CounterPath Solutions (News - Alert) provides VoIP and Video over IP SIP softphones, and has seen its market presence grow for the past year or more. Part of the company’s growth has been due to its early focus on SIP (Session Initiation Protocol (News - Alert)), which has since become widely adopted across the industry. Having already worked the bugs out of eyeBeam, its SIP-based softphone, CounterPath is able to certify interoperability with infrastructure and application vendors.

 

Early adoption and adherence to SIP standards allowed CounterPath to proven interoperability with a variety of systems vendors like Siemens (News - Alert), Alcatel, Lucent, Nortel, and Cisco, and it has now announced successful testing between eyeBeam 1.5 and the BroadWorks platform from BroadSoft. BroadSoft’s (News - Alert) voice and multimedia applications and incorporate advanced features that allow service providers to roll out new services, increase revenue, and retain a high level of customer satisfaction.

 

This latest collaborative effort will provide added flexibility to service providers, knowing their customers will have the benefit of seamless, high-quality audio and video calls, conference calls, and call transfers with the combination of CounterPath and BroadSoft.

 

The eyeBeam 1.5 softphone — which is can be branded by the service provider —combines voice, video, IM, and presence, thus offering all the key features customers expect from their telephony devices today. Combined with the BroadWorks VoIP application platform, mobile and wireline carriers alike can combine the scalability, open architecture, and proven reliability required by the world’s most discriminating businesses and consumers, while offering them the power of integrated SIP-based communications.

 

“Our customers are consistently seeking a simplified infrastructure that helps reduce operating costs yet provides more feature rich applications, greater flexibility, and a secure and robust communications environment,” said Donovan Jones, president and COO of CounterPath.  “This partnership is yet another indicator of how the community of hardware manufacturers and software vendors are coming together to give our customers choice.”

 

The testing on the BroadWorks platform included interoperability trials with the Application Server, Network Server, Media Server and ComPilot Call Manager, all of were validated.

 

“By conducting interoperability testing with innovative companies like CounterPath, who are members of our BroadSoft Access Partner program, we are able to enhance and strengthen our portfolio of SIP-based voice solutions, thereby giving our customers a wider range of choice and flexibility when architecting their VoIP solution suites,” said Geoffrey K. Hicks, vice president of operations for BroadSoft.