TMCnet.com Articles & Columns

ARTICLES & COLUMNS

Last Updated: 11:55 AM EST - Sep 30, 2023

TMCnet.com publishes original, technology-oriented articles and columns written by industry experts and TMC's own editors.

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20% of American Households Now Have a Smart Video Doorbell

9/29/2023 4:49:00 PM

New research from Parks Associates highlights growth in video devices for households' convenience and for securing safety alike.

Big Data and Personalized Learning: Tailoring Employee Development Plans

9/29/2023 3:56:06 PM

In today's dynamic and competitive business landscape, investing in employee development is not just a matter of choice; it's a necessity. Organizations th…

Unleashing Creativity: Online Logo Design Enhanced by AI

9/29/2023 3:49:04 PM

In the digital age, a strong online presence is crucial for businesses of all sizes. One of the key elements in establishing a brand's identity is its logo…

US Adults Express Concern Around Accuracy When it Comes to AI in the Workplace

9/29/2023 3:13:21 PM

Only 35% of adults are comfortable with integrating AI tools into their work or school because of concerns about its accuracy.

Younger 'Digital Native' Workers Drive Changes to the Digital Employee Experience

9/29/2023 2:56:43 PM

Millennials and Gen Z employees have the highest technology and digital experience expectations in the workplace.

Customers Believe Companies Are Making Them Work Too Hard

9/29/2023 2:50:57 PM

According to the inaugural J.D. Power U.S. Cross-Industry Customer Service Experience Study, the average consumer is spending 18.10 minutes every time they…

Aware of the Benefits, Aware of the Future: floLIVE and Qualcomm Collab to Enhance Global Connectivity on Qualcomm Aware Platform

9/29/2023 2:47:58 PM

floLIVE, with a mission to make lives easier, has joined forces with Qualcomm Technologies Inc.

Simplifying IoT Cellular Data

9/29/2023 1:50:35 PM

The emergence of centralized and customizable IoT data management is a game-changer for modern IoT data users, enabling scalability.

Bandwidth, Google and Cognigy Shake Up Contact Center AI

9/29/2023 1:34:02 PM

Bandwidth announced a partnership with Google and Cognigy to launch AIBridge, which enables enterprises to easily deploy voice-based artificial intelligenc…

Kterio and eSentire Team Up to Protect Critical Infrastructure from Cyber Threats

9/29/2023 12:23:03 PM

Combined, eSentire and Kterio are positioned to deliver a 24/7 full-scale solution to support teams in charge of critical infrastructure firms.

Red Hat and Intel Deliver Smarter Solutions for Industrial Environments

9/29/2023 11:52:56 AM

Courtesy of Red Hat and Intel, manufacturers will now have access to a new industrial edge platform that helps build smarter, software-defined factories.

GoSecure Signs on as a Silver Sponsor for MSP Expo 2024, Part of the #TECHSUPERSHOW

9/29/2023 10:41:35 AM

Leading Communications and Technology Event Returns to Florida for the 24th Consecutive Year.

New AI-Enhanced Customer Experience and Relationship Solution by Genesys and Salesforce

9/28/2023 5:09:32 PM

Using CX Cloud from Genesys and Salesforce allows companies to enhance customer personalization while relieving the IT and analyst teams of development wor…

Lighting the Path: What the Completion of Bluetooth NLC Means for IoT

9/28/2023 3:30:49 PM

The new Bluetooth Networked Lighting Control (NLC) has arrived, according to the Bluetooth Special Interest Group (SIG).

Eaton Unveils New Software Suite Revolutionizing Data Center Operations

9/28/2023 3:17:54 PM

Eaton's new platform empowers operators to meet the demands of the digital age and focus on advancing sustainability goals while ensuring great operational…

MiaRec Enhances Conversational Intelligence with Generative AI

9/28/2023 3:14:47 PM

MiaRec's Auto QA empowers businesses to extract maximum value from their customer interactions.

Gaichu Managed Services and Overwatch by High Wire Networks Bring Advanced Cybersecurity Solutions to US

9/28/2023 2:56:08 PM

Gaichu Managed Services is bringing 24/7 monitoring and rapid response capabilities to SMBs through a partnership with High Wire Networks' Overwatch Manage…

AI Won't Replace Human Agents, But Agents Need to Adapt to Working with AI

9/28/2023 2:26:40 PM

A recent analysis released by workforce management company Calabrio highlighted the essential role of hybrid and remote contact center agents, the expected…

Patton Acquires Tone Commander, Strengthens Secure Communication Solutions

9/28/2023 2:01:02 PM

Patton, a provider of VoIP and mission-critical communication solutions, has announced its acquisition of Tone Commander

Hybrid or In-Person Work Over the Next Decade? New Data Points to the Former

9/28/2023 1:10:47 PM

A new Future of Work study from Omdia concludes that, while working in person has its value, a vast percentage of companies' employees favor hybridity.

Stamus Networks Expands Reach Through Ayscom Reseller Pact

9/28/2023 12:56:24 PM

Stamus Networks expanded its reach to Spain and Portugal through a reseller agreement with Ayscom.

NETSCOUT Shields Customers with Automated, ML-Driven Mitigation

9/28/2023 12:49:20 PM

Adaptive DDoS Protection is a security solution that continuously examines network traffic in real-time to help thwart evolving dynamic DDoS attacks.

Business Unveiled: Strategies for Sustainable Growth

9/28/2023 12:29:26 PM

In this primer on business expansion methods, we have analyzed seven fundamental approaches that can help your business expand. We'll examine the long-term…

MTN Group Awards Eseye a Multi-Year IoT Connectivity Contract for Africa

9/28/2023 11:53:17 AM

Africa's MTN Group has awarded Eseye with a multi-year agreement for its next-gen IoT connectivity solutions.

Phishing bank scams in Australia: How to protect your business

9/28/2023 11:05:30 AM

Financial phishing scams, a prevalent form of bank scams in Australia, have plagued Australians for years, leading to significant financial and emotional d…

Automating Business Processes with Salesforce

9/28/2023 10:58:00 AM

When meeting project deadlines becomes tight, you need to save time, effort, and money. For this reason and more, automation for the tech industry is takin…

Cisco Joins ITEXPO 2024, the #TECHSUPERSHOW, with a Keynote Presentation to Provide Invaluable Insight

9/28/2023 10:57:25 AM

Aruna Ravichandran, SVP & Chief Marketing & Customer Officer, Webex by Cisco, will speak to thousands of attendees at the Florida event.

EDR: The Missing Piece in Your Security Puzzle

9/28/2023 10:47:26 AM

Endpoint Detection and Response (EDR) is a cybersecurity technology that continuously monitors and responds to various threats to an organization's network…

What Is SAST and How It Can Help DevSecOps Adoption

9/28/2023 10:42:50 AM

With the rise of cyber-attacks and high-profile data breaches, companies are increasingly recognizing the need to integrate security into every phase of th…

Traditional Call Quality Assurance Programs are Ineffective at Improving CSAT

9/27/2023 5:55:40 PM

Research conducted by SQM Group found that only 19 percent of call center managers strongly agree that their call center's quality assurance program helps …

Infosys and NVIDIA Expand Partnership for 'AI First' Offerings

9/27/2023 5:52:44 PM

Digital services and consulting company Infosys recently announced a partnership with NVIDIA.

Egnyte and Microsoft Reinforce Commitment to Hybrid Work with Collaboration Upgrades

9/27/2023 4:38:00 PM

Egnyte strengthened its relationship with Microsoft to provide customers with additional real-time document collaboration and sharing features through Micr…

The ROI on AI: New Survey Reveals Organizations' Investment Priorities in Intelligent Automation

9/27/2023 4:08:52 PM

According to a report on AI and intelligent automation investments, ABBYY concluded that greater ROIs cementing customer values, signaling other enterprise…

Critical Protection for Complex IoT Applications: Secure-by-Design, from Telit Cinterion

9/27/2023 4:00:41 PM

Telit Cinterion, a global enabler of the intelligent edge, announced its Secure-by-Design products and services offering earlier this afternoon.

Data and IT Leaders Leverage Hyperscale Data and AI/ML for Strategic Gains

9/27/2023 2:57:28 PM

Ocient wanted to dive into how IT experts are handling challenges in data management and processing (especially through hyperscaling) in a recent report.

Sternum's IoT Defense Shines with UL Solutions' Diamond Level Qualification in Security

9/27/2023 1:04:03 PM

Sternum IoT's platform has earned the coveted UL Solutions' Diamond Level Qualification for high-level IoT cybersecurity.

Patton's Acquires Tone Commander, Strengthens Secure Communication Solutions

9/27/2023 12:50:03 PM

Patton, a provider of VoIP and mission-critical communication solutions, has announced its acquisition of Tone Commander.

More Enterprises Turn to CCaaS to Deliver Better Customer Interactions

9/27/2023 12:43:18 PM

Many enterprises are turning to automation and the cloud to address a growing number of customer interactions efficiently and with the agility to adapt to …

2talk LLC Awarded a 2023 INTERNET TELEPHONY Hosted VoIP Excellence Award

9/27/2023 11:38:51 AM

2talk announced today it has been named an INTERNET TELEPHONY Hosted VoIP Excellence Award winner for 2023.

Snom Americas Awarded a 2023 INTERNET TELEPHONY Hosted VoIP Excellence Award

9/27/2023 11:35:24 AM

Snom Americas announced today that they have been named an INTERNET TELEPHONY Hosted VoIP Excellence Award winner for 2023.

Wildix Awarded a 2023 INTERNET TELEPHONY Hosted VoIP Excellence Award

9/27/2023 11:31:22 AM

Wildix announced today that they have been named an INTERNET TELEPHONY Hosted VoIP Excellence Award winner for 2023.

Marymount Manhattan College Invests $3.5 Million to Bolster Cybersecurity

9/27/2023 11:28:57 AM

Marymount Manhattan College Invests $3.5 Million to Bolster Cybersecurity

Soracom Announces New Plan-US for IoT in Partnership with UScellular

9/27/2023 10:47:50 AM

Soracom's new Plan-US offers nationwide, multicarrier 4G, 5G, LTE-M and NB-IoT data, and is made possible via Soracom's partnership with UScellular.

Balancing Act: Juggling Academics, Social Life, and Self-Care

9/27/2023 10:42:49 AM

In today's fast-paced world, students are often caught in a whirlwind of responsibilities and expectations that can be overwhelming. The pressure to excel …

Data Meets Edge AI through Lenovo's Vision for Next-Generation Intelligence

9/27/2023 10:39:46 AM

Lenovo, a global technology company, announced new edge AI solutions and services that aim to simplify AI deployment and accelerate intelligent transformat…

10 Great Technologies For The Future To Invest In Now

9/27/2023 10:35:56 AM

The quest for future-proof investments becomes increasingly crucial in a world driven by technological advancements. As we stand on the cusp of a transform…

Cloud Range Introduces Range365, Next Gen Cyber Defense Training and Testing

9/27/2023 10:33:34 AM

With the power of the cloud, Range365 makes it possible for organizations to create their own virtual cyber ranges.

3 New Technologies To Keep An Eye On

9/27/2023 10:30:51 AM

A lot is happening in the world of technology these days. Our society is continuously becoming more digitised, and technologies play a growing role in our …

The benefits of Salesforce phone system integration

9/27/2023 10:26:15 AM

Salesforce, the global leader in CRM solutions, provides various software options to assist companies in effectively managing their customer relationships.…

Tech Up Your Brand Image: Building a Strong Reputation Through Innovative Strategies

9/27/2023 10:22:23 AM

In today's world, where customer relationships and brand reputation are crucial, building an effective strategy for a positive image and online reputation …

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