Intelestream Receives 2010 CRM Excellence Award for Online CRM Products

By Susan J. Campbell, TMCnet Contributing Editor

Online CRM provider Intelestream is proud to announce that they have been recognized by TMC's (News - Alert) Customer Interaction Solutions Magazine with the CRM Excellence Award. According to Intelestream officials, this award demonstrates the impact the company has made in customer relationship management-related products and services.

"Intelestream is honored to be chosen for the 2010 CRM Excellence Award from Customer Interaction Solutions Magazine," said Stafford McKay, Jr. Director of Marketing for Intelestream.

"The award is a testament to the hard work our team dedicates towards exceeding industry standards in Customer Relationship Management related products and services," Stafford added.

CRM Excellence Awards rely on industry data that demonstrate the improvements that the winner's products have made in a client's business. Companies chosen for this award are selected based on their product or service's ability to help extend and expand the customer relationship to become all encompassing to cover the entire enterprise and lifetime of the customer.

"The Eleventh Annual CRM Excellence Awards has recognized Intelestream for being a true CRM partner to its customers and clients," said Rich Tehrani (News - Alert), CEO, TMC. "Intelestream has demonstrated to the editors of Customer Interaction Solutions that intelecrm improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers."

Customer Interaction Solutions has been the premier publication in the CRM, contact center and teleservices industries since 1982. The recognition afforded Intelestream is a testament to the company's dedication to delivering powerful solutions to customers that will empower them to achieve measurable benefits.

"As the award is related to a real client case study, it further establishes that intelecrm, our online CRM application, is the smart choice when it comes to proven ROI on salesforce automation," McKay said.

"We aim to be nothing short of the very best in CRM as we continue to develop our technology and consulting methodologies," he added.

While the overall global economy is improving, there are still industry challenges that are prevalent, tasking companies to develop strategies that prioritize the customer and focus on solutions that meet needs and scale according to company growth and changes. Intelestream has demonstrated the ability to meet such needs with quality.

(source: http://www.tmcnet.com/channels/online-crm/articles/81305-intelestream-receives-2010-crm-excellence-award-online-crm.htm)