Clarus Systems Gains ClarusIPC Plus+ Certified Smart Link Integration for HP Software

Clarus Systems (News - Alert), a provider of integrated voice service management and testing solutions for IP Communication deployments, today announced that ClarusIPC Plus+ has been certified as a Smart Link Integration (SLI) for HP Network Node Manager i (NNMi)-series software.

 

According to the company, ClarusIPC Plus+ SLI for HP NNMi maximizes Cisco (News - Alert) IP Telephony performance by monitoring end-user calls for problems such as call setup failures, poor voice quality, fraud or incorrect routing. When encountered, SNMP traps are forwarded to HP Network Node Manager i automatically creating actionable incidents.

 

The Smart Link Integration (SLI) links ClarusIPC Plus+ application with HP products and extends the management capabilities of HP software. As a certified SLI, ClarusIPC Plus+ meets or exceeds HP’s minimal requirements.

 

ClarusIPC Plus+ behaves consistently with HP style guidelines without interfering with HP software or other partner products. It uses HP integration points in a supported fashion and provides monitoring and control functionality via the application.

 

Network operators can use ClarusIPC Plus+ Help Desk to remotely troubleshoot and diagnose end user phone problems. ClarusIPC Plus+ Performance Dashboard and reports are used to view current system performance, call history and configuration changes. 

The integrated solution allows network operators to check server health conditions such as high CPU, low memory or disk space conditions, service stop or start events. It also allows for configuration changes to Cisco Unified Communications (News - Alert) Manager logical elements such as Route Plan and Routing Devices.

 

“As a dedicated EMAP Gold Partner, Clarus Systems understands the powerful customer benefits that result from being part of such a strong community as HP's,” said Brendan Reidy, president and CEO of Clarus Systems, in a statement. “Our ClarusIPC Plus+ SLI will help HP customers improve service availability and performance of their Cisco Unified Communications Manager.”

 

Jeff Scheaffer, director of Products, Software and Services at HP, said, “Customers can cut costs and maximize system availability by more efficiently managing their Cisco IP Telephony and Unified Communications.”

 

“The combination of HP Network Node Manager and ClarusIPC Plus+ SLI provides IT operations staff visibility of their Cisco IP Telephony and Unified Communications applications and automates identifying problems and speeding repairs,” Scheaffer added.