December 11, 2007
NICE Receives Multi-million Dollar Order to Improve VoIP Environment
By Stefania Viscusi, TMCnet Assistant Editor
NICE Systems ( News - Alert) Inc., a provider of solutions and services that enable insightful and proactive action for improving business and operational performance, has announced its NICE Perform offering has been chosen by a major Asian bank to help improve their VoIP environment.
The multi-million dollar order of NICE Perform is an expansion of the Asian bank's NICE implementation and will be used to help the bank achieve compliance with regulations in their VoIP environment.
NICE Systems offers advanced solutions that enable organizations to extract Insight from Interactions. With NICE Perform's Compliance Suite, the bank, which recently made the move to VoIP, will be able to answer to challenges in financial regulatory compliance and corporate governance.
Zvi Baum, NICE President of Enterprise Interactions Solutions commented, "We are extremely pleased by this follow-on order from this major Asian bank. NICE's solutions are used by financial organizations around the world to address major issues key to ensuring compliance, managing risk, and improving their operations."
Stefania Viscusi is an established writer and avid reader. To see more of her articles, please visit Stefania Viscusi’s columnist page.
Voice over IP (VoIP) | X | A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
(source: http://www.tmcnet.com/channels/workforce-optimization/articles/16329-nice-receives-multi-million-dollar-order-improve-voip.htm)
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