2017
How to Deliver Secure, Frictionless Experiences - 10/02/2017
Arkadin Launches Managed Services for O365 - 10/02/2017
PacketFabric Gets Closer with EdgeConneX - 10/02/2017
SonicWall Introduces Analytics, APs, Firewall, OS - 10/02/2017
India to Require Trade Request Recording - 09/29/2017
GTL Solution Aims to Reduce Recidivism - 09/29/2017
Nokia Powers M1 Malware Detection Service - 09/29/2017
NBASE-T Alliance Says Save the Cables - 09/29/2017
Ars Technica Offers AI, ML Deep Dive - 09/29/2017
Software Licensing in the NFV World - 09/28/2017
ARRIS Unveils Secure Wave 2 Wi-Fi Gateways - 09/28/2017
Risk Management Solution Adds Real-Time Communications - 09/28/2017
Creating Cyber Security Protection Alignment, Engagement - 09/28/2017
Report: Coherent 400G to Kill 10G WDM - 09/28/2017
Saudi Arabia Lifts Texting Ban - 09/27/2017
Clio, Zipwhip Outfit Attorneys with Texting Solution - 09/27/2017
Yamaha Showcases Skype for Business Solution - 09/27/2017
IR Launches Prognosis UC Assessor - 09/27/2017
Enghouse Interactive Introduces Communications Center for Microsoft Office 365 - 09/26/2017
MicroCorp Joins Nitel Elite Partner Program - 09/26/2017
Master Agent WTG Becomes Digium Partner - 09/26/2017
Nokia Expands Public Safety Services - 09/26/2017
YouAppi Marketing Platform Addresses Fraud Prevention - 09/26/2017
Htek UC900 Series Interoperate with MetaSphere - 09/26/2017
Sennheiser, Swyx Partner for Interoperability - 09/26/2017
GLOBALFOUNDRIES Details Its 5G Silicon Plans - 09/26/2017
Researchers Create 5G Emulation for Testing - 09/26/2017
NewVoiceMedia Garners TMT Award - 09/26/2017
China Telecom C-RAN Employs Huawei OTN - 09/26/2017
IDology Integrates ExpectID with ThreatMetrix Platform - 09/25/2017
Telemarketing Fraudsters Ordered to Pay $6M+ - 09/25/2017
How to Be Ready for MiFID II - 09/25/2017
NewVoiceMedia Gartners TMT Award - 09/25/2017
BBCOM Switches on to DeNoVoLab - 09/25/2017
Scorebuddy Offers Tips on CX QA - 09/25/2017
Ventana Research Deems Envision Hot Vendor - 09/25/2017
Two Call on ServicePower Field Technicians - 09/22/2017
NETGEAR Insight Enables Easy Wi-Fi Management - 09/22/2017
Ukkoverkot Taps Nokia for LTE Upgrade - 09/22/2017
AT&T Completes Successful 400GbE Optical Trial - 09/22/2017
Huawei Powers 10gbps 802.11ax Wi-Fi Network - 09/22/2017
WhiteLabel to Leverage BNCVoice Solution - 09/22/2017
Ruckus Rules Video Streaming Stress Test - 09/22/2017
Oclaro Cranks Up the QSFP20 Volume - 09/22/2017
Why Businesses Call on DCS Telecom - 09/22/2017
Vyopta Addresses Skype for Business Performance - 09/21/2017
Mocana Verifies Integration with IoT Platforms - 09/21/2017
Uboss Offers SIMs for BroadSoft Integration - 09/21/2017
Twilio Studio Visualizes Customized App Creation - 09/21/2017
Phonism Helps TeleVoIPs Expedite Mitel Provisioning - 09/21/2017
Why UX is Critical to Software Monetization - 09/19/2017
Comcast Business Unveils SDN Platform Plans - 09/19/2017
Masergy Gets PCI Compliance Certification - 09/19/2017
ONF Completes Merger, Says What's Next - 09/18/2017
GSMA: North America Will Lead 5G - 09/18/2017
How Liquid Spectrum Enables Service Continuity - 09/18/2017
Oklahoma Officials Decline Fox's Request for Texts - 09/18/2017
BenchmarkPortal Joins NICE inContact CXexchange Markplace - 09/18/2017
Dell EMC Highlights Telcos Using DSS 9000 - 09/15/2017
Gartner Identifies UCaaS Leaders, Challengers, Others - 09/15/2017
nFusz Releases New Video CRM Version - 09/15/2017
Nokia 3 to Get Nougat Update Soon - 09/15/2017
Telefonica, Nokia to Test Cellular Technology - 09/15/2017
Nokia, ZTE Supply Base Stations to BSNL - 09/15/2017
Intelisys, Momentum Telecom Form Partnership - 09/15/2017
NICE Powers Texas Text-to-911 Recording Solution - 09/15/2017
Transition Introduces 10/100/1000 PoE+ SFP Media Converters - 09/15/2017
AT&T Calls 400GbE Test a Success - 09/15/2017
Radisys Stages CORD PoCs at MWC - 09/14/2017
Why Managed Security is an SMB Match - 09/14/2017
Mitel Welcomes New Partners in Germany - 09/14/2017
AI Can Help Meet MiFiD II Requirements - 09/13/2017
ATIS, MEF Introduce Ethernet Automation Spec - 09/13/2017
What New Demands Mean for Optical Transceivers - 09/13/2017
Gemalto Goes Virtual Inside & Out - 09/13/2017
Quenching the Thirst of Streaming, IoT - 09/12/2017
Intermedia Expands UC with AnyMeeting Buy - 09/12/2017
Portugal Telecom Taps AudioCodes - 09/12/2017
Humach Offers Call Center Assessment Capability - 09/12/2017
How to Improve Your Call Center Scheduling - 09/12/2017
Anute Technology Orchestrates Tata's SD-WAN Service - 09/11/2017
Cloud Communications and Computing Delivers Foneo Meetings - 09/11/2017
Why Cold Calling Still Makes Sense - 09/11/2017
Faction Moves Into CoreSite Data Centers - 09/11/2017
IBM Offers Cyber Security Advice, Solutions - 09/11/2017
The Argument for NBASE-T Adoption - 09/11/2017
MAXIMUS Outfits Government Agencies with Virtual Assistants - 09/08/2017
Vapour Cloud's Höllr Powered by WebRTC - 09/08/2017
Vapour Cloud's Höllr Powered by WebRTC - 09/08/2017
TMC, IoT Evolution Announce Product of the Year Award Winners - 09/08/2017
Thanks for the Hospitality - 09/08/2017
Estimated 143M Exposed in Equifax Hack - 09/08/2017
Smart Cities: The Challenges, The Fragmentation, The Lessons Learned - 09/08/2017
A Step-by-Step Guide to Cloud Migration - 09/08/2017
What Does Immelt's Departure Mean for GE, the IIoT? - 09/08/2017
Wi-Fi Analytics Could Make Retailers Most Competitive - 09/08/2017
Yealink Provides Details on Conference Phone - 09/08/2017
Turk Telekom Joins ONF - 09/08/2017
Huawei Could Disrupt the UCaaS Market - 09/08/2017
Juniper Introduces Contrail Security - 09/07/2017
Netgear ReadyNas Now Available Through Beta Distribution - 09/06/2017
Should Facebook, Google Be Considered Monopolies? - 09/06/2017
Consultant: AI Better than BI for IoT - 09/06/2017
The Time is Now for SD-WAN - 09/06/2017
Frozen Mountain, Xirsys Partner on WebRTC - 09/06/2017
Teleperformance is Hiring 500 CX Reps - 09/06/2017
LTE, 5G to Coexist Through 2020s - 09/06/2017
Metaswitch: Cellcos Could Disrupt UC Market - 09/05/2017
Telx Telecom Talks Top VoIP Features - 09/05/2017
Persistence Assesses the Multi-service Gateway Market - 09/05/2017
Bright Pattern Enhances SaaS Contact Center Solution - 09/05/2017
Bright Pattern Enhances SaaS Contact Center Solution - 09/03/2017
Wireless Carrier Promotes Disaster Relief Effort - 09/02/2017
Comcast Business Expands DOCSIS 3.1 Deployment - 09/02/2017
Technavio: VoIP Services CAGR Approaches 10 Percent - 09/01/2017
How to Keep Improving Customer Satisfaction - 09/01/2017
How to Create a Great Telemarketer - 09/01/2017

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