Empirix Announces Availability of the Voice Quality Test Solution, Hammer Edge 2.0

By Nathesh, TMCnet Contributor

Empirix, a provider of service quality assurance solutions for new IP communications, unveiled the Hammer Edge 2.0, a next-generation test solution that measures the effects of varied network traffic on real-time voice and video quality.

Network equipment manufacturers, service providers and large enterprises can gain true visibility into traffic of their network using the testing solution that also emulates the realistic behavior of users and devices required to test elements at the network edge, including border controllers, firewalls and deep packet inspection devices, as well as security and application level gateways. It can be deployed in both secure and unsecure network topologies.

According to the company, along with session border controllers, firewalls and security gateways, Hammer Edge 2.0 now verifies ENUM, e-mail, chat and IM servers, as well as solutions featuring Media Gateway (News - Alert) Control Protocol (MGCP) and high-density voice and video media.

It is imperative for a company to test its video and voice quality to ensure an enhanced customer experience. Recent reports explained that more than 65 percent of customers will disconnect or hang up if they experience poor voice quality in the service they receive. Poor service may also force customers to look into alternative service options. As networks are asked to support more traffic, media, devices and applications to enable today’s multiservice solutions, issues with voice quality will only become worse.

Empirix (News - Alert) claimed that its Hammer Edge was designed to help companies quickly sort and fix network traffic issues even before they reach the end-user.

“With the entrance of new applications and modes of communications, assuring the quality of all new products and services is even more critical to the success of a business,” said Tim Moynihan (News - Alert), vice president of marketing, Enterprise Solutions at Empirix, in a press release. “Organizations need to verify the effect of multi-modal communication on overall QoS – prior to deployment – otherwise it will cost them time, customers and money.”

The company added that the new version of its test solution runs on Advanced Telecommunications Computing Architecture (ATCA) platform, a standard defined for high performance devices and networks, in multi-blade configurations.

(source: http://voice-quality.tmcnet.com/topics/voice-quality/articles/115395-empirix-announces-availability-the-voice-quality-test-solution.htm)