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Paula Bernier Info

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Executive Editor, TMC
Paula Bernier is Executive Editor at TMC where she writes, edits and manages editorial content for INTERNET TELEPHONY, CUSTOMER and IoT Evolution magazine. She's also a regular contributor to TMCnet. Bernier was formerly editor in chief of xchange magazine, where she worked for more than 11 years. She’s also acted as a senior writer for Inter@ctive Week. Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director. Bernier also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.

Latest Articles

Dialogic Talks Real-Time Communications in Action - 07/25/2016
NFV Essentials Week in Review: AT&T, Juniper, Orange, Saudi Telecom - 07/23/2016
Cloud Security Resource Week in Review: AT&T, Barracuda, Docker - 07/23/2016
Cloud-Based Leader Box Taps RingCentral - 07/21/2016
Docker Cloud Back Up After Outage - 07/21/2016
Why Companies Are Hitting the 'On' Button with Recording - 07/21/2016
Lifesize CEO: Reinvented Company Seeing Strong Customer Traction - 07/21/2016
Why Your Company Needs PBX with IVR & Data Redundancy - 07/21/2016
Don't Forget the Strategy in Content Marketing Strategy - 07/21/2016
Businesses Can Benefit from Pokemon Go - 07/20/2016
Content Marketing & The Value of a Good Story - 07/20/2016
Ciena CEO: There's Still Plenty of Room for ICT to Improve Our Country - 07/20/2016
Voice4Net: 2017 Could See Real-Time Applications Tipping Point - 07/20/2016
Frozen Mountain's Venema Emphasizes the Importance of Compatibility - 07/20/2016
Temasys Offers Insight on Real-Time Web Solutions - 07/20/2016
Reports Indicate Brisk Service Provider Spending on NFV - 07/20/2016
DialogTech Introduces Machine Learning-Based Lead Qualification - 07/20/2016
How to Use Content Marketing to Better Connect with Customers - 07/19/2016
Aspect Software Wins the Business of Kobie Marketing - 07/19/2016
Digium Announces Agenda for September's AstriCon in Arizona - 07/19/2016
NFV Essentials Week in Review: HPE, OpenCloud, Mirantis, TelePacific - 07/16/2016
Cloud Security Resource Week in Review: Cisco, Cycubix, SureCloud - 07/16/2016
Telecom Signaling Week in Review: AT&T, Facebook, Vodafone, ZTE - 07/16/2016
ReachLocal Enhances Lead Generation/Marketing Automation Solution - 07/15/2016
Sionic's Payment & Loyalty App for Small Businesses to Tap into iBeacon - 07/15/2016
Stamplay Leader Helps Deconstruct the API Landscape - 07/14/2016
Agora.io's Byrd Calls for APIs - 07/14/2016
Temasys Trio Readies for All About the API Event - 07/14/2016
Cisco Addresses Security with a Handful of Holistic Solutions - 07/14/2016
B2 Group CEO Addresses the API from All Angles - 07/13/2016
Zang's Petramala to Keynote at All About the API - 07/13/2016
AxiaTP Engineer Discusses the Power of the API - 07/13/2016
How and Why to Influence the Influencers - 07/13/2016
Why Network Operators Are Revisiting RCS - 07/12/2016
VoIP Innovations Provides Best Practices for VoIP Security, Quality Control - 07/12/2016
Studies Point to UC&C Growth; Author Notes VoIP Monitoring Benefits - 07/12/2016
AT&T Opines on the Four Key Attributes of a Successful UC Deployment - 07/12/2016
Best-of-Breed Strategy Wins as Siri Overtakes Mitel in Polycom Bid - 07/11/2016
Telecom Signaling Week in Review: Ericsson, KT, Verizon, Vodafone - 07/09/2016
Cloud Security Resource Week in Review: Aruba, CloudJumper, Dell Security - 07/09/2016
NFV Essentials Week in Review: Ericsson, Huawei, Nokia - 07/09/2016
SmartRG Launches Solutions for vCPE Management - 07/08/2016
What's New in Container Security - 07/08/2016
Temasys to Play Central Role at All About the API, Real Time Web Solutions Events - 07/08/2016
BenchmarkPortal CEO Talks Value of Analysis, Benchmarking - 07/07/2016
Orecx Adds REST API for Even More Flexibility - 07/07/2016
Akana's Goldsmith Cuts Through the API Blather - 07/07/2016
ShoreTel's Knight Tells Story of Transformation - 07/06/2016
How to Shore Up the World's Subsea Cables - 07/06/2016
Mobility is Changing the Definition of Workplace Environments - 07/06/2016
Jacada Bridges the Contact Center-Website Divide - 07/06/2016
CareerPath Helps Professionals Fill the Security Gap - 07/06/2016
Panasonic Avionics Implements More Efficient Content Uploading Processes - 07/06/2016
Wheelings & Dealings: Australian MSP BigAir Buys CyberHound - 07/06/2016
Cerber Ransomware Attack Targets Broad Base of Office 365 Users - 07/05/2016
How to Avoid Being the Victim of Phishing - 07/05/2016
EvolveIP Reveals Contact Center Survey Results, Talks Cloud - 07/05/2016
Knoah Solutions Goes Near-Shore, Ensures Agent Optimization - 07/05/2016
Jabra: We're More Than a Headset Company - 07/05/2016
Mediu Practice Helps Businesses Get Strategic With Customer Service - 07/05/2016
BroadSoft Provides Update on Transera Offering, Integration - 07/05/2016
Cloud Security Resource Week in Review: Amazon, CSA, Facebook, Microsoft - 07/02/2016
NFV Essentials Week in Review: AWS, NEC, Red Hat, Telefonica - 07/02/2016
Why the Time is Now for Personalization in Marketing - 07/01/2016
BroadSoft Provides Update on Transera Offering, Integration - 07/01/2016
HappyFox Announces Facebook Messenger Integration - 07/01/2016
Lionbridge Talks Translation - 07/01/2016
LivePerson Tells Story of Enabling Continuity of Customer Experience - 07/01/2016
8x8 Offers Updates on its DXI, QSC Offerings, Analytics Roadmap - 07/01/2016
ThinQ Brings Least Cost Routing to Toll-Free Numbers - 07/01/2016
CallMiner Revs Up Its Engine, Helps CX Industry Learn & Share - 06/30/2016
Etech Helps Customers Take Action, Better Address Quality - 06/30/2016
3CLogic CCO Discusses the Importance of APIs, Integration - 06/30/2016
CEO Explains Why Kandy is Better Than Twilio - 06/30/2016
Midokura Announces Certification with Red Hat, Integration with Mirantis - 06/29/2016
Apcera Says New Platform is Best for Enterprise Users of Containers - 06/29/2016
Container Firm Rancher Labs Extends Supports, Gets New Funding - 06/29/2016
3 Leading Chemical, Entertainment, and Retail Firms Pick SAP for Human Capital Management - 06/29/2016
Wheelings & Dealings: Red Hat Picks Up API Management Company - 06/29/2016
Microsoft Enterprise Cloud Alliance Welcomes Automated Intelligence - 06/28/2016
Cisco to Buy API Outfit CloudLock - 06/28/2016
What We Need for SDDCs to Meet Their Promise - 06/28/2016
The Benefits of Carrier Ethernet 2.0, E-Access - 06/28/2016
Google Partners with RingCentral to Bring RTC to Apps - 06/28/2016
Robin Systems Aims to Help Extend Containers to Data-Heavy Applications - 06/28/2016
Voxbone Opens The Workshop - 06/27/2016
NFV Essentials Week in Review: CALLUP, Docker, Sandvine, SDNLAB - 06/25/2016
Cloud Security Resource Week in Review: OneLogin, Trend Micro, Uber - 06/25/2016
Why LinkedIn Is Important to CRM, More Strategic Selling - 06/24/2016
Best Practices for Customer Support Reporting - 06/24/2016
Former Infosys, IGate Leader to Head Up Xerox BPO Company - 06/24/2016
Avaya Stages Breeze Hackathon, Intros Oceana Solution to Emphasize New Posture - 06/23/2016
Calabrio, Five9 Announce Integration, Cross Selling Partnership - 06/22/2016
Container Pioneer Integrates Orchestration in Docker Engine 1.12 - 06/22/2016
Sysdig Intros Container Monitoring for On-Premises Use - 06/21/2016
JFrog Introduces Pre-Production Software Visibility Tool - 06/21/2016
New Survey Shows Need for Persistent Storage in Container Environments - 06/21/2016
NetApp SolidFire Officially Announces Docker Volume Plug-In - 06/21/2016
Docker CEO Provides Update on Growth - 06/21/2016
Platform9 Offers Kubernetes Orchestration as a Managed Service - 06/21/2016
Docker Opens Beta, Intros AWS, Azure Solutions - 06/21/2016
Container Pioneer Integrates Orchestration in Docker Engine 1.12 - 06/21/2016
Container Pioneer Integrates Orchestration in Docker Engine 1.12 - 06/20/2016
Why the Time is Now for IoT Security - 06/20/2016
IoT Platform Player Consolidation Continues - 06/20/2016
The Future is Now: Altair Offers Power-Efficient IoT LTE Solutions Today - 06/20/2016
Vodafone-Connected 3B Medical Solution Helps Patients Rest Easy - 06/20/2016
Survey Reveals New Data about IoT Thinking & Implementations - 06/20/2016
ontainer Pioneer Integrates Orchestration in Docker Engine 1.12 - 06/20/2016
NetApp SolidFire Officially Announces Docker Volume Plug-In - 06/20/2016
Platform9 Offers Kubernetes Orchestration as a Managed Service - 06/20/2016
Cloud Security Resource Week in Review: Bitglass, CloudLock CyberLab, EfficientIP - 06/18/2016
NFV Essentials Week in Review: ABI Research, Mirantis, PLUMgrid, Ericsson 5G Plugins - 06/18/2016
Skype for Business Week in Review: Digium, LinkedIn, Microsoft, Toshiba - 06/18/2016
Call Recording - 06/17/2016
Workato Brings Enterprise Apps Together - 06/17/2016
Customer Service & the Internet of Things: How APIs, Speech Recognition Are Taking Things to the Next Level - 06/17/2016
The Human Touch - 06/17/2016
Toshiba Responds to the Mobile Movement with Free Client Software - 06/16/2016
SugarCRM, VMware Join the IBM Cloud - 06/16/2016
IoT Devices & Related Mobile Apps Need to Map, Deliver Ease of Use - 06/15/2016
How GRC Solutions Can Help Address Cloud Compliance Concerns - 06/15/2016
New Study Discusses the Risks of Connected Third-Party Apps - 06/14/2016
Why Cloud Platforms Are Good in a Crisis - 06/14/2016
Security Focus Should Be on Data, Not Just Perimeter - 06/14/2016
Microsoft to Buy LinkedIn - 06/13/2016
NFV Essentials Week in Review: Radisys, VMware, ZTE - 06/13/2016
Cloud Security Resource Week in Review: APWG, Cloud Constellation, NSFOCUS, FedRAMP - 06/11/2016
Lync Migration Week in Review: Cobweb, RingCentral, Sonus, Voxbone - 06/11/2016
Govolution, Ytel Partner on Cloud-Based Contact Center Payments - 06/09/2016
NSFOCUS Unveils Global Cloud Security Platform, Initiate Focus on DDoS - 06/09/2016
Starman Taps Nokia for 10G EPON Deployment - 06/09/2016
Mitel Tops Branham300 List - 06/08/2016
Nokia Launches Fourth IoT Open Innovation Challenge - 06/08/2016
More Companies Join, Offer Certified Solutions via the VMware Ready NFV Program - 06/08/2016
Subsea Networks: There's More Than Fish and Plankton Down There - 06/07/2016
New Sacramento Kings Facility Crowned Most High Tech Stadium Ever - 06/07/2016
Salesforce to Buy Ecommerce Platform Provider Demandware for $2.8B - 06/06/2016
Silver Peak SD-WAN Solution Gains VMware Ready Status for NFV - 06/06/2016
NFV Essentials Week in Review: Cavium, Spirent, Optus Cloud, Trend Micro - 06/04/2016
Why You Might Want to Consider a Cloud-Based Phone Solution - 06/04/2016
API Pioneer Twilio Files for IPO - 06/03/2016
Which Virtualization Platforms Are Actually Carrier-Ready? - 06/03/2016
Cloud Security Resource Week in Review: A10, BakerHostetler, Black Duck, Flashpoint - 06/03/2016
How to Address Business VoIP Security - 06/02/2016
Visual IVR: What It Is, and How It Can Help Monetize LTE Networks - 06/02/2016
Revisiting Facebook's Open Compute Project Effort - 06/02/2016
Ciena Blue Planet Orchestrates Multivendor NFV Service Chaining - 06/02/2016
How Much of the Network Will Be Virtualized, And What Will It Run On? - 06/02/2016
Chatbots - Ready to Take Over the World? - 06/02/2016
Hortonworks Unveils Big Data Solutions with Greater Scale - 06/01/2016
Network Briefs - 06/01/2016
Wheeler Offers Update on Spectrum Policy - 06/01/2016
Wireless Briefs - 06/01/2016
Security Briefs - 06/01/2016
How ComResource & Its Customers are Benefitting from Patton's SBCs - 06/01/2016
Video Briefs - 06/01/2016
Developer & Open Source Briefs - 06/01/2016
Enterprise Briefs - 06/01/2016
Channel Briefs - 06/01/2016
Nectar Channel Leader Talks Training, International Strategy - 06/01/2016
ServiceNow Buys BrightPoint Security - 06/01/2016
Google Wins API Lawsuit Against Oracle - 06/01/2016
Spirent Unveils Temeva Test Platform - 05/31/2016
New Zealand CSP Chorus Extends Relationship with Nokia - 05/31/2016
Lync Migration Week in Review: AudioCodes, RingCentral, Sonus, Xura - 05/28/2016
Cloud Security Resource Week in Review: Dell, Cyber Security U.S. Federal Perspective, DDoS for Hire - 05/28/2016
NFV Essentials Week in Review: Edgewater, OSM MANO Release 0, Telco Systems, Metaswitch - 05/28/2016
CIO Survey: Cisco Drops to No. 2 Key Enterprise Infrastructure Supplier - 05/27/2016
Accedian Rolls Out New Release of Network Performance Tool - 05/26/2016
How VoIP Can Help You Appear Larger - 05/25/2016
Mtextbox Launches Managed IT Services Offering - 05/24/2016
Enterprises Look to Web-Scale IT - 05/24/2016
Teridion Helps Keep Applications, Networks Up & Running - 05/24/2016
SDN Moving Forward Despite 'Still Done Nothing' Joke - 05/24/2016
Workforce Optimization - 05/23/2016
German Researchers Claim World Record in Terrestrial Radio Transmission - 05/23/2016
Otel: VoIP is Awesome, But Misunderstood - 05/23/2016
Twitter Broadens Customer Service Play; Facebook to Bring Ads to Messenger - 05/23/2016
NFV Essentials Week in Review: Brocade, CableLabs, Telefonica - 05/21/2016
Cloud Security Resource Week in Review: Awareness, LinkedIn, Soha - 05/21/2016
Lync Migration Week in Review: LAN2LAN, QX Boost, Riverbed - 05/21/2016
Metaswitch CTO: There May Be Value in Leveraging ARM, Intelligent NIC Technologies for NFV - 05/20/2016
CSPs Partner with Metaswitch & Telax to Deliver Contact Center Solutions - 05/19/2016
Analyst Urges CSPs to Think More Broadly, Consider Value of Voice - 05/18/2016
Metaswitch Intros Cloud Service, Prepackaged VNFs, Much More - 05/18/2016
New Workato Release Offers New App Integration, Cross-App Analytics, Lifecycle Support - 05/17/2016
Metaswitch CEO Offers NFV Reality Check, Says Voice Becoming 'Hip Again' - 05/17/2016
Metaswitch Aims to Get Real About New Business Models - 05/17/2016
New Workato Release Offers New App Integration, Cross-App Analytics, Lifecycle Support - 05/17/2016
Riverbed Improves Ease of Use, Scalability & Support for SteelCentral - 05/17/2016
VanillaSoft Helps Keep Inside Sales Simple - 05/17/2016
Direct Marketing Firm Taps Aspect for Cloud-Based Customer Service Solution - 05/16/2016
Nokia Bell Labs Demonstrates 10Gbps Symmetrical Bandwidth on HFC Networks - 05/16/2016
ServiceNow Forecasts $4B Revenue by 2020 - 05/16/2016
Apigee Edge API Solution on AWS Sees a Flood of Interest - 05/16/2016
Foursome Contributes Code to Apache Milagro for Internet Security Framework - 05/16/2016
NFV Essentials Week in Review: Italtel, NEC, ONUG, Singtel - 05/14/2016
Cloud Security Resource Week in Review: AT&T, High-Tech Bridge, IBM, Tripwire - 05/14/2016
Corsa Introduces Virtualized Hardware Solution with Ease of Access - 05/12/2016

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