Global Telecommunications Service Providers Choosing Amdocs to Support Prepaid Operations

By Anil Sharma, TMCnet Contributor

Amdocs, a provider of customer experience systems, claimed that service providers around the world are choosing the company to support their prepaid operations.

Officials with Amdocs (News - Alert) said that in 2010, the company’s prepaid solutions were selected by service providers of all sizes in North America, Asia and Europe, to support a total of nearly 100 million prepaid subscribers.

Among the projects deployed was a six-month rollout to support the launch of new, pay-in-advance entrant Mobilicity in Canada, which was delivered in a managed services model.

"In order to offer pay-in-advance services, you have to be able to rate every single voice or data event in real-time. The Amdocs system does that really well. Since the launch of Mobilicity's operations in May, not a single event was lost!" said Dave Dobbin, president and chief executive officer of Mobilicity at an event for global media held in September.

Company officials said that Amdocs offers advanced real-time charging capabilities for the creation of sophisticated offers that bundle services and prepaid/postpaid payment channels.

Amdocs is also helping prepaid MVNOs (mobile virtual network operators) to quickly launch operations and localize services to offer a personalized experience to their different market segments, as new regulations open markets around the world to MVNO entrants.

According to company officials, in October, Amdocs announced a new prepaid charging and top-up solution in partnership with Vesta.

Most of today's prepaid offerings focus on providing real-time charging and replenishment capabilities. The new solution extends beyond that to help service providers improve the experience for their prepaid customers. It does so by enabling them to offer convenient top-up channels, coupled with innovative pricing schemes, such as hybrid prepaid postpaid models.

Anil Sharma is a contributing editor for TMCnet. To read more of his articles, please visit his columnist page.

Edited by Tammy Wolf

(source: http://telecommunications.tmcnet.com/topics/telecommunications/articles/118277-global-telecommunications-service-providers-choosing-amdocs-support-prepaid.htm)

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