×

TMCnet - The World's Largest Communications and Technology Community
ITEXPO begins in:   New Coverage :  Asterisk  |  Fax Software  |  SIP Phones  |  Small Cells
 

1998 Top 50 Inbound Service Agencies
Category D

Company Name, Location & Total Number of Call Centers

 Phone Number & Fax Number Year Began Telemarketing & Size of Projects Accepted Type of Calling Specialization
1. West TeleServices Corp. - Omaha, NE (11) 800-841-9000 402-573-8952 1986 1,000 hrs. b-to-b 15%; b-to-c 85% outbound 32%; inbound 28%; interactive 40% Financial Services, Telecommunications, Insurance
2. EDS - Plano, TX (32) 800-921-2262 910-822-0904 1985 negotiable b-to-b 33%; b-to-c 67% outbound 17%; inbound 69%; interactive 14% Manufacturing, Communications, Finance/Insurance
3. Syntellect Interactive Services - Roswell, GA (1) 800-347-9907 770-998-6858 1992 no minimum b-to-c 100% interactive 100% Cable, Catalog, Direct Marketing
4. OSC Teleservices - Lubbock, TX (1) 806-747-2474 806-747-5047 1987 negotiable b-to-b 10%; b-to-c 90% inbound 38%; interactive 62% Telecommunications, Consumer Electronics/ Products, Leisure/Travel
5. Boston Communications Group - Woburn, MA (2) 781-692-7000 781-692-6200 1991 15,000 hrs. minimum b-to-b 10%; b-to-c 90% outbound 16%; inbound 57%; interactive 27% Wireless, Telecommunications
6. MATRIXX Marketing Inc.* - Cincinnati, OH (21) 800-MATRIXX 513-723-9030 1988 5,000 hrs. minimum b-to-b 30%; b-to-c 70% outbound 23%; inbound 73%; interactive 4% Customer Service/Tech Support, B-to-B Sales, Direct Response
7. FirstCall Communications, Inc. - Ft. Lauderdale, FL (3) 800-686-0023 954-453-7809 1992 250 hrs. minimum b-to-b 20%; b-to-c 80% outbound 9%; inbound 60%; interactive 31% Financial Services, Telecommunications, Publishing
8. SOFTBANK Services Group* - Buffalo, NY (3) 716-871-6400 716-871-6668 1990 no minimum b-to-b 25%; b-to-c 75% outbound 10%; inbound 85%; interactive 5% Inbound, Oubound, Tech Support
9. TeleSpectrum Worldwide, Inc. - King of Prussia, PA (25) 610-878-7400 610-878-7480 1982 2,000 hrs./mo. b-to-b 20%; b-to-c 80% outbound 85%; inbound 10%; interactive 5% Telecommunications, Financial Services, Insurance
10. ITI Marketing Services, Inc.* - Omaha, NE (24) 402-393-8000 402-392-9444 1986 $50,000 mo. b-to-b 5%; b-to-c 95% outbound 60%; inbound 38%; interactive 2% Communications, Energy, Financial Services
11. TELUS Marketing Services, Inc. - Calgary, AB, Canada (1) 888-867-7587 403-207-2139 1996 5,000 hrs. minimum b-to-b 40%; b-to-c 60% outbound 40%; inbound 5%; interactive 55% Telecommunications, Utilities, Financial Services
12. New Work Station Telemarketing* - São Paulo, Brazil (2) 55-11-3676-1110 55-11-3676-1400 1991 120 hrs. minimum b-to-b 20%; b-to-c 80% outbound 50%; inbound 40%; interactive 10% Credit Cards, Banks, Newspapers
13. Ruppman Marketing Technologies, Inc.* - Peoria, IL (2) 800-RUPPMAN 309-679-4363 1973 2,500 hrs./yr. minimum b-to-b 20%; b-to-c 80% outbound 5%; inbound 90%; interactive 5% Consumer Relations, Technical Assistance, Dealer Referral
14. Alert Communications Co.* - Los Angeles, CA (4) 800-333-7772 213-254-6802 1949 150 hrs. minimum b-to-b 25%; b-to-c 75% outbound 10%; inbound 90% Catalog, Consumer Support, Product Support
15. nTeleCare, Inc. - San Jose, CA (2) 408-362-4200 408-362-2847 1988 500 hrs./wk. minimum b-to-b 25%; b-to-c 75% outbound 5%; inbound 90%; interactive 5% Telecommunications, Billing Inquiry, Customer Referrals
Inbound Category A Category B Category C Category D
Outbound Category A Category B Category C Top 50 Home
Upcoming Events
ITEXPO West 2012
 October 2- 5, 2012
The Austin Convention Center
Austin, Texas
MSPWorld
 The World's Premier Managed Services and Cloud Computing Event
Click for Dates and Locations
Mobility Tech Conference & Expo
 October 3- 5, 2012
The Austin Convention Center
Austin, Texas
Cloud Communications Summit
 October 3- 5, 2012
The Austin Convention Center
Austin, Texas
view more…
Subscribe FREE to all of TMC's monthly magazines. Click here now.